The One Premium Hotel

The One Premium Hotel Reviews

The One Premium Hotel

29 Thu Khoa Huan, Ben Thanh ward, district 1, District 1, Ho Chi Minh City, VietnamView Hotel Details
The One Premium Hotel
The One Premium HotelThe One Premium HotelThe One Premium Hotel
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Guest Reviews of The One Premium Hotel

6.8/10
50 review
Verified reviews
Location8.1
Amenities6.1
Service6.7
Cleanliness6.4
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All reviews(50)
Positive reviews(20)
Reviews with photos/video(5)
Great location(7)
Great service(6)
Amenities were average(4)
Negative reviews(9)
KAH GUAN
Deluxe Double Room (with Window)
Stayed in Nov 2024
Family
4 review
3.0/10
Posted on Jan 5, 2025
Room is dated and shower screen door was not installed, water flows into the toilet floor during shower. The hotel is facing directly to a discotecque, loud booming music can be heard very clearly until 3 am. It was very disappointing as we booked 2 rooms for 4 nights and we decided to change hotel after 2 days as it's impossible to sleep.. we forfeited our additional 2 nights and moved to other hotel.
Johnrey Bayawa
Deluxe Double Room (with Window)
Stayed in Feb 2024
Solo travellers
3 review
8.5/10
Very Good
Posted on Mar 17, 2024
Centrally located, few meters away from Ben Thanh market, some good restaurants and tour operators around the area, Long the front desk staff was friendly.
Response from Property: Thank you so much for your feedback, hope The One Hotel can serve you in the near furute
LIM CHOON HIONG
Deluxe Double Room (with Window)
Stayed in Feb 2024
Couples
3 review
7.5/10
Posted on Mar 10, 2024
Good location. Room is clean.reception is very helpful and friendly. Near benh ten market and accessible to famous tourist location. The only defect is it's opposite a disco which is quite noisy at certain hour. Overall is good.
Response from Property: Thank you so much for your feedback, hope The One Hotel can serve you in the near furute
Ng
Premium City View
Stayed in Feb 2025
Other
1 review
10.0/10
Outstanding
Posted on Mar 24, 2025
Comfortable room and friendly reception
Response from Property: Dear Mr/Ms We sincerely thank you for choosing The One Hotel as for your stay. Your valuable feedback inspires us to continually enhance our services, ensuring that every visit exceeds your expectations and provides a memorable and exceptional experience
Ming
Deluxe Double Room (with Window)
Stayed in Feb 2025
Solo travellers
8 review
5.5/10
Posted on May 6, 2025
LOCATION IS PERFECT, JUST A BIT LAUD
Response from Property: Dear Mr/Ms _ Thank you for sharing your feedback and we sincerely apologize for the inconvenience you experienced during your stay.Your comments regarding the noise issue and our handling of the situation are noted, and we will investigate further to ensure that similar situations are managed better in the future. We are committed to improving our services and guest satisfaction. Once again, we apologize for the frustration this caused, and we appreciate your feedback. We hope you will consider staying with us again in the future and allow us the opportunity to provide a better. Best regards
Dr IHSAN
Superior Double Room
Stayed in Mar 2024
Business travellers
2 review
2.0/10
Posted on Apr 21, 2024
It’s not a one star hotel Who gives this 3 star rating ? That’s completely cheating The hotel rooms are very small mattress are too old There is no facilities All night musics sounds That was a horrible experience for me Never book this hotel because of the rating …..
Response from Property: Sorry sir for the bad service experience at the hotel, we receive your comments to improve the hotel , Thank you so much for your feedback, hope The One Hotel can serve you in the near furute
Lydia
Superior Double Room
Stayed in Mar 2024
Family
1 review
4.0/10
Posted on Apr 14, 2024
Mould on the ceiling, bed was extremely hard. Not a nice place definitely pay for what you get. We paid $35 but was very gross and old
Response from Property: Sorry sir for the bad service experience at the hotel, we receive your comments to improve the hotel , Thank you so much for your feedback, hope The One Hotel can serve you in the near furute
Sean Austin
Superior Double Room
Stayed in Dec 2023
Family
20 review
8.0/10
Very Good
Posted on Feb 3, 2024
Booked 2 rooms, parents had some cockroaches. Loud music from across the street, could hear the bass all night. Staff is very nice and helpful. Laundry service was great and booked a tour through the travel agent on 1st floor. All was smooth. Would stay again
Response from Property: Thank you so much for your feedback, hope The One Hotel can serve you in the near furute
Pavinnat
Deluxe Double Room (with Window)
Stayed in Mar 2024
Couples
1 review
3.5/10
Posted on Apr 15, 2024
Room is not clean, bad smell overall are bad, don't recommend this hotel
Response from Property: Sorry sir for the bad service experience at the hotel, we receive your comments to improve the hotel , Thank you so much for your feedback, hope The One Hotel can serve you in the near furute
Jimmy131
Deluxe Double Room (with Window)
Stayed in Mar 2024
Solo travellers
38 review
7.5/10
Posted on Apr 24, 2024
Cheaper price and good position .many store near by and convenient
Response from Property: Thank you so much for your feedback, hope The One Hotel can serve you in the near furute
Guest User
Premium City View
Stayed in Dec 2023
Solo travellers
6 review
6.5/10
Posted on Feb 7, 2024
Great location. Toilet had a really bad smell coming though the pipes.
Response from Property: Sorry sir for the bad service experience at the hotel, we receive your comments to improve the hotel , Thank you so much for your feedback, hope The One Hotel can serve you in the near furute
MATSUI
Family Room With City View
Stayed in Mar 2024
Family
1 review
7.0/10
Posted on Apr 28, 2024
The stuff was friendly and kind.
Response from Property: Thank you so much for your feedback, hope The One Hotel can serve you in the near furute
Guest User
Family Room With City View
Stayed in Dec 2024
Family
5 review
9.0/10
Great
Posted on Feb 8, 2025
Busy area
Guest User
Premium City View
Stayed in Mar 2024
Solo travellers
1 review
8.5/10
Very Good
Posted on Apr 19, 2024
Nice area, nice price
Response from Property: Thank you so much for your feedback, hope The One Hotel can serve you in the near furute
Guest User
Superior Double Room
Stayed in Jun 2024
Couples
2 review
8.5/10
Very Good
Posted on Sep 3, 2024
good👍