117 - 123 Dong Khoi Street, District 1, Ho Chi Minh City, VietnamView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Bong Sen Hotel Saigon Guest Reviews
4.1/5
Very Good
90 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities3.9
Service4.1
Cleanliness4.0
Filter by:
Sort by:
All reviews(90)
Positive reviews(83)
Reviews with photos/video(9)
Clean and tidy(12)
Friendly owner(11)
Awesome stay(9)
Convenient location(9)
Great value for money(8)
Located in the city centre(7)
Negative reviews(7)
Guest User
Deluxe Double Room
Stayed in Nov 2024
Couples
1 review
3.7/5
Posted on Dec 29, 2024
change the bathtub to adjust a shower unit. at the moment, it is very slippery n dangerous.
the lights in the room are not bright enough.
the breakfast is okay. could have more variety
Guest User
Deluxe City View Double Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 18, 2024
It was clean, affordable and it’s right in the downtown, easily accessible to nearby attractions.
OTHs
Deluxe Insider - No Window
Stayed in Aug 2024
Solo travellers
16 review
3.2/5
Posted on Oct 1, 2024
The location of the property is quite convenient and accessible, which is a positive aspect. However, the soundproofing is poor, and the cleanliness is not up to standard. These issues significantly affected the overall experience. It would be much appreciated if improvements could be made in these areas, as they are crucial for ensuring a more comfortable and pleasant stay.
Dansyong
Deluxe Twin Room
Stayed in Apr 2024
Business travellers
58 review
3.5/5
Posted on May 31, 2024
A hotel to stay for new travellers....
Currently hotel is going thru renovation which is good for future stay
Kwong Lim
Deluxe Double Room
Stayed in Apr 2024
Business travellers
7 review
2.2/5
Posted on May 9, 2024
the room has a terrible damp water smell and the carpet is dusty. The staff at the concierge is also rude in handling my luggage storage in the hotel.
Guest User
Family Deluxe Room Non smoking
Stayed in Oct 2023
Family
2 review
3.2/5
Posted on Nov 15, 2023
I got lots rashes after the stay :( … I hope it’s not bed bugs:(
Response from Property: This is not the type of review that we like to see. We truly apologize for the inconvenience that we have caused on you during your stay. Thank you for staying with us, and we look forward to another chance to serve you.
Kwek
Deluxe Double Room
Stayed in Feb 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Mar 15, 2024
Have a good stay at the hotel. Location is good, easy to work around. Will come back again next time.
CHOON FAH
Deluxe Insider - No Window
Stayed in May 2024
Business travellers
8 review
4.0/5
Very Good
Posted on Jun 9, 2024
This trip got a newly renovated room, all is good. Very clean room.
Guest User
Deluxe Insider - No Window
Stayed in May 2023
Business travellers
4 review
3.7/5
Posted on Jun 24, 2023
There's nothing better than the location of the hotel. Everything's old, but seems being maintained properly. The staffs are experienced and professional, but the reception.
Compare to the lunch buffet, the breakfast is too simple and boring. It would be nice if it's a bit upgraded.
Food of the adjacent restaurant to the hotel was not as good as before Covid pandemic. Besides you might face with a moment of being pushed by a waiter to order more expensive meal.
If you are looking for a best located and not expensive hotel, this must be in your choice.
Response from Property: Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and we assure you that I will be looking into each point that you have made.
Richard Michael
Deluxe Double Room
Stayed in Sep 2023
Couples
1 review
4.0/5
Very Good
Posted on Oct 20, 2023
I went to the Bong Sen over ten years ago. It was nice then. Now it's a bit shaby. You have to climb a flight of stairs to get to the elevators. The carpets are dirty, I saw cockroaches, the small type, in our room on the 7th floor and in the restaurant on the ground level. The drains in the tub and sink were very slow. The sink stopper didn't work. One set of plugs next to the bed was not working. There's not much in the fridge. I tried to set up the safe but couldn't get a light or indication it worked. The peep hole in the door was above my head, and there wasn't a secondary stop. Breakfast was OK. Lots of security people hanging around the front door but rarely opening a door. There are lots of hotels in Saigon. Better luck next time.
Response from Property: Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you.Regards, BONG SEN HOTEL SAIGON
fong wai man
Deluxe Insider - No Window
Stayed in Aug 2023
Solo travellers
15 review
3.5/5
Posted on Sep 20, 2023
good location, close to walking street and most tourist attraction, limited choice on breakfast but worth on this price, good for budget traveller
Response from Property: Thank you for taking the time to review our property,
Ryan
Deluxe Double Room
Stayed in Jun 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Sep 20, 2024
Very clean and enough for one
Roy
Deluxe City View Double Room
Stayed in Jun 2023
Business travellers
112 review
4.0/5
Very Good
Posted on Aug 10, 2023
Bed linnen was not good and to short, never see a such a bad service for the laundry, instead of folding they pushed my shirts in a small bag. Had to redo all in the next hotel stop
Response from Property: Thank you for your review for our hotel and we truly apologize for the inconvenience that we have caused on you during your stay. We're try our best to improve them. Best regards,
Guest User
Deluxe City View Double Room
Stayed in Feb 2024
Solo travellers
1 review
4.2/5
Very Good
Posted on Apr 14, 2024
Good service, old room. Noisy street.
Maihongjiudexiaohuozi
Deluxe Insider - No Window
Stayed in Sep 2023
Business travellers
6 review
1.0/5
Posted on Oct 10, 2023
The worst hotel ever staying, reception can not speak proper english
Response from Property: Thank you for your review for our hotel and we truly apologize for the inconvenience that we have caused on you during your stay. We're try our best to improve them.