Số 11 phố Mã Mây, Phường Hàng Buồm, Quan Hoan Kiem, Hanoi, VietnamView Hotel Details
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MAD Monkey Hanoi - Hostel Guest Reviews
8.8/10
Very Good
81 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.3
Service8.6
Cleanliness8.9
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All reviews(81)
Positive reviews(77)
Reviews with photos/video(30)
Awesome stay(23)
Clean and tidy(22)
Friendly staff(14)
Great location(13)
Awesome rooms(11)
Too noisy(10)
Great value for money(10)
Negative reviews(4)
Travel Monkey
Standard 6-Bed Dorm
Stayed in Feb 2025
Solo travellers
31 review
8.0/10
Very Good
Posted on Apr 3, 2025
Overall a very pleasant experience.
Breakfast was very disappointing, only an egg and a bun. No coffee, water etc.
Wouldn't go back for such a high priced stay.
Response from Property: Hi there! Thank you for taking the time to share your feedback. We're pleased to hear that you had an overall pleasant experience with us. We’re sorry to hear that breakfast did not meet your expectations. Please note that our complimentary breakfast includes a light meal, and beverages such as coffee and water are available at an additional cost from our café. We understand how important a good breakfast is and truly appreciate your input; it helps us improve the guest experience. We hope to have the chance to welcome you back in the future.
Rucitra Deasy
Bed In Standard 10-Bed Female Dorm +
Stayed in Jul 2024
Travel with friends
15 review
9.5/10
Amazing
Posted on Aug 27, 2024
Its super cleaaan! The staff was very warm and nice. The room itself is so clean. There’s a bar n restaurant downstair and its a good place to hang out with other traveller and chit chat~ and its also cheap. Would love to be back here if i’m back to Hanoi
Response from Property: Hi Rucitra! Thank you for your kind review. It makes this business all the more pleasurable when we have lovely guests like you and your party staying with us. Safe travels and enjoy the rest of your trip.
EPM.Koya
Bed In Standard 10-Bed Female Dorm +
Stayed in Mar 2025
Solo travellers
1 review
6.0/10
Posted on Apr 16, 2025
I stayed in 8 female dorms. Just so so.
Shekinah Jimenez
Bed In Standard 10-Bed Female Dorm +
Stayed in Jul 2024
Solo travellers
7 review
9.5/10
Amazing
Posted on Aug 12, 2024
Not usually a party person when travelling, but my oh my, staying at this place has unleashed my feral spirit (in a good way of course). They have amazing staff, fun events, free drinks and breakfast and cozy rooms! For the price I paid, it was definitely worth it after all the free beers I got.
Only downside (which is a bit of a bummer for me as a budget traveller) is that you’re not allowed to bring “outside” food into your room—no snacks, fruits, takeouts etc. since they have a restaurant and they would want u to buy their food rather than buy some outside. It ****** for a bit especially if ure starving at 3am and dont wanan go out, but i didn’t mind that much as there were lots of food stalls and restaurants right outside the place.
Highly recommend this place whether or not ure a party animal. Such a fun and affordable hostel!
Response from Property: HI there! Thank you so much for your kind review and for recognizing the hard work we put in. You were a great guest and we are looking forward to seeing you again. Lots of love from Mad Monkey.
Haja
Standard 6-Bed Dorm
Stayed in Jun 2024
Solo travellers
38 review
8.5/10
Very Good
Posted on Jul 20, 2024
Very good place to stay to meet other travelers. Location good also. lots of restaurants, bars and massage salon around. ATM at the hall so practical when knowing most of merchant only accept cash in vietnam, actually i've never seen that before in any other hostels i ve been. On the other hand, they keep straight your passport for granted without requesting in place of deposit for key. That i've never seen anywhere else as well. I did refuse and pay a little deposit instead. They should have given the choice to people at the first place. But aside this bad point, i still recommend this place without any hesitation
Response from Property: Hi Haja! Thank you so much for your thoughtful review. We have considered your comments and we have taken action to improve the Mad Monkey experience for future guests based on your feedback. You were a great guest and we are looking forward to seeing you again. Lots of love from Mad Monkey.
Kiran
Standard 10-Bed Dorm Plus
Stayed in May 2024
Solo travellers
2 review
10.0/10
Outstanding
Posted on Jun 9, 2024
Mad monkey is amazing wherever you go definitely recommend for solo. Maybe a bit more expensive than other hostels but it is worth it
Response from Property: Hi there! Thank you so much for taking the time to give us a good review. You’re the best and we look forward to seeing you again soon. Cheers from the team at Mad Monkey.
Anonymous User
Bed in Superior 8-Bed Female Dorm
Stayed in Oct 2023
Solo travellers
7 review
9.5/10
Amazing
Posted on Dec 1, 2023
The hostel is very clean and the rooms are modern. However, the upper part of the bunk bed is not completely dark as soon as someone turns on the light in the room. (Recommendation, lower bed) In addition, the entire bed frame moves as soon as someone moves in the other bed, as the four beds are connected. The hotel staff is super friendly and helpful. They are happy to help with any questions, requests or suggestions. They are also happy to chat about local tips. There are activities every evening that you can take part in if you wish. (karaoke nights, pub crawls, beer pong tournaments and so on)
The in-house travel team is happy to organize excursions if required. Greatly located in the Old Quarter!
Response from Property: Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent stay regarding the movement of the bed in your room.Please know that guest comfort and satisfaction are our top priorities, and we take all feedback seriously. Our maintenance team has been alerted to investigate the issue promptly and take the necessary steps to address it to prevent any future occurrences.We truly appreciate your patience and understanding as we work to ensure that all our guests have a comfortable and enjoyable stay. If there's anything else we can do to make it right or if you have any further concerns, please don't hesitate to contact us directly.We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve. Much love from Mad Monkey!
PLynlin
Standard 6-Bed Dorm
Stayed in Apr 2024
Solo travellers
44 review
7.5/10
Posted on May 31, 2024
very chic and international.they even hold many parties every night.the vibe is cool.but visitors who live here are mostly teenagers.anyway.my first experience in hostel here is not bad.
Response from Property: Hi there! Thank you so much for taking the time to give us a good review. Please let us know if there's anything we can do to improve. Safe travels!
Guest User
Standard 12-Bed Dorm
Stayed in Feb 2024
Solo travellers
19 review
10.0/10
Outstanding
Posted on Apr 4, 2024
Absolute must if you enjoy partying and meeting new people. The Mad monkey team were great with organising the Ha Giang loop for me as well, they are in the process of refunding for one less stay on the loop too. Would definitely stay again.
Response from Property: Dear Guest, Wow, thanks for the great review! We’re so glad to hear that you had a good time at Mad Monkey. Looking forward to seeing you again sooner than later. Much love from Mad Monkey!
Guest User
Bed In Standard 10-Bed Female Dorm +
Stayed in Feb 2024
Solo travellers
19 review
8.0/10
Very Good
Posted on Mar 23, 2024
It’s definitely a party hostel with a younger pool of people. It is also outside the city so you’d have to take a grab to the old town. The staff is very friendly though and they have been very responsive and accommodating when I told them that I wanted to switch rooms. I did like the Mad Monkey in Hanoi more.
Response from Property: Hiya, thank you for your lovely review. We take all feedback seriously, and your review is much appreciated. We hope you’ll be able to visit another one of our socially responsible hostels during your travels.
The Ragamuffin Traveler
Stayed in Jul 2023
Solo travellers
4 review
10.0/10
Outstanding
Posted on Aug 7, 2023
I had a great stay in this hostel. I arrived late night and there was a party going on at the 1st floor of the hostel. Everyone is welcoming.
The bar/club stops at 12MN which gives ample time for sleep.
It’s also clean and cozy.
Response from Property: Dear Guest, Thank you so much for your fantastic review! We're thrilled to hear that you had a great stay at our hostel. It's wonderful to know that you found our atmosphere welcoming and enjoyed the party vibes on the first floor. We strive to create a lively yet comfortable environment for all our guests, and it's fantastic to hear that you felt right at home.We understand the importance of a good night's sleep, which is why we ensure that our bar/club wraps up at midnight, allowing everyone ample time to recharge for the next day's adventures.Maintaining cleanliness and coziness is a top priority for us, so we're delighted that you found our facilities to your liking. Your satisfaction is our ultimate goal, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future! Much love from Mad Monkey!
Med (莫天)
Stayed in Dec 2023
Solo travellers
3 review
10.0/10
Outstanding
Posted on Feb 7, 2024
Thir hostel is located in the heart of the old quarter. It's very tidy and comfortable but that area is too noisy. It's suitable for those who wanna party every night. However, it you wanna get a good night sleep then I wouldn't recommend it.
Response from Property: Dear Guest, It was so fun hanging out with you - thanks for making Mad Monkey one of the stops on your adventure. Your review means a lot. Wishing you all the best for the rest of your travels!
Guest User
Stayed in Dec 2023
Solo travellers
1 review
10.0/10
Outstanding
Posted on Feb 3, 2024
Its the best place for holidays and know new people, good service, good activities, all you need.
Response from Property: Dear Guest, Thanks for all the positive vibes! Your words brought a smile to the team’s face today. You’re the best and we look forward to seeing you again soon. Cheers from the team at Mad Monkey.
Guest User
Bed In Standard 10-Bed Female Dorm +
Stayed in Dec 2023
Solo travellers
3 review
8.5/10
Very Good
Posted on Mar 12, 2024
Really good for the price and very convenient location. Despite there being many events going on at night at the hostel, the rooms are very quiet so you don’t have to worry about being disturbed.
Response from Property: Heyaa, we loved you! Come back soon! Thanks for your review; it’s so kind of you to say all that. Keep being awesome and have a fantastic trip around Asia! Cheers and come back soon!
Jan Hendrik
Stayed in Nov 2023
Solo travellers
6 review
6.5/10
Posted on Dec 23, 2023
Nice location, i had bad luck with my roommates just being superloud every night! It's annoying you can't Bring in food!
Response from Property: Dear Guest, Thank you so much for your review – your feedback really helps us, and we always take it to heart. It was a delight to host you at Mad Monkey. Cheers to you!