The Arrivals Hotel

The Arrivals Hotel Reviews

The Arrivals Hotel

302 Vo Van Kiet, Ho Chi Minh City, VietnamView Hotel Details
The Arrivals Hotel
The Arrivals HotelThe Arrivals HotelThe Arrivals Hotel
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The Arrivals Hotel Guest Reviews

3.7/5
64 Reviews
Verified reviews
Location3.8
Amenities3.6
Service3.7
Cleanliness3.7
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All Reviews(64)
Positive reviews(54)
Reviews with photos/video(8)
Negative reviews(10)
Jakysadventures
Single Capsule
Stayed in Apr 2024
Solo travellers
17 Reviews
4.7
/5
Amazing
Posted on Apr 19, 2024
Hotel with different rooms type for an insane low price. Beautiful swimming pool with view, restaurant and bar on the rooftop. The staff are friendly and extremely helpful.
Guest User
Family 4 pax
Stayed in Apr 2024
Friends
3 Reviews
4.2
/5
Very Good
Posted on Apr 11, 2024
Staff was really nice, upgraded our rooms when they realized they overbooked what we reserved. Bar and pool were very convenient and cute! The bathroom in my room was kind of weird, the tub was not installed properly and there was no shower curtain so the bathroom got wet every time I showered. One of my friend had ants in her bed. It was a good hotel for the price and location though. 10 mins walk from the walking street and not too far from the market either
Guest User
Basic Studio
Stayed in Apr 2024
Friends
3 Reviews
2.5
/5
Posted on Apr 19, 2024
The basic room is a studio apartment. The gym does not have air conditioning. The staff are very unfriendly. The view from the roof top bar is good but the food and service is lacking.
Amit
Hotel room 3 pax
Stayed in Feb 2024
Friends
1 Reviews
4.0
/5
Very Good
Posted on Mar 15, 2024
Decent Hotel with average prices
Response from Property: Dear Mr/Ms. AmitWe extend our heartfelt appreciation for your gracious review. Your kind words are a testament to the dedication and hard work of our team. We are truly humbled by your positive feedback and are committed to maintaining the highest standards of service. It was an honor to have you as our guest, and we eagerly await the opportunity to welcome you back for another exceptional stay.Sincerely,The Arrivals Hotel
Aza_Tccc
Hotel room 2 pax
Stayed in Jan 2024
Solo travellers
18 Reviews
4.2
/5
Very Good
Posted on Feb 1, 2024
It was a nice experience. I'm definitely booking it again. The location is good, close to the walking street, but far enough to be quiet. There's a laundry spot around the corner. And the pool was a nice addition. Some towels had permanent stains though.
Response from Property: Dear Mr/Ms. Aza_TcccThank you for taking the time to share your experience with us. We truly value your feedback and are sorry to hear that your stay did not meet all your expectations. Your comments about towels had stains have been duly noted, and we assure you that we will work diligently to improve in those areas.We hope you'll give us another chance in the future to show you the improvements we've made. Please don't hesitate to contact us directly if you would like to discuss your experience further or if there's anything we can do to make it right.Sincerely,The Arrivals Hotel
Guest User
Standard Studio With View
Stayed in Jan 2024
Couples
13 Reviews
2.7
/5
Posted on Apr 4, 2024
Very simple apartments For 1-2 nights maximum
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Verified traveler
Stayed in Jan 2024
Other
3.0
/5
Posted on Jan 21, 2024
Ett hotell som hade fin reception, pool och galvad. Rummen va riktigt slita och tyvärr inte så rena. Bilderna är nog tagna när allt va nyrenoverat men nu ser man alla brister såsom släpp av kakel glipor och mögel
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YOSHIAKI
Stayed in Jan 2024
Business travellers
4.0
/5
Very Good
Posted on Jan 18, 2024
Not such a luxuary beautiful hotel, but this is a hotel with facilities enough to stay comfortable in a good location with easy access to the city center and the night place for a quite reasonable price. Staff are all kind and polite with good care, so I have no complaint about my stay at this hotel. I know some guys had experience of dissapointment, but considering its price rate I don't think this hotel deserves such requests of high-standard services, definitely they should choose a more expensive 5-stars hotel if they really want impeccable services. I do not say this hotel's services are impeccaple, but still I can say it's OK and because of that I think I could have kind of "real" feeling of Ho Chi Minh City staying there. Yes, I'm quite satisfied with my stay at this hotel.
matthew
Stayed in Jan 2024
Other
3.0
/5
Posted on Jan 4, 2024
Dated hotel
LINUSLIM47
Apartment 2 bedrooms
Stayed in Jan 2024
Friends
9 Reviews
3.2
/5
Posted on Jan 10, 2024
Booked this room with friends and the toilet window and curtain were see through, hence making it inconvenient to use the toilet with friends of different genders. We informed the hotel staff and they were very accommodative by handling the matter promptly. Location was convenient and accessible to tourist landmarks such as Ben Thanh Market. The rooftop bar view was super pretty and the food ware great.
Response from Property: Dear Mr/Ms,We extend our heartfelt appreciation for your gracious review. Your kind words are a testament to the dedication and hard work of our team. We are truly humbled by your positive feedback and are committed to maintaining the highest standards of service. It was an honor to have you as our guest, and we eagerly await the opportunity to welcome you back for another exceptional stay.Sincerely,The Arrivals Hotel
Masaaki
Stayed in Jan 2024
Other
3.0
/5
Posted on Jan 2, 2024
The bathroom has no shower curtain, the toilet is flooded, it's sad😭
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Ville
Stayed in Dec 2023
Other
2.0
/5
Posted on Dec 16, 2023
Tarkoituksenamme oli yöpyä hotellissa 6 yötä, mutta vaihdoimme kolmen yön jälkeen hotellia. Suurin syy oli se, että huoneeseen kantautuu kaikki mahdolliset äänet naapurihuoneen juhlimisesta sekä liikenteestä. Hotellin työntekijät olivat ystävällisiä. Hotellin matot olivat likaisia, huoneemme seinä oli rapistunut ja lakanamme olivat likaisia jo valmiiksi saapuessamme. Hotellin sijainti on lähellä bilekatua ja muuten vähän syrjässä ja huonommalla alueella.
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Tan
Basic Studio
Stayed in Dec 2023
Couples
3 Reviews
4.0
/5
Very Good
Posted on Jan 2, 2024
The staff was helping and friednly, our request were fufilled. The room was clean and well kept👍🏻
Response from Property: Dear Mr/Ms. TanWe extend our heartfelt appreciation for your gracious review. Your kind words are a testament to the dedication and hard work of our team. We are truly humbled by your positive feedback and are committed to maintaining the highest standards of service. It was an honor to have you as our guest, and we eagerly await the opportunity to welcome you back for another exceptional stay.Sincerely,The Arrivals Hotel
jeffrey
Stayed in Dec 2023
Other
5.0
/5
Outstanding
Posted on Dec 14, 2023
Ik vond het personeel genaamd thuc en de personeel erg behulpzaam .Dit hotel is echt een aanrader! en ze geven ook tours.
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Anna Maria
Stayed in Dec 2023
Other
5.0
/5
Outstanding
Posted on Dec 13, 2023
I’m really satisfied with my stay at The Arrivals Hotel, Staff is really nice, rooms are clean and pool area is great. They’re always helpful with a smile on their faces. Breakfast you can buy on the hotel has improvement potential but besides that i really had a pleasant stay.