Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Nov 7, 2025|King Room With City View And Accessible Tub
Sevost13We stayed at this hotel from October 29 to November 4. Overall, the staff was polite and the room was cleaned daily with fresh towels provided — which we appreciated. However, several issues significantly affected our experience.
First, the accessible bathroom we specifically booked did not match the photos. There was no handheld shower head, which was important for us. Second, the mirror in the hallway was noticeably dirty upon arrival, with visible streaks from a wet cloth — quite unpleasant for a hotel of this level.
I also reported that the faucet in the sink splashed water everywhere, soaking the countertop and the floor. I was told the issue would be checked, but nothing was fixed throughout our stay. The two-faucet system used to regulate water in the bathroom was also very inconvenient, and we consistently had problems with unstable hot water pressure.
A separate major issue was the parking. I prepaid and reserved parking for 5 days, but on the second evening all the spots were already taken, and I was simply instructed to park in a different building nearby. This was extremely inconvenient — having to carry things from the 3rd floor of another parking structure and waste additional time. It turned out that even if you pay in advance, your parking spot is not guaranteed — anyone from outside can take it. So you pay, but end up without the service you were promised.
Overall, the staff tried to provide good service, but the organizational issues, maintenance problems, and poorly managed parking system seriously reduced our comfort. Unfortunately, after this experience, I cannot recommend this hotel.
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Price per night from:IDR 2,325,232
Posted on Jun 10, 2026|Silver King Room
AiMeiLi
The location of the hotel is really close to waikiki beach 10 min walk , grab your coffee on the way and go to the beach , the hotel staffs are amazing, very helpful, supportive, friendly, every single one of them , this is really important as a solo traveller I had so many questions and inquiries and they helped me to solve everything in an instance. They even have weights to weigh my luggage before the flight. The room had a stunning balcony, everything so clean, no smell no mold, everything was working , the AC , the mini fridge, they even gave me a kettle because i said I loved having coffee in the morning. They have tours as well , activities like hula dancing , Lei making, there is an ABC store for your water , fruits , snacks , sunscreen . Very convenient .
I Highly recommend this hotel.
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Price per night from:IDR 3,169,811
Posted on Feb 28, 2026
Guest User
We stayed in an ocean view room. It was very close to the sea, and the view from the lanai was absolutely stunning. I think it was one of the ocean view rooms with the best views, being so close to the ocean. I'm very grateful that we were allocated this particular room. The housekeeping staff were also very friendly and pleasant, which made our stay enjoyable. The location was also excellent, close to the Duke Kahanamoku statue in the heart of Waikiki. The only downsides were that there was no explanation about the resort points we were supposed to receive as part of our stay. Also, we booked three rooms for six people, but due to their system, we could only process payment for one room at a time. This meant I couldn't use the same credit card for the second room and had to scramble. I'd recommend bringing enough credit cards for each room you book. These two minor issues were a bit disappointing, so I deducted one star from the service rating.
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Price per night from:IDR 5,956,921
Posted on May 28, 2026
Guest UserGood location at the beginning of Waikiki- close enough to everything without being in the midst of touristy chaos. Amenities decent- nothing too fancy but all the basic amenities covered. (Pool✅, gym✅, sauna✅- steam room was out of order) missing a jacuzzi & would have liked extended pool hours- but really enjoyed our time there- free excellent first come, first served- cabana options ,and complimentary ice cakes. Staff was friendly & helpful- despite an initial awkward check in experience. Breakfast buffet-(Cafe 410) good choices, attentive staff. Recommend going early to beat the loud & large crowds.
Elevators were like a roller coaster ride and zipped us up to our room and down to lobby in a flash. The water bottle check in gift was a nice and appreciated touch. (Just wished that ice machines were on every floor)
Signature Steak House- pricey but worth every dollar!! Very elegant/classy atmosphere - though kind of looser on the dress code than expected. Steak melts in your mouth- light, flavorful- perfect! Best.Damned.Steak.Ever!! Really set the bar and forever ruined all other steaks in comparison!!!
Overall , very nice Kamaaina couple staycation.
Only complaint would be the horrible mattresses!! (So uncomfortable that we had a hard time sleeping and woke daily with sore backs- and that there wasn’t free Kamaaina parking.
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Price per night from:IDR 2,887,404
Posted on Feb 25, 2026
Yee11
Hands down, this hotel is all about location, convenience, and comfort.
If you want to be right in the middle of all the Waikīkī buzz, this is it. You’re just minutes from Waikīkī Beach and within easy walking distance to International Market Place, Royal Hawaiian Center, countless restaurants, cafés, and convenience stores. Everything is so accessible that you can explore easily on foot.
The rooms feel fresh and newly renovated, with a modern island-chic style. Clean, bright, and comfortable — not ultra-luxury, but definitely more than sufficient for a relaxing stay. Perfect if you want the essentials done well without paying for full resort-style extras.
You’re surrounded by food options — poke, shave ice, smoothie spots, breakfast cafés, and nicer dinner restaurants. Convenience stores are just steps away, making it easy to grab essentials without needing transport.
If you value prime location, walkability, renovated rooms, an outdoor pool, a gym, and solid value over ultra-luxe amenities, this hotel is a great choice.
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Price per night from:IDR 3,019,370
Posted on Mar 14, 2026|Boutique Queen Room
lantien73The location is good, and it is b near waikiki beach. Staff is very attentive and friendly during the check in and check out. Free coffee and tea available.
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Price per night from:IDR 2,045,465
Posted on Feb 13, 2026
ReneSt
Took 40 mins for the shuttle to arrive, was given breakfast voucher but left too early the next morning.
WIFI was very unstable, which was incredibly frustrating.
The staff members were very nice, the room was old but very clean.
Ok for a sleep before you go to te airport next day.
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Price per night from:IDR 2,148,398
Posted on Feb 11, 2026
Mf_808
We travel 3-5 times a year from Maui, and love staying at the Best Western Plaza Hotel. The staff is great, my daughter loves the pool, and we love waking up and going down to get breakfast every morning.
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Price per night from:IDR 2,958,666
Posted on Jan 19, 2020
Guest UserIt was a room with a view of the diamond head and the sea.
I was a little worried about the height because I wanted a clear view of the sea, but I was satisfied with the Lanai overlooking the two without any problems.
It is old as a whole, the bathtub is old, and it takes time to get hot water.
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Price per night from:IDR 2,768,636
Posted on May 1, 2025
Maco F
The front desk staff was very kind and I was grateful. It was about a 15-minute taxi ride from the airport. It was around 11pm, so it was about $66 including the late-night fare. During the day, it was about $50.
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Price per night from:IDR 1,644,290