Grand Cititel Hanoi Hotel & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hanoi
Grand Cititel Hanoi Hotel & Spa
Private host
Renovated in 2024
13B Tong Dan, Trang Tien, Quan Hoan Kiem, Hanoi, Vietnam
Show on Map
We Price Match
Highlights
Delicious breakfast
Ideal location
Lots to doAmenities
Hiking
Fitness RoomFree
Airport pick-up
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Café
All Amenities
Property Description
With a stay at Grand Cititel Hanoi Hotel & Spa, you'll be centrally located in Hanoi, just a 5-minute walk from Hanoi Opera House and 8 minutes by foot from Hoan Kiem Lake. This spa hotel is 0.5 mi (0.8 km) from Thang Long Water Puppet Theatre and 0.8 mi (1.2 km) from Hanoi Old Town Night Market.
Show More
8.5/10
Very GoodGreat location, clean room and good service.
All 128 Reviews
Surroundings
Airport: Noi Bai International Airport
(26.0 km)
Train: Hanoi Railway Station
(2.5 km)
Landmarks: Vietnam National Museum of History
(190m)
Landmarks: Vườn hoa con Cóc
(220m)
Landmarks: Hanoi Children's Palace
(310m)
View on Map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Grand Deluxe Twin Room
2 Single bed
24m² | Floor: 1-9
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Check Availability
4
Deluxe Double Room
1 Queen bed
22m² | Floor: 1-12
May not have a window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Tea Bag
Private Toilet
Check Availability
4
Grand Deluxe Double Room
1 King bed
24m² | Floor: 1-9
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Tea Bag
Toothbrush
Check Availability
1
Run of House
Free wired Internet
Air Conditioning
Private Bathroom
Tea Bag
Private Toilet
Check Availability
5
Deluxe Twin Room
2 Single bed
22m² | Floor: 2-12
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Tea Bag
Toothbrush
Check Availability
6
Suite Twin Room
2 Single bed
26m² | Floor: 2-7
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Tea Bag
Toothbrush
Check Availability
6
Suite City View Room
1 King bed
26m² | Floor: 2-7
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Tea Bag
Toothbrush
Check Availability
6
Superior Double Room
1 Queen bed
20m² | Floor: 1
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Tea Bag
Toothbrush
Check Availability
Hide Room Types
Guest Reviews
8.5/10
Very Good
128 reviews
Verified Reviews- Cleanliness8.5
- Amenities8.2
- Location8.6
- Service8.8
Average for similar properties in Hanoi
AI Summary
Conveniently located in Hanoi, the hotel offers a delicious breakfast and clean, comfortable rooms. Guests appreciate the friendly staff and the hotel's proximity to major attractions.
Shi Min
May 5, 2025
Bed was comfortable but the facilities need a little up-keeping. Location wise it’s a short walk to old quarter and also near enough to bus stops to travel further if you’d like. The sink and toilet drainage was slow and the shower water leaked into the bedroom but the staff said they’ll look into it when I gave feedback. There was also a nail sticking out of the bedframe luckily I didn’t injure myself
Arlene Alejandro
April 21, 2025
Friendly and attentive service, well-maintained rooms, and convenient location. However, the hotel is situated in a narrow alley, which might be inconvenient when carrying luggage. It is located nearby some tourist attractions
Edmund Huan Sheng
January 31, 2025
I am delighted to say that this was the best hotel of my trip. The room was spacious, clean, modern, and very comfortable.
During the Tet festival, the hotel receptionist went above and beyond by helping to arrange food delivery. The staff spoke English very well and were quick to assist with any issues or requests.
I would highly recommend this hotel to anyone.
Vietnamtraveller
January 19, 2025
Price is good compare to other options in old town
Room is big, clean but the concept in the room is not convenience to me
Breakfast has few choice only
But the plus point is a wooden floor, make room feel cleaner and no smell dusty
Jacky Siao
December 17, 2024
This hotel near in Hanoi street town very easy to go walking around town, hotel have very strong hospitality and customer service experience how to explain to guest where to recommend near by place to the guest, specially thanks to Ms Stella Front Desk Supervisor, Mr CS Tinh Front Desk staff, Mr Alex GSM from Front Desk, all the front desk staff very helpful and speak English very well and friendly. Highly recommendation to solo travellers. Personality talk to Front Office Manager and surprise he can speak Chinese very well ❤️🇻🇳
Kiam Hwee Raymond
March 23, 2025
Nice and cosy
SamHakosem
October 5, 2024
I've visited Hanoi many times, and my stay at Grand Cititel Hanoi was exceptional. Though the room wasn't too big, it was cleaned daily, and the breakfast buffet offered a wide variety of options. However, the two main reasons I chose Grand Cititel were:
1, its convenient location—close to my preferred destinations and near a pho restaurant with friendly vendors and the nearby coffee shops and restaurants.
2, The staff were outstanding. Special thanks to Alex for handling any issues that arose during my stay. He was always ready to help with his understanding of the trip and the local area, truly a great leader for the young team, including Ms. Hoai, Nhi, and Mr. Phat.
Next time I visit Hanoi, I'll definitely choose Grand Cititel again. Highly recommended!
Maz686
September 23, 2024
I initially booked 1 week at the hotel and then extended my stay there for another week. The purpose of my trip was buisness related and so the hotel served well. The staff were really polite and helpful. The reception staff were always warm and welcoming, the house keeping worked well with cleaning the room while I was out and around my schedule and the kitchen staff at breakfast were really lovely, especially Phomg, I hope I've spelled that correctly. Every morning, he would greet me with a warm welcome and assist me with finding a lovely seat at breakfast. He quite quickly learned my orders and would always have my coffer waiting at my table and order my omelette for me, which was really sweet. The service there was great. The location is just a short walk, maybe 13 mins to Old Quarters. One thing I'd say needs an update is the gym. I'd suggest getting some new gym mats ( a material that can easily be cleaned after use) and just an update with the equipment. Other than that, it was great to be there
Services & Amenities
Most popular business facilities
Hiking
Off-site
Fitness Room
Free
Airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Café
Airport drop-off
Additional charge
Taxi booking service
Station Pick-Up Service
Additional charge
Currency Exchange
Meeting Room
Additional charge
Business Center
Multi-Function Room
Wake-Up Call
Wi-Fi in Public Areas
Free
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking
Transportation
Station Drop-Off Service
Additional charge
Shuttle Bus Service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Taxi booking service
Business Services
Postal Service
Multi-Function Room
Fax/Copying Service
Additional charge
Meeting Room
Additional charge
Business Center
Front Desk Services
24-Hour Front Desk
Concierge Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages Spoken
Vietnamese
Japanese
Spanish
German
Food & Drink
Snack Bar
Café
Bar
Alcohol-Free Rooms (On Request)
Lobby Bar
Room Service
Public Areas
No Smoking in Public Areas
Smoking Area
Elevator
Health & Wellness
Fitness Room
Free
Hiking
Off-site
Cleaning Services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Clothes Steamer
Facilities for Children
Children's Meals Available
Children's Bathrobe
Kids' Toothbrush
Accessibility
Accessible Rooms Available
Safety & Security
Security Alarm
Smoke Detector
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
The property will provide check-in details after booking
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, American, Asian, Continental, Gluten-free, Vegan, Vegetarian
StyleA la carte, Buffet, Boxed/packaged food
Opening hours[Mon - Sun] 06:00-10:00 Open
| Age | Fee |
|---|---|
Children 17 years old and under | VND 200,000 (approx. £5.61) per person |
Adult | Buffet:VND 200,000 (approx. £5.61) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the Hotel
Managed by a Private Host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
Legal Information
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession. Private hosts are not regarded as traders and EU consumer law may not apply.
Property Description
- Opened: 2018
- Renovated: 2024
- Number of Rooms: 97
With a stay at Grand Cititel Hanoi Hotel & Spa, you'll be centrally located in Hanoi, just a 5-minute walk from Hanoi Opera House and 8 minutes by foot from Hoan Kiem Lake. This spa hotel is 0.5 mi (0.8 km) from Thang Long Water Puppet Theatre and 0.8 mi (1.2 km) from Hanoi Old Town Night Market.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 30 kilometers.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, The Shii Kitchen, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Hanoi? This hotel has 538 square feet (50 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Stay in one of 98 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 30 kilometers.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, The Shii Kitchen, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Hanoi? This hotel has 538 square feet (50 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Stay in one of 98 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and bidets.