Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 2, 2026
泰利王Although this hotel isn't directly on Lake Toya, its quiet location really creates a comfortable, vacation-like atmosphere. We were lucky enough to get a room upgrade to the largest room they have – it was so big you could run around in it! 😂 Their dinner and breakfast package was also high-quality, with very fresh and beautifully presented food that was super 'Instagrammable.' I'd definitely stay here again next time.
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Price per night from:£173
Posted on May 7, 2026
THANA_The accommodation is really nice and beautiful! The onsen room is absolutely amazing. The place is lovely and comfortable, but the food selection is a bit limited. It's a little far from the city, but if you're looking for a relaxing getaway, I highly recommend it!
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Price per night from:£130
Posted on Sep 13, 2026|High Floor Standard Twin Room(Buffet)
Anonymous UserIn room facility is not new as expected with a bit smoke smell but the room also provide room spray. the view is outstanding, very calm, nice place to relax.
Food is good for both dinner and breakfast, suggest to plan well before reserve meal slot.
Nice room to see firework but need to turn off all light and also curtain to enjoy the firework.
Staff is helpful.
if have a chance to go to Toya again will choose this hotel
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Price per night from:£249
Posted on May 12, 2026
Guest UserThis hotel is located on a hilltop, offering fantastic views of both the lake and the sea. We stayed in a lake-view room this time and even caught a fireworks display at night, though they were a bit small. The sunrise in the morning was absolutely beautiful, with a very tranquil lake. While the hotel is a bit older, the amenities and service are still top-notch. I really love this hotel.
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Price per night from:£144
Posted on Feb 18, 2025|Twin Room With Shower Only Non-smoking
JessyTThe plus point of this hotel is the outdoor mixed gender onsen.
The location is inconvenient, although there is shuttle bus provided but limited time slot. There is no convenience store or restaurant nearby.
I was advised the late check out rate at ¥3300 per hour but I was confused when 1 of the staff advised another guest at ¥2200 per hour. Why double standard? I guess maybe it depends on the room type?
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Price per night from:£37
Posted on Aug 31, 2026|Central Building Twin Room With Lake View
Guest UserThe hotel surroundings are lovely, perfect for simply relaxing. The front desk staff were very helpful, providing detailed explanations as the hotel is divided into the East, Main, and West wings. We booked the ”one night, two meals” plan and were satisfied with dinner. However, the breakfast didn't quite live up to the price point of over two thousand. Also, it was unexpected that bath towels weren't provided in the onsen area, even though they were in the room. I haven't encountered this at other onsen hotels in Japan.
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Price per night from:£133
Posted on Jan 20, 2026|Japanese-Style Room 24 Sq M
XiaopaokakaThis hotel is a hidden gem where I stayed for three nights. It has four floors, with the entrance and front desk located on the second floor, accessible by an elevator. On the first floor, there are separate male and female onsens (hot springs), each with three indoor baths and one open-air bath. The changing rooms are equipped with washing machines and dryers (laundry costs a very affordable 100 yen per wash, and you can buy a laundry pod at the front desk for 100 yen).
The hotel offers a set breakfast (included with the stay) and dinner (can be added on arrival for 3300 yen per person), both served individually rather than buffet-style. Breakfast times are 7:00, 7:30, or 8:00 AM, while dinner is at 6:00, 6:30, 7:00, or 7:30 PM. There's a friendly Chinese-speaking staff member from Beijing at the front desk.
The guest rooms are Japanese-style tatami rooms, offering views of Lake Toya and a popular photo spot. Each room includes a safe, kettle, cold drinking water, sterilized cups, a writing desk, a table lamp, a massage device, and lotion, among other amenities. The hotel also features a coffee bar and a souvenir shop near the front desk.
Each room has a toilet and a sink, but no shower. The only downsides are that the entrance door to the room and the bathroom door are quite low, probably around 1.8 meters, and there's no drying room for ski gear (though with permission, you can place your ski equipment on the floor in the front desk area). The air conditioning has three powerful settings, so it never felt cold. The windows are double-paned.
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Price per night from:£38
Posted on Aug 24, 2026|Japanese Western Style Room With Lake View(buffet)
Guest User
After seeing so many negative reviews, I was a bit hesitant about booking Lakeside Pavilion, but my actual experience was surprisingly good. First, the service was warm and proactive; I didn't encounter any of the alleged discrimination against Chinese guests. Second, the rooftop onsen was excellent, and the room had a great view. Even though there was a bed, we asked for three futons to be laid out, which was very comfortable. As for outdated facilities, you barely use the in-room bathing facilities at an onsen hotel anyway. While dinner and breakfast weren't exceptionally refined, there was a wide variety of options, so you're sure to find something delicious. I'm very satisfied with my choice this time.
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Price per night from:£84
Posted on Mar 3, 2026|Deluxe Suite With Tatami
NabellachanceWe stayed at Niseko Towers and overall had a mixed experience.
The location is great if you’re driving, as there is plenty of parking available. Without a car, however, it may feel less convenient. The building has an onsen on-site, which was a nice touch after a long day out.
One of the biggest positives is the size of the apartment — it’s very spacious, with more than enough room for large luggage and ski gear. This makes it comfortable for longer stays.
However, there were some downsides. The bed was quite hard, and we both woke up with back pain during our stay. Unfortunately, the breakfast was disappointing — very limited selection and lacking in quality. It didn’t feel like much care was put into the overall hospitality experience.
In summary, the space and parking are strong points, but improvements in bedding comfort and breakfast quality would make a big difference.
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Price per night from:£41
Posted on Feb 16, 2025
Guest User
The onsen and hotel was in a great location if you like to backcountry ski. The room was spacious and decently clean with pretty comfortable beds, though a bit hard. It is kind of far from any services so make sure to pack some extra snacks and beers. The chef was out on vacation while we stayed so we had to get dinner in town each night which was a lot of driving in pretty gnarly weather. Overall, our stay was great though! Would definitely stay again. Would make sure to include the dinner and breakfast in our next stay.
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Price per night from:£52