Jinjiang Group is a high-end hotel brand with coffee shop culture as its theme. The hotel is equipped with a 24-hour coffee shop, offering a variety of American, Italian, and specialty coffees. It has a Chinese and Western breakfast restaurant, an open book bar, a gym, a business meeting room, free independent underground parking lot, and an all day Japanese restaurant to meet your various needs. Come and stay at Zhefei Ruipin Hotel and experience your Ruipin journey!
GGuest User2024.12.12
Had a great stay. Miss joy was very helpful and cordial. Answered to all my requests and was very accommodating.
The location of the hotel is convenient as well very close to metro and all the shopping malls
The hotel is strategically located in the bustling commercial district of Tianhe, adjacent to top commercial aircraft carriers such as Taikoo Hui, Wanling Hui, Zhengjia Plaza, Tianhe City, etc. Convenient transportation, about 100 meters from Exit A of Shipaiqiao Subway Station, a 1-minute walk away. Taking Line 3 can reach the city center and multiple tourist attractions. Pazhou Convention and Exhibition Center is 7 kilometers away, Guangzhou East Station is 3 kilometers away, and Baiyun Airport is 38 kilometers away. The hotel has various guest rooms, as well as supporting facilities such as an original breakfast restaurant, gym, laundry room, and sky garden.
ไไปเรื่อยๆ กับ Anchan2024.12.29
The hotel have very good location,  just in front of the metro Shipaqiao station line 3  very convenient to go to Airport. There are 5 shopping mall and underground shopping mall, many restaurant. I highly recommend to you to choose this hotel. Staffs very helpful. The room has a comfy bed and huge TV.
As the most valuable medium and high-end brand in Accor hotel portfolio, Mercure Hotel, founded in 1973, has a long brand history and culture and operates more than 800 hotels in more than 60 countries around the world. In 2016, Accor Hotel Group signed a strategic alliance agreement with Huazhu Hotel Group, successfully promoting the substantial development of its hotel brand in the Chinese market, integrating French elegance into the senses, providing guests with pure French experience and international standard services, and providing rich member courtesy for Huazhu Club and Accor's happy world.Mercure Hotel in Guangzhou Tianhe Sports Center is the core business district of Tianhe CBD in Dawan District. Large shopping malls such as K11 and Tianhuan Square are close at hand, integrating fashion, modernity and uniqueness, and enjoying a high-quality life of "prosperity when you go out, and peace when you go in". With French style, simple and fashionable style and professional and high-quality services, the hotel will provide guests with extraordinary stay experience for leisure vacation and business office.
Cchavandposh2024.12.03
It was a good hotel experience I cannot complaint much about it a side from lack of english speaking staff. For accor chain Hotel. I think this is little bit unexpected to have most of check in counter stafds who speaks absolutely no english whatsoever.
Outstanding
5432 reviews
4.8/5
Price from
£47
per night
Check Availability
You Might Like
Hotels With BreakfastHotels With Twin RoomHotels With 1 Double BedHotels With Swimming PoolHotels With Free Cancellation
Beijing Road Pedestrian Street and Haizhu Square | 14.31km from Yuelianghu
Situated on Yanjiang Middle Road in Yuexiu District, our hotel offers stunning views of the Pearl River.
Our hotel is zero distance from the Tianzi Wharf, Pedestrian Section of Beijing Lu, Haizhu Square and Guangzhou, Hongkong, Macau express coach station are nearby, Beijing Lu Station of Metro Line 6 and Haizhu Square Station of Metro Line 2 just a few steps away. Also, it is easy to access to both sides of the Pearl River via ferries, Haizhu Bridge, Jiangwan Bridge and etc., drive to Zhujiang New Town and China Import and Export Fair (Pazhou) Complex only 15 minutes.
Our hotel has a number of guest rooms on the 6th to 19th floors, offering high quality service and exclusive privileges such as late check-out and buffet breakfast.
Our hotel has a Cantonese restaurant (Guangzhou Restaurant) on the 2nd-4th floors and an all-day western restaurant on the 5th floor, featuring a selection of cuisines around the world to revitalize your day from the taste buds.
JJ_T_P_P2024.12.10
We stayed at the Suite - huge room but with very complicated light switches. Auto curtains does not work on one section. Housekeeping did a great job in keeping the room clean and providing full amenities. However, the building is very old and the furniture is dated and carpets are stained. Staff at check-in counters are very friendly and helpful. The aunty at the laundry room did a great job in helping guests wash and dry your clothes for free so that guests does not have to wait and waste time in doing laundry. Breakfast needs to be improved - not much choice and the staff does not speak English so it's hard to order food (even a simple omelet). Location is perfect. Next to Tianzi Wharf for the Pearl River Cruise. Nearby is Beijing Lu Pedestrian Street and the MTR station. Must try the Guangzhou Restaurant at 3rd Floor - food is excellent!
Beijing Road Pedestrian Street and Haizhu Square | 14.32km from Yuelianghu
The hotel is located in the commercial pedestrian street of Beijing Road, Guangzhou, which is known as the "thousand-year-old city vein, Guangfu commercial street". The hotel has a superior location, surrounded by various business formats, and integrates "food, accommodation, transportation, travel, shopping and entertainment". Walking along Beijing Road, you can see famous attractions such as the Big Buddha Temple, the Nanyue King Museum, the Stone Chamber Sacred Heart Cathedral, the Yongqingfang Scenic Area and the Chen Clan Ancestral Hall; You can taste classic teahouses such as Tao Taoju, Diandude and Guangzhou Restaurant; You can visit well-known squares such as Guangbai and Tianhe City; You can visit the first pier of Guangzhou Tianzi Wharf. The hotel has convenient transportation, 300 meters away from Beijing Road Station of Metro Line 6.
The hotel is positioned in the mid-range, the design is unique, combined with the oriental aesthetic perspective and lifestyle, and the all-round delivery of natural and elegant brand style, the hotel will create a high-quality service experience for you with oriental hospitality.
GGuest User2024.12.27
The hotel's location is fantastic, as it’s strategically situated near a variety of eateries and shopping malls. This made it incredibly convenient for us to explore the city, enjoy great food, and shop without having to travel far.
The staff were another highlight of our stay. Both the day and night shift teams were super friendly, attentive, and always ready to assist with any requests. Their warm hospitality made us feel right at home.
To celebrate my child’s birthday, the hotel provided a free breakfast for two adults, which was such a thoughtful and kind gesture. It added a special touch to our trip and made the occasion even more memorable.
The room was spacious, clean, and well-maintained, offering a comfortable environment for our family to relax after a busy day. It was clear that cleanliness and guest comfort are top priorities for the hotel.
Additionally, the hotel offers a self-service laundry facility, which was very convenient for longer stays. Being able to handle our laundry needs on-site saved us a lot of time and hassle.
Overall, I highly recommend this hotel to anyone visiting Guangzhou. It combines an unbeatable location, excellent service, and great amenities to provide a truly enjoyable stay.
Beijing Road Pedestrian Street and Haizhu Square | 14.34km from Yuelianghu
Mercure Guangzhou Beijing Road Pedestrian Street Hotel is a mid-up hotel jointly managed by Accor Group and H World Group. The hotel is located in the core business area of Beijing Road Pedestrian Street, which is the beginning of the construction of Guangzhou city and the most prosperous commercial center in the history of Guangzhou,and is close to Great Buddha Temple, The Museum Of The Nanyue King Mausoleum, Shishi Sacred Heart Cathedral, Shamian Island, Yongqing Fang, Chen's Lineage Hall and other famous scenic spots, and Diet time-honored brand such as To To Kui, Dim Dou Duk and Guangzhou Restaurant.It is only 5 minutes' walk to the subway, and only 50 minutes' drive to Guangzhou South Railway Station and Guangzhou Baiyun International Airport. Mercure Guangzhou Beijing Road Pedestrian Street Hotel will be French style of exotic customs, simple fashion style, professional quality service, whether travel, leisure vacation, business guests to bring a special stay experience.
JJULIANA2025.01.04
I stayed at this hotel for 7 nights and had a great experience overall. The location is very convenient, the room was clean, and the space was more than adequate. The staff were attentive, and everything ran smoothly during my stay.
One highlight of my stay was that my room faced the Beijing Pedestrian Road, and on December 31st, I got to enjoy the New Year countdown from the comfort of my room. It was such an awesome experience—celebrating in a lively atmosphere without even leaving the hotel!
However, I do have one critique: the bed was extremely firm—too firm for comfort. As a side sleeper, I woke up with shoulder pain every morning, which made it difficult to get the restful sleep I was looking forward to. The mattress was so firm that it made getting out of bed each day a bit too easy!
That said, everything else was wonderful, and I would still recommend this hotel, especially for its cleanliness, excellent location.
Beijing Road Pedestrian Street and Haizhu Square | 14.53km from Yuelianghu
The One&One International Hotel Apartment provides a great place for travelers to relax after a busy day. The One&One International Hotel Apartment offers a pleasant stay in Guangzhou for those traveling for business or leisure. The hotel is only 3km from Guangzhou Railway Station and 32km from Foshan Shadi Airport, giving guests a number of convenient transportation options. Transportation around the city is also convenient, with Gongyuanqian Metro Station within walking distance. With multiple attractions nearby including Pearl River Night Cruise Tianzi Pier, Haizhu Square and Xihua Road Food Street, guests will find plenty to keep themselves occupied. After a long day of sightseeing, guests can retire to the comfort of the hotel. For those driving themselves, parking is provided on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. For guests traveling with families, this hotel is consistently one of the most popular choices.
CCapylala2024.12.14
Pros:
The room is spacious and equipped with basic items.
Location is fantastic, near to metro and the tourist shopping street.
Water pressure and heater is good.
Bed and pillows are comfortable to sleep.
Staff are friendly and helpful to what you need.
Cons:
The chiller is not working at all and our food was spoilt after a day.
Lack of wardrobe space and tables to put our stuff.
Need more power sockets with built in travel adapters will be even better.
Overall, happy with the stay and accommodation costs is very reasonable.👍
Beijing Road Pedestrian Street and Haizhu Square | 14.61km from Yuelianghu
The Yishang PLUS Hotel (Guangzhou Beijing Road Pedestrian Street) provides a great place for travelers to relax after a busy day. The Yishang PLUS Hotel (Guangzhou Beijing Road Pedestrian Street) offers a pleasant stay in Guangzhou for those traveling for business or leisure. The hotel is just 4km away from Guangzhou Railway Station. Being just minutes away from Beijing Lu Metro Station allows guests to explore the city with ease. This hotel is located near many of Guangzhou's attractions including Haizhu Square, Beijing Road Cultural Tourism Zone and The Big Buddha Temple. When guests have some time on their hands they can make use of the onsite facilities. For those driving themselves, parking is provided on site. Our guests consider this hotel to have excellent service. This hotel is particularly popular with those traveling with families.
Cchristine2024.11.01
Sally upgraded our room😍😍😍 and she also help us with the restaurant recomendations. Hotel location is very close to Beijing road.
Guangzhou Railway Station and Yuexiu Park Area | 14.98km from Yuelianghu
The Qiuguo Hotel (Guangzhou Beijing Road Pedestrian Street Memorial Hall Subway Station Branch) provides a great place for travelers to relax after a busy day. Visitors to Guangzhou will find that the Qiuguo Hotel (Guangzhou Beijing Road Pedestrian Street Memorial Hall Subway Station Branch) is a fantastic accommodation choice. The hotel is just 2km away from Guangzhou Railway Station. In addition, Yuexiu Park Metro Station is just a short walk away. Seeing Guangzhou's sights from this hotel is easy with Five Goats Statue, Guangzhou Sun Yat-Sen Memorial Hall and Guangzhou City People's Park all close by. In their spare time, guests can explore the hotel's surroundings. This Guangzhou hotel provides parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. For guests traveling on business, this hotel is consistently one of the most popular choices.
DDanielle2024.12.27
Very friendly and helpful staff, amenities were nice, and laundry on premises was super helpful. Emphasis on the helpfulness of the staff, taking time to help with the booking of train tickets intercity and allowing us to use their personal phone to make calls and inquires on our behalf for Activites as our Chinese was not fluent. Incredibly easy to catch taxis to key locations as empty cabs drive past every minute or so.
The S & P Holiday Inn (Guangzhou Baiyun Airport) was recently renovated in 2023, making it a fantastic choice for those staying in Guangzhou. Boasting a convenient location, the hotel is just 5km from Baiyunjichangbei Railway Station and 5km from Guangzhou Baiyun International Airport. Transportation around the city is also convenient, with Gaozeng Metro Station within walking distance. With multiple attractions nearby including Guangzhou Wing · Airport Cultural Tourism Town, Renhexianggang Street and Renhe, Baiyun District, Guangzhou, guests will find plenty to keep themselves occupied. After a long day of sightseeing, guests can retire to the comfort of the hotel. This Guangzhou hotel features parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. Perfect for those working on the move, this hotel caters to a large number of business guests.
JJames2024.12.25
Kind staff, reasonable price, timely service, close to the airport, free transport between hotel and airport. And you can find heaps of good restaurants around within walking distance.
The only downside is that it locates next to a busy street, better to wear ear plugs while sleeping.
Outstanding
3645 reviews
4.8/5
Price from
£16
per night
Check Availability
See all Hotels near Yuelianghu
Top 20 Premium Hotels in Guangzhou
See all
Discover our curated selection of premium hotels in Guangzhou for your next stay
No.
1
4.8/5
5491 review
Mercure Guangzhou Beijing Road Pedestrian Street Hotel
Hotel near Beijing Road Pedestrian Street and Haizhu Square, Guangzhou
"Easy to get around""Convenient for shopping"
Select dates to view prices
No.
2
4.7/5
2878 review
Yizhi Hotel (Guangzhou Taikoo Hui Shipaiqiao Subway Station Branch)
Hotel near Tianhe District, Guangzhou
"Easy to get around""Friendly front desk staff"
Select dates to view prices
No.
3
4.7/5
6073 review
Guangzhou Tianhe Taikoohui - Coffee Rupin Hotel
Hotel near Tianhe District, Guangzhou
"Easy to get around""Friendly front desk staff"
Select dates to view prices
No.
4
4.8/5
2389 review
Hidden house Hotel (Guangzhou Jiangnanxi Changgang Subway Station )
Hotel near South of Pearl River, Guangzhou
"Easy to get around""Delicious breakfast"
Select dates to view prices
No.
5
4.7/5
4818 review
Atour S Hotel, Beijing Road Tianzi Wharf, Guangzhou
Hotel near Beijing Road Pedestrian Street and Haizhu Square, Guangzhou
"Fantastic river view""Easy to get around"
Select dates to view prices
No.
6
4.7/5
4153 review
Hongyang Liyue Hotel (Canton Tower Kecun Railway Station and Pazhou International Exhibition Center)
Hotel near Pazhou International Exhibition Center Area, Guangzhou
"Friendly front desk staff""Easy to get around"
Select dates to view prices
No.
7
4.7/5
4144 review
All Seasons Hotel (Guangzhou Tianhe Sports Center Branch)
Hotel near Tianhe District, Guangzhou
"Easy to get around""Delicious breakfast"
Select dates to view prices
No.
8
4.7/5
3556 review
Novotel Guangzhou Baiyun Airport (Terminal)
Hotel near Near The New Baiyun International Airport, Guangzhou
"Convenient location""Close to airport"
Select dates to view prices
No.
9
4.8/5
5432 review
Guangzhou Tianhe Sports Center Mercure Hotel
Hotel near Tianhe District, Guangzhou
"Friendly front desk staff""Easy to get around"
Select dates to view prices
No.
10
4.8/5
3231 review
Atour Hotel Taikoo Hui, Zhujiang New Town, Guangzhou
Hotel near Tianhe District, Guangzhou
"Delicious breakfast""Easy to get around"
Select dates to view prices
Top Pick Hotels near Yuelianghu
See all
Check out our most booked hotels near Yuelianghu from the past 30 days!
No.1
4.8/5
1535 review
Buddy Hotel
Luogang and Huangpu District, Guangzhou | 0.87KM from Yuelianghu
"Friendly front desk staff""Delicious breakfast"
Select dates to view prices
No.2
4.8/5
625 review
Hampton by Hilton Guangzhou Tianhe Smart City
Luogang and Huangpu District, Guangzhou | 1.94KM from Yuelianghu
"Friendly front desk staff""Delicious breakfast"
Select dates to view prices
No.3
4.6/5
692 review
Hotel Nikko Guangzhou
Luogang and Huangpu District, Guangzhou | 1.3KM from Yuelianghu
"Delicious breakfast""Large rooms"
Select dates to view prices
No.4
4.7/5
1518 review
DRIMIN HOUSE HOTEL GUANGZHOU
Luogang and Huangpu District, Guangzhou | 1.52KM from Yuelianghu
"Classy environment""Friendly front desk staff"
Select dates to view prices
No.5
4.4/5
781 review
Shiman Art Hotel (Guangzhou Chebei Subway Station)
Dongpu Economic Development Zone, Guangzhou | 3.43KM from Yuelianghu
"Great value for money""Easy to get around"
Select dates to view prices
No.6
4.8/5
601 review
ECHIC Mansion (Guangzhou Keyun Road)
Dongpu Economic Development Zone, Guangzhou | 3.68KM from Yuelianghu
"Friendly front desk staff""Great amenities"
Select dates to view prices
No.7
4.7/5
1252 review
Yian Xingyue Hotel (Guangzhou Tianhe Smart City Store)
Luogang and Huangpu District, Guangzhou | 1.12KM from Yuelianghu
Luogang and Huangpu District, Guangzhou | 1.07KM from Yuelianghu
"Great amenities""Easy to get around"
Select dates to view prices
No.9
4.8/5
377 review
All Seasons Hotel (Guangzhou Tianhe Zhongshan Avenue West Road)
Dongpu Economic Development Zone, Guangzhou | 3.84KM from Yuelianghu
"Great amenities""Classy environment"
Select dates to view prices
No.10
4.1/5
257 review
7 Premium (Guangzhou Tianhe Tangdong Subway Station Store)
Dongpu Economic Development Zone, Guangzhou | 3.61KM from Yuelianghu
"Clean and tidy""Easy to get around"
Select dates to view prices
Latest Reviews for Guangzhou hotels
See all
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.8/5
Outstanding
GGuest UserRoom is spacious and clean. Facilities are excellent. Staff are friendly and extremely helpful. Hotel bus can transport to and from subway station also shuttle bus provided to the airport.
Miss Lin Sammi has been really helpful and provide all the assistance to our group of 11 throughout our stay. Much appreciated and highly recommended!
Near The New Baiyun International Airport, Guangzhou
Price per night from:£41
4.8/5
Outstanding
LLowcle1013The staff are all very friendly and helpful. The hotel is conveniently located for commuting, with the metro and many eateries nearby. There is also a large mall, 富丽海, nearby, which is very convenient for food. The hotel offers many complimentary facilities for guests, including free laundry. The cleaner on our floor, the 5th floor, 邝勤阿姨, is very nice and helped us to clean the room daily and replenish the necessities. I will definitely recommend this hotel and stay here again if I return to Guangzhou in the future.
ユユThe front desk service is very good, the response is timely, polite and thoughtful, and the check-in instructions are very clear. The hotel room is very large, beyond my expectations. The room is clean, tidy, comfortable and beautiful. The bathroom is separated into dry and wet areas. I really like the aromatherapy in the bathroom. It is warm and elegant. The bathtub is great. The hotel's class and quality are great and it can provide guests with excellent services.
GGuest UserThe super Rosewood China hotel is impressive.help you take the luggage to check in the lobby and check out.
1. Lobby in the 95th floors will make you special experience and without wait as there has so many counters to help u check in.
2.we have informed them to give us the room with good view towards Guangzhou tower after we booked,so we got.
3.For the breakfast,wow,Actually there doesn’t have so many kinds,but every kind is exquisite,especially the fruit.
4.the best services.there has so many staffs in the lobby and elevator and the breakfast restaurant,even this never had in Atlantis Sanya China.
5.Best location in Guangzhou,opposite to Guangzhou tower and near Guangzhou Fair,you can run in the morning along Zhujiang River.
Anyway I will be back again if I come to GZ.
Zhujiang New Town and Wuyang New Town Commercial Area, Guangzhou
Price per night from:£243
4.7/5
Outstanding
GGuest UserThe entire hotel looked stunningly beautiful, despite it outside looking a bit worn down. The staff was extremely friendly and helpful! The rooms were comfortable and pretty. The toilets could use an upgrade though and the caulk of the faucet and showers should be replaced due to mold growth.
But the only downside was breakfast! That was extremely disappointing because we had high expectations due to all the positive reviews. All the foods were not freshly made and bland. I tried some friend noodles but they were dried up to the point that they became chewy and crispy. They ran out of bacon and we asked if it would be refilled. After we finished breakfast, it still wasn't refilled.
All in all, breakfast was NOT worth the money. But the hotel and staff was great enough that I'd go back.
Near The New Baiyun International Airport, Guangzhou
Price per night from:£27
4.6/5
Outstanding
MMohamedHanyMy recent stay was very enjoyable. The hotel is beautifully furnished, offering a blend of modern and classy luxury. The facilities are top-notch, adding to the overall comfort and convenience. While I didn't get a chance to try the food this time, my overall experience was so positive that I definitely plan to come back
RRASHEED CHINAHOTEL REWARDS
This is the place to stay if you want a real feel for the warmth & charm of Rome & its people instead of a cold impersonal hotel. The owners & staff make you feel like part of their family and give wonderful support in every need of your visit ex. tours.& transportation. They speak very good English and their breakfast & coffee are excellent and will accommodate any request if possible.
Excellent location, superb services, helpful staff, waht else do you need? Will definitely come again to this place.
Very satisfied with the cleanliness of the hotel, the size of the room, the helpfulness of the staff at the front desk (all of them during our stay), they even go out of their way to guide you through the places to visit in Rome. The breakfast was to our expectation. The area is central even if one wishes to walk around. The only thing is that the room is hot, does not have enough light and no air comes in even if you open the window as it is sourrounded by buildings.
Near The New Baiyun International Airport, Guangzhou
Price per night from:£21
4.4/5
Excellent
TtorinessHotel is a little dated but my room was very clean and in excellent condition, as well as very spacious with a lovely view over the river. A great price for the location. Easy walk to great bars and restaurants. I would stay here again.
Zhujiang New Town and Wuyang New Town Commercial Area, Guangzhou
Price per night from:£34
4.3/5
Excellent
SSeh KiatVery good location next to the Beijing Lu Pedestrian Walk. In the older part of the city. The surrounding is very nostalgic yet very well kept by the city.
My room is a river view high floor and it was exactly what I got. Full height window and a Tatami bed. It also came with a washer and a separate dryer. Unfortunately the dryer had to be placed in the bathroom which made it a bit cramp.
The room itself is well maintained and what I suspect to be toiletries left behind by previous occupants are displayed for subsequent travellers.
I had great sleep, unfortunately I could not enjoy the great view because it was fogged out during my stay..
Overall, think Airbnb apartment.
The building is quite aged, so the lifts are a bit slow in coming. Add to that, the entire building seems to be occupied by numerous similar operators.
BTW Check In and service desk is in apartment 1813, at least for now.
Beijing Road Pedestrian Street and Haizhu Square, Guangzhou
Price per night from:£46
Frequently asked questions
How do I book a hotel on Trip.com?
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.