Black Isle Hostel

It’s a clean hostel and the location is extremely convenient, it’s just beside the bus stop. Also, the staffs there is super friendly and helpful that makes my check-in smooth.

very nice people and place there haha

I had booked a single room for Friday 20th Oct, but had to cancel due to disrupted buses and ferries because of the weather conditions. I phoned up the hostel at 2pm and they told me to contact *********** - who then referred me to email the hostel! This was the reply I had from Russell, the manager at Black Isle Hostel: "Unfortunately you have booked through a third party website and were outside the cancellation time for the booking, so the booking will be charged according to the cancellation terms and conditions." I dare say that this made me both sad and angry - this was a journey that I had been looking forward to and this way it ruined a lot for me as well as taking GBP 81.40 from me! First, last and only booking in that place!!!

The hostel was in a great location and the price was great, however it took me by surprise that the 6 bed rooms were coed with both sexes. I did not like that fact, nor all the stairs that had to be climbed. Not the best option for older travelers.

I really enjoyed it and was pretty clean, however the showers were dark and the toilets didn't flush properly.

Good for the price. Rooms were relatively clean and service was very friendly and helpful. Very basic amenities. Room was a little hot and stuffy. Showers were clean and hot, always appreciated. Fantastic location.

Having bunkbeds next to the door in the room is stupid. If you put rubber *****s on the inside of doors then people wouldnt hear constant doors banging. Going into a busy bar disabled was intimadating for a non drinker to collect key card. Also after telling you i am disabled you still put me on the top bunk .I couldnt climb up the four steps to the bed. Thankfully a customer swapped beds with me.

if you were in rooms under maybe 15 you got to be on the bar side which is cool and has a secret garden. I was not, so just on the regular side. the lounge was good and social, but the kitchen was small and had no oven, just a couple of hot plates. the bathrooms felt like you needed jandals to use the showers but otherwise all good. the number they put up to call if you needed to drop off luggage didn't work until. you tried without the area code which locals might know but tourists didn't, but figured it out