Zhiying Jiapeng Hotel (Guangzhou Shiergong Metro Station) Reviews
Zhiying Jiapeng Hotel (Guangzhou Shiergong Metro Station)
1F, Qingchenghui Plaza, No.98 Middle of Jiangnan Avenue, Haizhu District, Guangzhou, Guangdong, ChinaView Hotel Details
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Guest Reviews of Zhiying Jiapeng Hotel (Guangzhou Shiergong Metro Station)
8.2/10
776 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.2
Amenities8.1
Service8.4
Cleanliness8.2
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All reviews(776)
Positive reviews(708)
Reviews with photos/video(187)
Easy to get around(92)
Convenient location(67)
Friendly front desk staff(51)
Close to metro(50)
Average sound insulation(40)
Many dining options(7)
Stayed multiple times(5)
Negative reviews(68)
Vesela
Economy Standard Double Room
Stayed in Apr 2025
Solo travellers
16 review
10/10
Outstanding
Posted on May 7, 2025
Absolutely wonderful staff - from the person who assisted me to check in, to the receptionist who went above and beyond to help me call a taxi to the airport, as I was making unsuccessful attempts for more than 15 minutes.
Location is very convenient, just 2 minutes away from the metro. Rooms are nice and the hotel provides all amenities you might need (towels, toothbrush, shower cap, soap and etc.)
Special thanks to the girls working the reception desk today for being so kind and helpful!
Response from Property: 親愛的小主:您的支持與鼓勵是我們前進的最大動力,我們很開心有您這樣的客户,期望永遠呈現給您的,是一份靜謐,是一份安逸,是一份驚喜,更是一份用心的服務,期待您的再次光臨!祝您生活愉快,事事順意!
Ting_707
Economy Standard Double Room
Stayed in Jan 2024
Family
12 review
7.0/10
Posted on Apr 21, 2024
Service was ok. Location was very convenient. The room was not as clean as last time.
Response from Property: 親愛的小主,感謝您的入住,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務。
Anonymous User
Economy Standard Double Room
Stayed in Feb 2025
Other
1 review
2.0/10
Posted on Mar 8, 2025
The room was small and stuffy and smelled of cigarettes. The sheets were stained and the pillows were pilling. The air conditioner is very noisy and the room is not soundproofed, so it is very noisy. The worst hotel I've ever stayed in!
Original TextTranslated by Google
Response from Property: We apologize for the bad experience you experienced, no matter what the reason, we are deeply sorry. We attach great importance to the question you raised. Hygiene and service have always been the most important factors for us to have many repeat customers. We are sorry that we have not been able to provide the best service due to the large number of guests recently. We have also held a meeting as soon as possible to emphasize the importance of hygiene. We must make sure that every guest feels safe and comfortable as if sleeping at home. At the same time, we have asked the housekeeping staff to clean and disinfect each room again, and strictly implement daily cleaning. Regarding the issue of sound insulation, everyone has different sensitivities to sound. The treasure box at the front desk is equipped with soundproof earplugs, which you can use for free at any time. Our work is not perfect, but we will work hard to do better. We hope you can give us another chance to serve you, and we will definitely give you a different experience. Finally, I wish you a happy life and all your wishes come true!
Guest User
Selected Standard Room (2 beds)
Stayed in Apr 2024
Business travellers
11 review
10/10
Outstanding
Posted on May 12, 2024
 Very good hotel, this is the most comfortable hotel I have stayed in during my travels. The room is clean, tidy and beautiful. The front desk staff is very good and the service is good. The surrounding area is very nice and well-equipped. There are good food, drinks and fun. Beijing Road Food Street and Guangzhou Tower are very close. Good reviews! Of course, the most satisfactory thing is that the hotel is spacious, clean and comfortable to live in. The price is also affordable. I will stay at your hotel when I go to Guangzhou in the future! The sanitation is very clean and it is very reassuring to stay. The location is in a busy area and the surrounding transportation is convenient. The air conditioning is cool and I slept very well all night. I will choose this hotel next time I come to play.
Original TextTranslated by Google
6/8
Response from Property: Dear customer: Your support and encouragement are the greatest motivation for us to move forward. We are very happy to have customers like you. We hope to always present you with tranquility, comfort, surprise and attentive service. We look forward to your visit again! I wish you a happy life and everything goes well!
Guest User
Light Luxury Panoramic Sunlight Double Bed Room
Stayed in Apr 2024
Business travellers
1 review
10/10
Outstanding
Posted on May 10, 2024
I have stayed in many hotels, and this hotel must be the best I have ever stayed in. The staff are warm and friendly, making people feel at home. When checking in, the staff provided me with a detailed introduction to the room, which made me feel very warm and comfortable. The rooms are clean and tidy. Not only that, each room is also equipped with wifi. I can even go through business in the room and complete my tasks in such an efficient environment.
Original TextTranslated by Google
6/8
Response from Property: Dear customer: Your support and encouragement are the greatest motivation for us to move forward. We are very happy to have customers like you. We hope to always present you with tranquility, comfort, surprise and attentive service. We look forward to your visit again! I wish you a happy life and everything goes well!
Youyameimei
Economy Standard Double Room
Stayed in Mar 2024
Solo travellers
10 review
10/10
Outstanding
Posted on Apr 23, 2024
The room is clean and tidy. There are delicious foods downstairs. The hotel is on the fourth floor. There are delicious foods on the third floor. There are also snacks and delicious foods as soon as you go out. The girl at the front desk is gentle, enthusiastic and beautiful. There is also a music and food bar on the first floor, which is also close to the subway entrance. This price and this location are simply too good in Guangzhou. I highly recommend it.
Original TextTranslated by Google
Response from Property: Dear little master, thank you for your trust in Xiaopeng! Thank you for your generous praise. It is really hard to leave Xiaopeng's heart. Xiaopeng is your most beautiful and warmest home in Guangzhou. I am willing to spend my whole life waiting for your smile like the warm sunshine in early spring. Come back often to visit.
Xiaoyanzisally
Selected Standard Room (2 beds)
Stayed in Mar 2024
Travel with friends
2 review
10/10
Outstanding
Posted on Apr 4, 2024
For those who don't have high requirements for the room, you can come here. It's really cheap and good quality. There is morning tea downstairs. It's next to the subway station. It's very convenient
Original TextTranslated by Google
Response from Property: Dear customer: Your support and encouragement are the greatest motivation for us to move forward. We are very happy to have customers like you. We hope to always present you with tranquility, comfort, surprise and attentive service. We look forward to your visit again! I wish you a happy life and everything goes well!
Anonymous User
Selected Comfortable King Room
Stayed in Mar 2024
Solo travellers
3 review
10/10
Outstanding
Posted on Apr 28, 2024
Comfortable environment. Good room staff. Good front desk service. Pleasant stay.
Original TextTranslated by Google
Response from Property: Dear customer: Your support and encouragement are the greatest motivation for us to move forward. We are very happy to have customers like you. We hope to always present you with tranquility, comfort, surprise and attentive service. We look forward to your visit again! I wish you a happy life and everything goes well!
Zhuanglichen
Light Luxury Panoramic Sunlight Double Bed Room
Stayed in Feb 2024
Business travellers
5 review
4.0/10
Posted on Mar 30, 2024
The location is convenient, the facilities are barely usable, but the hygiene is worrying. There are small cockroaches crawling around, hair on the floor, and cockroach eggs in the corners... Since we have to leave after one night, we have to endure it.
Original TextTranslated by Google
Response from Property: We are very sorry to hear that you have encountered problems with cockroaches. We always pay attention to hygiene and safety, and carry out comprehensive disinfection twice a week. If you can provide more specific information, such as room number and the specific time when cockroaches appeared, we will conduct a more detailed inspection of your room. If the problem does exist, we will change your room and thoroughly clean your room.
Anonymous User
Selected Standard Room (2 beds)
Stayed in Feb 2024
Business travellers
3 review
10/10
Outstanding
Posted on Mar 17, 2024
You can come if the hygiene is good. It is really great that they have a drying area. The girl is also very nice and patient. However, there was a little episode in the middle, I am sorry, I just lost my temper, but the girl is very nice and kept chatting with me without holding any grudges. Their hygiene environment is indeed very good, and the service attitude is superb.
Original TextTranslated by Google
Response from Property: Dear little master, thank you for your trust in Xiaopeng! Thank you for your generous praise. It is really hard to leave Xiaopeng's heart. Xiaopeng is your most beautiful and warmest home in Guangzhou. I am willing to spend my whole life waiting for your smile like the warm sunshine in early spring. Come back often to visit.
Anonymous User
Elegant Room (Double Bed)
Stayed in Feb 2024
Business travellers
5 review
10/10
Outstanding
Posted on Apr 3, 2024
Very good, very attentive. I am an old man, and every time I come here, I am very polite. The girls here are very attentive to their work. I also saw staff disinfecting the room. There is a sticker on the wall with detailed hygiene and cleaning information, which shows that they have a weekly plan and when to do something. It is really good.
Original TextTranslated by Google
Response from Property: Dear customer: Your support and encouragement are the greatest motivation for us to move forward. We are very happy to have customers like you. We hope to always present you with tranquility, comfort, surprise and attentive service. We look forward to your visit again! I wish you a happy life and everything goes well!
Anonymous User
Economy Standard Double Room
Stayed in Feb 2024
Travel with friends
2 review
10/10
Outstanding
Posted on Mar 14, 2024
I came here to play, it was very good. For a picky person like me, it met my expectations. In addition, there are restaurants and other things around, the hotel is very clean, and it is very convenient in all aspects. The price-performance ratio is also very high. It is a good choice. This is a very fair evaluation.
Original TextTranslated by Google
Response from Property: Dear customer: Your support and encouragement are the greatest motivation for us to move forward. We are very happy to have customers like you. We hope to always present you with tranquility, comfort, surprise and attentive service. We look forward to your visit again! I wish you a happy life and everything goes well!
Guest User
Economy Standard Double Room
Stayed in Feb 2024
Couples
3 review
10/10
Outstanding
Posted on Mar 26, 2024
The hotel service is super good. I prepared a birthday surprise for my boyfriend. I bought the decorations myself, and the hotel also helped me decorate them. Xiaoting and Xiaoliang worked hard to decorate them for me, and the housekeeper who helped me put the cake also sent me birthday wishes. The hotel service is very humane. Almost all reasonable requests of customers are met. Because I lost the tablet, the hotel immediately helped me find it and also provided express delivery services for me. It's great
Original TextTranslated by Google
Response from Property: Dear customer: Your support and encouragement are the greatest motivation for us to move forward. We are very happy to have customers like you. We hope to always present you with tranquility, comfort, surprise and attentive service. We look forward to your visit again! I wish you a happy life and everything goes well!
Guest User
Light Luxury Panoramic Sunlight Double Bed Room
Stayed in Feb 2024
Travel with friends
1 review
10/10
Outstanding
Posted on Mar 14, 2024
I made a mistake when placing the order. It was not the room type I wanted, but the front desk helped me upgrade the room for free. It is fair to say that the hotel's sanitation and environment are satisfactory. After all, for an old city with many restaurants around, both the sanitation of the room and the environment are the best choice.
Original TextTranslated by Google
Response from Property: Dear customer: Your support and encouragement are the greatest motivation for us to move forward. We are very happy to have customers like you. We hope to always present you with tranquility, comfort, surprise and attentive service. We look forward to your visit again! I wish you a happy life and everything goes well!
Guest User
Panorama Room (2 beds)
Stayed in Jan 2024
Travel with friends
2 review
10/10
Outstanding
Posted on Mar 2, 2024
I booked here for the second time. The stay is very comfortable and the environment is good. I have morning tea on the first and third floors. The subway station is right next to it. I personally like it very much. If you have friends who are considering coming to Guangzhou to play, you can stay here.
Original TextTranslated by Google
Response from Property: Dear customer: Your support and encouragement are the greatest motivation for us to move forward. We are very happy to have customers like you. We hope to always present you with tranquility, comfort, surprise and attentive service. We look forward to your visit again! I wish you a happy life and everything goes well!