Hotels Near Reichsbahndirektion in Kassel

I stayed in one of the suites on June 5th through 7th. Sadly the room was not ready by the time of arrival, not at 3pm and only around 4 pm did I gain access. After a long day on the road that is not what one was hoping for and the silly excuses or the complementary drink did not help one bit. The hotel is a wonderfully restored old Burg with interesting art and furniture which makes for an eclectic, but winning mix. There is an impressive looking old style restaurant, an attraktive center bar with neat sitting and an open fire place and a spacious outdoor terrace. Some parking is in front of the door. The suite was carefully restored leaving many of the beautiful original elements with touches of the new. However when entering there was sweltering heat and a strong smell of sewage permeating through all the rooms. The first flaw, no air conditioning. If the heat is unbearable on a June day what about the middle of the summer? That puzzled me. The smell originated probably from the free standing bathtub trap which, rarely used, most likely did not seal properly. The sink in the bathroom although stylish was impractical as there literally was no space to put anything needed down. One had to spread out the toiletries all over the bathroom. Very inconvenient. Other than that shower and furnishings were of good quality and gave the suite a nice appearance. The bedroom was in style and bed and mattress were conducive to a good night sleep (thankfully the heat dissipated with an open window but in exchange allowed for street noise). The complementary breakfast was generous and offered many choices. The staff in general proved competent and pleasant. Over all this could have been a wonderful experience if the a/c, smell and room readyness would be improved

The hotel facilities are very good, free parking is provided, and free public transport cards are also provided. I was pleasantly surprised. Google Maps couldn’t find the bus route. The front desk told me the bus route carefully and patiently wrote it down for me. It’s great! Hotel Wi-Fi is free and the signal is good. Very satisfied stay!

Lots of reviews regarding bad cleaning. We got a room that hadn't been cleaned at all. The receptionist was very nice and gave us an ”upgrade” (pretty much the same room, on a higher floor). The new room had old soap residues on the wall and the toilet hadn't been cleaned. Cleaning sucks. The service is good and staff is very nice. They always greet you and are very sweet and helpful. We came after the kitchen had closed, but still got to order food.

We dont have anything negative to say about the hotel. Everything was working very well. The hotel is relatively new and well maintained. Service in the reception is good and all of the facilities are working as they should. Absolutely no issues on that part and considering the price, then it is an absolute bargain. We also visited the restaurant at the hotel and that was on the other hand a disaster. It was quite booked on the day we visited, because of some corporate event. This resulted in the waitress being a bit stressed, but it was still handled very badly. We waited half an hour to get the menu. After that we was informed that some of the courses couldnt be served, because they were out of different things, but we got an option to order one burger, which was not served on the homemade bread that normally was served, but on some cheap bun from the supermarket. Considering Covid-19 we also observed that menu's were just delivered from one occapied table to another - without any cleaning - and after we had observed that one guest had been licking their fingers between every side swap in the menu. Disgusting and in the current covid situation absolutely not acceptable. In total. 5 star for the hotel. 1 star for the restaurant. Would happily go back to visit hotel, but the restaurant visit was not acceptable.

Good location and convenient travel

A family weekend in a very beautiful hotel. The hotel is about 20 minutes walk from the city centre / pedestrian area. The building is apparently a new building, with all the good materials and designs associated with it. The rooms are very large, just like the bathroom, where however - as today almost everywhere - more wallhacks would be cheap. The breakfast area is very tastefully furnished. Breakfast is OK. However, very much is offered in small single packaging at the buffet, which is currently very negative. In the restaurant you can eat good and not overpriced at night. The very generous outdoor area, which is also located in the neighbouring parking area of a shopping market, is bordered by a delicate child playground. The staff is very friendly and helpful.