Hotel Wilga Reviews

Distinctly average, but worth three stars. Hotel Wilga gets most things right, but is not exceptional. Rooms are clean and comfortable, but ours was a bit on the small side. Breakfast is plentiful and varied. It's a 20 min walk to Krakow's central attractions. The games room was closed during our visit. Staff are pleasant and helpful, but not always in attendance. Placing emphsis on comfort, clenliness and food, I would nothave no hesitate to return, it's worth three stars.

We were part of a 25 person group and I cannot say enough good things about our experience at this hotel. While we arrived after a full day of sightseeing and felt tired, the welcome and ease of check in was just the beginning of our exceptional experience at this hotel. We found the room comfortably furnished, extremely clean and spacious. What put a big smile on our tired faces was the staff! We were served a pre arranged group dinner that was excellent. Chef Slawek’s selection of a hearty, tasty vegetable soup followed by a pork cutlet with a traditional polish cabbage side dish rivaled any fancy restaurant. His cheerful, outgoing personality made us forget about our tiredness! And Kasia, our server was the loveliest person I encountered in Poland. Her warmth, her helpfulness and cheerful attitude made our experience very joyful and a great example of the welcoming Polish people. We kept on smiling as we left her and the chef in the hotel’s restaurant. We could not have imagined a better hotel experience on a visit to Krakow.

Przede wszystkim droga do hotelu wiedzie straszną ulicą, potem poszliśmy na kolację i otrzymaliśmy jedzenie na niskim poziomie i niesmaczne. Kontynuowaliśmy podróż do pokoju, który miał obrzydliwy zapach, produkty niskiej jakości, niewygodny prysznic, niedziałającą klimatyzację i okno, którego nie można otworzyć. Poza tym personel zachowywał się wobec nas niegrzecznie, kiedy poprosiliśmy o pomoc, pomogli nerwowo, jakby po prostu chcieli, żebyśmy zostawili ich w spokoju. Podsumowując, nie polecam tego miejsca, bardzo rozczarowujące.

Siamo stati in viaggio d’istruzione con la scuola, devo dire che le aspettative dalle foto e da tutto il resto erano altre, personale scortese e soprattutto sovrastamento dei ruoli, il cibo molto scadente e soprattutto ogni sera le stesse cose, specialmente un capello ritrovato nel cibo.. la camera viene pulita con superficialità, in 4 giorni di pernottamento le lenzuola non sono mai state cambiate, direi che questo hotel debba solamente chiudere.

Abbiamo pernottato 4 giorni in viaggio d’istruzione , hotel pessimo , cena scadente e personale scorbuticissimo Un po’ distante dal centro di Cracovia, Le stanze non venivano pulite, durante tutto il soggiorno le lenzuola non sono mai stati cambiati . Sconsiglio vivamente, in particolare modo alle scuole che vorrebbero pernottare qui