Thamel, Sher bhawan complex, Kathmandu, Bagmati 44600, NepalView hotel details
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Guest Reviews of Gaas BaasCo
8.6/10
Very good
48 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.3
Service8.5
Cleanliness8.5
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All reviews(48)
Positive reviews(20)
Reviews with photos/video(7)
Great location(9)
Negative reviews(2)
Taiwanduke
Deluxe Queen Room Without Balcony
Stayed in Mar 2026
Solo traveller
62 reviews
9.0/10
Great
Posted on Apr 13, 2026
A vibrant hotel in the heart of the city with excellent accessibility.
6/7
Response from Property: Dear Guest, thank you for choosing Gaas BaasCo and for sharing your positive feedback. We are delighted to know that you appreciated the vibrant atmosphere of our hotel, our central city location, and the excellent accessibility we offer. Your recognition is greatly valued and serves as encouragement to our team. We sincerely look forward to welcoming you again for another pleasant stay.
Guest User
Deluxe Queen Room Without Balcony
Stayed in Nov 2025
Solo traveller
2 reviews
6.0/10
Posted on Dec 16, 2025
The room made a decent first impression and did the bare minimum. But, it quickly became clear that it’s best suited for a very short stay. The bed was comfortable enough. Overall, the room is fine if you’re just passing through, but anything longer starts to feel like stretching it.
Staff presence around the hotel was limited. They clearly run on a lean operation, which can go either way. The guard in front of the elevator stood out in the best possible way and added a genuinely warm, human touch, which helped balance things out.
At check-in, I was given two complimentary cocktail coupons for the upstairs bar, which immediately lifted my spirits. This was a place I had enjoyed many times before and often recommended to friends and family. I had good memories of the atmosphere, the food, and the general vibe, so I went in with high hopes. In the past I had written raving 5-star reviews of their restaurant food and amazing service!
Unfortunately, the experience that followed didn’t live up to those expectations. What should have been a simple, enjoyable night out unraveled into confusion and unwelcoming interactions. Small moments piled up, the mood shifted, and it became clear that the experience had gone off the rails. Rather than force it, my group and I decided to take our time and money elsewhere. Sometimes you read the room and move on.
I returned to the hotel later that night and stayed over. Took a hot shower in the morning, loved the smell of their body wash, btw!
Another brief interaction during checkout reinforced the same theme: rigid, abrupt, and lacking the kind of hospitality that makes guests feel welcome.
All in all, it’s disappointing to see a place I once enjoyed and freely recommended lose its consistency and warmth. I’m no longer comfortable recommending it, and I’m not sure I would choose to return.
As for the unused cocktail coupon, I still have it. Any takers?
Response from Property: Dear Guest, thank you for taking the time to share such detailed and candid feedback regarding your recent stay at Gaas BaasCo. We appreciate your recognition of the comfortable bed, the warm impression left by the guard near the elevator, the complimentary cocktail coupons, and the pleasant in-room amenities you enjoyed. At the same time, we are sincerely sorry that the overall room experience felt better suited only to a short stay, and that your interactions at the bar, check-in, and checkout came across as confusing, rigid, and lacking in hospitality. It is especially disappointing to learn that a hotel and venue you had previously valued and recommended did not deliver the consistency and welcome you expected on this occasion. Your comments have been taken very seriously, and we will continue to improve. We regret letting you down and hope to have the opportunity to restore your confidence in the future.
Pariyes pintana
Deluxe Quadruple Room
Stayed in Nov 2025
Travelling with friends
6 reviews
10/10
Outstanding
Posted on Dec 18, 2025
Great location, perfect for party-goers. There's a bar upstairs and free drinks until dawn.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for choosing to stay with us. It was our pleasure to have you as our guest, and we are delighted to know that you had a pleasant experience.We would greatly your valuable review not only helps us maintain our standards of service but also assists future guests in making informed decisions.We sincerely look forward to the opportunity of welcoming you again.Kind regards,Gaas Baas Co.
Anonymous User
Deluxe Queen Room Without Balcony
Stayed in Apr 2026
Solo traveller
5 reviews
4.0/10
Posted on May 20, 2026
Good location but several bad things. First, smoke smell in the room. Second, the service, for example I was told I could get a breakfast to takeaway but it wasn’t delivered so I paid for it for nothing. The “gym” amenities are broken. Drinkable water ran out.
Response from Property: Dear Guest, thank you for sharing your feedback regarding your stay at Gaas BaasCo. While we are pleased that you appreciated our location, we sincerely regret the issues you encountered with the smoke smell in the room, the breakfast takeaway service, the condition of the gym facilities, and the drinking water supply. Please accept our sincere apologies for these shortcomings. Your comments have been taken very seriously, and we will continue to improve our overall service and guest experience. We hope to have the opportunity to welcome you again and provide a much better stay.
Uralu
Deluxe Queen Room Without Balcony
Stayed in Mar 2026
Couple
28 reviews
9.0/10
Great
Posted on Apr 23, 2026
The hotel is located in the center of Thamel, which is very convenient with plenty of food and shops nearby. For the price, the facilities are acceptable and overall it’s a good option.
Response from Property: Dear Guest, thank you for sharing your feedback. We are pleased to know that our central location in Thamel brought convenience to your stay, with easy access to nearby dining and shopping options. We also appreciate your recognition of the value we provide and are glad to learn that our facilities met your expectations for the price. Your comments are greatly valued, and we sincerely look forward to welcoming you back to Gaas BaasCo in the future.
Guest User
Deluxe Queen Room Without Balcony
Stayed in Nov 2025
Business traveller
1 reviews
8.0/10
Very good
Posted on Dec 19, 2025
All fine and place was strategic
Find nice places nearby
Response from Property: Dear Guest,Thank you for choosing to stay with us. It was our pleasure to have you as our guest, and we are delighted to know that you had a pleasant experience.We would greatly your valuable review not only helps us maintain our standards of service but also assists future guests in making informed decisions.We sincerely look forward to the opportunity of welcoming you again.Kind regards,Gaas Baas Co.
Guest User
Deluxe Twin Room Without Balcony
Stayed in Sep 2025
Travelling with friends
9 reviews
9.5/10
Amazing
Posted on Oct 13, 2025
Location is amazing in Thamel, super easy to walk around for food and many things
Staff at front desk was very friendly and helpful
And there is a cocktail coupon every day
Only breakfast was too late because my schedule to leave at 9 am but it was ready at 8.30 am and two days in a row. Overall it is very nice hotel to stay when you go to Kathmandu
Response from Property: Dear Valued Guest , Thank you for taking the time to leave such a positive review. We appreciate your feedback and thank you for sharing your thoughts. We want you to know that your satisfaction is our motivation, and we look forward to serving you again. Best Regards, GAAS BASS CO.TEAM
Guest User
Deluxe Queen Room Without Balcony
Stayed in Dec 2025
Solo traveller
11 reviews
6.5/10
Posted on Apr 29, 2026
The bar downstairs played music until 5 AM on the weekend, it was absolutely maddening.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for sharing your feedback regarding your recent stay at Gaas BaasCo. We sincerely apologize for the disturbance caused by the loud music from the bar during the weekend and fully understand how frustrating it must have been to have your rest disrupted until such a late hour. This is certainly not the experience we want our guests to have. Your comments have been taken very seriously, and we will continue to review and improve the overall guest experience. We appreciate your candid feedback and hope to have the opportunity to provide you with a more comfortable and restful stay in the future.
Anonymous User
Deluxe Queen Room Without Balcony
Stayed in Dec 2025
Travelling with friends
1 reviews
9.0/10
Great
Posted on Jan 31, 2026
WiFi wasn’t working at all in the room and it was very noisy throughout.
Response from Property: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay that your experience did not meet your expectations we are actively reviewing the matter to improve our services. We truly value your feedback and would appreciate the opportunity to discuss your concerns further. We hope to have the opportunity to welcome you again and provide you with a much better experience.Kind regards,Gaas Baas Co
AWW JUN
Deluxe Queen Room Without Balcony
Stayed in Feb 2026
Solo traveller
42 reviews
9.5/10
Amazing
Posted on Mar 17, 2026
Clean cozy place right near Thamel
Response from Property: Dear Guest,Thank you for choosing to stay with us. It was our pleasure to have you as our guest, and we are delighted to know that you had a pleasant experience.We would greatly appreciate it if you could take a moment to share your feedback on Google. Your valuable review not only helps us maintain our standards of service but also assists future guests in making informed decisions.We sincerely look forward to the opportunity of welcoming you again.Kind regards,Gaas Baas Co.
Guest User
Deluxe Queen Room Without Balcony
Stayed in Sep 2025
Solo traveller
6 reviews
10/10
Outstanding
Posted on Nov 1, 2025
Nice and cute
Response from Property: Thank you so much for taking the time to share your review. We truly appreciate you for the time you took to respond to us. Your feedback inspires our team to keep delivering the best experience for our guests.We look forward to welcoming you back soon!"
Guest User
Stayed in Mar 2024
Solo traveller
3 reviews
10/10
Outstanding
Posted on Apr 12, 2024
All the hotel staffs here are very nice and careful everyday!
They gave me a chance to have Nepalese traditional liquor and served packed breakfast even my departure time is just before the time to start breakfast hour.
Thank you for everything to support my stay.
Response from Property: Dear Valued Guest , Thank you for taking the time to leave such a positive review. We appreciate your feedback and thank you for sharing your thoughts. We want you to know that your satisfaction is our motivation, and we look forward to serving you again. Best Regards, GAAS BASS CO.TEAM
Guest User
Deluxe Queen Room Without Balcony
Stayed in Dec 2025
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Feb 27, 2026
Niceeee
Response from Property: Dear Guest,Thank you for choosing to stay with us. It was our pleasure to have you as our guest, and we are delighted to know that you had a pleasant experience.We would greatly appreciate it if you could take a moment to share your feedback on Google. Your valuable review not only helps us maintain our standards of service but also assists future guests in making informed decisions.We sincerely look forward to the opportunity of welcoming you again.Kind regards,Gaas Baas Co.
Putalii
Deluxe Queen Room Without Balcony
Stayed in Mar 2026
Travelling with friends
1 reviews
10/10
Outstanding
Posted on May 21, 2026
I've stayed here many times and I like it. The rooms are beautiful and modern, clean, and it's convenient to get around.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing Gaas BaasCo again and for your continued trust in us. We are pleased to know that you appreciate our beautiful and modern rooms, the cleanliness of the hotel, and the convenience of getting around from our location. Your repeated stays are a meaningful recognition of our service and standards. We sincerely look forward to welcoming you back for another comfortable and enjoyable visit.
Guest User
Deluxe Twin Room Without Balcony
Stayed in Feb 2026
Business traveller
2 reviews
10/10
Outstanding
Posted on Mar 23, 2026
I really like the dental location. It's close to my work place and the service is friendly.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for choosing to stay with us. It was our pleasure to have you as our guest, and we are delighted to know that you had a pleasant experience.We would greatly appreciate it if you could take a moment to share your feedback on Google. Your valuable review not only helps us maintain our standards of service but also assists future guests in making informed decisions.We sincerely look forward to the opportunity of welcoming you again.Kind regards,Gaas Baas Co.