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Very Good
386 reviews
8.7/10
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9.3/10
Great
JJinjinjinLocation: The hotel's location is excellent, making it convenient to get to the beach or other attractions. The valet service was also very good.
Ambiance: The environment is great; you can see both the sunrise and sunset. Enjoying the breeze on the balcony while watching the sunset in the evening was incredibly relaxing.
Facilities: Some facilities were under maintenance when we visited, but we didn't use the hotel's facilities much anyway, so it was fine. The only minor drawback is that the public areas are a bit small, which doesn't quite give it the feel of a resort.
Hygiene: Very clean. The hotel's newly renovated style is also very minimalist. Housekeeping cleaned all used dishes and cooking utensils daily, which was a big plus.
Hotel near Waikiki, Honolulu 77.3% of visitors choose this area
Price per night from:0
8.7/10
Very Good
SSevost13We stayed at this hotel from October 29 to November 4. Overall, the staff was polite and the room was cleaned daily with fresh towels provided — which we appreciated. However, several issues significantly affected our experience.
First, the accessible bathroom we specifically booked did not match the photos. There was no handheld shower head, which was important for us. Second, the mirror in the hallway was noticeably dirty upon arrival, with visible streaks from a wet cloth — quite unpleasant for a hotel of this level.
I also reported that the faucet in the sink splashed water everywhere, soaking the countertop and the floor. I was told the issue would be checked, but nothing was fixed throughout our stay. The two-faucet system used to regulate water in the bathroom was also very inconvenient, and we consistently had problems with unstable hot water pressure.
A separate major issue was the parking. I prepaid and reserved parking for 5 days, but on the second evening all the spots were already taken, and I was simply instructed to park in a different building nearby. This was extremely inconvenient — having to carry things from the 3rd floor of another parking structure and waste additional time. It turned out that even if you pay in advance, your parking spot is not guaranteed — anyone from outside can take it. So you pay, but end up without the service you were promised.
Overall, the staff tried to provide good service, but the organizational issues, maintenance problems, and poorly managed parking system seriously reduced our comfort. Unfortunately, after this experience, I cannot recommend this hotel.
Hotel near Waikiki, Honolulu 77.3% of visitors choose this area
Price per night from:0
8.7/10
Very Good
YYee11Hands down, this hotel is all about location, convenience, and comfort.
If you want to be right in the middle of all the Waikīkī buzz, this is it. You’re just minutes from Waikīkī Beach and within easy walking distance to International Market Place, Royal Hawaiian Center, countless restaurants, cafés, and convenience stores. Everything is so accessible that you can explore easily on foot.
The rooms feel fresh and newly renovated, with a modern island-chic style. Clean, bright, and comfortable — not ultra-luxury, but definitely more than sufficient for a relaxing stay. Perfect if you want the essentials done well without paying for full resort-style extras.
You’re surrounded by food options — poke, shave ice, smoothie spots, breakfast cafés, and nicer dinner restaurants. Convenience stores are just steps away, making it easy to grab essentials without needing transport.
If you value prime location, walkability, renovated rooms, an outdoor pool, a gym, and solid value over ultra-luxe amenities, this hotel is a great choice.
Hotel near Waikiki, Honolulu 77.3% of visitors choose this area
Price per night from:0
8.6/10
Very Good
QQingdefengmingdeyueVery close to the beach, making it convenient for sightseeing and dining. You can see the sea from the elevator lobby on the guest floors, and enjoy a partial city and mountain view from the room. Services like parking and housekeeping were prompt. The breakfast buffet didn't have a huge variety, but the small garden outside the restaurant was lovely, and the dining environment was comfortable.
Hotel near Waikiki, Honolulu 77.3% of visitors choose this area
Price per night from:0
8.5/10
Very Good
AAnonymous UserThe hotel's location is excellent, making it super convenient to get everywhere. The ocean view from our room was fantastic! There's a laundry room downstairs, and it's $6 per wash, payable by card. Just outside the hotel, there's a simple coffee shop that gets busy during breakfast. They seem to serve things like Acai bowls and waffles.
Hotel near Waikiki, Honolulu 77.3% of visitors choose this area
Price per night from:0
8.3/10
Very Good
AAnonymous UserWent there for our honeymoon, and the partial ocean view was actually better than I expected! The room condition itself was all fine, but the bathroom was the worst! It's a dry bathroom, but there's no shower door or curtain in the shower stall, so it literally floods... I almost slipped several times in the bathroom. And the towel rack is right above the toilet, so you can't even hang towels there. There's some kind of hook by the door, but how are you supposed to hang all your towels there? Also, for honeymoons, everyone usually gets welcome gifts and decorations... but after checking in, there was nothing. When I asked at the info desk, they said it's something they do after you've stayed one night, on the evening of the next day or something. They just brushed me off, and there was nothing at all during our entire stay. When I mentioned these issues at checkout, they gave me a box of cookies, but it felt like I was being treated as a difficult customer... Anyway, aside from these problems, it wasn't bad, and Hawaii itself was absolutely wonderful!
Hotel near Waikiki, Honolulu 77.3% of visitors choose this area
Price per night from:0
7.9/10
Good
MManaSuisseExcept for the location near the airport I wouldn't recommend this hôtel. It's dirty and noisy. And when the breakfast is included in the price of room, you get coupon for the restaurant. The choice of food for breakfast is very small. And it's either coffee (a very very bad one) or water (a very very small bottle). And then you are allowed to eat in the restaurant and you have to take away and eat in your room as there is no other places to eat. This breakfast is a joke :(
MMf_808We travel 3-5 times a year from Maui, and love staying at the Best Western Plaza Hotel. The staff is great, my daughter loves the pool, and we love waking up and going down to get breakfast every morning.
GGuest UserThere was no bottled water in the room, but I asked a staff member in the hallway for one. Water refills were available on the first and third floors (where the lobby and pool are), and ice was conveniently available on each floor.
I booked the breakfast option, which included choosing one of three daily menu items. Fruit, bread, and drinks were served buffet-style, but I felt like the selection could have been a bit larger. I stayed for two nights, Friday through Sunday, and on the first Saturday morning, I arrived after opening time, so I ended up waiting in line and sharing a table.
On Sunday morning, I arrived before opening time, but they were already open. I think they probably opened early on Saturdays as well. So I recommend going early.
There are plenty of places to eat outside the hotel, so I'm glad I didn't book breakfast included.
The building was apparently renovated about three years ago, but it's old, and the door would have closed unless I pushed it from the inside. lol. But thanks to that, it was relatively affordable for Waikiki, so I was able to book an ocean view room! Although it is located on the outskirts of Waikiki, there is a Pink Line bus stop right in front of the hotel, which is convenient, and there is a breakwater right across the road to the beach, so you can swim in the shallow water safely. I recommend it as a beach location.
Hotel near Waikiki, Honolulu 77.3% of visitors choose this area
Price per night from:0
7.3/10
DDanielWe were a bit disappointed initially with the cleanliness as there was a stain on the bed sheet upon entering the room. Thankfully, housekeeping changed it within the hour. The place is located in a central location, close to the beachfront at Waikiki, with a partnership with beachfront stores for beach equipment, as well as GoPros, sunscreen, lotion etc. that can be borrowed, included in the resort rate.
However, the age of the hotel is really starting to show, it is in need of not just a touch up but an overhaul where possible. To be fair, the price, especially that paid for during this period, was a fair representation especially compared to neighbouring downtown hotels, given you do receive much more space and a kitchenette with microwave in the case of the 1 bedroom suite. However, I would say that I would have enjoyed my stay far more if at least some work was put in to modernise the space. In particular, my bathtub had peeling paint, and the colours of the room need some work.
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