To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.9
Cleanliness9.5
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All reviews(56)
Positive reviews(55)
Reviews with photos/video(20)
Great service(26)
Awesome rooms(15)
Great location(15)
Well designed(9)
Clean and tidy(5)
Comfortable bed(4)
Negative reviews(1)
Guest User
Single Mini Suite
Stayed in Dec 2025
Solo traveller
6 review
10/10
Outstanding
Posted on Jan 11, 2026
Fantastic! It's close to everything, a clean, tidy, charming, and lovely hotel. Definitely worth it if the price is right.
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Guest User
Standard Double Room
Stayed in Apr 2025
Couple
1 review
9.5/10
Amazing
Posted on Jun 29, 2025
Service was nice the tall recepcionist girl is nice and really helpful and the room was comforting🩷
dinisharif
Cinema Double Room
Stayed in Apr 2025
Couple
5 review
10/10
Outstanding
Posted on May 24, 2025
Best hotel ever! The receptionist are all nice, i love the location! Not too centre but still close to everywhere. The view was amazing and got free welcome drinks too!! Also you get free welcome card (free for all public transport in Innsbruck) Will come back in the future
Croffle009
Standard Double Room
Stayed in Apr 2025
Couple
19 review
10/10
Outstanding
Posted on May 7, 2025
Incredibly nice place to stay and friendly staffs. Very modern design compared to other hotels. Nice view at 4th floor over the mountains and city Very convenient location as well. 15 mins walk away from train station.
Guest User
Double Room (Climb up)
Stayed in Mar 2025
Solo traveller
1 review
10/10
Outstanding
Posted on May 2, 2025
I hardly leave reviews because I find it a chore but NALA really lives up to its reputation. The hotel is so unique and comfortable .. I don’t even want to go out. I enjoyed staying in the room and even going to the garden to do some reading and work .. it’s just a 10 mins walk to old town and I like it that it’s quaint
Guest User
Cinema Double Room
Stayed in Oct 2025
Couple
10 review
8.5/10
Very good
Posted on Nov 17, 2025
Great stay.
The hotel is ideally located right near the Old Town.
The staff were friendly.
Guest User
Standard Double Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Oct 2, 2025
Really enjoyed our stay at Nala - great location near centre, helpful receptionists to give good travel advice, a welcome drink and good amenities with eco-friendly ethos. Would stay here again!
Jeneral lekor
Stayed in Nov 2024
Couple
10 review
10/10
Outstanding
Posted on Dec 26, 2024
Fantastic room design, window view. Their staff is very friendly and breakfast is simply amazing! Especially their organic honey comb.
Anonymous User
Standard Double Room
Stayed in Dec 2024
Couple
47 review
10/10
Outstanding
Posted on Feb 25, 2025
Hotel was convenient, walking distance to the city centre where everything is
Guest User
Double Room (Climb up)
Stayed in Jan 2025
Couple
2 review
10/10
Outstanding
Posted on Feb 28, 2025
Our stay was excellent. Thank you so much.
Guest User
Apartment with Garden View
Stayed in Dec 2024
Travelling with friends
4 review
9.0/10
Great
Posted on Feb 1, 2025
Great hospitality from the front desk when checking in with complementary drinks. The booking includes the welcome card where all transportation within Innsbruck are included plus free activities that you can sign up online. The Garden Rooms is great for three people. The room might get hot sometimes and the thermostat is controlled by the reception (will need to let them know if you want the room temperature to be lowered). Complementary Chocolate when checking out.
kevinTan55555
Panoramic Suite
Stayed in Aug 2024
Family
3 review
9.0/10
Great
Posted on Oct 2, 2024
a total unique stay! we been placed to the largest room according to the receptionist, room was super spacious for family of 3, tho a bit off point was we were hoping for a little bit more privacy for the bathroom but other than that it was all good. hotel even provided innsbruck welcome card which covered us the main transport in innsbruck. awesome stay overall !
Faith_
Cinema Double Room
Stayed in Jan 2024
Couple
9 review
8.5/10
Very good
Posted on Mar 1, 2024
Nice decor. 10 min walk fr train station. Breakfast was expensive and there could have been more selection. No aircon in the room but room is quite cold. Nice restaurant opp hotel selling pizzas and pasta.
Monica77$$
Junior Suite with Balcony
Stayed in Aug 2024
Couple
27 review
8.0/10
Very good
Posted on Sep 12, 2024
It was really lovely staying at this place, stuff were very friendly and nice 😊
Guest User
Double Room (Climb up)
Stayed in Nov 2023
Travelling with friends
10 review
9.5/10
Amazing
Posted on Dec 18, 2023
Stunning view from the room! We enjoyed our breakfast with that beautiful landscape even though we arrived there in the mid-night by self-check-in arrangement. Delightful design of room made our stay joyful and comfortable.