SSAW Boutique Hotel Hangzhou Xixi Park

SSAW Boutique Hotel Hangzhou Xixi Park Reviews

SSAW Boutique Hotel Hangzhou Xixi Park

No.535 Xixi Road, Xihu District, Hangzhou, Zhejiang, 310013, ChinaView Hotel Details
SSAW Boutique Hotel Hangzhou Xixi Park
SSAW Boutique Hotel Hangzhou Xixi ParkSSAW Boutique Hotel Hangzhou Xixi ParkSSAW Boutique Hotel Hangzhou Xixi Park
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Guest Reviews of SSAW Boutique Hotel Hangzhou Xixi Park

9.4/10
Outstanding
1268 review
Verified reviews
Location9.4
Amenities9.2
Service9.4
Cleanliness9.4
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All reviews(1268)
Positive reviews(1235)
Reviews with photos/video(301)
Delicious breakfast(236)
Quiet & comfortable(97)
Friendly front desk staff(66)
Offers pick-up/drop-offs(36)
Perfect for kids(34)
Close to scenic area(27)
Tasty coffee(13)
Nice bathtub(8)
Negative reviews(33)
RaNiaak
Merge Family King Bed Room
Stayed in Feb 2025
Solo travellers
6 review
10.0/10
Outstanding
Posted on Mar 30, 2025
A very beautiful hotel and good experience! Clean, spacious, quiet! They gave me a small cosmetics pack for my face, which was great! They also give a small gift after checking out. I would choose it again! The photos are mine, I was impressed by the room!
Response from Property: Dear guests: Hello! Thank you for your visit, and thank you sincerely for your love and recognition of us. You remember the good times here, which makes us very moved. It is our duty to provide guests with a wonderful stay experience. We are deeply honored to receive your praise, and we are also more motivated to continue moving forward. We hope to have more opportunities to serve you!
Guest User
Junting Concept Room
Stayed in Oct 2024
Couples
1 review
10.0/10
Outstanding
Posted on Dec 3, 2024
Excellent service and good hospitality. Very nice place and we had a good breakfast. Thank u
6/8
Response from Property: Dear guests: Hello! Thank you for your visit, and thank you sincerely for your love and recognition of us. You remember the good times here, which makes us very moved. It is our duty to provide guests with a wonderful stay experience. We are deeply honored to receive your praise, and we are also more motivated to continue moving forward. We hope to have more opportunities to serve you!
geknian ng
Deluxe Queen Room
Stayed in Apr 2025
Couples
2 review
10.0/10
Outstanding
Posted on May 6, 2025
Good experience at this location! Nearby lots of the main attractions
Response from Property: Dear guests: Hello! Thank you for your visit, and thank you sincerely for your love and recognition of us. You remember the good times here, which makes us very moved. It is our duty to provide guests with a wonderful stay experience. We are deeply honored to receive your praise, and we are also more motivated to continue moving forward. We hope to have more opportunities to serve you!
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Couples
8 review
8.0/10
Very Good
Posted on Jan 3, 2025
The hotel is comfortable although a little dated in its balinese style. No door for the bathroom comode was a strange design.
Response from Property: Dear guests: Hello! Thank you for your visit, and thank you sincerely for your love and recognition of us. You remember the good times here, which makes us very moved. It is our duty to provide guests with a wonderful stay experience. We are deeply honored to receive your praise, and we are also more motivated to continue moving forward. We hope to have more opportunities to serve you!
Afshin Elahi
Four Seasons Family Room - Triple Occupancy
Stayed in Sep 2024
Family
18 review
9.5/10
Amazing
Posted on Oct 4, 2024
The price is too high in national holiday
Response from Property: Dear guests: Hello! Thank you for choosing SSAW Hotel .Thank you for taking the time to rate our hotel! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! ‍
Tassos Anastasiades
Deluxe Queen Room
Stayed in Feb 2023
Couples
2 review
10.0/10
Outstanding
Posted on Mar 26, 2023
An outstanding hotel, wonderful position for hiking, excellent gym and very helpful staff. You can do a hike circular route in about 2-3 hours. Amazing breakfast… so much variety
Response from Property: Dear guest, Thank you very much for choosing SSAW Boutique Hotel Hangzhou Xixi Park and taking your time to share your feedback about the hotel. We take our guests comments very seriously and always strive to provide comfortable and enjoyable accommodations.We hope to have an opportunity to serve you again in the near feature.
Inblue
Four Seasons Family Room - Triple Occupancy
Stayed in Sep 2023
Family
58 review
8.0/10
Very Good
Posted on Oct 8, 2023
Good facilities good breakfast most peaceful place in Hangzhou . Beautiful mountains around .
Response from Property: Thank you very much，Look forward to seeing you again！
Beloved David
Merge Family King Bed Room
Stayed in Nov 2024
Solo travellers
22 review
10.0/10
Outstanding
Posted on Dec 30, 2024
Good 👏
Response from Property: 尊敬的賓客，感謝您的滿分好評。我們一直秉承“真我相待，貼心不擾”的對客理念，讓客人能保持原本的生活方式，像在家一般輕鬆自在。再次感謝您的支持和鼓勵，我們會不斷努力，盡我們所能，為每一位客人留下美好温暖的回憶。期待與您再次相遇杭城，祝您生活愉快，平安喜樂
Guest User
Merge Family King Bed Room
Stayed in Apr 2025
Solo travellers
1 review
10.0/10
Outstanding
Posted on May 25, 2025
The room was very clean, and there was fruit delivered to the room upon check-in, which was a little surprise. Breakfast started very early, with freshly cooked wontons and various pastries. For a hotel of this price, their breakfast is relatively good. I will stay here again next time if I have the chance.
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Response from Property: Dear guest, thank you for your high praise. We have always been adhering to the guest philosophy of "treating each other with sincerity and caring without disturbing others", so that guests can maintain their original lifestyle and feel relaxed and comfortable like at home. Thank you again for your support and encouragement. We will continue to work hard and do our best to leave beautiful and warm memories for every guest. I look forward to meeting you again in Hangzhou, and wish you a happy life, peace and joy!
Anonymous User
Merge Family King Bed Room
Stayed in Apr 2025
Travel with friends
11 review
10.0/10
Outstanding
Posted on May 25, 2025
Facilities: Breakfast is self-service. Auntie's handmade wontons are delicious. There are also small cakes. 🧁 There is also a gym and laundry service on the second floor. It's perfect. Environment: Very comfortable style with warm colors. Mask: Junting mask is the first time I tried it. It's not bad.👍
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6/9
Response from Property: Thousands of words can be summed up in one word of thanks! Thank you for your trust and support, and for giving us your precious 5-point praise. This is not only a recognition of us, but also a driving force for us to move forward! In the future, we will live up to your expectations and continue to repay your trust with high-quality services.
ChenYupushi
Four Seasons Business Room
Stayed in Apr 2025
Business travellers
23 review
9.5/10
Amazing
Posted on May 19, 2025
The room is comfortable and quiet, and the service is in place; of course, it is a bit old, and the robot does not have the usual landline reminder when it arrives at the door, but calls the door, which is easy to miss, and needs to be updated. The free drinks in the Mini Bar are not rich, but the breakfast is really great.
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Response from Property: 尊敬的賓客：您好！感謝您對酒店的褒獎！酒店一直致力為客人提供盡善盡美的服務，您的滿意是檢驗我們服務的唯一標準。我們會繼續努力的，關於您提到的座機提醒，應屬部分座機線路問題，即日起我們會進行逐一排查，希望下次能給您帶來更完美的入住體驗，祝您闔家幸福！
Guest User
Merge Family King Bed Room
Stayed in Apr 2025
Business travellers
45 review
10.0/10
Outstanding
Posted on May 10, 2025
The hotel is in an excellent location, close to the subway station, and it is very convenient to travel. There are many delicious restaurants around, and the food is rich and varied. The dishes are delicious and memorable. The facilities are complete, and there is also a gym, etc. It is the best choice for travel.
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Response from Property: Dear guest: Hello! Thank you for your praise for the hotel! The hotel has been committed to providing guests with perfect service, and your satisfaction is the only standard for testing our service. We will continue to work hard. Xixigu Junting Hotel always puts the feelings of guests first, and the front desk staff always treats customers like first love, just to dedicate the best products to thousands of customers who like Xiaojun. Everything is just for your satisfaction. I wish you and your family happiness!
Lalalala986
Merge Family King Bed Room
Stayed in Apr 2025
Travel with friends
20 review
10.0/10
Outstanding
Posted on May 6, 2025
The hotel is in a great location, with a subway station just outside. The room is clean and quiet, the service is warm and thoughtful, the breakfast has a lot of variety, and the price is affordable. It must be praised!
Original TextTranslated by Google
Response from Property: Thousands of words can be summed up in one word of thanks! Thank you for your trust and support, and for giving us your precious 5-point praise. This is not only a recognition of us, but also a driving force for us to move forward! In the future, we will live up to your expectations and continue to repay your trust with high-quality services.
crqforever
Deluxe Queen Room
Stayed in Apr 2025
Solo travellers
5 review
10.0/10
Outstanding
Posted on May 6, 2025
Overall, it's good, the location is very close to the West Lake Xixi Wetland and Tianmuli Street. There are relatively rich restaurants, and the most important thing is that parking is very convenient. If I have to say something that I am not particularly satisfied with, it may be that the design of the room is relatively old, and the layout of the toilet and sink is obviously old. But the flaws do not outweigh the merits.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your high praise. We have always been adhering to the guest philosophy of "treating each other with sincerity and caring without disturbing others", so that guests can maintain their original lifestyle and feel relaxed and comfortable like at home. Thank you again for your support and encouragement. We will continue to work hard and do our best to leave beautiful and warm memories for every guest. I look forward to meeting you again in Hangzhou, and wish you a happy life, peace and joy!
Xilihutudejiujiu
Deluxe 2-bed Room
Stayed in Mar 2025
Couples
22 review
7.2/10
Posted on Apr 21, 2025
Advantages⭐️️⃣The hotel's location is good, quiet in a busy city, and relatively close to the Tianmu Li business district, so you can go shopping and have a drink in the evening. It is also convenient to go to tourist attractions. 2️⃣Parking is very convenient at the hotel, it has its own parking lot and is free. 3️⃣The room space is also suitable, not too small. Disadvantages➡️1️⃣The hotel is a bit old, so the facilities are a bit old, but the maintenance is still OK. 2️⃣The hotel's breakfast is rather simple and not rich or delicious enough.
Original TextTranslated by Google
Response from Property: Dear guests, hello. Sincerely thank you for your objective and detailed feedback! We always believe that guests' real experience is the core driving force for service upgrades. We are honored by your recognition, and we also attach great importance to the questions you raised. We will further adjust the breakfast content, remove some highly homogeneous dishes, and develop some seasonal new products. We hope that your next stay will bring you a more satisfactory experience. I wish you a happy life!