Muyue Hotel Guangzhou (Shiqi City Plaza) Guest Reviews
4.3/5
129 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(129)
Positive reviews(122)
Reviews with photos/video(38)
Clean and tidy(31)
Awesome rooms(26)
Great value for money(18)
Convenient parking(13)
Classy environment(11)
Friendly front desk staff(8)
Many amenities(5)
Easy to get around(5)
Negative reviews(7)
Dentricha
Comfort Standard Double Bed Room
Stayed in Aug 2024
Business travellers
34 review
5.0/5
Outstanding
Posted on Sep 14, 2024
Hotel is neat and equipped with good amenities. It's also located in the city center.
Rohan Bhosale
Large Screen Twin Room
Stayed in Apr 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on May 3, 2024
Comfortable stay near metro station in Shiqi
"I recently stayed at Muyue Hotel in Shiqi and had a very positive experience. The room was spacious and clean, and the staff was friendly and helpful. The hotel is located in a decent area close to a metro station, which made it easy to get around Guangzhou. Overall, I would recommend this hotel to anyone looking for a comfortable and convenient place to stay in Shiqi."
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Response from Property: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that the Muyue Hotel will be the warmest and most unique one in your memory! Come back to the Muyue Hotel often, and I wish you: well!
Rizhaodashan
Comfort Standard Double Bed Room
Stayed in Apr 2024
Business travellers
31 review
5.0/5
Outstanding
Posted on Apr 19, 2024
The facilities are very new, the best here, very clean, smooth air, friendly service, free parking, free laundry, very cost-effective, first choice for business travelers
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Comfort Standard Double Bed Room
Stayed in Apr 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Apr 10, 2024
The transportation is convenient nearby. There are many business districts and Shiji Cultural Plaza Food Street. It is cost-effective, clean and comfortable. The aunt will clean the room every day. The service is enthusiastic and responsive to all requests. Free parking. I have stayed here for many days and I will choose this hotel every time I go on a business trip. It is very Nice, fresh air, good light.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Comfort Standard Double Bed Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 8, 2024
So worth it! The decoration of the hotel is very elegant. There is a free parking lot, which is very convenient. The room is spacious, clean and hygienic. It looks very comfortable. The facilities are also very complete, including a laundry room. The sound insulation of the room is also very good. I slept well all night The sweet bed was very comfortable. The service of the front desk staff is very good and enthusiastic. I forgot to bring my charger and told the front desk that they would provide me with a charger for free. It’s great that I don’t need to scan the QR code to charge. I will stay with you in the future. It’s cheap and good!
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Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Kaigaoerfudexiaogege
Comfort Standard Double Bed Room
Stayed in Mar 2024
Couples
12 review
1.0/5
Posted on Mar 30, 2024
Service: On the last night, I had to get up at 5:30 in the morning to change rooms. I called the hotel staff and they said there was no way to solve it. They said that there was a party downstairs and they were singing at 5:30 in the morning. I couldn't sleep at all. In the end, I had two consecutive nights. I couldn't sleep at night and there was no compensation or apology from the hotel. I finally called 12345 and chose to complain.
Environment: People who really never give negative reviews gave negative reviews this time. I really can’t accept this solution.
Original TextTranslated by Google
Response from Property: Hello brother, I'm very sorry for this kind of problem! It’s really frustrating to meet a customer like you. Why do young people have to do this? I happened to be on duty when you checked in that day, and I am also the manager of this store. From the moment you and your girlfriend entered our store, you threatened to give good reviews to achieve your goals. You also said that you also work in hotels. You booked the cheapest single room in our store. You asked for an upgraded room type, and I did the same. I agreed to upgrade you, but you are still not satisfied and asked for the best single room. I am really helpless. Adhering to the service spirit of "Guest is God", I will upgrade you to the best single room for free, and the price difference will be waived. You can stay for four days. During the three days, you asked us to change rooms every day without any reason to find faults. After four days, you continued to place orders. On the last day in the middle of the night, you even said nasty words to our staff the day before yesterday. You were so arrogant that you stayed in a total of 4 rooms in a total of five days. Room, I don’t know why our store offended you, or it was a spy sent by our colleagues! Regarding your negative review, I will give feedback to Ctrip and feed back to Ctrip the monitoring process of unreasonable threats during check-in. This store has blacklisted you. wish you a happy life!
Guest User
Delight Standard Twin Room
Stayed in Mar 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Mar 12, 2024
Affordable, comfortable and clean. This hotel has a great location. The rooms are warmly decorated. The service attitude is friendly and they answer guests' questions enthusiastically. I will choose this hotel next time.
Original TextTranslated by Google
Response from Property: Dear guest: I am very happy to know from your message that I have left such a good impression on you. I hope you can continue to pay attention to Muyue Hotel in the future and tell us more about your feelings and experiences when you stay in the future. We sincerely look forward to your visit. Come again!
Anonymous User
Comfort Standard Double Bed Room
Stayed in Mar 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on May 5, 2024
The hotel front desk service is warm and thoughtful. All the questions raised can be solved attentively. The overall environment is warm, spacious and bright. The room is clean and tidy, which makes people feel very comfortable. The pillows and quilts are also very comfortable. The location is also very good and the transportation is convenient. I will choose here next time.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that the Muyue Hotel will be the warmest and most unique one in your memory! Come back to the Muyue Hotel often, and I wish you: well!
Guest User
Comfort Standard Double Bed Room
Stayed in Mar 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Mar 8, 2024
The store environment is very hygienic, the service attitude is good, it is clean, bright and airy, it is highly recommended. I have stayed here for several days. There is a free parking lot. In comparison, it is the most cost-effective. The environment is also very new and the room is large. Recommended Everyone come and check in
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your affirmation of us. In order to provide you with a more meticulous and thoughtful service experience, we have newly launched the Snail Sleeping System service. Many daily necessities, consumer goods and hotel food orders can be submitted by scanning the QR code on your mobile phone. It will be delivered to your room in the fastest time, so that you who pursue excellence will feel as comfortable and convenient as at home even when you are traveling. Satisfaction only has a starting point and no end point. We will look forward to your next visit with sincerity, sincerity, heart and love. I wish you a good mood every day!
Guest User
Comfort Standard Double Bed Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 8, 2024
The room was very comfortable, the front desk service was very warm and considerate, the waiting hall facilities were complete, and there was a parking space at the door which was very convenient, and I felt comfortable from the moment I entered the door. I gave the environment 5 points! The service is very attentive and excellent. The towels are also sterilized, so you can use them with confidence. There is also a parking lot behind the hotel when the entrance is full.
Original TextTranslated by Google
Response from Property: Dear guest: I am very happy to know from your message that I have left such a good impression on you. I hope you can continue to pay attention to Muyue Hotel in the future and tell us more about your feelings and experiences when you stay in the future. We sincerely look forward to your visit. Come again!
Anonymous User
Comfort Standard Double Bed Room
Stayed in Mar 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Mar 7, 2024
I stayed for one night and had a good experience. The room was warm, comfortable, clean and tidy. Most importantly, you can park for free. The lady at the front desk was enthusiastic and responsive. The toiletries and cups are all disposable. The details are very good. I recommend everyone to stay here. The price/performance ratio is very good. Super high😄👍🏻
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Comfort Standard Double Bed Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 7, 2024
The hotel is in a good location and has free parking which is very convenient. The hotel lobby is very clean and elegant, and the decoration is great, which is my favorite style. It's very comfortable to stay here. The hotel staff are very warm, proactive and polite. The service is great and the facilities are complete. The bedding and pillows in the room are very comfortable and clean. I feel that my sleep quality is better when I stay here. There is also free mineral water and tea in the room. All in all, it is great and worth staying here next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thanks for your continued support! Good luck!
Guest User
Delight Elegant Double Bed Room
Stayed in Mar 2024
Business travellers
60 review
5.0/5
Outstanding
Posted on Mar 6, 2024
The room hygiene is very good; the service staff's attitude is also very good. I will stay here again next time
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Premier Deluxe Room (2 beds)
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 5, 2024
The environment is good, the room service is also very timely, and the room is clean and smell-free
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Comfort Standard Double Bed Room
Stayed in Mar 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Mar 4, 2024
The hotel environment is very good, clean and comfortable, newly renovated, and the front desk service is also very good, responsive to all requests! You can park for free, which is very convenient. The price-performance ratio is very high compared to other nearby hotels. I stayed here for many days. The room is well ventilated and the windows are newly installed soundproof windows. When I wake up in the morning, I open the curtains and there is sunlight☀️. Overall, I am very satisfied! I recommend everyone to experience this hotel if you come to Panyu Shiji! the best choice!
Original TextTranslated by Google
6/9
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!