Jiva Beach Resort - Ultra All Inclusive

Jiva Beach Resort - Ultra All Inclusive Reviews

Jiva Beach Resort - Ultra All Inclusive

1112. Sk. No: 14, Karagedik Mahallesi, 48300, TürkiyeView Hotel Details
Jiva Beach Resort - Ultra All Inclusive
Jiva Beach Resort - Ultra All InclusiveJiva Beach Resort - Ultra All InclusiveJiva Beach Resort - Ultra All Inclusive
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Guest Reviews of Jiva Beach Resort - Ultra All Inclusive

8.3/10
Very Good
68 review
Verified reviews
Location8.0
Amenities8.2
Service8.6
Cleanliness8.2
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All reviews(68)
Positive reviews(29)
Reviews with photos/video(16)
Awesome stay(13)
Great service(10)
Close to beach(4)
Negative reviews(2)
SHUNSUKE
Duplex Pool View Room
Stayed in Mar 2025
Solo traveller
2 review
9.0/10
Great
Posted on Apr 29, 2025
Good buffet restaurant having enough items and coffee lounge. A little noisy frogs in night time. We can see pretty cats.
Response from Property: Dear Guest,Thank you very much for your lovely feedback!We are truly delighted to hear that you feel at home and that you are satisfied with our team.We are looking forward to welcoming you back again very soon!Kind regards,Gökhan SarıGeneral Manager
Anonymous User
Standard Room with Land View
Stayed in Apr 2024
Family
1 review
10/10
Outstanding
Posted on May 24, 2024
This is my second time at Jiva Beach and 7 years later the service is still excellent. The restaurant has a new extension ,the variety of food is exceptional and so is the service, the staff can't do enough for you. Special thanks to Atakan, Musa, Tansu in the restaurant and Samira and Oguz at the reception. The beach front has had a makeover with a new beach bar, new sun loungers and cocktail hour in the afternoon for those cocktail lovers . Perfect location, best food and excellent staff what more would you need for a lovely holiday.
Response from Property: Dear guest,Thank you for choosing Jiva again and we're delighted to hear that our service met your expectations. It's fantastic that you enjoyed the new extension in the restaurant and found the variety of food exceptional. We'll be sure to pass on your special thanks to Atakan, Musa, Tansu, Samira, and Oguz for their outstanding service. We're delighted that you recognized and appreciated our beach renovations and we're thrilled that you had a perfect holiday experience with us. We can't wait to welcome you back for your next visit.Kind regards;Gökhan Sarı General Manager.
Sue
Standard Room with Land View
Stayed in Mar 2024
Couple
5 review
10/10
Outstanding
Posted on Apr 21, 2024
3rd time staying here Excellent Definitely be back
Response from Property: Dear Sue, Thank you for your wonderful feedback and for choosing to stay with us for the second time. We're thrilled to hear that we could met your expectations. We can't wait to welcome you back for your next visit. Kind regards; Gökhan Sarı General Manager.
Bo
Duplex Pool View Room
Stayed in Feb 2024
Couple
1 review
9.5/10
Amazing
Posted on Mar 25, 2024
Friendly stuff, great swimming pools!
Response from Property: Dear guest,Thank you for your fantastic feedback! We're thrilled to hear that you enjoyed our swimming pools and appreciated our dedicated staff who strives to make your holiday memorable. We hope to welcome you back again soon for another enjoyable visit.Kind regards;Gökhan SarıGeneral Manager.
Guest User
Standard Room with Land View
Stayed in Mar 2024
Couple
1 review
10/10
Outstanding
Posted on Apr 8, 2024
Absolutely worth every cent
Response from Property: Dear guest,Thank you for taking the time to share your positive experience with us, we appreciate your kind words. We look forward to welcoming you back here.Kind regards;Gökhan SarıGeneral Manager.
Wull88
Standard Room with Land View
Stayed in Sep 2022
Other
1 review
10/10
Outstanding
Posted on Oct 31, 2022
Fantastic customer service what a place will be back with the family
Anonymous User
Standard Room with Land View
Stayed in Feb 2024
Family
2 review
10/10
Outstanding
Posted on Apr 11, 2024
Supper holidays!!!!)))
Response from Property: Dear guest,Thank you for sharing your wonderful experience with us. We're thrilled to hear you enjoyed your stay here and we look forward to welcoming you back here soon.Kind regards;Gökhan SarıGeneral Manager.
Guest User
Duplex Pool View Room
Stayed in Jun 2025
Family
10 review
4.5/10
Posted on Jul 31, 2025
I booked a room on Ctrip for 2300+. Because I was traveling with other friends, I emailed the hotel and paid an additional 3300+ to upgrade to a family room, meaning two connecting rooms with a shared bathroom. So, for 5600+, I ended up with a hotel with worse amenities than even the Four Seasons hotels in China. The hotel's public areas are nice, the food is plentiful, and they clearly put in a lot of effort, but it's not suited to Chinese palates. The room was the worst. The facilities were as shown in the picture. The hot and cold water were reversed, and the suitcases wouldn't even open. Apart from the bed, the room was completely bare. The pictures on Ctrip didn't match the room.
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Response from Property: Dear Guest,Thank you for sharing your feedback.We regret to hear that your stay did not meet your expectations. Please kindly note that the features and layout of our rooms including the Family Room you upgraded to are clearly presented on our official website and booking platforms, with up-to-date photos and descriptions available for all guests to review prior to booking.We’re glad to know you appreciated our public areas and the variety of our food offerings, even if the cuisine may not have perfectly matched your personal taste preferences. Our kitchen team constantly works hard to accommodate a wide range of international guests.Regarding the condition of the room, we sincerely wish you had reached out to our Guest Relations team during your stay. We would have been more than happy to assist you or find an alternative solution to ensure your comfort.We appreciate your comments as they help us improve, and we hope to have the opportunity to provide you with a better experience in the future.Kind regards,Gökhan SarıGeneral Manager
Guest User
Standard Room with Land View
Stayed in Apr 2025
Travelling with friends
4 review
7.7/10
Good
Posted on May 12, 2025
The hotel is a bit humid near the sea, but it is generally good in the off-season. The wine lists of several bars are the same, with a relatively simple variety. There are many choices for breakfast and dinner, but the taste is average.
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Response from Property: Dear Guest,Thank you for sharing your feedback with us.We’re happy to hear that you enjoyed your stay overall, especially during the off-season. As our hotel is close to the sea, a bit of humidity can sometimes be felt, but we do our best to keep all areas comfortable.We’ve noted your comments about the wine selection and food taste. Your suggestions are important to us, and we’ll use them to improve.We hope to welcome you back again soon for an even better experience.Best regards,Gokhan SarıGeneral Manager
shkei
Family Suite
Stayed in Mar 2025
Family
26 review
9.0/10
Great
Posted on May 3, 2025
Resort hotel, with a wide variety of food, the taste is average, stayed for 2 days, only buffet. The environment is OK, the service is very good.
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Response from Property: Dear Shkei,Thank you very much for your kind words and lovely feedback. It would be a true pleasure to welcome you back again soon.Warm regards,Gökhan SarıGeneral Manager
Guest User
Standard Room with Land View
Stayed in Feb 2025
Solo traveller
1 review
8.2/10
Very Good
Posted on Mar 18, 2025
The room is super comfortable and the environment is great. I also experienced the massage service and felt very comfortable after the massage. The swimming pool is also very clean. In addition, lying on the beach and sunbathing is really comfortable. Drinks are free. The meals are diverse and not repeated. Overall, the stay experience is very good! ! Recommended
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6/11
Response from Property: Dear Guest,Thank you very much for your kind review. We are delighted to hear that you had an enjoyable stay at our hotel and were satisfied with our services. It would be our pleasure to welcome you again!Best regards,Gökhan SarıGeneral Manager
Shuimuyuer
Family Room
Stayed in Sep 2024
Family
15 review
10/10
Outstanding
Posted on Oct 12, 2024
This is amazing, it has a livehouse, very lively. Although the buffet is not suitable for Chinese stomachs, it is really fun to have a drink anytime. We stayed in a family room!
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Response from Property: Dear Guest,Thank you very much for your kind review. We are delighted to hear that you had an enjoyable stay at our hotel and were satisfied with our services. It would be our pleasure to welcome you again!Best regards,Gökhan SarıGeneral Manager
Süleyman
Standard Room with Land View
Stayed in Apr 2024
Family
1 review
10/10
Outstanding
Posted on May 18, 2024
The design and ambience of the hotel is wonderful. Everything is very carefully thought out and beautifully designed. We were pleased with the food, there was nothing of poor quality. The only point that catches our eye is that the waiters are generally very polite, but they make positive discrimination towards tourists. They prioritize them, that's how we felt. Still, I recommend the hotel for everything else.
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6/10
Response from Property: Dear Mr. Süleyman, First of all, thank you for taking the time to share your valuable comments with us. We are very pleased to hear that our hotel met your expectations. We are also happy that you were satisfied with our food variety. We would like to state that we are an international hotel and that we value all our guests equally. We would be happy to welcome you back to our hotel. Best regards. Gökhan Sarı General Manager.
Anonymous User
Duplex Pool View Room
Stayed in Mar 2024
Couple
1 review
8.5/10
Very Good
Posted on Apr 13, 2024
It's a great place to spend time with your family. The meal was more satisfying than I expected and the staff were very friendly. There was a small issue related to the room, but they responded quickly and kindly, so I was able to rest more comfortably.
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Response from Property: Dear guest,We're delighted to hear that you had a wonderful time with your family. It's fantastic that you found the meals to be so satisfying and enjoyed the friendliness of our staff. We always prioritize to address any concern swiftly and kindly to ensure that you had a comfortable stay. Thank you for choosing us and we look forward to welcoming you back again soon.Kind regards;Gökhan SarıGeneral Manager.
Guest User
Standard Room with Land View
Stayed in Mar 2024
Couple
2 review
10/10
Outstanding
Posted on Apr 11, 2024
The food, cleanliness, staff, location and friendliness were perfect. We went for the first time and were satisfied. We recommend it.
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Response from Property: Sayın misafirimizDeğerli vaktinizi ayırıp olumlu geri bildirimlerinizi bizimle paylaştığınız için teşekkür ederiz. Yiyecek seçeneklerimiz ve konumumuzdan memnun kaldığınızı duyduğumuza çok memnun olduk. Çalışma arkadaşlarımız hakkındaki nazik sözleriniz bizi çok onurlandırdı. Sizi yeniden otelimizde ağırlamaktan memnuniyet duyarız.Saygılarımla;Gökhan SarıGenel Müdür.