Almaty Hostels

I stayed here for a night and was very pleased. The hostel is clean, the rooms are tidy, and the bed linens are fresh. I especially liked the atmosphere—the staff was friendly and always helpful with questions and city tips. The kitchen had everything you need, and the internet was reliable. Conveniently located: shops, cafes, and public transportation are nearby. For the price, it's a great option. If I'm ever in Almaty again, I'll likely stay here again.

I liked everything! The hotel is new, so it is doubly pleasant to use everything. Delicious breakfast, served in portions, the location of the hotel is convenient - closer to the mountains and the river, all the staff are very friendly and welcoming. I definitely recommend it!

The water pressure in the shower was very low, and the air conditioning wasn't very effective, so I woke up feeling hot at night. On the positive side, the hygiene was good and the facilities were quite comprehensive. It would have been better if they provided complimentary shower gel and shampoo. Overall, it felt a bit lacking.

Everything was fine except for the payment process. It's really inconvenient when Trip.com charges your card, and then upon arrival, you have to pay the hotel again, with Trip.com eventually refunding the initial payment. Hotels with this payment method should just not be offered at all.

The staff is alright. The hostel itself is so-so. There's no air conditioning, or we didn't turn it on, so opening the windows makes noise. There's only one women's restroom, combined with a shower. If you want to use the restroom, you have to endure it. Trip.com charges your Russian card, but when you arrive, they demand cash. And you're not prepared for that, not at all. In the end, the money I spent on accommodation didn't last me the rest of the trip. The money should have been returned to my card, but it still hasn't arrived.

The hotel is one metro station away from Kok tobe. Back and forth Bus stops are just right in front of Saya-hotel.Del Papa Italian restaurant is at the corner near by.

First night here served some needed rest. Was intimidated to make payment to stay another night because of incrimination from govt related staff of being arrested or detained. This hotel seemed very similar to apartments and hotels where people stay “for few hours”. It is probable harmful with additional stay where hotel was the only decent hotel near here that does not cost more than 15,000 kazak tenge. No ventilation of room and near room (above beside) allow easy strategic assaults through devices or tech and people manipulation of internet bandwidth. Coincidental: hot water of bath and kettle were damaged to probable implicate or incriminate of the damages or injure well being.

The service was very nice especially the Front desk worker Elmira. It’s good place to stay for just one night.

I liked a hotel that booked on the recommendation of colleagues. It was convenient in terms of location to the workplace. Yes, it was not difficult to get to any place of the city from it. Staff is polite and ready to help. It is clear that I had the simplest room (third floor), but there are still a couple of moments that you need to know who wants to settle there. The bathroom is spacious, but there is no hook or hanger to hang a towel or clothes. The towel dryer is located above the toilet and it is not very convenient to place the towel. It was surprising that no trash was taken from the room. And after 3 days of stay, the cleaning was not done. As explained to me, I had to leave the key and inform the staff that wouldn't mind if cleaning was done in my absence. To be honest, I haven't met with such a rule anywhere. M.B. This is the special rule of this hotel, but no one said about it when the settlement was made. Like my colleagues who settled in other rooms. Since I didn't order food in the room (and there is no special food room in the hotel), I can't appreciate its quality. There is always a possibility to order coffee at the respiratory. In general I can put a solid 4-co.