Jumeirah Guangzhou

Jumeirah Guangzhou Reviews

Jumeirah Guangzhou

No. 12 East Zhujiang Road, Tianhe District, Guangzhou, Guangdong, ChinaView Hotel Details
Jumeirah Guangzhou
Jumeirah GuangzhouJumeirah GuangzhouJumeirah Guangzhou
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Jumeirah Guangzhou Guest Reviews

9.6/10
Excellent
3932 review
Verified reviews
Location9.7
Amenities9.6
Service9.6
Cleanliness9.7
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All reviews(3932)
Positive reviews(3880)
Reviews with photos/video(1250)
Delicious breakfast(225)
Well decorated(204)
Loved the view(203)
Great swimming pool(158)
Perfect for kids(119)
Luxurious(102)
Excellent afternoon tea(27)
Negative reviews(52)
kz_
Premier Suite
Stayed in Feb 2025
Couples
2 review
10.0/10
Outstanding
Posted on Apr 2, 2025
ONE OF THE BEST IF NOT THE BEST HOTELS WE HAVE STAYED AT. Booked premier suite (has canton tower view). Our suite was on the corner of the building. Everything was clean and spotless. All the furniture for once doesn’t feel like IKEA furniture (dining table and couches). Had one car service included free as part of our stay, used it for airport pick up, hotel initially booked sedan but when I said we had a lot of bags the hotel upgraded us free to luxury EV van. Breakfast included part of our booking, breakfast was amazing, buffet and a la carte options. The ceilings of our suite were very high and it felt very like New York penthouse vibe. The design was amazing and aesthetically pleasing. The bathroom sinks were made of what looked like solid marble. Welcome fruits and every afternoon warm canto dessert soup. Everything in room was electronic/smart controlled from the blinds to the do not disturb. The staff all use WeChat also so if you need anything you can just message. All in all was a perfect stay. I have uploaded screenshots from a video I took, unfortunately can’t upload video. If you are thinking of booking the suite or any other room, just do it.
Response from Property: Dear Guest, thank you very much for your stay at Jumeirah Guangzhou, as well as your compliment and recognition. Jumeirah Guangzhou is of the same brand and same group to Burj Al Arab Jumeirah, the most well-known iconic landmark in Dubai, which is celebrated for its legendary service. Our design is inspired by the Tang Dynasty. Rooms are located from the 50th floor with minimum space of 50 square meters, the charming views on the central axis of Zhujiang New Town is available, creating a sense of tranquility and open space. Rooms are equipped with Dyson hair dryer, illy coffee machine and other room facilities for unparalleled luxury, tranquility and comfort. Chinserie Restaurant is a blend of freshness and elegance. Serving the freshest and seasonal ingredients, the taste and presentation are designed to delight the senses for breakfast, lunch and dinner. In addition, consists of four different types of pools, the outdoor swimming pools with private cabanas and Al Fresco Dining & Bar in the tropical garden provides multiple leisure experience for all travelers. We are so glad to hear you have a pleasant experience here and hope to welcome you back to Jumeirah Guangzhou in the near future.
philj0528
Deluxe Twin Room
Stayed in Mar 2025
Travel with friends
38 review
10.0/10
Outstanding
Posted on Apr 13, 2025
The hotel was nice and the employees were super kind. I would like to visit again!
Response from Property: Dear Guest, thank you very much for your stay at Jumeirah Guangzhou, as well as your compliment and recognition. Jumeirah Guangzhou is of the same brand and same group to Burj Al Arab Jumeirah, the most well-known iconic landmark in Dubai, which is celebrated for its legendary service. Our design is inspired by the Tang Dynasty. Rooms are located from the 50th floor with minimum space of 50 square meters, the charming views on the central axis of Zhujiang New Town is available, creating a sense of tranquility and open space. Rooms are equipped with Dyson hair dryer, illy coffee machine and other room facilities for unparalleled luxury, tranquility and comfort. Chinserie Restaurant is a blend of freshness and elegance. Serving the freshest and seasonal ingredients, the taste and presentation are designed to delight the senses for breakfast, lunch and dinner. In addition, consists of four different types of pools, the outdoor swimming pools with private cabanas and Al Fresco Dining & Bar in the tropical garden provides multiple leisure experience for all travelers. We are so glad to hear you have a pleasant experience here and hope to welcome you back to Jumeirah Guangzhou in the near future.
Johnhk1
Deluxe King Room
Stayed in Feb 2025
Solo travellers
7 review
8.5/10
Very Good
Posted on Mar 15, 2025
It was my first time to stay with Jumeirah, hotel is good and located in CBD, staff is helpful and friendly, room layout is bit odd but staff, service, and modern style of living experience makes it’s ignored. Should not miss their breakfast it’s amazing open kitchen team who serve guest with high quality food and tailored dishes for individuals 👏👏👏👏
Response from Property: Dear Guest, thank you very much for your stay at Jumeirah Guangzhou, as well as your compliment and recognition. Jumeirah Guangzhou is of the same brand and same group to Burj Al Arab Jumeirah, the most well-known iconic landmark in Dubai, which is celebrated for its legendary service. Our design is inspired by the Tang Dynasty. Rooms are located from the 50th floor with minimum space of 50 square meters, the charming views on the central axis of Zhujiang New Town is available, creating a sense of tranquility and open space. Rooms are equipped with Dyson hair dryer, illy coffee machine and other room facilities for unparalleled luxury, tranquility and comfort. Chinserie Restaurant is a blend of freshness and elegance. Serving the freshest and seasonal ingredients, the taste and presentation are designed to delight the senses for breakfast, lunch and dinner. In addition, consists of four different types of pools, the outdoor swimming pools with private cabanas and Al Fresco Dining & Bar in the tropical garden provides multiple leisure experience for all travelers. We are so glad to hear you have a pleasant experience here and hope to welcome you back to Jumeirah Guangzhou in the near future.
小K宝宝
Deluxe King Room
Stayed in Feb 2025
Solo travellers
35 review
10.0/10
Outstanding
Posted on Mar 17, 2025
Excellent room and breakfast. There’s also lovely view of the canton tower and city of Guangzhou.
Response from Property: Dear Guest, thank you very much for your stay at Jumeirah Guangzhou, as well as your compliment and recognition. Jumeirah Guangzhou is of the same brand and same group to Burj Al Arab Jumeirah, the most well-known iconic landmark in Dubai, which is celebrated for its legendary service. Our design is inspired by the Tang Dynasty. Rooms are located from the 50th floor with minimum space of 50 square meters, the charming views on the central axis of Zhujiang New Town is available, creating a sense of tranquility and open space. Rooms are equipped with Dyson hair dryer, illy coffee machine and other room facilities for unparalleled luxury, tranquility and comfort. Chinserie Restaurant is a blend of freshness and elegance. Serving the freshest and seasonal ingredients, the taste and presentation are designed to delight the senses for breakfast, lunch and dinner. In addition, consists of four different types of pools, the outdoor swimming pools with private cabanas and Al Fresco Dining & Bar in the tropical garden provides multiple leisure experience for all travelers. We are so glad to hear you have a pleasant experience here and hope to welcome you back to Jumeirah Guangzhou in the near future.
JW8
Deluxe King Room
Stayed in Feb 2025
Couples
20 review
10.0/10
Outstanding
Posted on Mar 9, 2025
Hotel location very good for city walk and easy to access to any mall , hotel service very professional and nice , Room big and clean and have a great view
Response from Property: Dear Guest, thank you very much for your stay at Jumeirah Guangzhou, as well as your compliment and recognition. Jumeirah Guangzhou is of the same brand and same group to Burj Al Arab Jumeirah, the most well-known iconic landmark in Dubai, which is celebrated for its legendary service. Our design is inspired by the Tang Dynasty. Rooms are located from the 50th floor with minimum space of 50 square meters, the charming views on the central axis of Zhujiang New Town is available, creating a sense of tranquility and open space. Rooms are equipped with Dyson hair dryer, illy coffee machine and other room facilities for unparalleled luxury, tranquility and comfort. Chinserie Restaurant is a blend of freshness and elegance. Serving the freshest and seasonal ingredients, the taste and presentation are designed to delight the senses for breakfast, lunch and dinner. In addition, consists of four different types of pools, the outdoor swimming pools with private cabanas and Al Fresco Dining & Bar in the tropical garden provides multiple leisure experience for all travelers. We are so glad to hear you have a pleasant experience here and hope to welcome you back to Jumeirah Guangzhou in the near future.
Erica-Diamond
Signature Loft Suite
Stayed in Feb 2025
Travel with friends
2 review
10.0/10
Outstanding
Posted on Mar 4, 2025
Had a wonderful stay at the Jumeirah Guangzhou. Booked the loft style suite and everything was just as the hotel advertised. Hotel staff were very attentive and even sent a cake to the room for my birthday! Also booked the private airport transfer which was at a very reasonable price for the car and service. Will definitely stay again.
Response from Property: Dear Guest, thank you very much for your stay at Jumeirah Guangzhou, as well as your compliment and recognition. Jumeirah Guangzhou is of the same brand and same group to Burj Al Arab Jumeirah, the most well-known iconic landmark in Dubai, which is celebrated for its legendary service. Our design is inspired by the Tang Dynasty. Rooms are located from the 50th floor with minimum space of 50 square meters, the charming views on the central axis of Zhujiang New Town is available, creating a sense of tranquility and open space. Rooms are equipped with Dyson hair dryer, illy coffee machine and other room facilities for unparalleled luxury, tranquility and comfort. Chinserie Restaurant is a blend of freshness and elegance. Serving the freshest and seasonal ingredients, the taste and presentation are designed to delight the senses for breakfast, lunch and dinner. In addition, consists of four different types of pools, the outdoor swimming pools with private cabanas and Al Fresco Dining & Bar in the tropical garden provides multiple leisure experience for all travelers. We are so glad to hear you have a pleasant experience here and hope to welcome you back to Jumeirah Guangzhou in the near future.
Guest User
Deluxe King Room
Stayed in Jan 2025
Solo travellers
1 review
10.0/10
Outstanding
Posted on Feb 10, 2025
First time been in Jumeirah Guangzhou and the experience is marvelous. Great service from the moment I entered the hotel lobby till the end. The room deco is clean, classy and comfy. This hotel is not as crowded as others, will definitely come back for some other “me” time.
Response from Property: Dear guests: Thank you for staying at Jumeirah Guangzhou Hotel. Thank you very much for your recognition and praise of the hotel. Jumeirah Guangzhou Hotel and Burj Al Arab Jumeirah in Dubai belong to the Jumeirah brand under Dubai Holdings. The hotel's service purpose is to provide guests with Jumeirah's legendary luxury service that is considerate and attentive, making guests feel at home, and leave them with unforgettable memories. Inspired by the charming natural elements of Guangzhou Shamian Island, the Sissel restaurant combines freshness and elegance, and selects fresh seasonal ingredients to create a unique taste experience. -Housekeeping Director Mr.Mark Ren
BenjaminB
Deluxe King Room
Stayed in Jan 2025
Family
4 review
10.0/10
Outstanding
Posted on Feb 9, 2025
I recently had the pleasure of staying at the Jumeirah Guangzhou Hotel, and I must say it was an exceptional experience. The property is newly constructed, beautifully designed, and offers a modern and stylish atmosphere that makes it perfect for both relaxation and photo opportunities. The level of service provided was exemplary, and I would like to specifically commend Alan and Jake at the front desk. His attention to detail, professionalism, and thorough explanations about the hotel made a significant positive impression. Alan truly demonstrated a high level of competence and dedication to ensuring a seamless guest experience. I highly recommend the Jumeirah Guangzhou Hotel and look forward to returning in the future.
Response from Property: 尊敬的賓客:感謝您下榻廣州卓美亞酒店,非常感謝您對Alan 和 Jake的認可和好評。廣州卓美亞酒店與杜拜卓美亞帆船酒店同屬於杜拜控股旗下的卓美亞品牌,酒店的服務宗旨是為客人提供貼心周到及賓至如歸的卓美亞傳奇式奢華服務,並留下難忘的美好回憶。斯塞爾餐廳以廣州沙麪島旖旎多姿的自然元素為設計靈感,將清新與典雅相結合,精選新鮮的當季食材,打造獨一無二的味蕾體驗。-房務總監Mr.Mark Ren
seow yuen
Deluxe Twin Room
Stayed in Nov 2024
Family
3 review
9.5/10
Amazing
Posted on Jan 5, 2025
One of the most pretty hotels in guanzhou, most service staffs can speak english. It was luxurious a d yet has a homely feeling as throughout the stay, free fruits and hot brewed drinks were served. All was well with exception to a room service order where I ordered mocha with oat milk and a juice. Only juice was delivered. Upon enquiring where is the coffee, staff said no oat milk so they only serve me juice. In every service delivery experience, they will contact me and further check if I want to proceed with milk which I will, but I was not given that option, the hotel staff decided for me I didnt want the coffee. When i asked why , they told me their coffee is too expensive maybe its not worth for me to drink … I was stunned at the reply.
6/9
Response from Property: Dear Guest, thank you very much for your stay at Jumeirah Guangzhou, as well as your compliment and recognition. Jumeirah Guangzhou is of the same brand and same group to Burj Al Arab Jumeirah, the most well-known iconic landmark in Dubai, which is celebrated for its legendary service. Our design is inspired by the Tang Dynasty. Rooms are located from the 50th floor with minimum space of 50 square meters, the charming views on the central axis of Zhujiang New Town is available, creating a sense of tranquility and open space. Rooms are equipped with Dyson hair dryer, illy coffee machine and other room facilities for unparalleled luxury, tranquility and comfort. Chinserie Restaurant is a blend of freshness and elegance. Serving the freshest and seasonal ingredients, the taste and presentation are designed to delight the senses for breakfast, lunch and dinner. We are so glad to hear you have a pleasant experience here and hope to welcome you back to Jumeirah Guangzhou in the near future.
Leslie liew
Signature Loft Suite
Stayed in Jan 2025
Other
7 review
10.0/10
Outstanding
Posted on Feb 7, 2025
Nice beautiful hotel. Like it much. Good service and thanks for Mr Dixon.
Response from Property: Dear guest: Thank you for staying at Jumeirah Hotel Guangzhou. Thank you for your recognition and praise of Dixon. Jumeirah Hotel Guangzhou and Burj Al Arab Jumeirah in Dubai are both Jumeirah brands under Dubai Holding. The hotel's service tenet is to provide guests with Jumeirah legendary luxury service that is considerate and at home, and leave unforgettable good memories. The Scel restaurant is inspired by the beautiful natural elements of Guangzhou Shamian Island, combining freshness and elegance, and selecting fresh seasonal ingredients to create a unique taste experience. - Mr. Mark Ren, Director of Housekeeping
Anonymous User
Deluxe King Room
Stayed in Nov 2024
Family
16 review
9.5/10
Amazing
Posted on Dec 27, 2024
Room interior design was great with high ceiling. High floor offers a great view of the city. Different types of tong shui will be served in the evening which is a lovely gesture. Basic gym equipments could be improved. Indoor pool could be wider as one side is occupied by the stairs. Breakfast is not worth the price. Poor variety and quality not great too.
Response from Property: Dear Guest, thank you very much for your stay at Jumeirah Guangzhou, as well as your compliment and recognition. Jumeirah Guangzhou is of the same brand and same group to Burj Al Arab Jumeirah, the most well-known iconic landmark in Dubai, which is celebrated for its legendary service. Our design is inspired by the Tang Dynasty. Rooms are located from the 50th floor with minimum space of 50 square meters, the charming views on the central axis of Zhujiang New Town is available, creating a sense of tranquility and open space. Rooms are equipped with Dyson hair dryer, illy coffee machine and other room facilities for unparalleled luxury, tranquility and comfort. Chinserie Restaurant is a blend of freshness and elegance. Serving the freshest and seasonal ingredients, the taste and presentation are designed to delight the senses for breakfast, lunch and dinner. In addition, consists of four different types of pools, the outdoor swimming pools with private cabanas and Al Fresco Dining & Bar in the tropical garden provides multiple leisure experience for all travelers. We are so glad to hear you have a pleasant experience here and hope to welcome you back to Jumeirah Guangzhou in the near future.
Bonnie
Deluxe King Room
Stayed in Nov 2024
Travel with friends
13 review
10.0/10
Outstanding
Posted on Feb 5, 2025
Excellent room and interiors. Impeccable service from the team. Definitely worth a stay when you are in GZ.
Response from Property: 尊敬的賓客:新年快樂!感謝您下榻廣州卓美亞酒店,非常感謝您對酒店的認可和好評。廣州卓美亞酒店與杜拜卓美亞帆船酒店同屬於杜拜控股旗下的卓美亞品牌,酒店的服務宗旨是為客人提供貼心周到及賓至如歸的卓美亞傳奇式奢華服務,並留下難忘的美好回憶。斯塞爾餐廳以廣州沙麪島旖旎多姿的自然元素為設計靈感,將清新與典雅相結合,精選新鮮的當季食材,打造獨一無二的味蕾體驗。-房務總監Mr.Mark Ren
Елена
Deluxe King Room
Stayed in Nov 2024
Business travellers
5 review
10.0/10
Outstanding
Posted on Jan 20, 2025
We had such an amazing experience at Jumeirah Guangzhou Hotel. Everything was so perfect. Service, design, location, especially view❤️
Response from Property: Dear guests: Thank you for staying at Jumeirah Guangzhou Hotel. Thank you very much for your recognition and praise of the hotel. Jumeirah Guangzhou Hotel is an urban resort hotel covered with a lot of green plants, pursuing "nature is luxury". With its prestigious Jumeirah legendary service, it creates a home away from home for guests. The hotel is located in the core business circle of Zhujiang New Town, and it is a few minutes' walk to the four major squares of GT Land Spring, Summer, Autumn and Winter. It is adjacent to Guangzhou International Finance Center, and is close to famous attractions and city landmarks such as Guangzhou Tower, Provincial Museum, Municipal Library, Guangzhou Opera House, etc., providing convenience for your travel. Looking forward to your next visit and wish you a happy life! - Director of Housekeeping Mr. Mark Ren
seventyseven
Deluxe King Room
Stayed in Feb 2025
Couples
21 review
10.0/10
Outstanding
Posted on Apr 1, 2025
good service good hotel
Response from Property: Dear Guest, thank you very much for your stay at Jumeirah Guangzhou, as well as your compliment and recognition. Jumeirah Guangzhou is of the same brand and same group to Burj Al Arab Jumeirah, the most well-known iconic landmark in Dubai, which is celebrated for its legendary service. Our design is inspired by the Tang Dynasty. Rooms are located from the 50th floor with minimum space of 50 square meters, the charming views on the central axis of Zhujiang New Town is available, creating a sense of tranquility and open space. Rooms are equipped with Dyson hair dryer, illy coffee machine and other room facilities for unparalleled luxury, tranquility and comfort. Chinserie Restaurant is a blend of freshness and elegance. Serving the freshest and seasonal ingredients, the taste and presentation are designed to delight the senses for breakfast, lunch and dinner. In addition, consists of four different types of pools, the outdoor swimming pools with private cabanas and Al Fresco Dining & Bar in the tropical garden provides multiple leisure experience for all travelers. We are so glad to hear you have a pleasant experience here and hope to welcome you back to Jumeirah Guangzhou in the near future.
Carolin
Deluxe King Room
Stayed in Oct 2024
Couples
4 review
9.0/10
Great
Posted on Jan 10, 2025
The location of the hotel could not be better. A lot of shops and restaurants nearby and subway station a few minutes away. The staff was outstanding and very helpful. Everyone was speaking good English and conversation was pretty easy. The breakfast was not really good for a 5 star hotel. I missed more intercontinental options. And unfortunately we didn’t like the coffee.
Response from Property: Dear Guest, thank you very much for your stay at Jumeirah Guangzhou, as well as your compliment and recognition. Jumeirah Guangzhou is of the same brand and same group to Burj Al Arab Jumeirah, the most well-known iconic landmark in Dubai, which is celebrated for its legendary service. Our design is inspired by the Tang Dynasty. Rooms are located from the 50th floor with minimum space of 50 square meters, the charming views on the central axis of Zhujiang New Town is available, creating a sense of tranquility and open space. Rooms are equipped with Dyson hair dryer, illy coffee machine and other room facilities for unparalleled luxury, tranquility and comfort. Chinserie Restaurant is a blend of freshness and elegance. Serving the freshest and seasonal ingredients, the taste and presentation are designed to delight the senses for breakfast, lunch and dinner. In addition, consists of four different types of pools, the outdoor swimming pools with private cabanas and Al Fresco Dining & Bar in the tropical garden provides multiple leisure experience for all travelers. We are so glad to hear you have a pleasant experience here and hope to welcome you back to Jumeirah Guangzhou in the near future.