Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou
Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)
Opened in 2024
1/F, Yongjin Plaza, 135 Yan'an Road, Shangcheng District, Hangzhou, Zhejiang, China
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We Price Match
Last booked 5 mins ago on our site
Highlights
Varied breakfast
Sparkling clean
Lots to do
Ideal locationAmenities
Fitness RoomFree
Public parking
24-Hour Front Desk
Luggage StorageFree
Library
Restaurant
Robot Service
Meeting Room
All Amenities
9.5/10
OutstandingIt's nice to have a balcony where you eat breakfast early.非常好离西湖边近。
All 3,390 Reviews
Surroundings
Metro: Ding'an Road
(460m)
Metro: Longxiangqiao
(860m)
Airport: Hangzhou Xiaoshan International Airport
(28.3 km)
Airport: Deqing Moganshan Airport
(33.1 km)
Train: Hangzhou Railway Station
(2.7 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Executive Smart Room - City-View (Double Bed)
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Intelligent Room Control System
Check Availability
6
Smart Room (Double Bed) (Special Promotion)
1 Queen bed
No window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Intelligent Room Control System
Check Availability
4
Smart Room (2 Beds) (Special Promotion)
2 Single bed
No window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Intelligent Room Control System
Check Availability
5
Fresh Air Smart Twin Room
2 Single bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Intelligent Room Control System
Check Availability
5
Fresh Air Smart Triple Room
3 Single bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Intelligent Room Control System
Check Availability
6
Xinfeng Smart Double Bed Room
1 Queen bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Intelligent Room Control System
Check Availability
5
Fresh Air Smart Business Twin Room
2 Single bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Intelligent Room Control System
Check Availability
8
Premier Smart Family Room
1 Queen bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Intelligent Room Control System
Check Availability
5
Delightful Smart Family Room
1 Queen bed and 1 Single bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Intelligent Room Control System
Check Availability
Hide Room Types
Guest Reviews
9.5/10
Outstanding
3390 reviews
Verified Reviews- Cleanliness9.6
- Amenities9.5
- Location9.4
- Service9.5
Average for similar properties in Hangzhou
Guest User
May 31, 2025
The hotel is located in the plaza, not far from the station. My room is on the fifth floor, quiet room. The room is very cozy and clean. Inside there’re basic amenities including electric kettle, hair dryer, toothbrush, toothpaste, slipper and grooming stuffs. However, there is no refrigerator and bidet, and wifi is quite slow. The staffs are very nice and friendly though they cannot speak English, they still try to communicate with us. Language barrier seems to be a big problem everywhere in China.
From Thailand
Irma the Orange
May 13, 2025
Perfect stay. Walking distance to West Lake. and we can walking along yan an road. More shop and restaurant here
Guest User
May 12, 2025
A very clean and comfortable hotel, near with all popular place like xihu and mall, recommended 👍🏻👍🏻
Juul Hendrikus Jacobus
May 8, 2025
We booked a non-smoking room at this hotel but upon arrival we got a smoking room. The lady at the counter told us that all the non-smoking rooms were occupied for the night and that she would transfer us to a non-smoking room the next day what did not happen. She put a humidifier in our room to help with the smell but that barely helped.
Adelyn
April 4, 2025
Hotel is equipped with AI xiao du which is can perform simple commands such as opening the curtains, receptionist and housekeepers are helpful and friendly. Room is very clean (approved by an OCD) me.
Location is about 15mins walk to the west lake and the famous shopping spot in77.
Guest User
March 30, 2025
Service was decent from receptionist. The robot machine to deliver food to your room is a bit finicky and so is the ai robot in your room for controls such as asking Xiao Lu to turn on the lights or open the curtains. There was no body lotion in the room.
Guest User
March 24, 2025
Stayed here for just one night to visit and see the West Lake. Walkable distance to one of the entrances of the west lake. Keep in mind the room we had stayed in/selected had no view. Cleaning ladies were super nice and helpful.
Guest User
April 25, 2025
It's nice to have a balcony where you eat breakfast early.非常好离西湖边近。
Guest User
March 6, 2025
I left my envelope with money.
Then I checked out.
When I came back, The staff returned it to me in full.
Thank you sooo much.
Services & Amenities
Most Popular Amenities
Fitness Room
Free
Public parking
Additional charge
24-Hour Front Desk
Luggage Storage
Free
Library
Restaurant
Robot Service
Meeting Room
Additional charge
Secretarial Services
Wake-Up Call
Wi-Fi in Public Areas
Free
Guest Laundry
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
Style: Buffet
Open for: Breakfast
Dining options: Property guests only
Business hours: [Mon - Sun] 07:00-09:30
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available Off-site parking, and Charge, CNY 10.00 (approx. HK$10.91) Hourly. Limited parking spaces Reservation not possible
Public parking
Additional charge
Business Services
Meeting Room
Additional charge
Postal Service
Fax/Copying Service
Additional charge
Secretarial Services
Front Desk Services
Tour/Ticket Service
Luggage Storage
Free
Wake-Up Call
24-Hour Front Desk
Express Check-In and Check-Out
Electronic Identification Registration
Public Areas
Elevator
No Smoking in Public Areas
Library
Public Audio System
Non-Smoking Floor
Central Ventilation System
Robot Service
Health & Wellness
Fitness Room
Free
Cleaning Services
Laundry Service (On-Site)
Free
Dry Cleaning
Additional charge
Laundry Service (Off-Site)
Clothes Dryer
Laundry Detergent
Clothes Steamer
Guest Laundry
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeChinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-09:30 Open
| Height | Fee |
|---|---|
Children under 1.1m in height | Free |
Children between 1.1–1.4m in height | CNY 15.00 (approx. HK$16.37) per person |
Children over 1.4m in height | CNY 30.00 (approx. HK$32.74) per person |
Adult | Buffet:CNY 30.00 (approx. HK$32.74) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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