ECHIC Hotel (Dongshankou Subway Station Store, First Affiliated Hospital of Sun Yat sen University) Guest Reviews
9.6/10
Excellent
2946 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(2946)
Positive reviews(2914)
Reviews with photos/video(471)
Easy to get around(505)
Convenient location(371)
Friendly front desk staff(270)
Close to metro(269)
Classy environment(256)
Large rooms(186)
Delicious breakfast(97)
Excellent afternoon tea(13)
Negative reviews(32)
Guest User
Superior Queen Room
Stayed in Dec 2024
Solo travellers
1 review
8.0/10
Very Good
Posted on Jan 13, 2025
The room isn’t very clean. I can smell cigarette the moment I walked into the room, and found hair in the bathroom
Response from Property: 【❤️The First Affiliated Hospital of Sun Yat-sen University is 550 meters away】❤️【Free earplugs/care kits/rubber bands/band-aids/sleep aid eye masks/sanitary napkins/face towels/nail clippers/dental floss/mineral water....】❤️Hello, dear guests. We are very sorry for the bad stay experience you had. We feel deeply guilty about the room hygiene issue you reported. The relevant departments have been immediately instructed to thoroughly clean and disinfect the room, and strengthen daily hygiene inspections to ensure that such problems do not occur again. If there is smoke smell in the room, we will increase ventilation and air exchange, and strictly prohibit smoking in the room. There is a problem of hair in the bathroom, and we will also strengthen the training and supervision of cleaning staff to ensure that every corner is clean and tidy. Your satisfaction is our unremitting pursuit. Once again, we sincerely apologize for the inconvenience caused to you. 🙏Xiaoyi looks forward to your visit again! We will take practical actions to bring you better service. I wish you a happy life.
Elaine
Business Queen Room
Stayed in Mar 2025
Family
1 review
10.0/10
Outstanding
Posted on Apr 21, 2025
Very convenient and nice service 🙂
Response from Property: 【❤️地鐵3站直達北京路步行街❤️】客官您好吖:感謝您入住並分享,酒店位於農林下路8號,離東山口C口地鐵站步行1分鐘就能到達,周邊吃喝玩樂商城樣樣齊全,酒店樓層很高,部分房間能看到小蠻腰,晚上夜景也非常漂亮,我們的管理團隊一直給員工灌輸為用心的服務,讓客人切切實實的有回家的感覺,我們將不斷總結經驗,一直努力下去,期待您再次回家
Lee Ling
Selected Family Room
Stayed in Nov 2024
Family
1 review
10.0/10
Outstanding
Posted on Dec 19, 2024
Hotel staff are very friendly. Hotel itself is close to the metro station with 2 lines (both lines serve the major tourist sites), making it very convenient. The housekeeping is excellent too. Highly recommend, will stay again!
Response from Property: 【❤️3 subway stops to Beijing Road Pedestrian Street❤️】Hello, guest: Thank you for staying and sharing. The hotel is located at No. 8 Nonglinxia Road, a 1-minute walk from Dongshankou C subway station. There are all kinds of food, drink, entertainment and shopping malls around. The hotel is on a high floor. Some rooms can see the waistline. The night view is also very beautiful. Our management team has always instilled attentive service to employees, so that guests can really feel at home. We will continue to sum up our experience and keep working hard. We look forward to seeing you come home again
Guangzhouwenyongshan
Queen Room
Stayed in Jan 2025
Couples
2 review
10.0/10
Outstanding
Posted on Feb 23, 2025
The facilities are very good, very close to Beijing Road, and online celebrity Street at Dongshankou is also very interesting.Suit yourself.
Response from Property: 【❤️地鐵3站直達北京路步行街❤️】客官您好吖:感謝您入住並分享,酒店位於農林下路8號,離東山口C口地鐵站步行1分鐘就能到達,周邊吃喝玩樂商城樣樣齊全,酒店樓層很高,部分房間能看到小蠻腰,晚上夜景也非常漂亮,我們的管理團隊一直給員工灌輸為用心的服務,讓客人切切實實的有回家的感覺,我們將不斷總結經驗,一直努力下去,期待您再次回家
chalalot
Queen Room
Stayed in Nov 2024
Business travellers
2 review
10.0/10
Outstanding
Posted on Jan 1, 2025
very good like li a lot
Response from Property: 【❤️CBD超高樓層縱覽城市美景❤️】【東山口地鐵站C出口步行1分鐘】【免費提供耳塞/護理包/皮筋/創可貼/助眠眼罩/衞生巾/洗臉巾/指甲鉗/牙線/礦泉水....】【免費洗衣服務】【免費有氧健身】【快速入住退房】【情侶入住】客官您好吖:感謝您入住並分享,酒店位於農林下路8號,離東山口地鐵站C口步行1分鐘就能到達,周邊吃喝玩樂商城樣樣齊全,酒店樓層很高,部分房間能看到小蠻腰,晚上夜景也非常漂亮,我們的管理團隊一直給員工灌輸為用心的服務,讓客人切切實實的有回家的感覺,我們將不斷總結經驗,一直努力下去,期待您再次回家
Lee See kwang
Superior Queen Room
Stayed in Sep 2024
Couples
3 review
9.5/10
Amazing
Posted on Oct 28, 2024
Front desk staff was very helpful and friendly.
They helped us to book a taxi .
This hotel provides free afternoon tea and a night snack.
Response from Property: 【小度智能客控】 【機器人送物】親愛的客人,您好!很高興您選擇入住東山口宜致酒店,感謝您百忙之中能抽出時間做點評,小宜看到您的評價開心了一下下。要是能給五星的話小宜倍感榮幸呢~為您服務是我們的榮幸 我們酒店有自助早餐 品種豐富 ,美味可口 下午茶跟夜宵都是免費的,入住的客人都可以享用。前台也非常熱情,需要什麼會盡量滿足客人的需求。酒店一直想用自己的貼心和暖心,成為您心中的那個家外之家。小宜期待您的再次入住噢~
Guest User
Selected Family Room
Stayed in Jul 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Aug 18, 2024
Hotel is very new and well maintained. Staff service excellent. Provides a spacious three person room, excellent for friends and family
Response from Property: [❤️Metro 3 stops directly to Beijing Road Pedestrian Street❤️] Hello guest: Thank you for checking in and sharing. The hotel is located at No. 8 Nonglinxia Road. It is only a 1-minute walk from Dongshankou Exit C subway station. There are also shopping malls for eating, drinking and entertainment in the surrounding area. Everything is complete, the hotel floor is very high, you can see your waist in some rooms, and the night view is also very beautiful. Our management team has always instilled attentive service into our employees, so that guests can truly feel like going home. We will Keep summing up experience, keep working hard, and look forward to having you come home again
Guest User
Queen Room
Stayed in Jan 2025
Family
1 review
10.0/10
Outstanding
Posted on Feb 18, 2025
Clanliness average & Good location 👍
Response from Property: 【❤️CBD超高樓層縱覽城市美景❤️】【東山口地鐵站C出口步行1分鐘】【免費提供耳塞/護理包/皮筋/創可貼/助眠眼罩/衞生巾/洗臉巾/指甲鉗/牙線/礦泉水....】【免費洗衣服務】【免費有氧健身】【快速入住退房】【情侶入住】客官您好吖:感謝您入住並分享,酒店位於農林下路8號,離東山口地鐵站C口步行1分鐘就能到達,周邊吃喝玩樂商城樣樣齊全,酒店樓層很高,部分房間能看到小蠻腰,晚上夜景也非常漂亮,我們的管理團隊一直給員工灌輸為用心的服務,讓客人切切實實的有回家的感覺,我們將不斷總結經驗,一直努力下去,期待您再次回家
Guest User
Queen Room
Stayed in Sep 2024
Solo travellers
2 review
10.0/10
Outstanding
Posted on Oct 8, 2024
Location is great and the hotel is very clean.
Response from Property: 酒店回覆內容:【❤️CBD超高樓層縱覽城市美景❤️】【東山口地鐵站C出口步行1分鐘】【免費提供耳塞/護理包/皮筋/創可貼/助眠眼罩/衞生巾/洗臉巾/指甲鉗/牙線/礦泉水....】【免費洗衣服務】【免費有氧健身】【快速入住退房】【情侶入住】客官您好吖:感謝您入住並分享,酒店位於農林下路8號,離東山口地鐵站C口步行1分鐘就能到達,周邊吃喝玩樂商城樣樣齊全,酒店樓層很高,部分房間能看到小蠻腰,晚上夜景也非常漂亮,我們的管理團隊一直給員工灌輸為用心的服務,讓客人切切實實的有回家的感覺,我們將不斷總結經驗,一直努力下去,期待您再次回家
Guest User
Superior Queen Room
Stayed in Nov 2024
Business travellers
1 review
10.0/10
Outstanding
Posted on Dec 29, 2024
Good service, friendly staff!
Response from Property: 【❤️東山口潮人聚集地網紅打卡點300米❤️】【情侶必選】【東山口地鐵站D口步行1分鐘】【免費提供耳塞/護理包/皮筋/創可貼/助眠眼罩/衞生巾/洗臉巾/指甲鉗/牙線/礦泉水....】【免費有氧健身】【快速入住退房】【智能機器人】客官您好吖:感謝您入住並分享,酒店位於農林下路8號,離東山口C口地鐵站步行1分鐘就能到達,周邊吃喝玩樂商城樣樣齊全,酒店樓層很高,部分房間能看到小蠻腰,晚上夜景也非常漂亮,我們的管理團隊一直給員工灌輸為用心的服務,讓客人切切實實的有回家的感覺,我們將不斷總結經驗,一直努力下去,期待您再次回家
Guest User
Selected Family Room
Stayed in Dec 2024
Other
3 review
10.0/10
Outstanding
Posted on Jan 11, 2025
Great stay!
Response from Property: 【❤️東山口潮人聚集地網紅打卡點300米❤️】【情侶必選】【東山口地鐵站D口步行1分鐘】【免費提供耳塞/護理包/皮筋/創可貼/助眠眼罩/衞生巾/洗臉巾/指甲鉗/牙線/礦泉水....】【免費有氧健身】【快速入住退房】【智能機器人】客官您好吖:感謝您入住並分享,酒店位於農林下路8號,離東山口C口地鐵站步行1分鐘就能到達,周邊吃喝玩樂商城樣樣齊全,酒店樓層很高,部分房間能看到小蠻腰,晚上夜景也非常漂亮,我們的管理團隊一直給員工灌輸為用心的服務,讓客人切切實實的有回家的感覺,我們將不斷總結經驗,一直努力下去,期待您再次回家
Daisylyn Senna Young
Selected Family Room
Stayed in Nov 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Dec 24, 2024
Very good
Response from Property: 【❤️地鐵3站直達北京路步行街❤️】客官您好吖:感謝您入住並分享,酒店位於農林下路8號,離東山口C口地鐵站步行1分鐘就能到達,周邊吃喝玩樂商城樣樣齊全,酒店樓層很高,部分房間能看到小蠻腰,晚上夜景也非常漂亮,我們的管理團隊一直給員工灌輸為用心的服務,讓客人切切實實的有回家的感覺,我們將不斷總結經驗,一直努力下去,期待您再次回家
Yu_wangxiaoxian
Selected Family Room
Stayed in Mar 2025
Family
5 review
3.5/10
Posted on Apr 22, 2025
The experience was very bad! The hotel said it would open in 2023! In fact, it was just the original Four Seasons Hotel that changed its brand. The only things that were renovated might be the bathroom countertops and mirrors. The room type I booked was 38-45 square meters, and 30 square meters was barely enough. After I checked in, I couldn't cancel it and changed it to only one night, but the merchant refused. After the negotiation failed, Ctrip intervened, and the reason was the Canton Fair. I only refunded 20% of the room fee for the second night, but I didn't want to stay there at all. The hotel should be surrounded by old communities, especially the sewer at the door of the hotel was super smelly! It was completely at the level of a guesthouse! I hurriedly took a few photos when I checked out. I was so disappointed. I hope that friends who are going to stay here will choose carefully!
Original TextTranslated by Google
Guest User
Superior Queen Room
Stayed in Mar 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on Apr 17, 2025
Service: The ladies in the lobby were very welcoming and helped to delay the check-out until 2 o'clock
Facilities: Complete, plenty of mineral water haha
Transportation is very convenient and close to everything
Original TextTranslated by Google
Response from Property: 【❤️300 meters from Dongshankou hipster gathering place and internet celebrity check-in spot❤️】 【Must-have for couples】 【1 minute walk from Dongshankou subway station Exit D】 【Free earplugs/care packages/rubber bands/band-aids/sleep masks/sanitary napkins/face towels/nail clippers/dental floss/mineral water....】 【Free aerobic fitness】 【Quick check-in and check-out】 【Smart robot】 Hello, guest: Thank you for staying and sharing. The hotel is located at No. 8 Nonglinxia Road, a 1-minute walk from Dongshankou Exit C subway station. There are all kinds of food, drink, entertainment and shopping malls around. The hotel is on a high floor. Some rooms have views of the slender waist. The night view is also very beautiful. Our management team has always instilled in employees the most attentive service, so that guests can really feel at home. We will continue to sum up our experience and keep working hard, looking forward to your return home.
Asongxiaojie
Superior 2-bed Room
Stayed in Mar 2025
Business travellers
4 review
10.0/10
Outstanding
Posted on Apr 19, 2025
I wasted two bowls. The third bowl of the Canton Fair price doubled, so I didn't continue to stay. The price-performance ratio is okay, for example, the quality is higher, but it can't reach the level of a four-star hotel. The location is good and it is convenient to go anywhere.
Original TextTranslated by Google
Response from Property: 【❤️2 minutes walk from Exit C of Dongshankou Subway Station❤️】【Free earplugs/care bags/rubber bands/band-aids/sleep masks/sanitary napkins/face towels/nail clippers/dental floss/mineral water....】【Free laundry service】【Free aerobic fitness】【Quick check-in and check-out】【Smart robot】Hello, guest: Thank you for staying and sharing. The hotel is located at No. 8 Nonglinxia Road, a 1-minute walk from Exit C of Dongshankou Subway Station. There are all kinds of food, drink, entertainment and shopping malls around. The hotel is on a high floor, and some rooms have views of the slender waist. The night view is also very beautiful. Our management team has always instilled in employees the most attentive service, so that guests can really feel at home. We will continue to sum up our experience and keep working hard, looking forward to seeing you come home again.