Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 31, 2026
Guest User
My partner and I had a really great stay at the hotel. The staff were friendly and helpful, and our room was clean and comfortable. When we had an issue with the air conditioning, they quickly assisted us and offered a room transfer right away, which we really appreciated. Everything felt well-managed, and we were able to relax and enjoy our time together.
One small suggestion we have is about the food. It was good, but we think it would be even better if the hotel could offer a buffet during certain times. Having more options to choose from would make dining more convenient and enjoyable for guests.
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Price per night from:£37
Posted on May 21, 2026|Deluxe Two Queen Beds Room
Guest UserHahahaha, so many laughs! This place is great! The environment is fantastic. My kids loved staying here, and my parents were happy too. It's truly wonderful!
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Price per night from:£58
Posted on Aug 12, 2026|Standard Room
Guest User
The hotel's location is excellent, and the price is very reasonable, offering great value for money overall! The staff are friendly and their service is on point. The most convenient part is that the hotel is directly connected to a mall, making dining and shopping incredibly easy without needing to take a taxi. The overall stay was very pleasant, and I highly recommend it to anyone traveling here for leisure or business!
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Price per night from:£68
Posted on Jun 23, 2026
Guest UserFirstly, thank you so much to the lovely staff Bianca, who really contributed to my pleasant stay here. She warmly welcomed me at the checkin counter, after recognising me from my previous trip (we were unfortunately downgraded to a lower tier room in Holiday Inn due to aircon issues in Crowne a few months ago). She upgraded my room this time on goodwill to ”compensate” me for my previous experience, and I am more than pleasantly impressed at the cleanliness, spaciousness and comfort of the room given to me. All the staff who I interacted with were extremely friendly, efficient, and assisted us with upmost professionalism. The lounge food was delicious and service was top-notch. One of the best hotel stays I've had in Manila in all my trips!
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Price per night from:£63
Posted on Mar 11, 2026
Guest User
The room is clean, the location of the unit to amenities is near, mall walking distance, outside the gate to many food cart at night, bistro, 24 hours mcdonalds, thanks very good experience booking in your unit. The most i like is the owners care to the guest, very responsive, very easy to request something you wanted to do, just message them, thank you so much.
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Price per night from:£26
Posted on Jul 9, 2026|Prime Manila Rental For Sharing In Eastwood City
MisisCWe absolutely loved the vibe and ambiance of the hotel, which makes it even more disappointing to say that our entire experience was ruined by the poor service.
We arrived early to ask if early check-in was available. We completely understood when we were told that check-in starts at 3:00 PM, so we left for lunch and came back exactly at 3:00 PM. Since we had already completed the check-in process earlier, we expected to receive our room key without any issues.
Instead, we were told that our room was still not ready. What made the situation even more frustrating was seeing other guests who were just checking in receive their room keys while we continued waiting. After waiting for about 30 minutes, we were finally given our key card—only to discover that it didn't work. We couldn't even enter our room and had to return to the reception, where we waited for almost another 30 minutes while the staff tried to figure out what was wrong.
The most disappointing part was that I had to follow up multiple times before anyone offered us another room. There was very little communication, no sense of urgency, and no apology that made us feel our time was valued.
We booked this hotel specifically because we were attending a concert and wanted a comfortable place to rest and freshen up beforehand. Instead, because of the delays, we had no opportunity to shower, change comfortably, or even rest. We ended up going straight to the concert feeling exhausted and frustrated, which completely defeated the purpose of booking the hotel in the first place.
Our room was at Richmond Eastwood. While I understand it may be managed separately, the staff from Richmond were the ones assisting us. Unfortunately, it genuinely felt like guests who booked directly with Richmond were given better treatment and priority than those who booked through this property. Whether or not that was actually the case, that was certainly how the experience made us feel.
When we checked out, the staff gave us a complimentary cake, which we appreciate as a kind gesture. However, by that point, the damage had already been done. The delays, inconvenience, and frustration had already ruined our mood and our overall experience. While the cake was a nice attempt to make up for what happened, it couldn't undo the time we lost or the experience we were hoping to have.
It's unfortunate because the hotel itself has so much potential. The ambiance is wonderful, but great facilities mean very little when the service falls far below expectations. We left feeling disappointed and would think twice before staying here again.
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Price per night from:£59
Posted on Jul 20, 2026|Studio Room With Two Beds
Anonymous UserAlways my go to for quick rest. Quiet space and uncomplicated amenities. While relatively there are other new spaces in Quezon City, their most basic room here ais relatively big at 36sqm, ok for a family of 4 actually.
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Price per night from:£22
Posted on May 17, 2026|Superior King Room
PJMeenThis hotel is located in a shopping center in Quezon City. My stay was mostly comfortable, but the electricity went out frequently, which seems to be a common issue in the Philippines. The breakfast restaurant was very small, and the selection was quite limited, making for a disappointing breakfast. There's also no pool. Perhaps because it's inside a shopping center, the hotel's amenities were quite lacking.
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Price per night from:£32
Posted on Feb 9, 2026|Deluxe Room
Guest User
I arrived in the evening and spent and hour trying to find the place . There is NO illuminated sign post indicating that the hotel is beyond the entry road. Sincerely, it’s pathetic. Bad management.
I finally found the entrance, and met a whole filming crew for a TV show that occupied every square meter of the road. I accept …a coincidence. The building is large and attractive. But I was annoyed with trying to find the place. Got to my room, no water. However a kind gentleman brought me two bottles. This is an upper class hotel in theory…. Got down to breakfast late due to me being so tired. Kind and considerate staff which meant such a lot. Now I know how to get there, would I stay again ? Yes. But they must do something about the sign posting
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Price per night from:£27
Posted on Dec 27, 2025
Guest User
Breakfast, rubbish, one of the worst selections I've ever had, soup, rice, scrambled egg, fish and sausage. That's it.
Coffee and choice of one juice.
And to finish my trip off they accused me of smoking in my room, with a picture of a packet of cigarettes on the table. Think I was supposed to hide them.
Yet nearly every member of staff had seen me go out and come back 15 minutes later.
I did have a pair of running shoes and some tennis shorts in my room as well but I did neither of them in my room either.
Very disappointed
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Price per night from:£22