Hangzhou West Lake Lakeside Five-Star Bay Hotel (Wushan Square)
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Hangzhou
Hangzhou West Lake Lakeside Five-Star Bay Hotel (Wushan Square)
No.38 Yan'an Road, Shangcheng District, Hangzhou, Zhejiang, China
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We Price Match
Last booked 1 hr ago
Amenities
Public parking
24-Hour Front Desk
Luggage StorageFree
Restaurant
Taxi booking service
Car Rental
Station Pick-Up Service
Robot Service
All amenities
9.5/10
OutstandingQuite big room. Location not too bad. Walking distance to tourist site.
All 3,961 reviews
Surroundings
Metro: Wushan Square
(440m)
Metro: Ding'an Road
(650m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Guestroom (Tatami)
1 Queen bed
15-18m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Cleaning Tools
Check Availability
4
Guestroom (Double Bed)
1 Queen bed
25-30m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Cleaning Tools
Check Availability
5
Family Room
1 Queen bed and 1 Single bed
30m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Cleaning Tools
Check Availability
7
Guestroom - with View
1 Queen bed
30m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Cleaning Tools
Check Availability
4
Cozy Queen Room
1 Queen bed
15-18m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Cleaning Tools
Check Availability
6
Scenic View Twin Room
2 Single bed
20-30m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Cleaning Tools
Check Availability
4
Smart Room (Double Bed)
1 Queen bed
15-22m² | Floor: B1-6
No window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Cleaning Tools
Check Availability
5
Junior Single Room
1 Queen bed
12m² | Floor: B1
Window faces hallway
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Cleaning Tools
Check Availability
4
Smart Comfy Room (Double Bed)
1 Queen bed
14-16m² | Floor: B1-6
No window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Cleaning Tools
Check Availability
4
Guestroom - Triple Occupancy
3 Single bed
30m² | Floor: 3-6
No window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Cleaning Tools
Check Availability
4
Smart Room (2 Beds)
2 Single bed
20-30m² | Floor: B1-6
No window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Cleaning Tools
Check Availability
Hide Room Types
Guest Reviews
9.5/10
Outstanding
3961 reviews
Verified Reviews- Cleanliness9.5
- Amenities9.4
- Location9.4
- Service9.5
Average for similar properties in Hangzhou
Guest User
July 16, 2025
We had a really good stay here. The room was big bough for us 2 and our big luggage’s to be open with walk room. They helped us tidy our beds and changed towels daily. There’s 24 hr front desk and she was extremely helpful. She helped us with many things we couldn’t do because we didn’t have a Chinese phone number. It is also a convenient location with stores all around. A lot of things are walking distance as well
Guest User
June 29, 2025
Very friendly staff, clean and modern room with a view on historic site. Great value for the price, would recommend it
Jason of Sydney
June 26, 2025
Excellent location. However, you could hear people from next room talking aloud until 3am. Smells of cigarettes and unhygienic.
Sharkdodo
June 21, 2025
Room is clean, but room is small and cannot check in early. Free laundry service are provided.
Gwen Davida Xuan Xuan
May 30, 2025
it was a great experience, i had a lot of fun in hangzhou, this hotel is located near a food street which is good, and near the west lake. the west lake is very big, this hotel is located at one of the many entrances that the lake has. the room is clean and quite big and the staff is very nice. thank you for the great experience!
Diederika
May 31, 2025
Ncet hotel in good location. Niet personel, no English but no problems. Good shower and very good bed.
Guest User
May 28, 2025
1. Walking distance to West Lake and popular food street.
2. This hotel has a laundry room (free of charge) located at the basement floor.
3. Receptionists are friendly and helpful.
4. The room is clean and fully equipped with smart system control to lighting, temperature and mirror.
5. There is a robot for food delivery to the room.
6. A nice quiet reading area on the same floor as the lobby area.
Guest User
May 17, 2025
The rooms are clean, the facilities are good, the service is friendly, the check-in is fast and convenient, and it is suitable for living.
Guest User
May 7, 2025
It was a good hotel. Location is good, hotel service is also good. It is close to west lake, 10 minutes by walking. There are also some restaurants around here.
Services & Amenities
Most Popular Amenities
Public parking
Additional charge
24-Hour Front Desk
Luggage Storage
Free
Restaurant
Taxi booking service
Car Rental
Station Pick-Up Service
Additional charge
Robot Service
Wake-Up Call
Wi-Fi in Public Areas
Free
Guest Laundry
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available Off-site parking, and Charge, CNY 12.00 (approx. £1.25) Hourly. Limited parking spaces Reservation needed.
Public parking
Additional charge
Transportation
Taxi booking service
Car Rental
Station Drop-Off Service
Additional charge
Station Pick-Up Service
Additional charge
Business Services
Postal Service
Front Desk Services
24-Hour Front Desk
Express Check-In and Check-Out
Luggage Storage
Free
Wake-Up Call
Tour/Ticket Service
Languages Spoken
Chinese (Mandarin)
Food & Drink
Kiosk/ Convenience Store
Lobby Bar
Room Service
Public Areas
Elevator
Central Ventilation System
Vending Machine
Robot Service
No Smoking in Public Areas
Public Audio System
Non-Smoking Floor
Cleaning Services
Clothes Dryer
Clothes Steamer
Laundry Detergent
Guest Laundry
Safety & Security
Fire Alarm
Access Control System
Fire Extinguisher
Security Alarm
Smoke Detector
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
Breakfast not provided.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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