Vancouver Coal Harbour Hotels

All the staffs and the employees were really nice and professional. They took real care of us during our stay. Great place for a short stay in Vancouver

The hotel boasts an excellent location. We took public transport from the airport, and it was just a 6-minute walk from the stop to the hotel. Our room was spacious, offering a pleasant street view from the window. What really impressed us was that the front desk staff spoke Chinese. They were incredibly welcoming and provided detailed recommendations for sightseeing and essential tips for exploring Vancouver independently. Absolutely fantastic!

Beautiful and comfortable room. Staff were all very nice and helpful. They made us feel so welcome! Location is great with many nice cafes nearby. It’s close to city center and the harbour, just a few minutes walk. While so many hotels in Vancouver are getting old, outdated and in need of a facelift, the ExChange is really nice and I would surely come back in my next visit.

Exquisite business hotel, the room is relatively small, but clean and comfortable. The front desk is very efficient. Although my English communication is not good enough, they understand the guests' needs at once, which saves worry and effort. Overall, I am quite satisfied.

The hotel has a small appearance and is very old. The location is excellent. It is very convenient to get to the city center. The room size and facilities are very satisfactory. The only thing I don't understand is that there is a line in the booking introduction that there are alcoholic drinks in the room, but in fact Only capsule coffee and bottled water are provided, and alcohol is charged. If this is the case, why do you still write it? What is the need?

The hotel is located in a very nice location, we got a great view from our room. We were not very happy with the service though, as we arrived at the hotel, we weren’t greeted even though there were 3 people working at the valet nobody directed us where to park. I made eye contact with them but they just continued on chatting. Parking is also quite expensive ($45/ night for self-parking).

I really enjoyed my stay here. The employees were so nice to me while i was here. I really wished i had time to chrck out all the amenities within the hotel. It was fun regardless

The hotel is conveniently located and the front desk is helpful. It was however no good to have a stranger knocking on my door asking to check the smoke alarm in my room without prior notice from the hotel. I had let the unaccompanied stranger in at my own risk (single woman) which was bad. Feedback to the uniform staff in the hotel and was told nothing can be done which is disappointing.

The conditions are very good, but it is quite expensive. I booked an extra room and it cannot be refunded.

It was a great stay, I was amazed. The ceiling of the Vancouver Hotel, the breakfast was rich and delicious, the waiter was friendly and enthusiastic. The room facilities were perfect, and the bedding was high-end.