Atour Hotel (Hangzhou Binjiang Binwen Road)

Checked into the hotel, the front desk service was very good. The cleanliness of the room was not satisfactory. There were small particles of sand on the sheets. The countertops were not wiped clean and the floor was not mopped. The disposable cups in the room were dirty. I asked the front desk to deliver cups. The attitude of the waiter who came up was so bad that his whole face was stained. They didn't leave me a trace and handed the cup backhand to me. The rim of the cup was still rubbing against the door handle. I couldn't use it, so I didn't give any feedback if I encountered any problems. In addition, the water heater was really noisy during the shower, making a sizzling sound. I finished washing so quickly that my head felt swollen. I turned on the hot air in the air conditioner at night, but it wasn't warm at all and the sound was still very loud. I woke up the next day covered with quilts from the cold. I live on a high floor and the elevator responded very quickly at night. I was still praising it to my companions. It took 3 minutes to wait for the elevator at 6 o'clock the next morning, and 5 minutes to go down to the first floor. Obviously only one of the two elevators was open. If it weren't for the proximity to Lacy Street, I wouldn't have chosen this place.