Guest User
May 18, 2025
Let's make a more objective evaluation. I stayed in this hotel for four days, and basically stayed in all the king-size rooms. First of all, the environment of this hotel is very good, just like in the photos, and the price-performance ratio is also quite good. I changed three room types in four days. Every time I went out to play with my wife during the day, the staff helped to move the luggage. Then I will complain about the four-day stay experience. On the first day, I stayed in a king-size room without a balcony. The room was very small, so small that the aisle in the room could not be walked side by side. It felt very uncomfortable. On the second day, I changed to a king-size room with a balcony. The room was larger than the first day. That night, I returned to the hotel and wanted to go to the balcony with my wife to drink tea and chat. As a result, there was no tea in the room and no lights on the balcony. I asked the service staff and they said that the lights on the balcony were broken. On the third and fourth days, I stayed in a suite. The suite room was very spacious. I bought some beer and barbecue that night. I was thinking about having a drink with my wife, but when I got back to the hotel at night, I found that the light in the living room was broken again. I was speechless at the time, so I asked the staff, and they said that it was broken by the previous guest. They asked someone to fix it the next day. I didn't say anything at the time, but I found out that I told the hotel staff more than twice the next day that the light in the room must be fixed. On the second night, it was still broken. When I asked the staff, they were just shirking responsibility, which was very disappointing. I basically groped in the dark in the living room at night for the past two days, and I was in no mood at all. Then I was preparing to go to Kunming. I asked the hotel staff the night before if they could take us there, and then the hotel said that I had to pay 30 yuan for the fare, but the taxi was only 20 😅. Generally speaking, the four-day stay experience was very bad. We were out for fun and would only be in the hotel at night, and the light was still broken, which was outrageous. I am just stating my own opinion, and consumers should look at it rationally.
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