To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.3
Cleanliness4.4
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All reviews(80)
Positive reviews(18)
Reviews with photos/video(5)
Friendly owner(5)
Great location(5)
Negative reviews(1)
lma saad
Deluxe Family Room, Non Smoking
Stayed in Jul 2023
Family
3 review
4.0/5
Very Good
Posted on Aug 13, 2023
The team is so friendly
Response from Property: Thank you for your kind words! It was our pleasure to have you with us, and we look forward to welcoming you back for another great stay!Best regards,CRM AKKA Hotels
Kuaidianzou_
Standard Room No View French
Stayed in Aug 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Dec 11, 2024
This hotel doesn't look big, but it actually has several buildings and is not close to public transportation.
The funniest thing is that when we first checked in, we didn't know it was only a few steps away from Istiklal Avenue 😂😂 We walked counterclockwise back to Istanbul and found it when we checked in again. I really felt like I missed a billion hahaha
The service is very good and the room is big! Under the current skyrocketing prices in Turkey, this hotel is very cost-effective! When we checked in for the second time, we were given an upgrade and fruits were given. Thank you very much to the front desk guy! The guy who carried the luggage was also very enthusiastic and responsible. I will choose this hotel next time I go to Türkiye
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you so much for choosing our hotel and sharing such a detailed and humorous review! We are pleased to hear that you were satisfied with our service, spacious rooms and value for money during your stay. The experience of not realizing we were only a few steps away from Istiklal Street for the first time sounds really interesting! But we are also very happy to discover something when you stay again, haha! At the same time, we are glad that our front desk and bellman team can provide you with services that satisfy you and bring you some surprises for your second stay. We look forward to welcoming you again next time you come to Türkiye! We will do our best to make your experience even more perfect! Thank you very much for your support! CRM AKKA Hotels
Guest User
Standard Room No View French
Stayed in Aug 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Sep 22, 2024
The room is very clean. Istiklal Street is very close. It's just a few steps away. There are many restaurants and shopping places nearby. Overall it's very convenient. I will come here again next time.
It's much better than the old town. The breakfast is also delicious.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for sharing your valuable feedback! We are happy to hear that you were satisfied with the cleanliness of your room, the convenient location, and the breakfast. We look forward to your next visit, we will continue to provide you with excellent service and look forward to seeing you again! Kind regards, CRM AKKA Hotels
Guest User
Standard Room No View French
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 30, 2025
Very nice hotel, super location 1 minute walk from the busy shopping street Istiklal. Clean rooms, friendly staff
Original TextTranslated by Google
Guest User
Honeymoon Room
Stayed in Nov 2024
Couples
1 review
3.8/5
Good
Posted on Jan 2, 2025
The hotel's sanitation, environment and location are all OK. It is very close to Independence Avenue, but it is difficult to get a taxi because of this. The air conditioner is not easy to use and will automatically turn off at night, which is very cold. Some rooms are next to bars, which are very noisy at night and continue to be noisy until after 3 or 4 in the morning.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing to stay at our hotel and taking the time to share your valuable feedback with us. We are glad to know that you are satisfied with the hotel's cleanliness, environment and location, and we are honored that our location can bring convenience to your journey. We sincerely apologize for the shortcomings you mentioned. Since the hotel is located near Independence Street, there may be some inconvenience when taking a taxi. We recommend communicating with our front desk team in advance before traveling, and we will be happy to help you. Regarding the problem of automatic shutdown of air conditioners, we will immediately convey your feedback to the relevant departments to ensure that the equipment is inspected and improved. In addition, regarding the noise issues in some rooms, we recommend that you contact us in advance when you check in in the future, and we will try our best to arrange a quieter room for you to ensure that your stay is more comfortable. Thank you for your feedback, your opinion is very important to us! We look forward to providing you with better service again in the future! Thank you very much for your support! CRM AKKA Hotels
ZhenyaZh
Standard Room No View French
Stayed in Nov 2024
Couples
8 review
5.0/5
Outstanding
Posted on Dec 6, 2024
The only hotel in Istanbul that I wanted to return to, thank you for the excellent service and hospitality! I really hope to see you soon 😊
Original TextTranslated by Google
Response from Property: Dear ZhenyaZh, We really appreciate your wonderful comments! It is always nice to know that our efforts to provide unforgettable experiences are appreciated. If your travels bring you back to our area, we will be happy to host you again. Best wishes, CRM AKKA Hotels
Guest User
Superior double room twin
Stayed in Sep 2024
Family
9 review
5.0/5
Outstanding
Posted on Oct 5, 2024
Like it, clean and safe!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at our hotel and sharing your valuable feedback! We are happy to hear that you enjoyed your stay and felt safe at our hotel. We look forward to your next visit and providing you with a good experience again. Sincerely, CRM AKKA Hotels
Guest User
Standard no view double room twin
Stayed in Oct 2024
Family
3 review
4.5/5
Great
Posted on Nov 27, 2024
I'll rest well for 2 days and go. I think I'll make another reservation next time I come to Turkey. The only regret is that they didn't prepare delicious grain porridge for Koreans. Thank you.
Original TextTranslated by Google
Response from Property: Dear customer, Hello! Thank you very much for choosing our hotel and sharing your precious time with us. We are very happy to hear that you had a comfortable stay for 2 days. We would be honored if you could come to us again on your next visit to Turkey. We have also received your valuable feedback on the preparation of cereal porridge. We will try to improve our breakfast menu by taking into account the tastes and preferences of Korean customers more carefully. Thank you again and we look forward to seeing you again in the near future! Thank you. CRM AKKA Hotels
Guest User
Standard Room No View French
Stayed in Sep 2024
Couples
5 review
3.6/5
Posted on Oct 13, 2024
Taksim Square is right outside the door, shopping is convenient, and the New Palace is a 15-minute walk away. The hotel has complete facilities and a rich breakfast.
Original TextTranslated by Google
Response from Property: 感謝您花時間評價您在我們酒店的住宿體驗!您的滿意是我們最大的回報,我們很高興看到您在我們酒店度過了愉快的時光。我們希望在不久的將來再次歡迎您!誠摯的問候,CRM AKKA 酒店
Anonymous User
Standard no view double room twin
Stayed in Sep 2024
Travel with friends
12 review
3.5/5
Posted on Oct 12, 2024
Environment: It's too noisy along the street! It's right next to several bars. It's so noisy at 4 am that it's like daytime and I can't sleep at all.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to share your feedback with us. We're sorry that the street noise disturbed your rest. As our hotel is located in a lively neighborhood with several bars, it can sometimes be a bit noisy at night. We understand this may cause you inconvenience. For future stays, you can contact us in advance and we will be happy to arrange a quiet room on a higher floor or away from the street to ensure you a quieter stay. Thank you very much for your understanding and hope to provide you with a more comfortable experience again in the future. Sincerely, CRM AKKA Hotels
Guest User
Superior double room twin
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 10, 2024
The hotel is right next to the independent sister, the surrounding is lively and safe, the rooms are retro in style, and the restaurant downstairs is a breakfast shop with a rich variety of dishes.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable review of our hotel! We are glad to hear that you were satisfied with the hotel's retro room design, rich breakfast variety, and convenient location. I hope you had a great time here and we look forward to seeing you again! Kind regards, CRM AKKA Hotels
Guest User
Superior double room french bed
Stayed in Oct 2024
Couples
9 review
3.5/5
Posted on Nov 14, 2024
The water pressure in the shower room is not ideal
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!感謝您選擇入住我們的酒店,並與我們分享您的寶貴意見。我們很抱歉在您入住期間,房間的洗澡水壓未能達到您的預期。您的反饋對我們非常重要,我們已經將此問題反饋給相關部門,並會盡快進行檢查與改善,以確保為所有客人提供更加舒適的住宿體驗。我們衷心希望您能再次選擇我們,讓我們有機會為您提供更優質的服務。此致敬禮,CRM AKKA Hotels
AlexzhuZz
Standard Room No View French
Stayed in Sep 2024
Couples
14 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Very good experience. Very close to the shopping area
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at our hotel and sharing your valuable feedback! We are delighted to know that you had a great time here and were pleased with the hotel's convenient location near the shopping area. We look forward to your next visit and providing you with a great experience again. Kind regards, CRM AKKA Hotels
Наталья
Standard Room No View French
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 21, 2024
The best hotel, care from all sides.
Great location! Good breakfasts!
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you very much for your wonderful review! We are glad that you were satisfied with our service, the location of the hotel and breakfasts. We will be glad to welcome you again in our hotel in the future! Best wishes, CRM AKKA Hotels
Guest User
Superior double room french bed
Stayed in Apr 2023
Business travellers
15 review
5.0/5
Outstanding
Posted on Jun 2, 2023
It's very comfortable, and the guy at the front desk is also very enthusiastic and can help you bargain.
The breakfast is very rich, and the location is very close to Independence Avenue, only 2 minutes away.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for sharing your experience with our hotel! We are happy to hear that you found your stay comfortable and satisfied with the helpfulness of our front desk colleagues. We're also glad you enjoyed our breakfast and our hotel's convenient location off Istiklal Street. We look forward to welcoming you back again in the near future! Sincerely, CRM AKKA Hotels