Hampton Inn Houston-Willowbrook Mall
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Hampton Inn Houston-Willowbrook Mall

7645 FM 1960, Houston, Texas 77070, United States
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hotel overview picture
Highlights
Ideal location
Free parking
Delicious breakfast
Amenities
Public parkingFree
Fitness Room
24-Hour Front Desk
Wi-Fi in Public AreasFree
Restaurant
Smoking Area
Business Center
Fax/Copying Service
All amenities
Property Description
The Hampton Inn Houston-Willowbrook Mall hotel is conveniently located in the Willowbrook Mall shopping center in northwest Houston, Texas. The hotel is within walking distance to the Willowbrook Mall, home to over 160 different shops and over 10 nationally known restaurants such as Olive Garden, Chili's and BJ's Pizza. The Hampton Inn Houston-Willowbrook Mall hotel features 75 beautifully appointed non-smoking rooms. The Willowbrook Mall Hampton Inn hotel also boasts free WiFi, an indoor pool, complimentary local calls, express check out, and a fax and copy service for our guests. Guests of this Houston, Texas Hampton Inn Willowbrook Mall hotel will also enjoy the complimentary On the House hot breakfast and the On the Run breakfast bags (available Monday-Friday). Wrap up your day with a visit to Sam's Boat, located next door to the hotel. We love having you here at the Hampton Inn Houston-Willowbrook Mall hotel in Houston, Texas.
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8.3/10
Very Good
A decent holiday inn, safe. There are food nearby and the transportation is convenient.
All 102 reviews
Surroundings
Airport: George Bush Intercontinental Airport
(28.2 km)
Airport: William P. Hobby Airport
(54.3 km)
Train: Houston, TX Railway Station
(35.9 km)
Landmarks: Children's Play Area
(370m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

4

Mobility Accessible King Room with Roll in Shower

1 King bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Towel
Room Details
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4

Two Queen Accessible with Tub - Non-Smoking

2 Queen bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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4

One King Bed Room With Mobility Accessible Tub And Sofabed-Non-Smoking

1 King bed and 1 Sofa bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Towel
Room Details
Check Availability
5

King Study With Sofabed-Non Smoking

1 King bed and 1 Sofa bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Room Details
Check Availability
5

2 Queen Beds Room, Non-Smoking

2 Queen bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Room Details
Check Availability
7

King Room-Non-Smoking

1 King bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Room Details
Check Availability
4

1 King Mobility Access With Tub Nonsmoking

1 King bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
Check Availability
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Guest Reviews

8.3/10
Very Good
102 reviews
  • Cleanliness8.3
  • Amenities8.2
  • Location8.2
  • Service8.3
Average for similar properties in Houston
Most Mentioned
Review summary
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Location: The hotel is in a nice place with convenient location near a shopping mall and nearby food options. The bed and bathroom are comfortable and clean. The fitness center is great and there is an indoor pool. The property is well-maintained and cleaned.(based on 1 review)
1‍1‍0‍3‍1‍0‍*‍*‍*‍*
July 12, 2024
中規中矩的holiday inn,安全。周邊有吃的,交通也方便。
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M‍2‍8‍9‍1‍7‍7‍*‍*‍*‍*
February 13, 2025
各方面都可以
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A‍l‍l‍i‍s‍o‍n
September 1, 2025
We had to be moved rooms because the first one smelled stongly of mold and there were cockroaches. The second room we were moved to was dirty as well (sticky floors and dirty toilets), and although not as strong, it still smelled of mold.
J‍e‍n‍n‍i‍f‍e‍r
August 4, 2025
So much dust everywhere and my allergies wouldnt stop. Bed was hard as a rock and pillows were terrible
M‍a‍r‍k
August 4, 2025
Worst property ever! Heavy construction in the hotel, not informed about this when booked. Room was dirty. Toilet was a huge issue. No other room. One member of our party booked/needed walk in shower. Told suddenly unavailable when we checked in. Had to walk to a separate property to retrieve breakfast. And the general area seemed unsafe, lots of bars open late. Would love to get a refund, but either way I’m done with Hilton properties.
A‍s‍z‍u‍r
July 28, 2025
The hotel is conveniently located by many dining options and shopping. Although the hotel is outdated, not the cleanest room, also there is not any laundry services at the property you have to take your items to their sister hotel that’s located behind this property. The ice machines aren’t properly functioning the breakfast options are limited.
C‍h‍a‍r‍l‍e‍s
July 15, 2025
Stayed in special needs room for 3 nights. Excellent breakfast with variety on eggs and meat. Pool was closed for repairs which was upsetting.
G‍e‍o‍r‍g‍i‍n‍a
July 18, 2025
The hotel was fine. It was being remodeled, but it was discounted and the location was important.

Services & Amenities

Fitness Room
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Front desk services
Languages spoken
Food & drink
Health & wellness
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet, Boxed/packaged food
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$250.00 (approx. £187.51) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are not allowed

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

Legal information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description

  • Opened: 1998
  • Renovated: 2009
  • Number of Rooms: 72
Phone:+1-281-9552400
Email:HOUWM.Hampton@hilton.com
The Hampton Inn Houston-Willowbrook Mall hotel is conveniently located in the Willowbrook Mall shopping center in northwest Houston, Texas. The hotel is within walking distance to the Willowbrook Mall, home to over 160 different shops and over 10 nationally known restaurants such as Olive Garden, Chili's and BJ's Pizza. The Hampton Inn Houston-Willowbrook Mall hotel features 75 beautifully appointed non-smoking rooms. The Willowbrook Mall Hampton Inn hotel also boasts free WiFi, an indoor pool, complimentary local calls, express check out, and a fax and copy service for our guests. Guests of this Houston, Texas Hampton Inn Willowbrook Mall hotel will also enjoy the complimentary On the House hot breakfast and the On the Run breakfast bags (available Monday-Friday). Wrap up your day with a visit to Sam's Boat, located next door to the hotel. We love having you here at the Hampton Inn Houston-Willowbrook Mall hotel in Houston, Texas.

Frequently Asked Questions

What landmarks are close to Hampton Inn Houston-Willowbrook Mall?

Nearby attractions to Hampton Inn Houston-Willowbrook Mall include Children's Play Area, only 370m from your search (straight-line distance) away.

Are pets allowed at Hampton Inn Houston-Willowbrook Mall?

No, pets are not allowed at Hampton Inn Houston-Willowbrook Mall.

What are the check-in and check-out times at Hampton Inn Houston-Willowbrook Mall?

Check-in at Hampton Inn Houston-Willowbrook Mall is from 15:00-23:00 and check-out is by 11:00.

Which airport is closest to Hampton Inn Houston-Willowbrook Mall?

The nearest airport is George Bush Intercontinental Airport, just about 24 mins from hotel by car (28.2 km) away.

How much does it cost to stay at Hampton Inn Houston-Willowbrook Mall?

Prices at Hampton Inn Houston-Willowbrook Mall may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

About This Property

Nearest AirportGeorge Bush Intercontinental Airport
Distance to Airport30.93KM
Nearest Train StationHouston, TX Railway Station
Distance to Train Station35.87KM
Average Price FromGBP75
Hotel Star Rating2