Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 29, 2026
Lidia Essen
As a repeat guest of Catalonia Hotels & Resorts (I’ve stayed at Catalonia Square 4* Sup several times and consider myself a loyal member of the chain), I had high expectations when booking Catalonia Passeig de Gràcia 4*. Unfortunately, this stay was a complete letdown.
I’ll start with the positives: the location is excellent, and the room itself was clean and comfortable. Beyond that, however, there was a striking absence of genuine hospitality.
The luggage delivery service felt staged and carried an obvious expectation of tips, more reminiscent of a comedic trope than professional hotel service.
As a returning guest, I received zero acknowledgment or mention of any loyalty recognition. To make matters worse, the reception staff at checkout didn’t even bother to say “thank you” or “goodbye.” The overall demeanor felt indifferent, as though accommodating guests was a burden rather than their responsibility.
What’s particularly concerning is the complete lack of transparency regarding costs. Trip.com does not receive the full pricing breakdown from the hotel, which results in misleading booking conditions.
There was absolutely no mention of a required deposit during the reservation process. Yet, I was charged a €200 hold for a two-night stay, allegedly to cover minibar charges or potential room damage. At checkout, no one inspected the room. If there’s no verification process, what is the real purpose of withholding funds? It felt less like a standard safeguard and more like an unnecessary financial hurdle.
Even more troubling was the city tax discrepancy. My booking voucher clearly stated a €12.45 tourist tax, but I was charged €19.50 upon departure. When I questioned the difference, I received no explanation and was not provided with an official receipt. For a 4-star property, this level of billing opacity is unacceptable.
The hotel’s policies and general atmosphere feel rigidly outdated, evoking 19th-century formality without any of the accompanying warmth or modern guest care. Finally, the breakfast was notably underwhelming: limited selection, repetitive, and well below the standard expected at this price point.
While my previous experiences at Catalonia Square have always been positive and professional, Catalonia Passeig de Gràcia failed to meet even basic standards of courtesy, transparency, and service. I strongly advise future guests to verify all fees directly with the hotel before arrival and to keep detailed records of any charges. Until management addresses these operational gaps, I cannot recommend this property to fellow travelers or to loyal guests of the Catalonia chain.
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Price per night from:€147
Posted on Jul 30, 2026|Standard Double or Twin Room
elena_oI really liked the hotel's location. On my very first evening after checking in, I walked to many interesting sights and shops. Bus stops were also conveniently nearby, making it easy to get back in the evening and leave in the morning. There's a large Mercadona supermarket close by, as well as a small 24-hour convenience store for groceries, perfect if you return late and the supermarket is closed. The room itself was very spacious and beautiful; I felt like I was on ”Oryol i Reshka” with a gold card! :) I was pleased to find a large wardrobe for clothes storage. I had no complaints about the cleanliness of the room; after each cleaning, they always left drinking water in glass bottles. Only pleasant impressions remain :)
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Price per night from:€114
Posted on Jul 20, 2026|Single Room
Guest UserThe parking fee was quite expensive, and the hotel elevator doesn't go directly to the parking lot. There was a power outage on the day I arrived, so the front desk helped me carry my luggage to the room. There are plenty of dining options nearby, and it's a very quiet area.
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Price per night from:€97
Posted on Apr 21, 2026|Queen Studio
Anonymous UserWe had a fantastic stay at Tembo Barcelona. It was perfect in every way. The metro and tram station are just a stone throw away and you can easily reach the city centre in about 30minutes. The breakfast buffet is excellent, there is plenty to choose from and there is a great selection of savory and sweet food. Highly recommended!
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Price per night from:€113
Posted on May 22, 2026|Moxy Double
Guest UserFacilities: Typical Moxy standard.
Cleanliness: Typical Moxy standard.
Environment: Good location, close to the subway, and there's a Carrefour downstairs.
Service: Almost nonexistent. I received an email before check-in saying that elite members get free breakfast, but then I was told it wasn't available upon arrival.
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Price per night from:€109
Posted on May 26, 2026|Delight King Room
Huigunianghanna
First time in Barcelona and I opted for this five-star hotel by the sea instead of a city-center one. The main draw was that it's newly opened, so all the facilities are brand new. The lobby is incredibly grand, luxurious, and well-designed. The hotel offers bike rentals, which is super convenient for getting to the beach. For other attractions, a taxi ride takes about 20 minutes, which is still quite convenient. Taxis are readily available right outside the hotel, and you can pay by credit card.
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Price per night from:€169
Posted on Oct 7, 2025|Deluxe Twin Room
FelixDThis was my second stay in the hotel. The reception staff was friendly and helpful, David treated us fantastically and gave us two great rooms in a high floor facing the sea and Montjuic mount, where luckily that same night there were fireworks. The rooms were big and very original, the same unique feeling as the whole building that you cannot find in too many hotels.
The roof top bar and swimming pool are excellent to chill and admire the beauty of the city. The gym is a bit compact but enough for a workout, and it has a small indoor pool to relax.
But the breakfast was for me the highlight. The service was impeccable, preparing coffee for you on demand, and the variety of fruits, cold cuts and different dishes was so good that our breakfast lasted close to one hour.
I will go again for sure!
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Price per night from:€126
Guest User
This hotel is located outside of the city center of Barcelona. It is just across from Fira Barcelona Gran Via, which has a L9 South metro stop. Hence, it is not difficult to go to the city from the hotel. The room is spacious with nice decor but the hotel seems a little old as there are some cracks here and there. The gym is usable but not really complete. There is a huge selection of food for the breakfast but they are not the best, either.
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Price per night from:€100
Posted on Jun 6, 2026
Anonymous User
clean & peaceful lodging A few bus stops nearby. A metro station is about 15-20 minutes walking down/uphill. The hotel provides a ree shuttle minivan with advance notifications to a nearby metro station/shopping mall. It is less convenient with no local phone when booking a return pick up time because I couldn't foretell when I was able to return.
The staff was considerate to allow us to check in slightly earlier. Without additional cost
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Price per night from:€80
Posted on Aug 24, 2026|Deluxe Room
Anonymous UserI might be slightly harsh about this hotel and setting standards too high, but upon checking in to my room, I found the room to be somewhat old (normal given to age), but the water kettle was extremely dirty (hotel was kind to give me a replacement). Service was good, as expected from a 5 star hotel. Location was decent, a bit far from the tourist action which was nice. Saturday nights = party on the roof top bar which meant lots of noise and music even on the 9th floor. I was hoping for better but maybe this is what 5 star meant in Barcelona? I am not sure, I had a pleasant stay for my 4 nights but there were some ups and downs. Good restaurant, nice lobby. Also the bathroom window is completely see-through so if you like your privacy you might want to request it being blocked before you stay. Nice view from the roof.
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Price per night from:€184