Dusit Thani Sandalwoods Resort Shuangyue Bay Huizhou

Dusit Thani Sandalwoods Resort Shuangyue Bay Huizhou Reviews

Dusit Thani Sandalwoods Resort Shuangyue Bay Huizhou

Double Moon Bay Coastal Tourist Resort, Huidong, Guangdong, ChinaView Hotel Details
Dusit Thani Sandalwoods Resort Shuangyue Bay Huizhou
Dusit Thani Sandalwoods Resort Shuangyue Bay HuizhouDusit Thani Sandalwoods Resort Shuangyue Bay HuizhouDusit Thani Sandalwoods Resort Shuangyue Bay Huizhou
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Guest Reviews of Dusit Thani Sandalwoods Resort Shuangyue Bay Huizhou

9/10
Good
14810 review
Verified reviews
Location9.1
Amenities8.9
Service9.0
Cleanliness8.8
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All reviews(14810)
Positive reviews(14130)
Reviews with photos/video(5471)
Nice sea view(2452)
Friendly front desk staff(2130)
Perfect for kids(1673)
Great swimming pool(1404)
Has an infinity pool(487)
Has play area for children(301)
Excellent afternoon tea(214)
Negative reviews(680)
Guest User
Deluxe Room - Sea-View (2 Beds)
Stayed in Mar 2025
Family
1 review
7.0/10
Posted on Apr 6, 2025
Nice location, but room and other facilities might need to be renovated to provide outstanding stay experience.
Response from Property: 尊敬的賓客：非常感謝您選擇入住惠州雙月灣檀悦都喜天麗度假酒店，並與我們分享您的入住體驗。對於您此次的入住體驗未能達到您的預期，我們深感抱歉。針對您所提及的問題，我們已經轉達給相關部門的同事加以改進，力求做到最好。您的滿意是我們所關注和努力的方向。誠懇的邀請您和家人再次選擇惠州雙月灣檀悦都喜天麗度假酒店。請放心，我們將竭誠為您提供滿意的服務。祝您及家人愉快、健康！酒店管理團隊
Guest User
180°Deluxe Room - Sea-View (queen Bed)
Stayed in Mar 2025
Family
2 review
10.0/10
Outstanding
Posted on Apr 21, 2025
Yoyo Zeng’s service is so great. She is nice and are very eager to help and serve. We have a great and fun time during the stay. Thank you so much.
Response from Property: 尊敬的賓客：非常感謝您選擇入住惠州雙月灣檀悦都喜天麗度假酒店，並與我們分享您的入住體驗。感謝您對我們同事的認可，我們將為您轉達，您的滿意是我們全體員工的動力。非常期待您及您的家人朋友的再次光臨！祝您及家人愉快、健康！酒店管理團隊
Victoria Arendse
Deluxe Room - Sea-View (2 Beds)
Stayed in Dec 2024
Family
8 review
6.5/10
Posted on Feb 15, 2025
We enjoyed our stay at the resort.
Response from Property: 尊敬的賓客： 非常感謝您選擇入住惠州雙月灣檀悦都喜天麗度假酒店，並與我們分享您的入住體驗。 感謝您對我們同事的認可，我們將為您轉達，您的滿意是我們全體員工的動力。 非常期待您及您的家人朋友的再次光臨！ 祝您及家人愉快、健康！ 酒店管理團隊
Maksim
Guestroom - Sea-View (2 Beds)
Stayed in Jul 2024
Family
14 review
9.0/10
Great
Posted on Aug 11, 2024
The hotel is very nice, while a little bit overcrowded in the middle of summer. There are many pools, so children have fun. I liked the food in the Thai restaurant and the view from the balcony.
Response from Property: Dear guest: Thank you very much for choosing to stay at Dusit Thani Resort Huizhou Shuangyue Bay Tanyue and sharing your stay experience with us. I am glad that you have experienced Tan Yue Dusit's pure hospitality. Thank you for your love of Tan Yue Dusit. Your satisfaction is what we focus on and strive for. The hotel team has been committed to providing every guest with perfect Dusit unique services. We look forward to seeing you and your family and friends come again! I wish you and your family happiness and health! Hotel management team
Rouzbeh8612
Superior Suite - Sea-View
Stayed in Jul 2024
Couples
3 review
7.5/10
Posted on Aug 3, 2024
Need to add milk tea for beverages, and need to put English names of each drink & each food, it was all Chinese 😅
Response from Property: Dear guest: Thank you very much for choosing to stay at Dusit Thani Resort Huizhou Shuangyue Bay Tanyue and sharing your stay experience with us. We are deeply sorry that your stay experience did not meet your expectations. In response to the issues you mentioned, we have forwarded them to colleagues in relevant departments for improvement and strive to do our best. Your satisfaction is what we focus on and strive for. We sincerely invite you and your family to choose Dusit Thani Resort Huizhou Shuangyue Bay Tanyue again. Please rest assured that we will wholeheartedly provide you with satisfactory service. I wish you and your family happiness and health! Hotel management team
DinaIlima
Deluxe Room - Sea-View (2 Beds)
Stayed in Jun 2024
Family
5 review
10.0/10
Outstanding
Posted on Oct 6, 2024
Very nice hotel very close to the sea with a beautiful beach. We were happily promoted at the reception and given a room with a bathroom on the balcony overlooking the beach. Absolutely stunning scene, peaceful and peaceful view from the balcony. We enjoyed every bit of our stay at this hotel
Response from Property: 尊敬的賓客：非常感謝您選擇入住惠州雙月灣檀悦都喜天麗度假酒店，並與我們分享您的入住體驗。感謝您對我們同事的認可，我們將為您轉達，您的滿意是我們全體員工的動力。非常期待您及您的家人朋友的再次光臨！祝您及家人愉快、健康！酒店管理團隊
Guest User
Guestroom - Sea-View (2 Beds)
Stayed in Jun 2024
Family
2 review
3.5/10
Posted on Jul 10, 2024
I think this hotel has really good design and concept, unfortunately it is poorly maintained and managed. First, the whole facility has a pretty strong moldy smell, molds are visible on the room walls, shower and tub. We tried to see a movie at the theater but couldn’t handle the moldy smell so we had to leave right away. I do think the staff are hard workers but lack of resources and support from the management, when it comes to rude and disrespectful guests, they have to take it all in. Finally I would not recommend this place, because it seems like the business does not care about the environment at all. The whole beach is trashed with plastic bags, broken glass, and leftover fireworks. I swam in the water for a bit, I got plastic bags caught on my foot. Overall, staying here is an overwhelming experience.
Response from Property: ""Dear guest: Thank you very much for choosing to stay at Dusit Thani Resort Huizhou Shuangyue Bay and sharing your stay experience with us. We are deeply sorry that your stay experience did not meet your expectations. In response to the issues you mentioned, we have forwarded them to colleagues in relevant departments for improvement and strive to do our best. Your satisfaction is what we focus on and strive for. We sincerely invite you and your family to choose Dusit Thani Resort Huizhou Shuangyue Bay Tanyue again. Please rest assured that we will wholeheartedly provide you with satisfactory service. I wish you and your family happiness and health! Hotel management team"
HKG Travels
Deluxe Room - Sea-View (2 Beds)
Stayed in May 2024
Family
7 review
2.0/10
Posted on Jun 30, 2024
If you want to ruin your holiday, then this is the best hotel in town for you. Never saw so dirty rooms of 5 stars hotels. Even food in restaurant is not clean. Hygiene department definitely has to visit this hotel. After afternoon tea and breakfast in this hotel, my stomach was pain for all trip. The staff of the hotel very arrogant, specially Iris Su. She doesn’t speak English, but using Chinese language to talk about me with her colleagues. Thinking that I can not understand Chinese. Hotel is very crowded. No privacy. On 32nd floor always have live streaming by hotel marketing. It’s so annoying. Even you can not sleep properly in this hotel. Until midnight in front of my windows did some fireworks and karaoke. And it was my birthday trip!!! Thank you so much for spoiled it.
Response from Property: Dear guest: Thank you very much for choosing to stay at Dusit Thani Resort Huizhou Shuangyue Bay Tanyue and sharing your stay experience with us. We are deeply sorry that your stay experience did not meet your expectations. Regarding hygiene, it has always been one of the key points that the hotel team pays great attention to. The hygiene issues you mentioned are definitely not allowed by the hotel team, let alone what we want to show to our guests. We have forwarded your feedback to the relevant department heads and taken appropriate measures. In future work, we will definitely increase training efforts to improve quality in all aspects. Thank you again for your sincere feedback, we will definitely improve it! We look forward to seeing you and your family and friends come again! I wish you and your family happiness and health! Hotel management team
Jacklin Ramyadevi
Deluxe Room - Sea-View (2 Beds)
Stayed in Nov 2024
Family
2 review
7.0/10
Posted on Dec 28, 2024
Smells bad in rooms and their dresses. Need to improve. Sky infinite pool is good. Archery is good to experience. Lily Jiang helped a lot for activities, and because of her, the stay went well.
Response from Property: Dear guest: Thank you very much for choosing to stay at Dusit Thani Resort Huizhou Shuangyue Bay Tanyue and sharing your stay experience with us. We are deeply sorry that your stay experience did not meet your expectations. In response to the issues you mentioned, we have forwarded them to colleagues in relevant departments for improvement and strive to do our best. Your satisfaction is what we focus on and strive for. We sincerely invite you and your family to choose Dusit Thani Resort Huizhou Shuangyue Bay Tanyue again. Please rest assured that we will wholeheartedly provide you with satisfactory service. I wish you and your family happiness and health! Hotel management team
Guest User
Deluxe Room - Sea-View (2 Beds)
Stayed in Apr 2024
Couples
1 review
10.0/10
Outstanding
Posted on May 5, 2024
We spent 2 incredible days in the resort. Comfortable and clean rooms with nice terrace. Great swimming pools. We also liked the beach. English speaking staff made our stay more comfortable. And thank you for the free room upgrade. Hope to be back!
Response from Property: "尊敬的賓客：非常感謝您選擇入住惠州雙月灣檀悦都喜天麗度假酒店，並與我們分享您的入住體驗。很高興您體驗到了檀悦都喜純正的待客之道，感謝您對檀悦都喜的喜愛。您的滿意是我們所關注和努力的方向，酒店團隊一直致力於為每一位賓客提供盡善盡美的都喜獨特服務。非常期待您及您的家人朋友的再次光臨！祝您及家人愉快、健康！酒店管理團隊"
LAN Yinjiang
Deluxe Room - Sea-View (Double Bed)
Stayed in Aug 2024
Family
16 review
8.0/10
Very Good
Posted on Oct 4, 2024
It was a wonderful getaway, but returning during the national holidays turned out to be a bit of a hassle. We were offered an upgraded room, but upon finding some bugs and dirt, we requested a change, which was promptly addressed. The water activities were well-organized and enjoyable.
Response from Property: 尊敬的賓客：非常感謝您選擇入住惠州雙月灣檀悦都喜天麗度假酒店，並與我們分享您的入住體驗。很高興您體驗到了檀悦都喜純正的待客之道，感謝您對檀悦都喜的喜愛。您的滿意是我們所關注和努力的方向，酒店團隊一直致力於為每一位賓客提供盡善盡美的都喜獨特服務。非常期待您及您的家人朋友的再次光臨！祝您及家人愉快、健康！酒店管理團隊
Alexey
Deluxe Room - Sea-View (Double Bed)
Stayed in Feb 2024
Couples
3 review
7.5/10
Posted on Apr 3, 2024
Nice hotel, very quite during working days and full on weekends. Coffee at breakfast so so. Skyswimpool is very nice. Room floors not clean, bed is soft and comfortable. Sea is cold in end of March. With open window can enjoy sound of the sea. Hotel share territory with hotel near by. They have hot spring and sauna.
Response from Property: 尊敬的賓客：非常感謝您選擇入住惠州雙月灣檀悦都喜天麗度假酒店，並與我們分享您的入住體驗。很高興您體驗到了檀悦都喜純正的待客之道，感謝您對檀悦都喜的喜愛。您的滿意是我們所關注和努力的方向，酒店團隊一直致力於為每一位賓客提供盡善盡美的都喜獨特服務。非常期待您及您的家人朋友的再次光臨！祝您及家人愉快、健康！酒店管理團隊
HASSAN ELBANNA IBRAHIM HUSSEIN IBRAHIM
Guestroom - Sea-View (2 Beds)
Stayed in Jul 2024
Family
10 review
10.0/10
Outstanding
Posted on Sep 7, 2024
very good
Response from Property: 尊敬的賓客：非常感謝您選擇入住惠州雙月灣檀悦都喜天麗度假酒店，並與我們分享您的入住體驗。感謝您對我們同事的認可，我們將為您轉達，您的滿意是我們全體員工的動力。非常期待您及您的家人朋友的再次光臨！祝您及家人愉快、健康！酒店管理團隊
Edward Hong Kong visitor
Deluxe Room - Sea-View (Double Bed)
Stayed in Feb 2024
Travel with friends
62 review
10.0/10
Outstanding
Posted on Apr 1, 2024
Gorgeous Seaviews. Lots of outdoor facilities and entertainment. Good food and drinks.
Response from Property: 尊敬的賓客：非常感謝您選擇入住惠州雙月灣檀悦都喜天麗度假酒店，並與我們分享您的入住體驗。很高興您體驗到了檀悦都喜純正的待客之道，感謝您對檀悦都喜的喜愛。您的滿意是我們所關注和努力的方向，酒店團隊一直致力於為每一位賓客提供盡善盡美的都喜獨特服務。非常期待您及您的家人朋友的再次光臨！祝您及家人愉快、健康！酒店管理團隊
Natasha88
Deluxe Room - Sea-View (2 Beds)
Stayed in Jan 2024
Travel with friends
24 review
10.0/10
Outstanding
Posted on Feb 23, 2024
I was at this hotel already few times and every time everything was perfect! All the staff were very friendly and always helped me with every request. The rooms are large and the view is very good. Everything is always neat and clean. All praise
Response from Property: 尊敬的賓客：非常感謝您選擇入住惠州雙月灣檀悦都喜天麗度假酒店，並與我們分享您的入住體驗。很高興您體驗到了檀悦都喜純正的待客之道，感謝您對檀悦都喜的喜愛。您的滿意是我們所關注和努力的方向，酒店團隊一直致力於為每一位賓客提供盡善盡美的都喜獨特服務。非常期待您及您的家人朋友的再次光臨！祝您及家人愉快、健康！酒店管理團隊