Hoo Sang Hostel (Mong Kok Metro Station E1 Exit) Reviews
Hoo Sang Hostel (Mong Kok Metro Station E1 Exit)
Room 2004, 20/F, Sun Hing Building, 607 Nathan Road, Yau Tsim Mong District, Hong Kong, ChinaView Hotel Details
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Guest Reviews of Hoo Sang Hostel (Mong Kok Metro Station E1 Exit)
7.1/10
35 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.9
Amenities6.4
Service7.1
Cleanliness7.2
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All reviews(35)
Positive reviews(27)
Reviews with photos/video(7)
Great service(10)
Awesome rooms(8)
Clean and tidy(5)
Negative reviews(8)
Hello there!
Double Room
Stayed in Oct 2024
Solo traveller
19 review
7.0/10
Posted on Nov 16, 2024
I was not expecting too much, but the hotel fell short of expectations. The absence of a reception desk and the language barrier with the contact number added to the initial frustration. The slow Wi-Fi proved to be a significant inconvenience. On a positive note, the cleanliness of the premises and the peaceful silence were commendable aspects of the stay.
Response from Property: The contact information and channels cannot be provided directly due to platform restrictions. Any questions before check-in will be handled by the platform. If you have any questions during your stay, please feel free to let us know and we will do our best to solve the problem for you!
Alice Victoria Marie
Twin Room
Stayed in Aug 2024
Travelling with friends
2 review
8.5/10
Very Good
Posted on Sep 17, 2024
The hostel is in an excellent location! Only a short walk from Mong Kok metro station and very close to Ladies Market. The owner was friendly and helpful when we arrived, and allowed us to leave our bags for a few extra hours after check out.
The room was clean with working air on and WiFi, and was quiet despite the close proximity to bustling Nathan Road.
Response from Property: It is less than 200 meters from the Mong Kok MTR station to our accommodation, allowing you to rest and relax more quickly during your trip. We are very happy with your evaluation and affirmation, and wish you a happy life
Guest User
Double Room
Stayed in Sep 2024
Couple
4 review
10/10
Outstanding
Posted on Oct 24, 2024
Good room
Response from Property: Hong Kong is a land of high value, and the rooms are small. We focus on cost-effectiveness. We strongly recommend saving money on eating, drinking and shopping. Thank you. We hope that you can accurately choose what you like every time you place an order. Reviews are very important to us merchants. We also hope that the customers we receive value our cost-effectiveness.
Guest User
Quadruple Room
Stayed in Feb 2023
Couple
1 review
10/10
Outstanding
Posted on Mar 8, 2023
The room is very spacious. The satff is very friendly. Also the location is very ideal.
Response from Property: Thank you for your stay, it is a pleasure to serve you. I wish you a happy life~~~
Mas_chandra
Double Room
Stayed in Aug 2024
Travelling with friends
2 review
10/10
Outstanding
Posted on Sep 29, 2024
Recommend
Response from Property: It is less than 200 meters from the Mong Kok MTR station to our accommodation, allowing you to rest and relax more quickly during your trip. We are very happy with your evaluation and affirmation, and wish you a happy life
Anonymous User
Double Room
Stayed in Jun 2025
Couple
2 review
3.0/10
Posted on Jul 28, 2025
When checking in, the lobby door was closed. I called the internet number, and the hotel was quite rude, asking us to use the phone on the main door to call management. Not only was no one there, but we called the door number several times, but no one answered. After waiting in the stuffy building for nearly half an hour, I tried to contact the hotel again, only to be told they weren't in the lobby. Isn't that normal? They told us to wait and someone would come. This kind of service attitude and work style should make everyone think carefully before checking in, and don't ruin your travel experience.
Original TextTranslated by Google
Response from Property: 謝謝您選擇我們家入住,是這樣,由於人工的問題,我們沒有專門的前台,整棟大廈整個香港賓館都沒有專門前台(酒店有),基本都是前台和衞生阿姨是同個,所以前台不能保證時刻有人,但是我們擔心客人找不到我們,所以在前台裝了個電話,電話我們後就立馬下來接待辦理入住,我們一般不會讓客人等太久,接到電話就立馬下來,偶爾遇到電梯人多我們都是跑樓梯下來的。
竺之閣
Double Room
Stayed in Sep 2024
Solo traveller
51 review
9.5/10
Amazing
Posted on Oct 17, 2024
The landlord is very nice, and the management lady is also very helpful (teaching me how to take the A21 to the airport), and she even automatically helped me change to a larger double room! The room is very clean, and boiling water for washing is very convenient! I boarded the plane smoothly the next morning, thanks to my sister for her help!
Original TextTranslated by Google
Response from Property: You can reach our hotel less than 200 meters from the Mong Kok MTR station, allowing you to rest and relax faster during your trip. We are very happy for your evaluation and affirmation, and wish you a happy life.
Sansanweichi
Triple Room
Stayed in Nov 2024
Family
9 review
9.0/10
Great
Posted on Dec 25, 2024
I went to Hong Kong with my mom and baby during Christmas. The location was a little hard to find, but the price was low compared to other options. The hostess was very nice. The three of us were upgraded to a quadruple room for free, and she also gave me a bottle of mineral water for my baby to make milk. Thank you very much!
Original TextTranslated by Google
Response from Property: You can reach our hotel less than 200 meters from the Mong Kok MTR station, allowing you to rest and relax faster during your trip. We are very happy for your evaluation and affirmation, and wish you a happy life.
波士顿
Double Room
Stayed in Oct 2024
Business traveller
52 review
2.0/10
Posted on Nov 12, 2024
I got my card on the 20th floor and checked in on the 12th floor. The front desk was on the 14th floor. There were different elevators on the 3 floors. One elevator could not go directly to the first floor. I had to change the elevator again. The name of the hotel I actually stayed in was different from the one I booked. The room looked like the hotel in front of the station 20 years ago. Even if it was cheap, it couldn't be done this way.
Original TextTranslated by Google
Response from Property: It is true that every inch of land in Hong Kong is precious. We only provide very economical and affordable accommodation, so choose carefully if you have particularly high requirements for the accommodation environment! --The store is a family hotel run with care. Designed to provide affordable, clean and comfortable accommodation for guests within their budget. If you have any questions during your stay, please feel free to give us feedback and we will try our best to solve the problem for you!
Wu
Quadruple Room
Stayed in Jan 2024
Family
6 review
6.5/10
Posted on Feb 25, 2024
The picture is of the room, but the worst part is getting there.
Even though it says 20-22/F, there is no front desk on either the 20th or 22nd floor, and I thought it was a hotel, but it was more like a hostel or guest house, so I didn't know where to go, so I called. However, I couldn't understand English and it was terrible.
The bed and room were okay, but when I woke up there were small ants. There were about 20 insects of some kind and it was extremely cold.
There was no bathroom attached to the room (there was a mysterious shower next to the toilet).
Well, it can't be helped because the price was cheap, but I don't think I want to use it anymore.
Original TextTranslated by Google
Response from Property: First of all, thank you for your stay and we are happy to serve you. Regarding check-in, we have confirmed check-in at the front desk of rooms 14 and 16. So there is no problem of no one to receive you. Because due to the recent overall maintenance of the building, it is inevitable that there will be machine noise during working hours; but this is only during the maintenance time of the work (normal working hours). As the owner, we have no control over this issue, but we will try our best to help you arrange a room with better sound insulation. At the same time, we will provide sufficient support to respond to your needs during your stay. Thank you! wish you a happy life
yangtao2
Triple Room
Stayed in Jul 2024
Family
2 review
3.0/10
Posted on Aug 17, 2024
The facilities are very poor. The sound of the air conditioner is like the sound of a tractor in the countryside. It is so noisy that people can't fall asleep. The toilet facilities are also very poor.
Original TextTranslated by Google
Response from Property: Dear guests, due to the structure of the house, some rooms cannot install split air conditioners, so they can only use built-in window air conditioners. In addition to being noisy, there is nothing wrong with the window air conditioners. This is also one of the common problems in many hotels. If you have any questions during your stay, please feel free to give us feedback and we will try our best to solve the problem for you! --The store is a family hotel run with care. Designed to provide affordable, clean and comfortable accommodation for guests within their budget. Here’s a reminder! ! --Those who are keen on negative reviews, please make a detour before booking, thank you! (In addition, you can do some homework before booking accommodation in Hong Kong: refer to social media recommendations and store reviews, check relevant information from local mainstream media, and shop around before making a decision. This can save you a lot of worries and confusion.)
Guest User
Quadruple Room
Stayed in Jul 2024
Travelling with friends
9 review
9.0/10
Great
Posted on Aug 17, 2024
The quadruple room I stayed in was nice and comfortable. The air conditioning was also quite cool.
Original TextTranslated by Google
Response from Property: You can reach our hotel less than 200 meters from the Mong Kok MTR station, allowing you to rest and relax faster during your trip. We are very happy for your evaluation and affirmation, and wish you a happy life.
Guest User
Twin Room
Stayed in Jun 2024
Family
7 review
10/10
Outstanding
Posted on Aug 30, 2024
Very close to the subway entrance, and there are many places to eat, drink and entertain in the alleys nearby. It is in a building, not easy to find. The environment is clean and tidy, and the price is worth it.
Original TextTranslated by Google
Response from Property: You can reach our accommodation less than 200 meters from the Mong Kok MTR station, allowing you to rest and relax faster during your trip. We are very happy for your evaluation and affirmation, and wish you a happy life.
Guest User
Quadruple Room
Stayed in May 2024
Travelling with friends
1 review
7.5/10
Posted on Jul 24, 2024
The landlord is very friendly and the environment and facilities are acceptable. After all, this is Hong Kong. You get what you pay for.
Original TextTranslated by Google
Response from Property: Dear, it is true that every inch of land in Hong Kong is precious. We are just a very affordable accommodation - the store is a family hotel run with care. Designed to provide affordable, clean and comfortable accommodation for guests within their budget. If you have any questions during your stay, please feel free to give us feedback and we will try our best to solve the problem for you!
Guest User
Double Room
Stayed in May 2024
Solo traveller
3 review
9.0/10
Great
Posted on Jun 11, 2024
It's okay. Overall, it's okay to stay for one night. No towels are provided.
Note that luckily I brought disposable towels.
The lady who took care of the room was very kind.
Original TextTranslated by Google
Response from Property: You can reach our hotel less than 200 meters from the Mong Kok MTR exit, allowing you to rest and relax faster during your trip. I am very happy for your evaluation and affirmation, and wish you a happy life... Regarding towels, I mentioned that we provide large bath towels, so Please ask the staff for the small face towel separately, or bring your own, thank you