Carlton Air Trail Hotel (Guiyang Guanshanhu High speed Railway North Station Branch) Reviews

First: this place is not a Carlton Hotel chain hotel. It is a rip off name. Secondly: it is located on the 8th floor of a commercial tower. As a 3 star rated hotel in china, it's on the high end of the scale inside. as a solo traveller, i am mainly looking at convenience and hygiene. I booked this place for it's proximity to the train station for my early morning flight. Arriving at the station, it took me 40 minutes to find my way to walk over to the hotel, and would have appreciated more information. How to get there: Exit the station at the west plaza, on your right somewhere, you will find a path which leads to an underpass to cross the highway. Walk straight into the basement of the commercial building, turn left and then go up the escalators. Then the hotel's lifts are on the left as you enter the building. The current state of the elevator lobby and the lift is dire. See photos. Cigarette butts, and renovation mess. In the reception, there was a lady in front of me that was haggling the prices of her room. Just so that you get an idea of the place. Once I got into the room, it was fine. Quite a nice area. But there was no Aircon control, it was all centralised, but at least it was cool in Guiyang that night. There was a wet mark on the sofa, see photo. I inspected the room for hygiene, and it was ok, clean towels, clean toilet, clean sheets, pillows didn't smell. The toilet flushes well, and shower room was clean. In fact, apart from the sofa mark and the rug condition, everything was good. I marked down the hygiene mainly from a suspicious wet mark and the state of the lobby/lift. I used the self checkout in the morning to catch my train, since the reception was sleeping under the counter. It takes 10-15 min today walk to the station with luggage, with no rain shelter. Be aware. It is probably better to just book a hotel in a slightly better area and take a cab.

The front desk clerk Xiao Wang is enthusiastic and diligent and is happy to help guests solve problems. The room is comfortable, quiet and tidy. The smart service Xiaodu is responsive. The free pick-up service to Guiyang North Station allows us to easily take the high-speed rail to tourist attractions. It is a very pleasant stay experience. Thank you to the front desk and staff for their hard work.

It's pretty good. The facial recognition door is quite smart, and the facilities in the room are quite comprehensive, the environment is also very good, and the sound insulation is also very good. There is also a drop-off service, the driver is very nice and helps with the luggage.

I was on a business trip to Guiyang and booked the Carlton Hotel, which is very close to the North High-speed Railway Station. I give it a full score. The service is very good. The rooms are all smart, clean and tidy, the mattress is comfortable, the projector is super high-definition, and it is convenient to wash clothes. It also comes with laundry detergent. The boss is very thoughtful and considerate of the guests. There are all kinds of food downstairs, and it is convenient to travel. I recommend it to friends from all walks of life who are on business trips!

The room is very comfortable and clean, but there is no place to hang clothes in the shower room. Clothes have to be placed outside the door next to the wash basin, but the wash basin can be seen from the room. The breakfast here is good. It is also very close to the high-speed rail station. If you choose to take a through train to the scenic spot, it is also very convenient. However, the elevator to enter the hotel is very poor and dirty. There are ** flyers all over the floor. It is not suitable for a family.

The check-in experience was great. The room was clean and tidy with a warm layout. The front desk service was thoughtful and meticulous. The location is very close to Guiyang North Station, and there is free pick-up and drop-off. It is cost-effective

The front desk clerk Xiao Yao here has a good service attitude. She will help us solve the difficulties we encounter as soon as possible. It is really comfortable to live in the hotel! And Xiaodu in the room is very fun! The room is cleaned very clean every day, the bed is soft and comfortable, and the hotel is near the high-speed rail station, so it is very convenient to take a taxi to go anywhere!

The renovation took a short time, the facilities are complete and clean, the whole house is smart, and the face recognition unlocking is very convenient. It is very suitable for young people to go out. It is very convenient to cross the road to the North Station

Advantages: Close to North Station, supermarket downstairs has food The rooms are equipped with smart facilities and air conditioning The front desk guy has a very good service attitude Disadvantages: After staying for three nights, it’s okay if the sheets and quilts are not changed, but it’s too much if the towels are not changed! It’s close to the road and it’s still a bit noisy The room with a bathtub has no TV, and the room with a TV has no bathtub Except for the guy at the front desk who has a very good service attitude, the others are very average and a bit bad In summary, if you are not in a hurry, you might as well stay in a five-star hotel for the same price

The experience of this stay was really great! From check-in to check-out, I was very satisfied with the hotel's service. The room was spacious and bright, with complete facilities, and bar snacks were provided. The children were very surprised, especially the voice intelligent system in the room was super convenient. Just speak, the lights, TV, and curtains all obey the command. The children exclaimed that it was so advanced and called the voice intelligent system all over. The location of the hotel is also very good, with convenient transportation. Guiyang North Station is just opposite. Next time I come, I will definitely choose to stay at Carlton Hotel again. I especially praise the hotel's "pick-up and drop-off service". I really give it a super "thumbs-up". The arrival time last night was really very late, but they still arranged a car to pick us up. The driver helped me with my luggage and held my children. The fatigue along the way was really melted away by the enthusiastic service. The morning drop-off service was also very punctual and considerate. When I got off the car, the driver found that the back of my down jacket was accidentally stained with something, and she kept helping me to pat it off. The brother and sister at the front desk were also very enthusiastic. I urgently needed to borrow a sewing kit last night, and they found it for me immediately. The service of Carlton Hotel is really very professional and thoughtful👍

Very good experience, just in time for the boss to personally serve during the Spring Festival, round-trip transportation and travel advice. There are also supper in the evening, nice details. It makes me have a good overall impression of Guizhou~ By the way, as a person who is more sensitive to sound, I am more concerned about the sound of traffic, and if you are also concerned, remember to bring earplugs. I didn't take many photos, but I went to Qingyun Market to find inspiration.

I chose this hotel by chance after reading the reviews. I was not disappointed. The location is good and close to Guiyang North Station. It takes only a few minutes to get to a large shopping mall. The hotel environment is very good. The room is clean and tidy, warm and spacious. The housekeeping staff is also very friendly. The room price is also very affordable and cost-effective! Recommended to stay. The service attitude of the front desk staff is very good. Mainly, there is heating, so it is not cold in winter.

There are so many hotels near Guiyang North Railway Station that I was dazzled by the choices. Fortunately, the hotel I chose this time was reliable, otherwise it would have been a waste of my time [yeah]. What impressed me about this hotel is that it provides free pick-up and drop-off at the North Railway Station. The North Railway Station is really too complicated. When you look up, you will see the hotel. You think it is in front of you, but there are underground passages, roads, etc. in the middle. It is very inconvenient to drag your suitcase. 【Facilities】The room is quite large, with plenty of hot water and a comfortable bath 【Service】The ladies at the front desk are warm and polite, and they took the initiative to introduce us to the surrounding facilities and places to eat 【Free pick-up and drop-off at the North Railway Station】 is very convenient👍 I will come again next time💯

The hotel environment is convenient for food and accommodation, the service attitude is very good, the room is clean and tidy, the facilities are complete, the breakfast is OK, the transportation is convenient, and the overall is good. There is a pick-up service. Good reviews!