Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 19, 2026|Deluxe 2 Bedroom Ocean View Suite
JinjinjinLocation: The hotel's location is excellent, making it convenient to get to the beach or other attractions. The valet service was also very good.
Ambiance: The environment is great; you can see both the sunrise and sunset. Enjoying the breeze on the balcony while watching the sunset in the evening was incredibly relaxing.
Facilities: Some facilities were under maintenance when we visited, but we didn't use the hotel's facilities much anyway, so it was fine. The only minor drawback is that the public areas are a bit small, which doesn't quite give it the feel of a resort.
Hygiene: Very clean. The hotel's newly renovated style is also very minimalist. Housekeeping cleaned all used dishes and cooking utensils daily, which was a big plus.
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Price per night from:SEK 4,045
Posted on Nov 7, 2025|King Room With City View And Accessible Tub
Sevost13We stayed at this hotel from October 29 to November 4. Overall, the staff was polite and the room was cleaned daily with fresh towels provided — which we appreciated. However, several issues significantly affected our experience.
First, the accessible bathroom we specifically booked did not match the photos. There was no handheld shower head, which was important for us. Second, the mirror in the hallway was noticeably dirty upon arrival, with visible streaks from a wet cloth — quite unpleasant for a hotel of this level.
I also reported that the faucet in the sink splashed water everywhere, soaking the countertop and the floor. I was told the issue would be checked, but nothing was fixed throughout our stay. The two-faucet system used to regulate water in the bathroom was also very inconvenient, and we consistently had problems with unstable hot water pressure.
A separate major issue was the parking. I prepaid and reserved parking for 5 days, but on the second evening all the spots were already taken, and I was simply instructed to park in a different building nearby. This was extremely inconvenient — having to carry things from the 3rd floor of another parking structure and waste additional time. It turned out that even if you pay in advance, your parking spot is not guaranteed — anyone from outside can take it. So you pay, but end up without the service you were promised.
Overall, the staff tried to provide good service, but the organizational issues, maintenance problems, and poorly managed parking system seriously reduced our comfort. Unfortunately, after this experience, I cannot recommend this hotel.
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Price per night from:SEK 1,312
Posted on Jan 4, 2025|City View King
Kongjiekkk
The hotel is in a good location. You can walk to any place in WAIKIKI. It is very close to the lake, so you can walk or run. The hotel has a small swimming pool, a small gym, and a lobby to receive guests. There is also a place to work. It is relatively quiet. The front desk clerk is enthusiastic and upgraded our room for free. The room was originally on the 3rd floor, but it was upgraded to the 8th floor with a view of the lake. There is a microwave and a small refrigerator in the room, as well as plates and cutlery.
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Price per night from:SEK 1,127
Posted on Sep 27, 2025
Guest User
This hotel was perfect for my trip.
[Room]
- Spacious
- The sink was large. I was able to spread out all my amenities. The large mirror and magnifying mirror made applying makeup easy.
- Excellent shower pressure.
- The toilet flushed smoothly.
- The bathroom had a large luggage storage area with over 10 hangers. I brought folding hangers but didn't use them. I was able to easily fit three inflatable swim rings and a suitcase.
- There were plenty of chests of drawers, so I was able to store all my clothes.
- There was a large mirror behind the sofa, making it easy to get ready.
- There were also multiple outlets on the side beds, so charging my phone was easy.
- Two adults and a small child could sleep comfortably on the king bed. There was also a sofa bed, but we didn't use it.
- The housekeeper always cleaned the room well, and there was no sand from the beach.
- Plenty of towels and tissues.
- The coffee machine, paper cups, and drinking glasses were always kept replenished.
[Pool/Beach]
- You can go directly to the beach from the pool. There were plenty of beach chairs reserved for the hotel, so it was easy to find a spot. You could leave your towel and luggage there, play in the pool, then play on the beach and then return to the pool empty-handed.
Duke's staff are always wandering around the poolside checking for orders, so you can order from the menu on the spot. You can even drink alcohol while swimming in the pool.
Floor rings are allowed in the pool.
Beach bags are provided in the rooms, so you can use them. They're large and sturdy, and I often saw people carrying them around town. I didn't need to bring my own. Water bottles are also provided.
There's a water dispenser by the pool.
[Overall Hotel]
The staff were friendly and helpful.
The staff helped me with my luggage as soon as I arrived. I arrived at 12:30, but they allowed me to check in early without asking. My luggage was delivered to my room promptly, and after I told them where the safe was, they left the room saying, ”Enjoy!”, so I almost missed a tip.
While there aren't many Japanese people and none of the staff speaks Japanese perfectly, I was able to get by with just a few words.
Security is tight, as you can't get on the elevators without a hotel card.
Conveniently, there's a Hula Grill and Duke's just down the street from the lobby. For a late breakfast around 9:00, Hula Grill was open, and I was able to get a great beachfront seat without a reservation.
I got a cheap city view room on the first floor, but I was more than satisfied with the ocean view from the lanai.
The location is great, with the International Market Place right across the street. There are also plenty of shops downstairs. I forgot to buy souvenirs the day before my final day, so I popped into Honolulu Cookies, which is open until 10:00 PM, in my pajamas.
It's right in the middle of Waikiki Beach, so both the Royal Hawaiian Center and Waikiki Beach Walk are within walking distance.
I was very satisfied, but as other reviews have said, it can be noisy at night. Street music can be heard until late every night. However, I enjoyed it because I thought, ”Everyone's so cheerful. It feels like I'm overseas.” There were days when I could hear something that sounded like opera, and it felt like I got a good deal.
It's strange that there are so few Japanese people there, considering the location and service are so good. There are almost no Japanese people there, so it feels like I'm abroad.
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Price per night from:SEK 3,777
Posted on Feb 28, 2026
Guest User
We stayed in an ocean view room. It was very close to the sea, and the view from the lanai was absolutely stunning. I think it was one of the ocean view rooms with the best views, being so close to the ocean. I'm very grateful that we were allocated this particular room. The housekeeping staff were also very friendly and pleasant, which made our stay enjoyable. The location was also excellent, close to the Duke Kahanamoku statue in the heart of Waikiki. The only downsides were that there was no explanation about the resort points we were supposed to receive as part of our stay. Also, we booked three rooms for six people, but due to their system, we could only process payment for one room at a time. This meant I couldn't use the same credit card for the second room and had to scramble. I'd recommend bringing enough credit cards for each room you book. These two minor issues were a bit disappointing, so I deducted one star from the service rating.
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Price per night from:SEK 2,387
Posted on Feb 25, 2026|Standard Queen Room
Yee11Hands down, this hotel is all about location, convenience, and comfort.
If you want to be right in the middle of all the Waikīkī buzz, this is it. You’re just minutes from Waikīkī Beach and within easy walking distance to International Market Place, Royal Hawaiian Center, countless restaurants, cafés, and convenience stores. Everything is so accessible that you can explore easily on foot.
The rooms feel fresh and newly renovated, with a modern island-chic style. Clean, bright, and comfortable — not ultra-luxury, but definitely more than sufficient for a relaxing stay. Perfect if you want the essentials done well without paying for full resort-style extras.
You’re surrounded by food options — poke, shave ice, smoothie spots, breakfast cafés, and nicer dinner restaurants. Convenience stores are just steps away, making it easy to grab essentials without needing transport.
If you value prime location, walkability, renovated rooms, an outdoor pool, a gym, and solid value over ultra-luxe amenities, this hotel is a great choice.
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Price per night from:SEK 1,739
Posted on Jul 5, 2026
Anonymous UserI stayed three nights in a partial ocean view room and four nights in an ocean view room. If the price difference isn't significant, definitely opt for the ocean view room – the experience is so much better (the partial ocean view room barely has any ocean view to speak of).
The room itself was decent, and the cleanliness was okay, but the towels had a strange smell.
The hotel's location is super convenient. The second floor connects directly to the Ala Moana shopping center, and there's a Don Quijote next door, making it very easy to shop and eat. It's about a 10-minute taxi ride to Waikiki, or a 30-minute walk. Personally, I prefer the nearby Ala Moana Beach, it's very chill.
Car rental parking is also convenient. Parking is charged from 1 PM, costing $41 for 24 hours.
[Pictures 1 & 2 show the view from Ocean View Room 1915; Picture 3 shows the view from Partial Ocean View Room 1104]
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Price per night from:SEK 1,604
Posted on Feb 13, 2026|2 Double Beds, Non-Smoking
ReneStTook 40 mins for the shuttle to arrive, was given breakfast voucher but left too early the next morning.
WIFI was very unstable, which was incredibly frustrating.
The staff members were very nice, the room was old but very clean.
Ok for a sleep before you go to te airport next day.
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Price per night from:SEK 1,212
Posted on Feb 11, 2026
Mf_808
We travel 3-5 times a year from Maui, and love staying at the Best Western Plaza Hotel. The staff is great, my daughter loves the pool, and we love waking up and going down to get breakfast every morning.
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Price per night from:SEK 1,626
Posted on Dec 30, 2023
Daniel
We were a bit disappointed initially with the cleanliness as there was a stain on the bed sheet upon entering the room. Thankfully, housekeeping changed it within the hour. The place is located in a central location, close to the beachfront at Waikiki, with a partnership with beachfront stores for beach equipment, as well as GoPros, sunscreen, lotion etc. that can be borrowed, included in the resort rate.
However, the age of the hotel is really starting to show, it is in need of not just a touch up but an overhaul where possible. To be fair, the price, especially that paid for during this period, was a fair representation especially compared to neighbouring downtown hotels, given you do receive much more space and a kitchenette with microwave in the case of the 1 bedroom suite. However, I would say that I would have enjoyed my stay far more if at least some work was put in to modernise the space. In particular, my bathtub had peeling paint, and the colours of the room need some work.
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Price per night from:SEK 1,881