7 Days Premium (Guangzhou Fangcun Guanggang New City, Hedong Metro Station) Guest Reviews
4.2/5
771 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.3
Cleanliness4.2
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All reviews(771)
Positive reviews(713)
Reviews with photos/video(80)
Easy to get around(39)
Classy environment(31)
Friendly front desk staff(28)
Convenient parking(23)
Strange smell in room(20)
Many amenities(17)
Large rooms(15)
Close to metro(14)
Negative reviews(58)
Guest User
Boutique Queen Room
Stayed in Dec 2023
Business travellers
4 review
3.5/5
Posted on Jan 13, 2024
The rooms are not up to standard. The rooms are slightly dirty.
Response from Property: Dear guest: The hotel's corridor was renovated and upgraded yesterday, and the rectification has been completed. Thank you for informing us of the issues you encountered during your stay at this hotel. Unfortunately, we were unable to meet your expectations. We deeply apologize and allow us to express our sincerest apologies to you. We hope to have the opportunity to offer you better service in the near future.
Dear guest: The hotel's corridor was renovated and upgraded yesterday, and the rectification has been completed. Thank you for informing us of the issues you encountered during your stay at this hotel. Unfortunately, we were unable to meet your expectations. We deeply apologize and allow us to express our sincerest apologies to you. We hope to have the opportunity to offer you better service in the near future.
Guest User
Boutique Queen Room
Stayed in Mar 2025
Business travellers
1 review
5.0/5
Outstanding
Posted on Apr 14, 2025
Very good, the front desk staff is very patient and enthusiastic. The living environment is comfortable! The environment is quiet and pleasant! Recommended, close to the subway station, very convenient, there are also many places to eat around, and takeout is also very convenient.
Original TextTranslated by Google
Response from Property: We are dedicated to you, all in 7 Days Premium~ We are very happy to receive your recognition, and we will continue to work hard~ We look forward to your return~
Guest User
Special Superior Double Bed Room
Stayed in Feb 2025
Other
19 review
5.0/5
Outstanding
Posted on Apr 2, 2025
The service attitude is good, the room is clean, the toiletries are disposable, and the bath towels are sealed and safe to use. You need to swipe your card to get on the elevator, which feels very safe. The faucet in the bathroom is large and it is very comfortable to take a shower.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of 7 Days Premium. 7 Days Premium is so happy to see your comment. 7 Days Premium is also happy to serve you again. 7 Days Premium will be doubly good to you next time. Double the effort will be rewarded with definite rewards. We look forward to seeing you again!
Guest User
Special Superior Double Bed Room
Stayed in Jan 2025
Business travellers
9 review
5.0/5
Outstanding
Posted on Feb 20, 2025
The hotel front desk service is very good, very satisfied, the room is clean and tidy, very satisfied
Original TextTranslated by Google
Response from Property: Good luck is all yours, the gods are taking care of you, and you will enjoy endless happiness. I hope that when you come to see 7 Days Premium again next time, 7 Days Premium will be here waiting for you!
Puritu
Special Superior Double Bed Room
Stayed in Jan 2025
Travel with friends
40 review
5.0/5
Outstanding
Posted on Feb 17, 2025
The front desk service is good, the room is clean and exquisite. This price is very cost-effective to stay in such a hotel
Original TextTranslated by Google
Response from Property: Good luck is all yours, the gods are taking care of you, and you will enjoy endless happiness. I hope that when you come to see 7 Days Premium again next time, 7 Days Premium will be here waiting for you!
Guest User
Special Superior Double Bed Room
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 17, 2025
The room is very clean and tidy. The sleep is very comfortable. Recommended
Original TextTranslated by Google
Response from Property: We are very honored to provide you with a satisfactory stay experience. Meeting is fate. We cherish the fate of meeting you at 7 Days Inn. We also hope that 7 Days Inn can always be by your side in your future journey. We look forward to your visit again!
Wahahaxiaojie
Boutique Queen Room
Stayed in Nov 2024
Other
2 review
5.0/5
Outstanding
Posted on Dec 22, 2024
The room is very well lit, the layout is very comfortable, the facilities are new and complete, and I like the fact that I sleep very comfortably and the bed is very soft.
And the front desk service is super good, highly recommended.
Opposite is the subway station, and there are many delicious foods nearby! 100 pm ~
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you for letting us know about the problems you encountered during your stay at our hotel. We are very sorry that we failed to meet your expectations. Please allow us to express our sincerest apologies. We hope to have the opportunity to provide you with better service in the near future.
Guest User
Twin Room
Stayed in Nov 2024
Other
3 review
5.0/5
Outstanding
Posted on Dec 22, 2024
The hotel is very user-friendly, the service equipment is very complete, and the cleaning is very clean, convenient and clean.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you for letting us know about the problems you encountered during your stay at our hotel. We are very sorry that we failed to meet your expectations. Please allow us to express our sincerest apologies. We hope to have the opportunity to provide you with better service in the near future.
Guest User
Special Superior Double Bed Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 20, 2024
I booked this hotel with my friends. The room is big, the transportation is convenient, and it's pretty good overall!
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you for letting us know about the problems you encountered during your stay at our hotel. We are very sorry that we failed to meet your expectations. Please allow us to express our sincerest apologies. We hope to have the opportunity to provide you with better service in the near future.
Guest User
Special Superior Double Bed Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 17, 2024
The room is clean and hygienic, with convenient transportation to the suburbs. There is also a subway station opposite. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Thank you for your good comments, we are deeply honored. Thank you for your affirmation of us. Your satisfaction is our greatest pursuit, we will continue to work hard to provide you with better service.
Guest User
Special Superior Double Bed Room
Stayed in Nov 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Dec 17, 2024
The room is big and has windows. The location is good. It's opposite the subway station. The hygiene is very good. The front desk service is good. Overall it's perfect.
Original TextTranslated by Google
Response from Property: Thank you for your good comments, we are deeply honored. Thank you for your affirmation of us. Your satisfaction is our greatest pursuit, we will continue to work hard to provide you with better service.
Guest User
Boutique Queen Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 9, 2024
I stayed there for 3 consecutive nights. It was very clean and tidy. An aunt came to clean every day, and disposable items were replaced and increased every day.
This room has a window and is ventilated
Very good experience, I will continue to stay here next time I come to Guangzhou
Original TextTranslated by Google
Response from Property: Thank you for your positive review, we are deeply honored. Thank you for your recognition of us. Your satisfaction is our greatest pursuit, and we will continue to work hard to provide you with better services.
Anonymous User
Boutique Queen Room
Stayed in Feb 2025
Business travellers
43 review
3.2/5
Posted on Apr 1, 2025
The soundproofing was very poor. At 2 or 3 in the middle of the night, a group of men and women in the next room were laughing and making noises. I called the front desk and they told me to change rooms. They told me to pack my things and change rooms at 3 in the middle of the night? They said they couldn't interfere. What kind of logic is this? I almost called the police that night. It didn't happen again until the next afternoon. I called again and they handled it.
Original TextTranslated by Google
Response from Property: 尊敬的客人:首先感謝您告知我們有在您入住本酒店期間所遇到的問題。非常遺憾未能達到您的期望,請允許我們向您表達最誠摯的歉意。我們希望在不久的將來有機會為您奉上更好的服務。
Guest User
Boutique Queen Room
Stayed in Jul 2024
Business travellers
14 review
1.0/5
Posted on Aug 22, 2024
First of all, the service is very poor! There was no one at the front desk at night. I placed an order and waited at the front desk. I heard Ctrip kept calling the front desk. There was no one at the front desk and no one came to answer the phone. Ctrip kept contacting the front desk.
Secondly, the room facilities are poor and unhygienic. I don’t know what kind of insects bit the big bag!
I don’t recommend this hotel. I don’t recommend Ctrip to continue cooperating with such a hotel! It damages Ctrip’s image!
Original TextTranslated by Google
Response from Property: Dear guest: First of all, thank you for informing us about the problems you encountered during your stay at our hotel. We regret that we did not meet your expectations and please allow us to express our sincerest apologies. We hope to have the opportunity to serve you better in the near future.
Guest User
Special Superior Double Bed Room
Stayed in Jan 2025
Business travellers
11 review
5.0/5
Outstanding
Posted on Feb 18, 2025
The service attitude of the girls at the front desk was very good. The construction of the nearby subway will stop at about 9:30 to 10 pm. Other than that, it's ok. Parking is on both sides of the road at the door, which is quite convenient.
Original TextTranslated by Google
Response from Property: Thank you for your love and support for 7 Days Inn! Love is love at first sight, love is love that lasts forever. Welcome to stay with us next time! 7 Days Inn is waiting for you!