Atour Light Hotel, Sanyi Yundu, Guanlan, Shenzhen

Atour Light Hotel, Sanyi Yundu, Guanlan, Shenzhen Reviews

Atour Light Hotel, Sanyi Yundu, Guanlan, Shenzhen

201, Block A, Building 4, Sany Yundu, No. 6 Lanqing Second Road, Luhu Community, Guanhu Street, Longhua District, Shenzhen, Longhua District, Shenzhen, Guangdong, ChinaView Hotel Details
Atour Light Hotel, Sanyi Yundu, Guanlan, Shenzhen
Atour Light Hotel, Sanyi Yundu, Guanlan, ShenzhenAtour Light Hotel, Sanyi Yundu, Guanlan, ShenzhenAtour Light Hotel, Sanyi Yundu, Guanlan, Shenzhen
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Guest Reviews of Atour Light Hotel, Sanyi Yundu, Guanlan, Shenzhen

9.7/10
Excellent
833 review
Verified reviews
Location9.7
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(833)
Positive reviews(828)
Reviews with photos/video(269)
Delicious breakfast(77)
Friendly front desk staff(60)
Classy environment(59)
Good sound insulation(36)
Quiet & comfortable(29)
Many amenities(27)
Well designed(16)
Nice toiletries(10)
Negative reviews(5)
Guanyong
Two-bed Room
Stayed in Jan 2024
Family
6 review
8.0/10
Very Good
Posted on Feb 13, 2024
Overall is satisfactory.The room facility is ok and clean tidy
Response from Property: 感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動。讓賓客享有美好入住體驗是我們義不容辭的責任, 能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會。
Guest User
Cozy Queen Room
Stayed in Feb 2024
Couples
7 review
10.0/10
Outstanding
Posted on Mar 24, 2024
Great!
Response from Property: 您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動。讓賓客享有美好入住體驗是我們義不容辭的責任, 能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會。
Guest User
Cozy Queen Room
Stayed in Jan 2024
Business travellers
13 review
6.0/10
Posted on Feb 26, 2024
The overall sound insulation is okay, but the sound of walking upstairs is more obvious The hygiene is not good, there are stains in the pool, and there are a lot of black flocs on the quilt. There are not many channels available on TV When I open the door and enter the house, the door handle won't reset. It's really bad. I took a video but can only upload pictures. The service attitude of the staff is good, and the canteen is also decorated for the Lantern Festival
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6/7
Response from Property: Dear guest: We apologize for not providing you with a comfortable stay this time. Our hotel will rectify and optimize the hygiene quality of the guest rooms. Regarding the black floc on the bed mentioned: The small black spots are a sign of pure nature. The small black spots on the surface of the fabric are the seed shells of cotton, which is also natural proof. The cotton seed shells have been crushed into very fine particles and will not affect . If you have any questions or needs during your stay, you can dial 0 to the front desk. We will serve you wholeheartedly and look forward to your visit again.
Guest User
Cozy Queen Room
Stayed in Dec 2023
Couples
16 review
10.0/10
Outstanding
Posted on Jan 3, 2024
The room is okay and the service attitude is very good. Facilities: Brand new. Hygiene: extremely clean Environment: pretty good Service: The service is very good. enthusiasm. Especially the lady at the front desk is very nice. Upgrade my room.
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6/8
Response from Property: Dear guests: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We are deeply honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you.
Anonymous User
Cozy Queen Room
Stayed in Nov 2023
Family
1 review
10.0/10
Outstanding
Posted on Dec 22, 2023
When I first arrived, the front desk staff was courteous and brought hot tea. When I entered the room, the facilities were very new, clean and well-organized, and the beds were comfortable. I ordered takeout, and the robot even delivered it to the door of the room. It was considerate and cute. I was very satisfied with it. Excellent stay!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We are deeply honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you.
Anonymous User
Cozy Queen Room
Stayed in Nov 2023
Other
1 review
10.0/10
Outstanding
Posted on Dec 22, 2023
Environment: The lobby is spacious, bright and clean. There is a light aromatic smell as soon as you enter the door and it smells very good! Service: The service is very good, all kinds of problems can be solved very well, the front desk staff Yichun, and the Xingchen waiters work carefully. Polite, willing to greet, always smiling, and feeling very friendly. Warm mineral water was given as a gift when checking out. I felt a different kind of warmth in this cold winter. The young lady in this hotel is amazing! The room was clean and tidy, and there was a landline where I could call the front desk and help me solve many problems. The room has free mineral water and wireless Internet. The room is very comfortable to stay in and the sleep quality is very good. Bamboo House also provides hot apple orange tea, which is also very delicious. Ordering takeout is also very convenient. The facilities are complete. There is a food delivery robot in the store that will deliver it directly to your room. Its little robot is really cute! The hotel also offers free parking, which is convenient. Highly recommend this hotel! Well worth a stay!
Original TextTranslated by Google
Response from Property: We are very happy to see your comments. We are honored that our service has received such high praise from you, and we will continue to serve you with this enthusiasm and sincerity. I hope that when you hear my name, your eyebrows will smile, and your cares will be cut endlessly, turning into tenderness around your fingers. Thank you dear guest, your recognition of Duo'er makes Duo'er feel grateful. We look forward to meeting you again. May there be light in your eyes, your wishes can be realized, your actions can be realized, and your smile will always be with you.
Guest User
Cozy Queen Room
Stayed in Jan 2024
Business travellers
154 review
2.0/10
Posted on Mar 1, 2024
Feeling bad,
Original TextTranslated by Google
Response from Property: Dear guest: We apologize for not providing you with a comfortable stay this time. Once again, Doer deeply apologizes for the inconvenience caused to you. We look forward to your visit again and wish you a happy every day!
Guest User
Cozy Queen Room
Stayed in Apr 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on May 12, 2025
房間住的超級滿意,前台還會幫忙洗衣服,送外賣的速度也很快。房間很大,淋浴出水很大,空調出風也很大。晚上有宵夜,是2種粥類,挺好吃的。因為是出差,前台小哥很快就把我的發票開好了,離店還給了瓶水給我喝
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Response from Property: 親愛的朵友: 您好! 感謝您對朵兒的一見鍾情!美麗的時光,不經意間會邂逅誰的眼眸,文字裏泛舟,此次與您不期而遇,感謝緣分,我們會倍加珍惜,期盼與您的下次相見!祝您生活愉快
Shijielvyouzhe111
Cozy Queen Room
Stayed in Apr 2025
Solo travellers
5 review
10.0/10
Outstanding
Posted on May 10, 2025
從踏入酒店的那一刻起,便被其大堂竹居設計所震驚,精緻的裝飾細節,彰顯出酒店的高端品味。房間內的佈局更是精妙絕倫,空間利用得恰到好處,絲毫沒有擁擠之感。柔軟舒適的床墊、潔白蓬鬆的床品,讓我在夜晚得以安然入睡。房間內的洗漱用品品質上乘,洗髮水、沐浴露等散發著淡淡的清香,使用後令肌膚清爽舒爽。衞生間乾濕分離,設施一應俱全,淋浴的水壓適中且温度調節靈敏,為我提供了極為舒適的洗浴體驗。此外,酒店的公共區域也維護得乾淨整潔,無論是走廊、電梯間還是健身房、餐廳,都一塵不染,讓人感覺十分舒適愜意。
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Response from Property: 親愛的朵友: 您好! 感謝您對朵兒的一見鍾情!美麗的時光,不經意間會邂逅誰的眼眸,文字裏泛舟,此次與您不期而遇,感謝緣分,我們會倍加珍惜,期盼與您的下次相見!祝您生活愉快
Guest User
Cozy Queen Room
Stayed in Apr 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on May 8, 2025
服務員很專業,辦理入住很快,倒了亞朵村的綠茶喝,房間乾淨,隔音好,陽台寬敞,開發票很快,水壓穩定出水快,WIFI很給力,退房給了暖心水,服務到位,大堂噴了香水很好聞,早餐豐富新鮮好吃,床墊和枕頭很舒服,還有預訂成功的關懷短訊
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Response from Property: 看到您的點評朵兒們開心。很榮幸我們的服務得到您如此高的評價,我們將繼續維持這份熱情真摯的為您服務。願您聽到我的名字時,眉開眼笑,牽掛絲絲剪不斷,化作繞指柔。感謝親愛的朵友,您對朵兒的認可讓朵兒心生感恩,期待你我的再次相遇,願你眼中有光芒,所想能所願,所做能實現,笑容永相隨
Guest User
Cozy Queen Room
Stayed in Apr 2025
Other
1 review
10.0/10
Outstanding
Posted on May 10, 2025
這家酒店的隔音效果出乎意料地好,空調控温精準,淋浴間乾濕分離設計貼心。床上用品親膚舒適,房間打掃得一塵不染,深夜餓了還有「深夜粥到」,熱粥搭配關懷短訊,瞬間被治癒,下次還會選擇這裏!
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Response from Property: 親愛的朵友: 您好! 感謝您對朵兒的一見鍾情!美麗的時光,不經意間會邂逅誰的眼眸,文字裏泛舟,此次與您不期而遇,感謝緣分,我們會倍加珍惜,期盼與您的下次相見!祝您生活愉快
Guest User
Two-bed Room
Stayed in Mar 2025
Business travellers
2 review
10.0/10
Outstanding
Posted on Apr 26, 2025
房間舒適 早餐美味 房間的枕頭和床墊都好舒服~工作人員都很熱情感覺跟回到自己家一樣哈哈 可能是因為經常住他們家大家都很熟悉了 這家酒店在我心中毫無瑕疵 性價比也是附近最棒的一家 酒店設計也很用心 最喜歡的就是他家的早餐真的好好吃喔
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Response from Property: 看到您的點評朵兒們開心。很榮幸我們的服務得到您如此高的評價,我們將繼續維持這份熱情真摯的為您服務。願您聽到我的名字時,眉開眼笑,牽掛絲絲剪不斷,化作繞指柔。感謝親愛的朵友,您對朵兒的認可讓朵兒心生感恩,期待你我的再次相遇,願你眼中有光芒,所想能所願,所做能實現,笑容永相隨
Guest User
Cozy Queen Room
Stayed in Apr 2025
Other
1 review
10.0/10
Outstanding
Posted on May 9, 2025
預訂體驗順暢,入住登記時工作人員主動介紹了竹居閲讀區,客房硬件設施(隔音、電視等)很贊,客用品齊全且擺放整齊。服務員送物及時,早餐種類豐富,臨走時還順利開具了發票——整體服務貼心又高效!
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Response from Property: 看到您的點評朵兒們開心。很榮幸我們的服務得到您如此高的評價,我們將繼續維持這份熱情真摯的為您服務。願您聽到我的名字時,眉開眼笑,牽掛絲絲剪不斷,化作繞指柔。感謝親愛的朵友,您對朵兒的認可讓朵兒心生感恩,期待你我的再次相遇,願你眼中有光芒,所想能所願,所做能實現,笑容永相隨
Guest User
Enjoyable Twin Room
Stayed in Mar 2025
Business travellers
9 review
10.0/10
Outstanding
Posted on Apr 23, 2025
剛進大堂就發現酒店裝修很不錯,竹居很漂亮有很多書,辦理入住給我倒了暖心水,服務熱情高效,房間乾淨無異味,床墊舒服,WIFI網速快,隔音好,水壓穩定出水快,早餐和夜宵味道不錯,電視大,退房還幫忙延遲了,開發票很迅速
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Response from Property: 看到您的點評朵兒們開心。很榮幸我們的服務得到您如此高的評價,我們將繼續維持這份熱情真摯的為您服務。願您聽到我的名字時,眉開眼笑,牽掛絲絲剪不斷,化作繞指柔。感謝親愛的朵友,您對朵兒的認可讓朵兒心生感恩,期待你我的再次相遇,願你眼中有光芒,所想能所願,所做能實現,笑容永相隨
irran
Cozy Queen Room
Stayed in Apr 2025
Solo travellers
5 review
10.0/10
Outstanding
Posted on May 21, 2025
🛏️ 房間乾淨寬敞,床品舒適得像在家一樣,隔音效果很好。   💁 服務熱情周到。   🍳 早餐種類豐富,現煮的麪條強烈推薦,深夜粥道味道不錯!   💰 性價比超高,下次還會選擇這裏!
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Response from Property: 親愛的朵友: 您好! 感謝您對朵兒的一見鍾情!美麗的時光,不經意間會邂逅誰的眼眸,文字裏泛舟,此次與您不期而遇,感謝緣分,我們會倍加珍惜,期盼與您的下次相見!祝您生活愉快