Lotus Glade Hotel

Lotus Glade Hotel Reviews

Lotus Glade Hotel

No.38 Yanggongdi Road, Xihu District, Hangzhou, Zhejiang, 310003, ChinaView Hotel Details
Lotus Glade Hotel
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Guest Reviews of Lotus Glade Hotel

9.4/10
Outstanding
493 review
Verified reviews
Location9.7
Amenities9.2
Service9.5
Cleanliness9.4
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All reviews(493)
Positive reviews(477)
Reviews with photos/video(219)
Classy environment(125)
Close to scenic area(33)
Tasty food(20)
Too many mosquitoes(15)
Perfect for kids(14)
Secluded lake view(11)
Has rooms for families(4)
Tasty restaurant(4)
Negative reviews(16)
Szandi
Panoramic Room
Stayed in Apr 2025
Solo travellers
6 review
9.5/10
Amazing
Posted on May 4, 2025
Excellent location right by the West Lake, just walking distance to the West Lake Impression show. Very cute room, nice nature view and surroundings, it’s small and my room had no closet only a few hangers on a rack, but it’s perfect for a short holiday. Dehumidifier,plug in  mosquito repellent and mosquito spray provided in the room was an excellent and thoughtful touch 👍🏻 my Chinese isn’t very good so I was a bit concerned but they had a staff member who spoke English, thank you 😅
Response from Property: Dear guest, thank you for your valuable comments on staying at Hangzhou Lotus Hotel. I will share your suggestions with our team. We have received your small suggestions on hangers. Thank you again for your support and trust. We hope to provide you with more considerate and satisfactory services during your next stay. I wish you a happy life~
Guest User
Panoramic Room
Stayed in Mar 2025
Travel with friends
1 review
8.0/10
Very Good
Posted on Apr 17, 2025
Good location, great staff services, average amenities, good value for money meal
Kerry. Naude
Panoramic Room
Stayed in Apr 2025
Couples
3 review
8.0/10
Very Good
Posted on May 4, 2025
Awesome location, friendly staff. Highly recommended!!!
Response from Property: 非常感謝您抽空分享您在蓮遇酒店的入住體驗,我們深感榮幸能成為您西湖之旅的一部分。得知您對酒店的地理位置和服務人員服務感到滿意,尤其是窗外的美景給您留下了深刻印象,這讓我們倍感欣慰。我們一直致力於為每一位客人提供舒適且難忘的住宿體驗,您的肯定是對我們最大的鼓勵。關於您提到的設施有些許老舊的問題,我們對此表示歉意。請您知道,我們正逐步進行酒店的翻新升級計劃,旨在保留其獨特魅力的同時,提升硬件設施和服務品質。您的反饋將直接推動這一進程,幫助我們更好地滿足賓客的需求和期望。我們非常感激您能夠如此細緻地觀察並提供反饋,這對於我們來説是極其寶貴的。我們承諾將持續改進,以期在您下次光臨時,能提供更加完善和舒適的環境。再次感謝您的光臨和支持,我們期待着在不久的將來再次迎接您的到來,讓您體驗一個煥然一新的蓮遇酒店。祝您生活愉快,期待與您的再次相遇!
SY Wan
Special Room
Stayed in Feb 2025
Travel with friends
6 review
10.0/10
Outstanding
Posted on Apr 6, 2025
Lovely cottage in the grove. Restaurant food is delicious.
Emanuele Fioretti
Garden-view Room
Stayed in Jul 2024
Couples
5 review
9.5/10
Amazing
Posted on Aug 2, 2024
The staff is professional, the location is just stunning. Everything was nice! The only pain point is that nobody in the structure speaks english.
Response from Property: Hello! Thank you for choosing Lotus Hotel and sharing your valuable stay experience. We are very pleased to hear that you highly evaluated the professional attitude of the hotel staff and the location of the hotel. Lotus Hotel is located next to Quyuan Fenghe in West Lake. It is indeed an ideal place with picturesque scenery and tranquility in the bustling city. We are very honored to receive your comment of "everything is great", which is a great encouragement to us. At the same time, we are deeply sorry for the inconvenience caused to you due to language communication problems. We realize that in today's internationalized world, providing multilingual services is very important. Your feedback is very valuable to us. We will take measures as soon as possible to strengthen English training for our employees to improve our international service level. Thank you again for your valuable advice and wish you a happy life!
Jean Paul
Panoramic Room
Stayed in Mar 2025
Business travellers
1 review
9.0/10
Great
Posted on Apr 19, 2025
A great place in dry times
Mohd Firdaus Bin Mohd Ramli
Forest-Themed Comfort Room With Scenic View
Stayed in Apr 2024
Solo travellers
46 review
10.0/10
Outstanding
Posted on Jun 7, 2024
Amazing hospitality from owner. Will come again next time & recommended 200%
Response from Property: 謝謝您的信任和好評~~
Anonymous User
Panoramic Room
Stayed in Apr 2025
Business travellers
53 review
10.0/10
Outstanding
Posted on May 18, 2025
Right next to Yanggong Dike of West Lake, among many trees, the air is fresh, and there are also internet celebrity check-in spots. You can eat and drink at night. Except for the slightly worse breakfast, everything else is very good
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6/7
Guest User
Panoramic Room
Stayed in Apr 2025
Business travellers
3 review
10.0/10
Outstanding
Posted on May 9, 2025
The hotel looks like a combination of a forest restaurant and a homestay. It is integrated into the forest of the scenic area. The environment is very quiet and secluded. Yanggong Dike and Quyuan Fenghe are right outside the door. It feels good to walk in the forest in early summer. The guy and sister Yu at the front desk are enthusiastic in service. They took the initiative to deliver umbrellas to the door on rainy days and helped print documents attentively. Thumbs up!
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Guest User
Garden-view Room
Stayed in Mar 2025
Solo travellers
14 review
10.0/10
Outstanding
Posted on Apr 29, 2025
A place to rest in a secret place, a quiet space surrounded by noise. The hotel is hidden in the lush forest of Quyuan Lotus. The rooms are separate small houses. Outside the window are trees, paths and lakes. You can hear birds singing in the early morning. Outside the courtyard is the Hangzhou flower garden. It is very close to the West Lake Scenic Area, Lingyin Temple and Botanical Garden. The rooms are clean and tidy, the service is warm and thoughtful, and the restaurant in the courtyard is rich in variety and delicious.
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Response from Property: 感謝您對杭州蓮遇酒店的高度評價和支持!我們非常榮幸能夠得到您的滿分推薦,這對我們的團隊來説是一個巨大的鼓勵。您對酒店地理位置、環境氛圍、房間清潔度及服務質量的認可,讓我們感到非常欣慰。再次感謝您的支持和推薦,如果您將來還有機會來到杭州,我們真誠地歡迎您再次選擇蓮遇酒店。祝您一切順利,生活美滿!
Anonymous User
Garden-view Room
Stayed in Mar 2025
Travel with friends
5 review
10.0/10
Outstanding
Posted on Apr 29, 2025
The environment is very good, in the Metasequoia forest, full of greenery. The West Lake is just outside the door, and you can see the sunrise when you get up early. The front desk service is very enthusiastic, and the hotel also has food and beverages that can be delivered to the guest rooms.
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6/9
Response from Property: Thank you for your high evaluation and support of Hangzhou Lotus Hotel! We are very honored to receive your full recommendation, which is a great encouragement to our team. We are very pleased with your recognition of the hotel's location, environment, room cleanliness and service quality. Thank you again for your support and recommendation. If you have the opportunity to come to Hangzhou in the future, we sincerely welcome you to choose Lotus Hotel again. I wish you all the best and a happy life!
Guest User
Garden-view Room
Stayed in Mar 2025
Solo travellers
1 review
10.0/10
Outstanding
Posted on Apr 29, 2025
The environment is very good, right inside the scenic spot, the single-family room has a forest style, the restaurant is beautiful, and it is convenient and comfortable to play in West Lake😌 The service is also in place, and the staff are very enthusiastic❤
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Response from Property: 感謝您對杭州蓮遇酒店的高度評價和支持!我們非常榮幸能夠得到您的滿分推薦,這對我們的團隊來説是一個巨大的鼓勵。您對酒店地理位置、環境氛圍、房間清潔度及服務質量的認可,讓我們感到非常欣慰。再次感謝您的支持和推薦,如果您將來還有機會來到杭州,我們真誠地歡迎您再次選擇蓮遇酒店。祝您一切順利,生活美滿!
Guest User
Garden-view Room
Stayed in Mar 2025
Travel with friends
6 review
10.0/10
Outstanding
Posted on Apr 27, 2025
As a business travel expert and Hangzhou citizen for 20 to 30 years, I always recommend and arrange a stay here every time my clients and friends come. Although the hardware is not as good as the surrounding super five-star hotels, the forest healing feeling of being close to the West Lake and the damn relaxation are unique to the West Lake. I strongly recommend their oxygen breakfast. I love it every time I have a sip of their Mingqian tea after running around the lake. 😀
Original TextTranslated by Google
Response from Property: 感謝您對杭州蓮遇酒店的高度評價和支持!我們非常榮幸能夠得到您的滿分推薦,這對我們的團隊來説是一個巨大的鼓勵。您對酒店地理位置、環境氛圍、房間清潔度及服務質量的認可,讓我們感到非常欣慰。再次感謝您的支持和推薦,如果您將來還有機會來到杭州,我們真誠地歡迎您再次選擇蓮遇酒店。祝您一切順利,生活美滿!
Guest User
Garden-view Room
Stayed in Mar 2025
Family
1 review
10.0/10
Outstanding
Posted on Apr 25, 2025
The location is in Quyuan Fengheli on Yanggong Dike, also very close to Su Causeway. The surrounding environment is very good, living in the forest, the service is also good, it is a very good experience, I will come again.
Original TextTranslated by Google
Response from Property: 感謝您對杭州蓮遇酒店的高度評價和支持!我們非常榮幸能夠得到您的滿分推薦,這對我們的團隊來説是一個巨大的鼓勵。您對酒店地理位置、環境氛圍、房間清潔度及服務質量的認可,讓我們感到非常欣慰。再次感謝您的支持和推薦,如果您將來還有機會來到杭州,我們真誠地歡迎您再次選擇蓮遇酒店。祝您一切順利,生活美滿!
Ivy Pang
Forest-Themed Comfort Room With Scenic View
Stayed in Mar 2025
Family
6 review
9.0/10
Great
Posted on May 16, 2025
The hotel is located in the West Lake, and the scenery in the jungle is very beautiful Surrounded by trees, a relaxing environment~ The kids liked the room very much. In the morning, you can go outside and sit comfortably. I heard the chirping of birds outside. Ask ** to give food to the children, and it can be delivered directly to the door of the room Be careful not to get off at parking lot 3. (At first the driver dropped us off at the parking lot and walked a long way) Afterwards, I asked the staff and found out that I should get off at "Hangzhou Flower Garden". Just a few steps to the hotel~ It is recommended that you call the staff to help you carry your luggage. Because the rocks on the road make it difficult to push the suitcase. Thank you very much, the staff is very polite and helpful. Before we left, we called to ask if we could help take our luggage from the room to the staff room. The staff helped us and also took our luggage to the driveway when we left, because it was really difficult to carry so much luggage with children. One thing to note is that there are trees all around. Be prepared to prevent mosquitoes.
Original TextTranslated by Google
6/7