Hotels in Wan Chai and Causeway Bay, Hong Kong

Karen (Li?) has been exceptionally helpful during our 2 visits.  It was our first time in Hong Kong, we don't know Cantonese, we had many questions, and Karen's recommendations for activities (food, shopping) were very good. We love the hotel and we strongly recommend to others. We will surely come again.

Absolutely Outstanding Stay! Our experience at the Hong Kong Empire Hotel Wan Chai was nothing short of exceptional. From the moment we arrived, we were impressed by the warm, friendly, and genuinely helpful staff who made us feel welcome and taken care of throughout our stay. The room exceeded all expectations — it was spacious, spotlessly clean, and incredibly quiet. We couldn’t hear any noise from the street or neighboring rooms, which allowed us to fully relax and enjoy a peaceful rest. The bed was extremely comfortable with soft linens that made it hard to get up in the morning! One of the highlights was the breakfast, which truly surprised us in the best way. It was included in the room rate and offered an impressive variety of delicious, high-quality options — plentiful, flavorful, and thoughtfully prepared. We left feeling completely refreshed and very happy with our stay. We will definitely be returning on our next visit to Hong Kong. Highly recommended!

What a great clean hotel! The staff also spoke English which was very nice! The staff there was extremely accommodating and very kid friendly. Everything was provided for our little traveler from a bath tub, crib, and even toiletries. I would say the only down side is the gym was small but I guess that’s par for the course in Hong Kong. The bed was very very comfortable. Our baby loved it as you can see from the picture. Great hotel. Great service. And better value.

The location is extremely convenient, I couldn’t imagine the best area to stay in Hong Kong for my first experience here! The hotel is close to bus and subway stations. My hotel room view was 10 out of 10. Unfortunately, there was an incident with my personal belongings when a cleaning lady threw away my water bottles and tripod plastic bag. These items weren’t in the trash bin, I’ve never had such experience with any cleaning service that they take responsibility for throwing away their guests’ things. That incident worsened my impression of the hotel. I didn’t feel like my stuff would be safe and sound inside my hotel room. In general, the hotel is nice to stay in Hong Kong.

The hotel and location were great for nearby shopping with a toddler, but the front-of-house staff were not so friendly. I'm an IHG member, which was part of my decision to stay at the Crowne Plaza, but I was surprised to discover my points would not be awarded to my IHG membership because I didn't book directly with the hotel. The breakfast food quality and service were good, but the restaurant room was too narrow and not easy to walk around during the peak breakfast time.

Hotel room is clean and big enough to open up 2 big luggage. Toiletries are provided. There is a lounge with water dispenser and coffee machine. You can have cup noodles at the lounge. There are complimentary bread and basic spread every morning 7am-10am. The aircon is centrally controlled so you cannot adjust when it's too cold at night. The location is about 8mins walk from A5 exit and need to jaywalk a little unless you don't mind walking a little more to use the 2 traffic lights. Tram is 2 mins away from hotel so you can take it to Causeway Bay and Tin Hau. Plenty of famous food places within walking distance like Joy Hing, Kam's Roast, Lung Dim Sum, Bill Kee Wanton Mee, Bakehouse.

I must say, it exceeded all my expectations! From the moment I arrived, the staff greeted me with warmth and professionalism, making me feel right at home. The room was immaculate, with modern amenities and comfortable furnishings that made for a truly relaxing stay. The hotel's facilities were top-notch - from the beautiful swimming pool to the well-equipped gym, I was never short of things to do. The on-site restaurant offered a delectable array of dishes, each one expertly prepared and bursting with flavor. What truly set Lanson Place Causeway Bay apart, however, was the exceptional service. The staff (front desk, bell service, call centre, housekeeping, F&B, etc) went above and beyond to ensure my stay was perfect, attending to every need with a smile and genuine care. I felt truly pampered and can't wait to return to this wonderful hotel. If you're looking for a luxurious and unforgettable stay, look no further than Lanson Place.

The hotel was quite nice. The staff was very helpful. They let us check in early. The gym was very good for a hotel gym and the swimming pool was very clean and nice. We had the breakfast buffet each day and the selection of food was very good and the quality was good. I would stay here again if I was planning to stay in Hong Kong island.

The view is great, reception is great too. Remember to bring your own toiletries will do. I will come back again and visit this hotel :)

We reserved a disabled room for 2 nights and the quality of service for elderly guests is good, especially the maid cleansing room services. The front desk staff also helpful and arranged late checkout for us. The lobby has regular staff to lead guest the directions. The Hopewell mall has different shops for guests and connected to Wu Chung House in between has various restaurants. Good to restay again if room available next time.