Guangzhou Jinheng Huayan Hotel (Guangzhou Railway Station Xiaobei Subway Station) Guest Reviews
4/5
164 review
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Verified reviews
Location4.1
Amenities4.0
Service4.1
Cleanliness4.0
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All reviews(164)
Positive reviews(136)
Reviews with photos/video(33)
Easy to get around(26)
Convenient location(24)
Close to metro(21)
Average sound insulation(11)
Convenient parking(7)
Perfect for business trips(6)
Friendly front desk staff(6)
Well decorated(5)
Negative reviews(28)
Ravikumar
Cozy Double Room
Stayed in Mar 2024
Business travellers
65 review
3.5/5
Posted on Apr 29, 2024
Market is so good but hotel cleanness not good small room and
Response from Property: Dear customers! Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable comments. Your comments and suggestions will help us continuously improve and maintain a high level of service facilities and make our services more perfect. Welcome to visit us again.
Abdulai Fofana
Cozy Double Room
Stayed in May 2024
Business travellers
4 review
4.0/5
Very Good
Posted on Jul 24, 2024
Situation in location that is closer to shops and restaurants. Easy access to other areas of the city as is very close a metro station.
Response from Property: Dear customers! Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable comments. Your comments and suggestions will help us continuously improve and maintain a high level of service facilities and make our services more and more perfect. Welcome to visit us again.
Guest User
Deluxe Queen Room
Stayed in Feb 2025
Business travellers
2 review
5.0/5
Outstanding
Posted on Mar 14, 2025
international
Response from Property: 尊敬的賓客您好,感謝您的入住及給我們酒店提供為您服務的機會。您的點評裏有支持有建議是我們非常難得的寶貴財富,我們也將繼續努力不斷完善各項服務,希望能在餘生的日子裏能再次與您相逢。祝您心情愉快,闔家幸福!
Bree honey
Cozy Double Room
Stayed in Dec 2022
Business travellers
28 review
2.5/5
Posted on Feb 1, 2023
Place could be better need cleaning decent place for few days
Response from Property: Dear guests: Hello! Thank you very much for choosing to stay at Guangzhou Zhaoqing Hotel! Thanks for your feedback. We value your opinion. We will take immediate steps to ensure the cleanliness of the room is improved to enhance your stay. If you have any needs, you can contact the front desk as soon as possible! We hope to solve your problem as soon as possible to ensure your stay experience! We hope to have the opportunity to welcome you again and provide you with a more pleasant stay. If you have any other questions or needs, please feel free to contact us. Thank you very much for choosing to stay at the Guangzhou Zhaoqing Hotel! We appreciate your feedback. Your opinion is highly valued by us. Immediate measures will be taken to ensure that the cleanliness of the rooms is improved to enhance your stay experience. Should you have any needs, please feel free to contact the front desk at any time! We hope to address any concerns promptly to ensure your stay is enjoyable. We look forward to welcoming you back soon and providing you with an even more pleasant accommodation experience. If If you have any further questions or needs, please do not hesitate to contact us at any time.
OMAR
Standard Double Room
Stayed in Feb 2023
Business travellers
32 review
3.2/5
Posted on Apr 23, 2023
Non speak english even most gusts are foreigners , location good , room size small , fair as price
Response from Property: Dear guests: Hello! Thank you very much for choosing to stay at Guangzhou Zhaoqing Hotel! The hotel is located in the bustling area of the city center, 30 meters straight from Exit A of Xiaobei Subway Station, near Guangdong Radio and Television Station, Yuexiu Park, Guangzhou Railway Station, Central Plaza, etc. The hotel is a 10-minute walk to Central Plaza. There are large shopping malls, all kinds of food, coffee, drinks, etc. Whether you are traveling or on business, Zhaoqing Hotel is your best choice. During your stay in the hotel, if you have any questions, you can contact the front desk first, and the front desk will help you. We will continue to improve the shortcomings and provide you and other guests with better services! Your satisfaction and comfort are our greatest motivation. I am sorry that this stay did not fully satisfy you. We will share every valuable suggestion from you with the hotel management, find out the shortcomings from the subtleties, maintain the good aspects, and improve the shortcomings. We always pursue to create a perfect check-in experience for our guests. We believe that you will have a new experience when you stay next time. We sincerely invite you to come again. All staff of Zhaoqing Hotel will sincerely welcome you!
Rabie Ruziek ربيع رزيق
Standard Double Room
Stayed in Feb 2023
Business travellers
7 review
1.0/5
Posted on Mar 3, 2023
It smells like s—-
Reception can’t speak English
Check in took forever
Looks on sewer pipes from window
Response from Property: Dear guest, we deeply apologize for the unpleasant experience you encountered during your stay at our hotel. Your feedback regarding the unpleasant odor, language barrier at the reception, lengthy check-in process, and the view from your room is concerning, and we assure you that immediate actions will be taken to address these issues:Odor: We will investigate the source of the unpleasant odor and take necessary measures to eliminate it to ensure a fresh and comfortable environment for all our guests.Language Barrier: We understand the importance of effective communication and will provide additional English training to our staff to ensure smoother interactions with our international guests.Check-in Process: We apologize for the inconvenience you experienced during the check-in process. We will review our procedures to streamline the check-in process and minimize waiting times for our guests.Room View: We regret that the view from your room did not meet your expectations. We will take your feedback into consideration for future room assignments and strive to offer rooms with more desirable views whenever possible.Your feedback is invaluable to us, and we are committed to improving our services to ensure a more pleasant stay for all our guests. We sincerely hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve. If you have any further concerns or need assistance, please do not hesitate to contact us. Thank you for bringing these issues to our attention.
Guest User
Cozy Double Room
Stayed in Jan 2023
Couples
1 review
3.7/5
Posted on Feb 16, 2023
The location is perfect, with a subway station 50 meters from the hotel. There's awesome Turkish food downstairs, the room floor wasn't that clean but the rest of the room was clean enough, it's understandable for the price of the room I guess. Check in was easy and quick and they gave us a new pillow at our request. All in all, good for the price and I was able to spend just a third of what I could've..
Response from Property: Dear customers! Our goal is to provide guests with a comfortable living environment and the best service. Thank you very much for your valuable opinions. Your opinions and suggestions will help us to continuously improve and maintain high-level service facilities, so that our services will become more and more perfect. Hope to see you next time.
Anonymous User
Cozy Double Room
Stayed in Dec 2022
Business travellers
2 review
3.5/5
Posted on Jan 14, 2023
The location is okay but inside the is smell. They don’t clean the room well. Curtains and beddings are dirty
Response from Property: Dear guests: Hello! Thank you very much for choosing to stay at Guangzhou Zhaoqing Hotel! The hotel is located in the bustling area of the city center, 30 meters straight from Exit A of Xiaobei Subway Station, near Guangdong Radio and Television Station, Yuexiu Park, Guangzhou Railway Station, Central Plaza, etc. The hotel is a 10-minute walk to Central Plaza. There are large shopping malls, all kinds of food, coffee, drinks, etc. Whether you are traveling or on business, Zhaoqing Hotel is your best choice. During your stay in the hotel, if you have any questions, you can contact the front desk first, and the front desk will help you. We will continue to improve the shortcomings and provide you and other guests with better services! Your satisfaction and comfort are our greatest motivation. I am sorry that this stay did not fully satisfy you. We will share every valuable suggestion from you with the hotel management, find out the shortcomings from the subtleties, maintain the good aspects, and improve the shortcomings. We always pursue to create a perfect check-in experience for our guests. We believe that you will have a new experience when you stay next time. We sincerely invite you to come again. All staff of Zhaoqing Hotel will sincerely welcome you!
DollyN
Cozy Double Room
Stayed in Jan 2023
Solo travellers
19 review
5.0/5
Outstanding
Posted on Apr 26, 2023
Convenient location, polite staff, clean room, good shower
Response from Property: 尊敬的賓客您好,感謝您的入住及給我們酒店提供為您服務的機會。您的點評裏有支持有建議是我們非常難得的寶貴財富,我們也將繼續努力不斷完善各項服務,希望能在餘生的日子裏能再次與您相逢。祝您心情愉快,闔家幸福!
Sanan
Cozy Double Room
Stayed in Jan 2023
Business travellers
56 review
4.2/5
Very Good
Posted on Feb 28, 2023
No problems. Price and station Xiaobei near, 30 step.
Response from Property: Dear customers! Our goal is to provide guests with a comfortable living environment and the best service. Thank you very much for your valuable opinions. Your opinions and suggestions will help us to continuously improve and maintain high-level service facilities, so that our services will become more and more perfect. Hope to see you next time.
Guest User
Cozy Double Room
Stayed in Jan 2023
Business travellers
5 review
3.2/5
Posted on Mar 5, 2023
good location and next to metro station
Response from Property: 尊敬的顧客!我們目標是為客人提供舒適的入住環境和最佳服務,非常感謝您給我們提供的寶貴意見,您的意見和建議將幫助我們不斷提高並保持高水準的服務設施,使我們的服務日益完善,歡迎您再次光臨。
R.Salam
Cozy Double Room
Stayed in Dec 2022
Other
14 review
3.5/5
Posted on Jan 12, 2023
It’s okay for Short Staying or just a night…
Response from Property: Dear customers! Our goal is to provide guests with a comfortable living environment and the best service. Thank you very much for your valuable opinions. Your opinions and suggestions will help us to continuously improve and maintain high-level service facilities, so that our services will become more and more perfect. Hope to see you next time.
Bac
Cozy Double Room
Stayed in Dec 2022
Business travellers
1 review
5.0/5
Outstanding
Posted on Jan 8, 2023
The is good like here
Response from Property: Dear guest, thank you for your stay and for giving our hotel the opportunity to serve you. The support and suggestions in your comments are our very rare and precious wealth. We will continue to work hard to continuously improve various services, and hope to meet you again in the rest of our lives. I wish you a happy mood and a happy family!
Anonymous User
Cozy Double Room
Stayed in Nov 2024
Business travellers
4 review
3.7/5
Posted on Dec 15, 2024
The hotel is ok, good for those who want to be in xiaobei, xiaobei station is nearby.
I will definitely come back to this hotel.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for choosing to stay at Guangzhou Zhaoqing Hotel! The hotel is located in the bustling area of the city center, 30 meters straight from Exit A of Xiaobei Subway Station, close to Guangdong Radio and Television Station, Yuexiu Park, Guangzhou Railway Station, Central Plaza, etc. The hotel is a 10-minute walk to Central Plaza, where there are large shopping malls, various food, coffee, drinks, etc. Whether you are traveling or on business, Zhaoqing Hotel is your best choice. If you have any questions during your stay in the hotel, you can contact the front desk first, and the front desk will help you. We will continue to improve the shortcomings and provide you and other guests with better services! Your satisfaction and comfort are our greatest motivations. We are sorry that this stay was not completely satisfactory to you. We will share every valuable suggestion you have with the hotel management to find the shortcomings in the details, maintain the good aspects, and improve the shortcomings. We always pursue to create a perfect stay experience for our guests. We believe that you will have a new experience when you next stay. We sincerely invite you to come again. All the staff of Zhaoqing Hotel will wholeheartedly welcome you!
Lindi77528
Standard Single Room
Stayed in Jan 2025
Booked for others
2 review
5.0/5
Outstanding
Posted on Feb 17, 2025
Hygiene: OK
Environment: Very good
Service: Very good
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您的入住及給我們酒店提供為您服務的機會。您的點評裏有支持有建議是我們非常難得的寶貴財富,我們也將繼續努力不斷完善各項服務,希望能在餘生的日子裏能再次與您相逢。祝您心情愉快,闔家幸福!