To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.2
Service9.3
Cleanliness9.4
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All reviews(1131)
Positive reviews(1112)
Reviews with photos/video(383)
Clean pool(97)
Great swimming pool(97)
Delicious breakfast(93)
Convenient for shopping(78)
Located in the city centre(39)
Good views(28)
Has an infinity pool(17)
Large bathroom(14)
Negative reviews(19)
Miritr
Studio Executive Twin
Stayed in Aug 2026
Couple
5 reviews
10/10
Outstanding
Posted on Sep 16, 2026
Had a perfect stay. Very clean room and spacious bathroom. Nice salt water pool, sauna and technogym equipped gym. There is also a cute jukebox in ”the den” where you can pick your own music. Sat there and worked for an hour vibing to my songs and had some good honey wings.
Oh and also great 5mins walking distance to Pavillion.
Response from Property: Dear Valued Guest,Thank you for sharing your wonderful experience with us! We're delighted to hear that you enjoyed our clean and comfortable room, spacious bathroom, saltwater pool, sauna, and gym facilities. It's also great to know you had a relaxing time at The Den with the jukebox and our honey wings. We truly appreciate your kind feedback and look forward to welcoming you back for another perfect stay soon!
Rainna
Studio Executive Twin
Stayed in Aug 2026
Travelling with friends
18 reviews
10/10
Outstanding
Posted on Sep 16, 2026
Check-in at Capri by Fraser Bukit Bintang is on the 40th floor, and the environment is excellent. The staff are friendly and efficient. The room was also great, with a fantastic view from a high floor. The cleanliness exceeded my expectations. The infinity pool on the rooftop offers an amazing view, perfect for relaxing, enjoying the breeze, and watching the Kuala Lumpur nightscape. Pavilion Mall and various commercial areas are right downstairs, making it convenient to get anywhere. The location is superb, highly recommended!
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your amazing review! We're delighted to hear that you enjoyed our friendly and efficient service, spotless rooms, and stunning high-floor views. It's wonderful to know that you had a relaxing time at our rooftop infinity pool while taking in the beautiful Kuala Lumpur skyline. We're also glad our central location near Pavilion and key attractions added convenience to your stay. Thank you for your recommendation, and we look forward to welcoming you back to Capri by Fraser Bukit Bintang for another exceptional experience soon!
DelinaLun
Studio Executive Twin
Stayed in Aug 2026
Family
11 reviews
10/10
Outstanding
Posted on Sep 15, 2026
Comfortable and friendly and convince and acceptable price and clean and good recommendations to booking here
Response from Property: Dear Valued Guest,Thank you for your kind review! We're delighted to hear that you found your stay comfortable, affordable, and enjoyable. It's wonderful to know that our friendly team, clean facilities, and convenient location met your expectations. We truly appreciate your recommendation and look forward to welcoming you back to Capri by Fraser Bukit Bintang for another pleasant stay soon!
海帶
Studio Executive Twin
Stayed in Aug 2026
Solo traveller
9 reviews
10/10
Outstanding
Posted on Sep 14, 2026
This is my fourth stay here. While there are more signs of wear and tear compared to my previous visits, it's still acceptable. The pool and gym are as clean as ever, and the view is great. The body lotion in the room smells lovely. There's also a fantastic coffee shop nearby called 103 Coffee – highly recommend it! 👍
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for choosing to stay with us again and for your continued support. We are delighted to hear that this was your fourth stay and that you enjoyed our clean pool and gym facilities, beautiful views, and the lovely in-room body lotion.We appreciate your feedback regarding the signs of wear and tear, and please be assured that we are continuously working to maintain our facilities to provide the best possible guest experience. Thank you as well for sharing your recommendation of the nearby coffee shop.We look forward to welcoming you back to Capri by Fraser Bukit Bintang for your fifth stay soon!
Guest User
Studio Deluxe Twin
Stayed in Aug 2026
Other
6 reviews
10/10
Outstanding
Posted on Sep 14, 2026
The room was very clean, and the location was excellent. The hotel's infinity pool was also great, offering expansive views. The only minor issue was that the front desk staff didn't speak much Chinese, so communication required English. If I visit again, I would still choose this hotel.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your kind review. We are delighted to hear that you enjoyed our clean rooms, excellent location, and the stunning views from our infinity pool.We appreciate your feedback regarding language communication at the front desk and will continue working to better serve our international guests. Thank you for your understanding, and we are pleased to know you would choose to stay with us again.We look forward to welcoming you back to Capri by Fraser Bukit Bintang soon!
mizponko
Studio Executive Twin
Stayed in Aug 2026
Travelling with friends
1 reviews
9.5/10
Amazing
Posted on Sep 14, 2026
The staff were incredibly friendly! The front desk staff's explanations were clear, room service was great, and the housekeeping during our stay was excellent. Even when we requested an early morning taxi to the airport, all the staff handled it with great care and politeness.
The only minor downside was that the hand cream pump in the sink area didn't work, which was a little disappointing. However, all other amenities were perfectly fine and smelled lovely.
The view from the room was also very satisfying, making for a truly wonderful stay ✨️
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your wonderful feedback. We are delighted to hear that our team made your stay enjoyable, from the friendly front desk service to the attentive housekeeping and room service. It's also great to know you enjoyed the room view and overall amenities.We appreciate your comments regarding the hand cream pump and will share this with our team for improvement. We look forward to welcoming you back to Capri by Fraser Bukit Bintang for another pleasant stay soon.
Katrina85
Studio Executive Twin
Stayed in Aug 2026
Business traveller
20 reviews
10/10
Outstanding
Posted on Sep 11, 2026
Definitely a 5-star review! I compared several hotels before choosing this one, and it certainly didn't disappoint. The guys on the ground floor were all very polite, helping with luggage and opening car doors, always greeting us with a smile every time we came and went. Check-in is on the 40th floor, where there were front desk staff who spoke Chinese, and they were also excellent. The room was clean and quiet, and breakfast was satisfying, offering both local Malaysian dishes and hot noodles. The infinity pool has a beautiful night view. The location is convenient, just a 10-minute walk to Pavilion and 15 minutes to KLCC. The only minor thing is that bottled water isn't provided in the room, but there's a Chinese supermarket just across the street downstairs.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your fantastic 5-star review and for choosing Capri by Fraser, Bukit Bintang.We are delighted to hear that you had such an enjoyable stay and appreciated our warm hospitality, from our courteous ground-floor team to our front desk associates. It is wonderful to know that you enjoyed the clean and quiet room, satisfying breakfast selection, stunning infinity pool views, and our convenient location near Pavilion and KLCC.We also appreciate your feedback regarding bottled water and will take your comments into consideration as we continue to enhance our guest experience.Thank you for your kind recommendation. We look forward to welcoming you back for another memorable stay in Kuala Lumpur.
Anonymous User
Studio Executive King
Stayed in Aug 2026
Solo traveller
6 reviews
7.5/10
Posted on Sep 9, 2026
Overall ok. Check-in & arrival was smooth and check-in took under five minutes. Front desk staff were friendly and professional, offering a quick overview of amenities and dining hours. A minor wait during peak afternoon hours, but nothing unreasonable.
Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We are delighted to hear that you had a smooth arrival and check-in experience, and that our front desk team made you feel welcome with their friendly and professional service.We appreciate your understanding regarding the minor wait during peak hours and are pleased that it did not impact your overall stay.We look forward to welcoming you back to Capri by Fraser, Bukit Bintang soon.
Houzidaiwangaiqiche
Studio Deluxe Twin
Stayed in Aug 2026
Couple
37 reviews
10/10
Outstanding
Posted on Sep 7, 2026
Centrally located with plenty of dining options nearby. The room was spacious, and the decor was simple and modern, upholding Fraser Group's consistent quality. Parking costs 18 RM per entry; although it's a multi-story car park, an attendant guides you, making it easy to park. Recommended!
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Behappiz
Studio Premier
Stayed in Aug 2026
Family
4 reviews
10/10
Outstanding
Posted on Sep 7, 2026
We enjoyed our stay at Capri by Fraser Bukit Bintang. The location is excellent. Walking distance to both Pavilion and TRX. There are a number of eateries in the area. Room is also clean and big. Hotel also has facilities such as pool, gym and a play room. We will definitely stay here again.
Response from Property: Dear Behappiz,Thank you for staying with us. We're thrilled to see that you had an incredible experience staying with us, and found everything to be beyond expectations! Glad that your were highly satisfied with our facilities, location, and hospitality- we hope we have left a memorable note on your holiday. Thank you for the gorgeous review and we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.
Leowei1991
Studio Executive Twin
Stayed in Jul 2026
Business traveller
6 reviews
10/10
Outstanding
Posted on Sep 7, 2026
Facilities: Excellent, with a pool and gym.
Cleanliness: Very clean! A special shout-out to Poritosh who always cleans thoroughly and meticulously. 👍🏻👍🏻👍🏻👍🏻
Environment: The surrounding area is clean and conveniently located between Pavilion and TRX, making it great for shopping and entertainment.
Service: The service is excellent. The front desk and security staff always greet me when I come and go. I've been staying here for almost a month, so we're all pretty familiar with each other now.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your wonderful review and for choosing Capri by Fraser, Bukit Bintang as your home away from home for the past month.We are delighted to hear that you have enjoyed our facilities, convenient location, and warm hospitality. A special thank you for recognizing Poritosh for his meticulous housekeeping efforts. We will be sure to share your kind compliments with him, as it will mean a great deal to our team.It is especially rewarding to know that our front desk and security colleagues have made you feel welcomed throughout your extended stay. Your support and kind words truly inspire us to continue delivering exceptional experiences.We look forward to welcoming you back for many more comfortable stays with us.
Anonymous User
Studio Deluxe Twin
Stayed in Jul 2026
Business traveller
2 reviews
10/10
Outstanding
Posted on Sep 11, 2026
The hotel is situated across TRX approximately less than 5 minutes on foot. Lobby is located on the 40th floor with a great view. My room is equipped with a kitchenette, with microwave and a sink. Staff members are helpful and friendly. A room worth paying for.
Nicolo G
Studio Deluxe Twin
Stayed in Jul 2026
Couple
11 reviews
10/10
Outstanding
Posted on Sep 9, 2026
Wonderful hotel, very nice, spacious and clean rooms. Delicious breakfast with a wide selection (great coffee). The infinity pool on the 40th floor is a significant plus.
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Tomatotravels
Studio Executive King
Stayed in Jul 2026
Solo traveller
5 reviews
10/10
Outstanding
Posted on Aug 26, 2026
fantastic location, right next trx mall and pavillion, lots of food and shopping. Easy to access mrt if you want to go around city. Easy for grab to get to and from.
Response from Property: Dear Tomatotravels,Thank you for your review. We're thrilled to see that you had a fantastic experience staying with us, and especially enjoyed the location of our hotel! It is always exciting having our guests enjoy their stay and rewarding to receive such stunning feedbacks. Thank you for staying with us and we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.
Guest User
Studio Deluxe Twin
Stayed in Jul 2026
Couple
35 reviews
9.5/10
Amazing
Posted on Aug 28, 2026
Clean room & good beddings. Amenities are of good quality. Probably will enjoy a drink next time at lobby 40th floor, great view.
Response from Property: Dear guest,Thank you for your kind review. We're very glad to see that you had a wonderful experience staying with us, and found everything to be above expectations. Thank you for staying with us and we look forward to welcoming you back to Capri by Fraser, Bukit Bintang.