Felix Hotel

Felix Hotel Reviews

Felix Hotel

219/8A D. Phạm Ngu Lao, Ho Chi Minh City, VietnamView Hotel Details
Felix Hotel
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Felix Hotel Guest Reviews

3.8/5
Good
92 review
Verified reviews
Location3.8
Amenities3.6
Service3.8
Cleanliness3.8
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All Reviews(92)
Positive reviews(76)
Reviews with photos/video(26)
Great service(28)
Awesome stay(18)
Quiet & comfortable(15)
Great value for money(12)
Convenient location(7)
Located in the city centre(6)
Negative reviews(16)
Guest User
Standard room-window
Stayed in Apr 2024
Couples
6 review
1.0/5
Posted on Apr 29, 2024
Dear Folks, I wont suggest this hotel because this totally worst hotel. Don't ever book this hotel, this has no clean, displine. Let me break down some pros and cons. Cons:- 1) Staffs does not have manners, if you are sleeping inside the room, they will have another access card, they use it and directly come and tell that came for cleaning, we have to shout on them. 2) The entire hotel will smell like ****, once you come outside of the room, the smell will be really worst, it makes you to vommit. 3) In the room AC won't work properly, if we ask they will reply that it's summer so they ac won't work properly, as it we are fools 4) Location (Locality is to interior from the main road we need to go all small streets, which i feel its totally unsafe for womens at untime. 5) Refrigerator won't work properly, Fans Don't work properly, Bathroom flush don't work properly. Pros:- 1) Easy access for major locations like Bentha Market, Walking Street. 2) Few Indian restaurant available next to the hotel. 3) Good Friendly front recpetion staffs. As i am concluding that if you are looking for these hotel better avoid and try for some other options, For the budjet segment the are many hotel at the same locations Thank You.
Response from Property: Really sorry for these bad experiences. Because our current weather is very hot, we mean it takes a while for the room to cool down. All electrical equipment in the room will be turned off when you remove the power card from the room, so that may be the reason you see the refrigerator and fan not working properly. Once again sorry for these experiences, hope to see you again with better services
Guest User
Economy Double Room
Stayed in Mar 2024
Solo travellers
1 review
4.2/5
Very Good
Posted on Mar 12, 2024
The room is fair for the price, the location is just in the center near everything you need by walking. Just a little bit of comment for the pillow, they are too big and thick, not comfortable to sleep.
Response from Property: Thank you for your reviews, see you again with better services
Anonymous User
Triple Non Smoking
Stayed in Dec 2023
Family
7 review
4.7/5
Amazing
Posted on Jan 23, 2024
Perfect location! It's in the city centre but not crowded and noisy with the hustle and bustle. It's quite hidden in an alley which is safe to enter. It's close to everything. You can walk and shop at the nearest central market, small breakfast stalls outside, and lots of coffee shops and restaurants. The staff are really good. They are willing to help if you are in need. Wi-Fi was pretty good and most especially in the bed- very comfy!
Response from Property: Thank for your review, hope to service your again
Anonymous User
Economy Double Room
Stayed in Nov 2023
Couples
1 review
4.5/5
Great
Posted on Dec 5, 2023
Good service ,friendly ,middle location, facilities good ,price acceptable
Response from Property: Thank for your review, hope to service your again
Nomin
Economy Double Room
Stayed in Mar 2024
Couples
3 review
5.0/5
Outstanding
Posted on Mar 12, 2024
saigon street near
Response from Property: thank you for comming here, hope to see you again with better services ^^
Stanley
Standard Room
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Everything is good. Not much noise from the surrounding. Suggest for the hotel to have regular checks on air-condition and water pipe…
Response from Property: Thank you for your reviews, see you again with better services
SidyzWorld
Superior Room with City View
Stayed in Sep 2023
Couples
5 review
5.0/5
Outstanding
Posted on Sep 8, 2023
Felix Hotel is a wonderful hotel with lots of features. The main thing was its staffs. The front office guy, actually I forgot to ask his name, he was so friendly with wholehearted smile, he keep doing services in the night time also. I needed an extra blanket in night, and he helped me without wasting any time. The another feature was its location. Its so close to the Bui Vien Walking Street and Ben Tanh Market is just 500 metres from this hotel. Lots of food joints like KFC, Highlands Coffee etc are surrounded by this hotel. The rooms are so neat and clean, the bedding was perfect, situated in the heart of the city, but sound proofing was excellent. The washrooms are hygienic and clean. A perfect Hotel!! Felix Hotel offers bike rentals in an affordable price, and helps us with some tourist informations. Overall, I got 5/5 experience from this hotel. And Highly recommended!!
Response from Property: hank you for your comments. I apologize for the problems that you encountered during your last stay. . I will improve more about how to improve our property and service for you and our other guests.Thank you for staying with us, and we look forward to another chance to serve you. We are so happy when you stay here. Hope to see you in the next time
Lisbin
Superior Room with City View
Stayed in Aug 2023
Solo travellers
24 review
2.5/5
Posted on Aug 11, 2023
There is only one good thing that is cheap price. On the other hand, the service was terrible and nothing. I stayed two nights but the hotel didn’t clean my room. (the staff explained me that i should tell them i need cleaning when i did check out. Is that too late?) The pillow was too big and room was noisy. You can’t take enough sleep except for night person Also, the chair was very cheap, when i normally sat down, it was broken and i was hurt. There are too many risks here. Dangerous. It’s convenient to access to Bui vien street, but if you have money, I recommend you to choose other hotels.
Response from Property: Thank you for your comments. I apologize for the problems that you encountered during your last stay. . I will improve more about how to improve our property and service for you and our other guests.Thank you for staying with us, and we look forward to another chance to serve you. We are so happy when you stay here. Hope to see you in the next time
Assia Abbes
Economy Double Room
Stayed in Jan 2024
Couples
4 review
1.0/5
Posted on Jan 13, 2024
Simply the worst hotel I’ve ever done. Super dirty, they don’t clean the room. There are no windows, you feel like you’re in a cage of rat. The emplacement is horrible in a small street at the back of dark street. It’s super super super dirty I simply have no words.
Response from Property: Hello Thank you for your comment, we do not dispute the room issue but you only order a basic room for sleeping with full amenities, there are many guests staying and they do not complain about the payment of the room, and every time we check in we say to tell the reception to clean the room in the morning I have my own mechanism of operation a bit, thank you for the objective review
SERYRATHA THON04
Quadruple Room with Balcony
Stayed in Jan 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jan 9, 2024
Friends vacation, best service location and room is comfortable. Friendly staff. Would recommend ✨✨✨
Response from Property: Thank for your review, hope to service your again
jiji ji
Superior Room with City View
Stayed in Nov 2023
Couples
3 review
3.7/5
Posted on Nov 16, 2023
Good place
Response from Property: Thank you for your positive review. We look forward to serving you next time
Guest User
Superior Room with City View
Stayed in Dec 2023
Business travellers
1 review
4.7/5
Amazing
Posted on Dec 4, 2023
This gem of a hotel comes highly recommended It was an excellent choice and so happy to stay there the bed was so soft after a long journey and cable tv was perfect to relax as I drifted off to sleep Really good service as well The manger Heeu pronounced Heeu was a beaming friendly guy who did a great job of organising things for me On the whole it was very well run and do yourself a favour and stay with these lovely people
Response from Property: Thank for your review, hope to service your again
luke4453
Economy Double Room
Stayed in Dec 2023
Solo travellers
3 review
4.0/5
Very Good
Posted on Feb 19, 2024
The staff were helpful, even guiding me where to go. The hotel was suitable for travelers
Response from Property: Thanks for your review, hope to service your again
Guest User
Economy Double Room
Stayed in Jan 2024
Solo travellers
1 review
2.7/5
Posted on Jan 3, 2024
I think that bathroom not clean, somebody had use my bathroom before i check in.
Response from Property: Thank you for your comment and we look forward to serving you next time
Henny
Triple Non Smoking
Stayed in Oct 2023
Friends
3 review
5.0/5
Outstanding
Posted on Oct 30, 2023
We had a little problem finding the place, but maybe it’s because we are not very good with directions. But the room itself is good for 3 of us. It’s spacious enough and like the other said, despite being in the middle of the walking street, it’s very quiet at night. Will stay there again next time I visit Saigon.
Response from Property: Thank you for your positive review. We look forward to serving you next time