Located in Kutchan, Chatrium Niseko is in the mountains, a 1-minute drive from Niseko Mountain Resort Grand Hirafu and 6 minutes from Shikotsu-Toya National Park. This family-friendly aparthotel is 4.2 mi (6.8 km) from Niseko Hanazono Resort and 4.9 mi (7.9 km) from Annupuri.
Spend the day on the slopes, or enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary ski shuttle makes getting to the slopes a breeze.
Enjoy French cuisine at Kamimura, one of the aparthotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include limo/town car service, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Treat yourself to a stay in one of the 78 individually decorated guestrooms, featuring heated floors and Smart televisions. Kitchens are outfitted with stovetops, microwaves, and espresso makers. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and minibars, as well as phones with free local calls.
"We were greeted warmly at the front desk by Taito (cute Japanese boy who speaks good english with a Thai accent! I mean this as a compliment). Was pleasantly surprised when he allowed us to check in even though we were 2 hours early. Shortly after entering our room, Taito personally knocked on the door to give us some items which my parents requested. He was also standing out there in the bright sun to say goodbye when we were loading our luggages into the rental car after checking out. I rate Taito's service and attitude: 5 Stars!!!
Room had a kitchen with full set of appliances, utensils and crockery. Fridge had drinks, juices, milk, butter, jam, and even sausages for cooking. And there was a basket with cereal, apples, banana and 2 loaves of bread for our breakfast needs.
Overall, this was a very nice and enjoyable stay.
The only gripe I have is that the hotel did not allow me to make any change to my dates (not sure why as it was late April and not peak ski-ing season), even though I offered to make another booking first before cancelling(have done this sort of arrangement with other hotels in Hokkaido so I know it's possible).
It would have been perfect if the hotel can offer some flexibility to their guests. After all, plans do change due to various reasons. Hope to be back in future and see that they're more flexible the next time round. Till then, thank you and cheers =)"