SSAW Boutique Hotel Hangzhou Xixi Park Guest Reviews
4.7/5
Outstanding
999 review
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Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(999)
Positive reviews(971)
Reviews with photos/video(215)
Delicious breakfast(183)
Classy environment(135)
Friendly front desk staff(55)
Offers pick-up/drop-offs(25)
Close to metro(16)
Tasty coffee(9)
Nice bathtub(6)
Negative reviews(28)
Guest User
Junting Concept Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 3, 2024
Excellent service and good hospitality. Very nice place and we had a good breakfast. Thank u
6/8
Response from Property: Dear guests: Hello! Thank you for your visit, and thank you sincerely for your love and recognition of us. You remember the good times here, which makes us very moved. It is our duty to provide guests with a wonderful stay experience. We are deeply honored to receive your praise, and we are also more motivated to continue moving forward. We hope to have more opportunities to serve you!
Afshin Elahi
Four Seasons Family Room
Stayed in Oct 2024
Family
13 review
4.7/5
Amazing
Posted on Oct 4, 2024
The price is too high in national holiday
Response from Property: Dear guests: Hello! Thank you for choosing SSAW Hotel .Thank you for taking the time to rate our hotel! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!
Tassos Anastasiades
Deluxe Queen Room
Stayed in Mar 2023
Couples
2 review
5.0/5
Outstanding
Posted on Mar 26, 2023
An outstanding hotel, wonderful position for hiking, excellent gym and very helpful staff. You can do a hike circular route in about 2-3 hours. Amazing breakfast… so much variety
Response from Property: Dear guest, Thank you very much for choosing SSAW Boutique Hotel Hangzhou Xixi Park and taking your time to share your feedback about the hotel. We take our guests comments very seriously and always strive to provide comfortable and enjoyable accommodations.We hope to have an opportunity to serve you again in the near feature.
Inblue
Four Seasons Family Room
Stayed in Oct 2023
Family
40 review
4.0/5
Very Good
Posted on Oct 8, 2023
Good facilities good breakfast most peaceful place in Hangzhou . Beautiful mountains around .
Response from Property: Thank you very much,Look forward to seeing you again!
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Oct 15, 2024
The room environment and sanitation facilities are very satisfactory, and it is very convenient to travel. The subway is very convenient to go anywhere. The front desk attitude is very good, the cleaning lady is also very polite, the location is very good, the price is also reasonable, the breakfast is delicious, there are coffee, tea and candy in the lobby, the room is registered with real name, and friends who come to visit also need to register. It is good to let the robot deliver the takeaway to the floor, and the safety factor is high
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Response from Property: 尊敬的賓客:您好!感謝您對酒店的褒獎!酒店一直致力為客人提供盡善盡美的服務,您的滿意是檢驗我們服務的唯一標準。我們會繼續努力的,西溪谷君亭酒店始終把客人的感受放在第一位,前廳員工更是始終如一的待顧客如初戀,就是為了將最好的產品奉獻給千千萬萬喜歡小君的客户,一切衹為您滿意。
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 15, 2024
The facilities are good, the room is clean and tidy, the mattress is very soft and comfortable, the hot water in the room comes quickly, everything is relatively complete, there are free drinks and candies in the lobby, the front desk service is good and considerate, the check-in is fast, the wifi speed is feasible, the bathroom is separated into dry and wet areas, and parking is convenient on the underground first floor. It is also very convenient to wash clothes, and there is also a dryer, which is great!
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Response from Property: Dear guests, hello! Thank you very much for choosing Junting, and thank you for your warm compliments and enthusiastic recommendations! You have found the feeling of home in this beautiful land. We will always open our doors and look forward to your coming back often to stay and feel the warmth of home. Remember to visit us often!
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Oct 15, 2024
Considering various factors, I booked the Xixigu Junting Hotel, the location is more in line with my needs. The whole hotel is very clean and comfortable, the sister at the front desk is also very polite, and speaks so gently~ I dare not speak loudly hehe.
The most important thing to pay attention to when staying in a hotel is the hygiene issue. As soon as I entered the room, I felt that it was very bright and clean. The overall experience was great, and they also gave me an extra mask, which was very useful~ The calming and hydrating effect was very outstanding~ If nothing unexpected happens, I will come here when I come to Hangzhou in the future~
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing Junting, and thank you for your warm compliments and enthusiastic recommendations! You have found the feeling of home in this beautiful land. We will always open our doors and look forward to your coming back often to stay and feel the warmth of home. Remember to visit us often!
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Nov 8, 2024
When I checked in, I was assigned a street-facing room by default. After I asked for a quieter room, I was given a room facing the community. It was indeed much quieter. The quilt was thicker but soft, and the mattress was very comfortable, with a moderate hardness and softness. The room was spacious and had a bathtub. The desk was a free upgrade. What satisfied me most was the breakfast. There were many types of breakfasts, and they all tasted good, but I didn't have time to take pictures because I was in a hurry. There was a small refrigerator in the room with several different soft drinks. I asked if it was free. Overall, it was good, and the service, hygiene, and layout were all very good.
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Response from Property: Dear guest: Hello! Thank you for your praise for the hotel! The hotel has been committed to providing guests with perfect service, and your satisfaction is the only standard for testing our service. We will continue to work hard. Xixigu Junting Hotel always puts the feelings of guests first, and the front desk staff always treats customers like first love, just to dedicate the best products to thousands of customers who like Xiaojun, everything is just for your satisfaction
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Booked a room for a friend, who said the hotel was unexpectedly great value, much better value than the previous hotel of the same price. The room was big, the bathroom was well decorated, the shampoo products were also good, and the service was very thoughtful, with warm hospitality and smiles. I will stay here again next time!!!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your high praise. We have always been adhering to the guest philosophy of "treating each other with sincerity and caring without disturbing others", so that guests can maintain their original lifestyle and feel relaxed and comfortable like at home. Thank you again for your support and encouragement. We will continue to work hard and do our best to leave beautiful and warm memories for every guest. I look forward to meeting you again in Hangzhou, and wish you a happy life, peace and joy!
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Because I was going to Lingyin Temple, I specifically found this hotel, which is relatively close.
The environment is really super good, quite quiet, my family likes it very much, and the room I booked is also very big! I was really shocked when I walked in. Fortunately, there were two of us staying, otherwise I would be a little scared at night. Haha, I really like the style of the corridor. I originally thought that the lobby was very Southeast Asian, but I didn’t expect that the upstairs was even more Southeast Asian retro. I really love this retro style! And it must be very photogenic.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your high praise. We have always been adhering to the guest philosophy of "treating each other with sincerity and caring without disturbing others", so that guests can maintain their original lifestyle and feel relaxed and comfortable like at home. Thank you again for your support and encouragement. We will continue to work hard and do our best to leave beautiful and warm memories for every guest. I look forward to meeting you again in Hangzhou, and wish you a happy life, peace and joy!
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Hygiene: Very good, cleaned every day. The toilet and shower are separate and have compartments.
Environment: Very quiet. Easy to get a taxi.
Service: The front desk lady is very enthusiastic.
Facilities: Very good. The bed is also very comfortable. There is a laundry room and a gym. I hope there will be a swimming pool in the future.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your high praise. We have always been adhering to the guest philosophy of "treating each other with sincerity and caring without disturbing others", so that guests can maintain their original lifestyle and feel relaxed and comfortable like at home. Thank you again for your support and encouragement. We will continue to work hard and do our best to leave beautiful and warm memories for every guest. I look forward to meeting you again in Hangzhou, and wish you a happy life, peace and joy!
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Booked a king-size bed room, the room is quiet and has adequate air conditioning
Facilities: There is a gym and laundry room. There is also coffee in the lobby on the first floor
Sanitation: Dry and wet separation, very good
Service: Every staff member is very enthusiastic
Breakfast: The scallion stew is quite delicious, and the yogurt is also good
Original TextTranslated by Google
Response from Property: Dear friend, hello! I feel good. Please continue to visit Xixigu Junting next time you come to Hangzhou! Junting Hotel started in the beautiful West Lake - Hangzhou. At present, our Junting Hotel has opened branches in Hangzhou, Shanghai, Hefei, Shaoxing, Chongqing, Nanchang, Nanjing, Chengdu, Deqing, Qiandao Lake and Perth, Australia. It can be said that it is blooming everywhere. In the future, I believe that the emergence of more Junting will bring you more choices! Thank you for your support!
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 14, 2024
We were traveling by car and arrived early. After arriving at the hotel, the front desk checked us in in advance. The service was very good and the attitude was friendly. The room was very large and clean. It is worth mentioning that the hotel parking is very convenient and you can drive directly to the underground first floor and take the elevator to the hotel lobby. The location is also very good. Drinking water is also provided in sufficient quantities. If it is not enough, you can always go to the front desk to get it. The hotel has all the daily necessities for travel, and they are all free. There is no marketing. I like staying here very much and feel comfortable.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your high praise. We have always been adhering to the guest philosophy of "treating each other with sincerity and caring without disturbing others", so that guests can maintain their original lifestyle and feel relaxed and comfortable like at home. Thank you again for your support and encouragement. We will continue to work hard and do our best to leave beautiful and warm memories for every guest. I look forward to meeting you again in Hangzhou, and wish you a happy life, peace and joy!
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 14, 2024
I went to Hangzhou with my friends on the weekend. I picked many hotels and finally chose this one. It turned out that I made the right choice. I took the subway from the high-speed rail station to Gudun Road Station and walked to the hotel in about seven minutes. The check-in was very smooth. The hotel service staff was very professional and friendly. It only took 17 minutes to take a taxi from the hotel to the West Lake. If you have enough time, the subway and shared bicycles are very convenient. I visited the West Lake, Hexiaohe Street, etc. in one day. It was a special forces tour. I returned to the hotel in the evening and had dinner at the nearby Meifan Square. The mattress was very comfortable and I slept very well at night! The breakfast was also great!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your high praise. We have always been adhering to the guest philosophy of "treating each other with sincerity and caring without disturbing others", so that guests can maintain their original lifestyle and feel relaxed and comfortable like at home. Thank you again for your support and encouragement. We will continue to work hard and do our best to leave beautiful and warm memories for every guest. I look forward to meeting you again in Hangzhou, and wish you a happy life, peace and joy!
You⭐
Deluxe Queen Room
Stayed in Oct 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The front desk staff was friendly and gave me a free room upgrade. The check-in procedure was efficient and quick. They also introduced the hotel's facilities and surrounding tourist information in detail. The hotel's catering is also commendable. The breakfast is rich and varied, whether it is traditional Chinese breakfast or Western bread, fried eggs, etc., they are all very delicious. The restaurant environment is elegant, and the waiter can clean the table and add drinks in time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your high praise. We have always been adhering to the guest philosophy of "treating each other with sincerity and caring without disturbing others", so that guests can maintain their original lifestyle and feel relaxed and comfortable like at home. Thank you again for your support and encouragement. We will continue to work hard and do our best to leave beautiful and warm memories for every guest. I look forward to meeting you again in Hangzhou, and wish you a happy life, peace and joy!