Grand Cititel Hanoi Hotel & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hanoi

Grand Cititel Hanoi Hotel & Spa

Private host
Renovated in 2024
13B Tong Dan, Trang Tien, Quan Hoan Kiem, Hanoi, Vietnam
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hotel overview picture
Highlights
Delicious breakfast
Ideal location
Lots to do
Amenities
Hiking
Fitness RoomFree
Airport pick-up
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Café
All Amenities
Property Description
With a stay at Grand Cititel Hanoi Hotel & Spa, you'll be centrally located in Hanoi, just a 5-minute walk from Hanoi Opera House and 8 minutes by foot from Hoan Kiem Lake. This spa hotel is 0.5 mi (0.8 km) from Thang Long Water Puppet Theatre and 0.8 mi (1.2 km) from Hanoi Old Town Night Market.
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8.5/10
Very Good
Great location, clean room and good service.
All 128 Reviews
Surroundings
Airport: Noi Bai International Airport
(26.0 km)
Train: Hanoi Railway Station
(2.5 km)
Landmarks: Vietnam National Museum of History
(190m)
Landmarks: Vườn hoa con Cóc
(220m)
Landmarks: Hanoi Children's Palace
(310m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Grand Deluxe Twin Room
4

Grand Deluxe Twin Room

2 Single bed
24m² | Floor: 1-9
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Room Details
Check Availability
Deluxe Double Room
4

Deluxe Double Room

1 Queen bed
22m² | Floor: 1-12
May not have a window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Tea Bag
Private Toilet
Room Details
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Grand Deluxe Double Room
4

Grand Deluxe Double Room

1 King bed
24m² | Floor: 1-9
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Tea Bag
Toothbrush
Room Details
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Run of House
1

Run of House

Free wired Internet
Air Conditioning
Private Bathroom
Tea Bag
Private Toilet
Room Details
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Deluxe Twin Room
5

Deluxe Twin Room

2 Single bed
22m² | Floor: 2-12
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Tea Bag
Toothbrush
Room Details
Check Availability
Suite Twin Room
6

Suite Twin Room

2 Single bed
26m² | Floor: 2-7
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Tea Bag
Toothbrush
Room Details
Check Availability
Suite City View Room
6

Suite City View Room

1 King bed
26m² | Floor: 2-7
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Tea Bag
Toothbrush
Room Details
Check Availability
Superior Double Room
6

Superior Double Room

1 Queen bed
20m² | Floor: 1
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Tea Bag
Toothbrush
Room Details
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Guest Reviews

8.5/10
Very Good
128 reviews
Verified Reviews
  • Cleanliness8.5
  • Amenities8.2
  • Location8.6
  • Service8.8
Average for similar properties in Hanoi
Most Mentioned
AI Summary
Conveniently located in Hanoi, the hotel offers a delicious breakfast and clean, comfortable rooms. Guests appreciate the friendly staff and the hotel's proximity to major attractions.
S‍h‍i‍ ‍M‍i‍n
May 5, 2025
Bed was comfortable but the facilities need a little up-keeping. Location wise it’s a short walk to old quarter and also near enough to bus stops to travel further if you’d like. The sink and toilet drainage was slow and the shower water leaked into the bedroom but the staff said they’ll look into it when I gave feedback. There was also a nail sticking out of the bedframe luckily I didn’t injure myself
A‍r‍l‍e‍n‍e‍ ‍A‍l‍e‍j‍a‍n‍d‍r‍o
April 21, 2025
Friendly and attentive service, well-maintained rooms, and convenient location. However, the hotel is situated in a narrow alley, which might be inconvenient when carrying luggage. It is located nearby some tourist attractions
E‍d‍m‍u‍n‍d‍ ‍H‍u‍a‍n‍ ‍S‍h‍e‍n‍g
January 31, 2025
I am delighted to say that this was the best hotel of my trip. The room was spacious, clean, modern, and very comfortable. During the Tet festival, the hotel receptionist went above and beyond by helping to arrange food delivery. The staff spoke English very well and were quick to assist with any issues or requests. I would highly recommend this hotel to anyone.
V‍i‍e‍t‍n‍a‍m‍t‍r‍a‍v‍e‍l‍l‍e‍r
January 19, 2025
Price is good compare to other options in old town Room is big, clean but the concept in the room is not convenience to me Breakfast has few choice only But the plus point is a wooden floor, make room feel cleaner and no smell dusty
J‍a‍c‍k‍y‍ ‍S‍i‍a‍o
December 17, 2024
This hotel near in Hanoi street town very easy to go walking around town, hotel have very strong hospitality and customer service experience how to explain to guest where to recommend near by place to the guest, specially thanks to Ms Stella Front Desk Supervisor, Mr CS Tinh Front Desk staff, Mr Alex GSM from Front Desk, all the front desk staff very helpful and speak English very well and friendly. Highly recommendation to solo travellers. Personality talk to Front Office Manager and surprise he can speak Chinese very well ❤️🇻🇳
K‍i‍a‍m‍ ‍H‍w‍e‍e‍ ‍R‍a‍y‍m‍o‍n‍d
March 23, 2025
Nice and cosy
S‍a‍m‍H‍a‍k‍o‍s‍e‍m
October 5, 2024
I've visited Hanoi many times, and my stay at Grand Cititel Hanoi was exceptional. Though the room wasn't too big, it was cleaned daily, and the breakfast buffet offered a wide variety of options. However, the two main reasons I chose Grand Cititel were: 1, its convenient location—close to my preferred destinations and near a pho restaurant with friendly vendors and the nearby coffee shops and restaurants. 2, The staff were outstanding. Special thanks to Alex for handling any issues that arose during my stay. He was always ready to help with his understanding of the trip and the local area, truly a great leader for the young team, including Ms. Hoai, Nhi, and Mr. Phat. Next time I visit Hanoi, I'll definitely choose Grand Cititel again. Highly recommended!
M‍a‍z‍6‍8‍6
September 23, 2024
I initially booked 1 week at the hotel and then extended my stay there for another week. The purpose of my trip was buisness related and so the hotel served well. The staff were really polite and helpful. The reception staff were always warm and welcoming, the house keeping worked well with cleaning the room while I was out and around my schedule and the kitchen staff at breakfast were really lovely, especially Phomg, I hope I've spelled that correctly. Every morning, he would greet me with a warm welcome and assist me with finding a lovely seat at breakfast. He quite quickly learned my orders and would always have my coffer waiting at my table and order my omelette for me, which was really sweet. The service there was great. The location is just a short walk, maybe 13 mins to Old Quarters. One thing I'd say needs an update is the gym. I'd suggest getting some new gym mats ( a material that can easily be cleaned after use) and just an update with the equipment. Other than that, it was great to be there

Services & Amenities

Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern, American, Asian, Continental, Gluten-free, Vegan, Vegetarian
StyleA la carte, Buffet, Boxed/packaged food
Opening hours[Mon - Sun] 06:00-10:00 Open
AgeFee
Children 17 years old and under
VND 200,000 (approx. £5.61) per person
Adult
Buffet:VND 200,000 (approx. £5.61) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Age Requirements
There is no age limit for checked in guests.

Paying at the Hotel

Managed by a Private Host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.

Legal Information
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession. Private hosts are not regarded as traders and EU consumer law may not apply.

Property Description

  • Opened: 2018
  • Renovated: 2024
  • Number of Rooms: 97
With a stay at Grand Cititel Hanoi Hotel & Spa, you'll be centrally located in Hanoi, just a 5-minute walk from Hanoi Opera House and 8 minutes by foot from Hoan Kiem Lake. This spa hotel is 0.5 mi (0.8 km) from Thang Long Water Puppet Theatre and 0.8 mi (1.2 km) from Hanoi Old Town Night Market.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 30 kilometers.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, The Shii Kitchen, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Hanoi? This hotel has 538 square feet (50 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Stay in one of 98 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and bidets.

Frequently Asked Questions

What are some things to do near Grand Cititel Hanoi Hotel & Spa?

You can visit the following landmarks near Grand Cititel Hanoi Hotel & Spa: Vietnam National Museum of History, 190m from your search (straight-line distance).

What amenities and services does Grand Cititel Hanoi Hotel & Spa have?

Grand Cititel Hanoi Hotel & Spa has the following amenities and services: Shuttle Bus Service.

Does Grand Cititel Hanoi Hotel & Spa provide breakfast?

Yes, guests at Grand Cititel Hanoi Hotel & Spa can enjoy breakfast during their stay. Breakfast option(s): Western, American, Asian, Continental, Gluten-free, Vegan, Vegetarian.

Are pets allowed at Grand Cititel Hanoi Hotel & Spa?

Unfortunately, pets are not allowed at Grand Cititel Hanoi Hotel & Spa.

What are the check-in and check-out times at Grand Cititel Hanoi Hotel & Spa?

The check-in time at Grand Cititel Hanoi Hotel & Spa is 14:00 and the check-out time is 12:00.

Which airport is closest to Grand Cititel Hanoi Hotel & Spa?

Noi Bai International Airport is the closest airport to Grand Cititel Hanoi Hotel & Spa, and it is about 36 mins from hotel by car (26.0 km).

How much does it cost to stay at Grand Cititel Hanoi Hotel & Spa?

Prices at Grand Cititel Hanoi Hotel & Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

About This Property

Nearest AirportNoi Bai International Airport
Distance to Airport27.21KM
Nearest Train StationHanoi Railway Station
Distance to Train Station2.51KM
Average Price FromGBP54
Hotel Star Rating4