N.244 Donghua West Road, Yuexiu District, Guangzhou, Guangdong, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Kaishun Hotel Guangzhou
8.4/10
135 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.5
Amenities8.4
Service8.4
Cleanliness8.4
Filter by:
Sort by:
All reviews(135)
Positive reviews(119)
Reviews with photos/video(10)
Average sound insulation(12)
Clean and tidy(11)
Easy to get around(10)
Awesome stay(9)
Great value for money(8)
Convenient location(7)
Friendly front desk staff(4)
Negative reviews(16)
Adam
Deluxe Family Room
Stayed in Dec 2024
Business travellers
47 review
4.5/10
Posted on Jan 20, 2025
I paid $10 extra for the "biggest" family room. They only have one kind of room and it is tiny. The photos of the rooms are a complete work of fiction. There are better options within the area.
Response from Property: Dear guests, first of all, thank you for your stay. Kaishun Hotel will be fully renovated in March 2024, and bedding and electrical equipment will be replaced! The hotel has conducted an in-depth review of the issues you mentioned. The hotel does not charge US dollars, so I don’t know if the information you paid in US dollars is inconsistent. The hotel has 5 room types, and there is no such thing as only 1 room as you said. Our family rooms are all 25 square meters, which are just measured on the spot. The pictures of the rooms are also real photos. The hotel just wants to present the most real products to consumers. The hotel also adheres to the principle of refunding within 30 minutes without any reason. If you have a bad experience during your stay, the hotel will solve it for you as soon as possible! I am really sorry for causing you a misunderstanding!
CoolTraveler
Standard Single Room
Stayed in Mar 2024
Couples
15 review
2.0/10
Posted on May 24, 2024
Doesn't look as half as good at the photos, walls are thin and people were coughing all throughout the night.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Discount Room
Stayed in Nov 2024
Family
2 review
8.0/10
Very Good
Posted on Dec 16, 2024
Overall ok, but a lot of noise at night which was not good for my rest.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Discount Room
Stayed in Nov 2024
Travel with friends
18 review
8.5/10
Very Good
Posted on Dec 14, 2024
Good location, clean and affordable but little noisy and small room.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. The hotel provides different types of rooms for guests to choose from. Next time, you can try our special king-size bed room, which is larger and more comfortable.
MUHAMMAD ORERA ROUSHAN
Discount Room
Stayed in Sep 2023
Business travellers
7 review
7.0/10
Posted on Dec 21, 2023
I wanted to express my gratitude for the exceptional experience I had during my visit. From the moment I arrived, the staff's dedication to providing outstanding service was evident.
The check-in process was seamless, and the front desk staff was not only efficient but also warm and welcoming. They answered all my inquiries, offered valuable information about the hotel's amenities, and made me feel at ease from the very beginning.
The accommodations exceeded my expectations. My room was impeccably clean, well-appointed, and boasted a stunning view of [specific feature, cityscape, etc.]. The attention to detail in the room's design and amenities truly enhanced my overall comfort during the stay.
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of our hotel. We look forward to visiting you again. I wish you a pleasant journey!
Hatem
Discount Room
Stayed in Oct 2024
Business travellers
84 review
8.0/10
Very Good
Posted on Nov 6, 2024
10 minutes walk to the subway station
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對我們酒店的肯定,期待再次光臨,祝您旅途愉快!
Anonymous User
Deluxe Single Room
Stayed in Feb 2024
Business travellers
18 review
10.0/10
Outstanding
Posted on Mar 31, 2024
Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of our hotel. We look forward to visiting you again. I wish you a pleasant journey!
TimurTravelled
Standard Single Room
Stayed in Oct 2023
Travel with friends
24 review
7.0/10
Posted on Dec 21, 2023
It's a bit spooky, especially if you're a woman alone, so I wouldn't recommend it in that case. But otherwise it's not too bad - the bed is clean and the water is warm.
Response from Property: Dear guest, thank you for staying at Kaishun Hotel! Regarding the issues you mentioned, the hotel would like to have a detailed understanding of the hotel's shortcomings. Please correct me! Looking forward to your reply, thank you!
Myk Taylor
Discount Room
Stayed in Jan 2025
Business travellers
54 review
10.0/10
Outstanding
Posted on Feb 11, 2025
Awesome
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,酒店於2024年3月份酒店進行全面翻新,我們會再接再厲不辜負您的好評。再次感謝您對我們酒店的肯定,期待再次光臨,祝您旅途愉快!
Alex
Standard Single Room
Stayed in Mar 2024
Solo travellers
3 review
8.5/10
Very Good
Posted on Apr 20, 2024
You get what you pay
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of our hotel. We look forward to visiting you again and wish you a pleasant journey!
ALAAELDEIN
Deluxe Single Room
Stayed in Feb 2024
Family
2 review
7.5/10
Posted on Apr 1, 2024
Room is small
Response from Property: Dear customer, hello, first of all, thank you for staying at Kaishun Hotel! Our hotel provides different room types for guests to choose from. If you think this room is small, you can try our other room types next time, maybe you will be surprised.
Dinesh Anavadia
Discount Room
Stayed in Aug 2023
Business travellers
14 review
10.0/10
Outstanding
Posted on Oct 25, 2023
Over all excellent
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of our hotel. We look forward to visiting you again. I wish you a pleasant journey!
Anonymous User
Deluxe Double Room
Stayed in Nov 2024
Business travellers
1 review
5.7/10
Posted on Dec 27, 2024
The environment is average. The barbecue restaurant next to it is quite noisy at night. There are mosquitoes in winter 🦟. The cleaning is not very clean. There are a lot of hairs under the sheets. I dare not take a shower and have to wear a coat for a whole night 😭... I suggest that the cup for rinsing your mouth be replaced with a disposable one. The attitude of the waiter is generally okay, but the hygiene is indeed not ideal.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing and staying at Kaishun Hotel. The hotel must strengthen guest room hygiene management and carefully consider your good suggestions. I am sorry for the inconvenience caused to you and look forward to your giving a chance to improve! The hotel must provide guests with a clean and tidy stay environment!
Hai Binh
Deluxe Single Room
Stayed in Mar 2025
Solo travellers
1 review
10.0/10
Outstanding
Posted on May 3, 2025
The hotel is quite close to the center, convenient for travel: opposite is the bus station, about 800m from the subway station, there are many shops and food stalls around.
The reception staff is very friendly, also speaks a little English. If you don't know Chinese, you can use gg translate
In general, the room is worth the money
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對我們酒店的肯定,期待再次光臨,祝您旅途愉快!
Guest User
Standard Single Room
Stayed in Feb 2025
Business travellers
4 review
10.0/10
Outstanding
Posted on Mar 27, 2025
The hotel room is clean and tidy. Xiao He at the front desk is very patient and gave us a free upgrade to a room with a window. The surrounding transportation is also very convenient.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of our hotel. We look forward to visiting you again and wish you a pleasant journey!