MW Krabi Beach Resort Reviews

Hotel was very nice staff were friendly and cooperative but wi Fi was only available in special designated place lobby only, it’s far from our rooms. Drainage system also not working properly, specially in basins.

The sell office in Bangkok is very bad, never pick up our call and not helpful. Do not stay in this hotel

Normally I avoid bad references, but I can't be silent in this case. Guests must be careful with this hotel as there is a scam going on. Even though the hotel was fully prepaid online they charged me the same amount at reception with the cash. I lost the payment receipt and the hotel staff (manager ***) consistently refused to resolve the issue and to return the money. He was telling me that it does not matter that I already paid online and that everyone pays at the hotel, you can ask every guest. He was also saying that ***** owes 50k THB to the hotel, this is why they must charge guests directly at the hotel. He was saying a lot of nonsense just not to return the money. He threatened me to kick me out of the hotel even though everything was paid online. Also to call the police if I keep complaining at reception. *** consistently refused to check with accounting if I paid at the hotel. He saw online payment receipts from *********** and my bank card charges but still refused to contact *********** directly to solve. I strongly believe this was not in his interest to return the money. The hotel reimbursed my money back finally only when I found the lost receipt and when they realized that I was staying in the hotel for a month and not checking out soon. It took me 12 days to solve the issue. 12 days of ignorance and constant stress. I can definitely say this manager *** ruined my holiday. No excuse from the hotel was given when I found the lost receipt and they finally admit the mistake Despite of this situation hotel is very nice place to stay. Daily clean ups, very convinient location not far from the beach, big and cozy balcony and swimming pool. Just beware of manager *** or he will rip you off.

The hotel is not bad ,but just look old everything is ok. And so quiet.

Not bad ! All fine ,nice place .

Nice hotel near by the beach Room is very big Bed is comfy Staff nice

A luxurious palace steeped in the past. There are many pools, enough sun loungers. I got a room on the first floor, but in an old building. You could go out through the balcony! All furniture is wooden, wooden doors. Lots of photos from the past. A museum, not a hotel

Old hotel in need of renovation. Poorly soundproofed, infested with mosquitoes. Bad value for money

Check-in was problem-free despite arriving late. The room was very spacious, clean, with two large beds, bathroom with shower and bathtub. Quiet location with garden view, large terrace, direct access to the pool. The service was very good. We had bought a SIM card that needed to be topped up. The receptionist took care of everything, thank you very much. We were able to book another night without any problem. The shortcut to the night market is well lit by motion detectors. We felt very comfortable. The manager was also very friendly and accommodating, and was able to tell us a lot about the hotel. We can highly recommend this hotel.

The hotel is certainly not new, but good. Large spacious rooms, large beautiful area and 4 swimming pools. 2 children, 2 adults, one of which is really big. All pools are clean. Warm water. Sometimes we had to wait for hot water, but not for long. The air conditioner cooled very well. We had a room on the second floor with a huge balcony. Cleaning every day, change towels, put drinking water. It felt like the hotel had just opened, but the staff tried very hard to keep everything in order. The hotel is located on the edge of the beach in a quiet area. You can rest easy, no noise will bother you. Shop, cafe and night market nearby. The mattresses were a bit hard, hopefully they will replace them soon.

Beautiful hotel with large pools and a huge garden. Very quiet. The beds are hard, but not too hard. To be honest, we didn’t even go to the sea, but hung out at the hotel. So we liked him

The location was good and the service was good. I am very satisfied.

It must have been a very luxurious hotel before but now it seems to be more and more abandoned, it's a shame because the potential is enormous! The rooms are old but nice! And the pools are really great!

Near the beach, during the day until the evening, the sound of cicadas is very natural.