Kunming Changshui International Airport Rezen Hotel

Kunming Changshui International Airport Rezen Hotel Reviews

Kunming Changshui International Airport Rezen Hotel

No.170, Dabanqiao Development Zone, Changshui Street, Yuzhong New District, Guandu District, Kunming, Yunnan, ChinaView Hotel Details
Kunming Changshui International Airport Rezen Hotel
Kunming Changshui International Airport Rezen HotelKunming Changshui International Airport Rezen HotelKunming Changshui International Airport Rezen Hotel
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Guest Reviews of Kunming Changshui International Airport Rezen Hotel

9.5/10
Outstanding
3894 review
Verified reviews
Location9.4
Amenities9.4
Service9.5
Cleanliness9.5
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All reviews(3894)
Positive reviews(3834)
Reviews with photos/video(759)
Offers pick-up/drop-offs(1033)
Close to airport(468)
Friendly front desk staff(351)
Easy to get around(312)
Large rooms(239)
Awesome gym(21)
Negative reviews(60)
VC07
Superior Queen Room
Stayed in Oct 2025
Solo traveller
65 review
10/10
Outstanding
Posted on Nov 7, 2025
Excellent hotel service from from desk to housekeeper. Clean and cozy room, free airport pickup was easy to arrange, free gift upon check in was warm, free night snacks beyond my expectation. The female front desk receptionist very helpful and patiently to solve all my queries as a foreigner. Thumbs up to this hotel👏👏👏
Response from Property: 尊敬的顧客您好!非常感謝您對【麗呈酒店】的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
WooPK
Superior Double Room
Stayed in Sep 2025
Travelling with friends
17 review
10/10
Outstanding
Posted on Oct 27, 2025
Had a short stay after landed in Kunming. Great stay and clean environment. But there was strong smoking smell in the room.
Response from Property: 非常感謝您選擇我們並分享入住體驗,很開心環境乾淨讓您擁有了很棒的住宿感受!對於房間內出現的濃重煙味,我們深感抱歉,這確實是影響了您的入住舒適度,我們已經立即安排工作人員對該房間進行深度清潔與除味處理,並會加強對所有客房的異味排查,後續將為您提供更優質的入住環境。
Eliz.D
Superior Double Room
Stayed in Sep 2025
Couple
13 review
6.5/10
Posted on Nov 4, 2025
Stayed here for one night as our flight arrived late. Although near the airport the place is quite inaccessible and deep in near factories. Room was decent, cleanliness can be improved. Breakfast quite low quality, can skip and get better elsewhere.
Response from Property: 尊敬的客人,非常抱歉給您帶來了如此不佳的住宿體驗,我們對此深表歉意。 關於位置與交通:我店因緊鄰機場,主要為趕航班的客人提供便利住宿選擇,對於位置偏僻、交通不便給您造成的困擾,我們後續會製作詳細的周邊交通指南,包括公共交通換乘、打車建議等,為您清晰呈現出行方案,關於衞生:針對您指出的衞生問題,我們已立刻開展全酒店客房的衞生排查與整改工作,同時加強對清潔人員的培訓與監督,建立更嚴格的衞生檢查機制,確保每一間客房的衞生都能達到高標準。關於早餐:我們會重新調研客人的飲食需求,優化早餐的品類與品質,增加新鮮食材的使用,提升餐品的口味與豐富度,力求為客人提供美味、營養的早餐。再次感謝您的坦誠反饋,這對我們提升服務質量至關重要。若您還有其他任何意見或建議,歡迎隨時告知我們,我們將全力解決。期待有機會能再次為您服務,讓您感受到我們切實的改進。
Guest User
Superior Double Room
Stayed in Sep 2025
Family
1 review
7.5/10
Posted on Oct 26, 2025
The location of hotel is near Kunming Airport. Suitable for resting in late night flight. The room is clean and comfortable. The breakfast was good.
Response from Property: 尊客您好,非常感謝您願意花寶貴的時間給麗呈酒店點評,您的滿意是我們的追求,您的建議我們會積極改進,歡迎您再次光臨,祝您生活愉快!
M342209****
Superior Double Room
Stayed in Aug 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Sep 8, 2025
The innovative smart home system throughout the property was truly impressive. Both the hotel lobby and guest rooms maintained excellent hygiene standards and boasted a beautiful aesthetic. The hotel's overall ambiance felt very upscale. The service was thoughtful, attentive, and even creative. We were also guaranteed a 3-hour late check-out, and they provided complimentary late-night snacks along with a special souvenir (Yunnan-style cookies). The free airport pick-up and drop-off service (24-hour pick-up, hourly drop-off) was a fantastic perk, and our pick-up driver was especially considerate and helpful. I'm truly looking forward to my next visit! I wholeheartedly recommend this hotel to everyone!
Original textTranslated by Google
Response from Property: Dear customer, thank you very much for your support of the Rezen Hotel. We believe that a good reputation is built on genuine customer satisfaction, and we are honored to provide you with the best service. We sincerely welcome you to choose our hotel again, whether for business or pleasure. We look forward to seeing you again!
Sunanjiejie
Superior Double Room
Stayed in Aug 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Sep 11, 2025
This place truly deserves a great review. I landed at Kunming Airport very early in the morning, completely exhausted. After collecting my luggage, I contacted the driver, and the hotel's pick-up spot was very easy to find, leading to a quick and smooth pick-up. The driver had an excellent attitude and was incredibly patient, even managing to pull my luggage with one hand while answering pick-up calls from other guests with the other. Upon arrival at the hotel, check-in was seamless. The hotel even provided a lovely welcome gift of fresh flower cakes and tamarind sweets, which were absolutely delicious. The bedding was comfortable, ensuring a good night's sleep. The room was equipped with smart controls, allowing me to turn off all the lights with just a voice command. A simple breakfast was also provided the next morning. I highly recommend this place for anyone needing an overnight stay near Kunming Airport. Check-out was effortless, making the entire process stress-free and providing a seamless and painless start to your vacation.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at the Rezen Hotel and for sharing your experience with us. We also appreciate your recognition of our services. We are delighted to know that you enjoyed your stay with us. Thank you for your trust and interest in our hotel. Creating unforgettable memories for you is our pride. We sincerely look forward to welcoming you again.
kittokatto
Superior Double Room
Stayed in Aug 2025
Solo traveller
1 review
9.5/10
Amazing
Posted on Sep 2, 2025
One of my best transit experience! I had to transit at Kunming for 17hours so I decide to book this hotel on Trip. Very worth the price! The hotel offers free airport pickup and drop off, complimentary meals both breakfast and late at night. Staffs don’t know English but they are very friendly! Only downside is the hotel location is a bit remote so there’s not anything to do around.
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們麗呈酒店並分享您的入住感受!小麗致力於為您提供親切周到的入住體驗!真誠期待您的再次光臨!
XjayNa
Superior Double Room
Stayed in Jul 2025
Business traveller
3 review
9.7/10
Amazing
Posted on Sep 6, 2025
I've stayed at three airport hotels, and this one truly exceeded my expectations. The airport shuttle takes just 20 minutes to reach the terminal, making early morning flights stress-free. Even for late-night/early-morning arrivals, there's a complimentary shuttle service, and the driver kindly helps with luggage. The room, while not spacious, was spotlessly clean. The AC was quiet, and the soundproof windows ensured absolutely no aircraft noise. Multiple charging ports by the bed were incredibly convenient for charging phones and power banks. Breakfast starts promptly at 7 AM, featuring a build-your-own rice noodle bar with various toppings. A hot cup of soy milk was a perfect, comforting and time-saving choice. The only minor drawback was the limited pillow selection; a buckwheat pillow option would have been perfect. For catching a flight, this hotel is a comfortable and stress-free choice. I'll definitely stay here again on my next trip to Kunming!
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to review the Regent Hotel. Your satisfaction is our pursuit, and we will actively improve based on your suggestions. We welcome you to visit us again and wish you a happy life!
M311124****
Superior Queen Room
Stayed in Jul 2025
Family
5 review
10/10
Outstanding
Posted on Aug 29, 2025
This is hands down the best value-for-money hotel I've ever stayed in. I was pleasantly surprised to find such a great hotel right by the airport. The service was excellent, incredibly warm and attentive, and the rooms are easily comparable to those in 400+ RMB hotels. I absolutely loved it! Next time I'm in Kunming, I'll skip the city center and stay here again. Getting around is also a breeze – just a quick taxi ride to the metro station. It saved me a ton of money!
Original textTranslated by Google
Response from Property: Dear guest, thank you for your high evaluation of our service. Your satisfaction is our greatest honor. We look forward to your next visit to Licheng and providing you with a warm and comfortable experience again.
M504310****
Superior Double Room
Stayed in Jul 2025
Business traveller
4 review
10/10
Outstanding
Posted on Aug 28, 2025
The rooms are all very spacious, and the round-trip airport shuttle service is incredibly convenient. It makes me wonder how they even turn a profit! Guaranteed 3-hour late check-out: As my flight was after 6:00 PM, this late check-out was absolutely fantastic, allowing me to get an extra nap in. Complimentary late-night food service + a souvenir (special Yunnan shortbread): It truly made me feel right at home. Free airport shuttle service (24-hour pickup, hourly drop-off): The driver who picked me up in the middle of the night was a bit gruff, but I completely understand, as he must have been exhausted. For the 4:00 PM shuttle, I was the only passenger – essentially getting a private car, which was incredible value!
Original textTranslated by Google
Response from Property: Dear customer, thank you very much for your support of the Rezen Hotel. We believe that a good reputation is built on genuine customer satisfaction, and we are honored to provide you with the best service. We sincerely welcome you to choose our hotel again, whether for business or pleasure. We look forward to seeing you again!
_CFT010000002171****
Deluxe Queen Room
Stayed in Sep 2025
Couple
5 review
10/10
Outstanding
Posted on Oct 8, 2025
深夜食堂免费供应+伴手礼(云南特色小饼):👍🏻 机场免费接送机服务(24小时接机,整点送机):👍🏻 保证延迟退房3小时:👍🏻
Response from Property: 尊敬的賓客,您好!非常感謝您選擇入住【麗呈酒店】,並與我們分享了您的入住體驗。同時,也感謝您對我們的認可。非常高興知道您在我們酒店度過了美好的時光。 感謝您對我們酒店的信任和喜愛。給您帶來難忘的回憶才是我們值得驕傲的地方。我們真誠的期待您的再次光臨。
_WeChat271591****
Superior Queen Room
Stayed in Aug 2025
Business traveller
58 review
10/10
Outstanding
Posted on Oct 5, 2025
This is a airport hotel in kunming changshui airport, good location.
Response from Property: 尊敬的賓客,您好!非常感謝您選擇入住【麗呈酒店】,並與我們分享了您的入住體驗。同時,也感謝您對我們的認可。非常高興知道您在我們酒店度過了美好的時光。 感謝您對我們酒店的信任和喜愛。給您帶來難忘的回憶才是我們值得驕傲的地方。我們真誠的期待您的再次光臨。
Guest User
Superior Queen Room
Stayed in Oct 2025
Couple
3 review
9.0/10
Great
Posted on Nov 6, 2025
Good hotel for stay in Kunming, the room requirement are new and clear. Acceptable price but is a-bit far city. Recommended for transit overnight in kunming or want low price and clear hotel to stay in kunming.
Response from Property: 尊敬的客人,您的滿意是我們不懈追求的目標。感謝您的鼓勵,【麗呈酒店】期待着再次為您服務,讓您的每一次住宿都充滿驚喜與滿意!
Anonymous User
Superior Double Room
Stayed in Sep 2025
Family
1 review
10/10
Outstanding
Posted on Oct 22, 2025
It is great. I have arrived in the evening, hotel pick up at the airport. The hotel staff very nice and very helpful.
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們麗呈酒店並分享您的入住感受!小麗致力於為您提供親切周到的入住體驗!真誠期待您的再次光臨!
Guest User
Superior Queen Room
Stayed in Sep 2025
Other
16 review
10/10
Outstanding
Posted on Oct 11, 2025
This hotel locates near airport and it privides shuttle service to/from airport which is very convenient for travelers by air. The hotel was clean and staff was friendly and helpful. Breakfast was good with variety of choices.
Response from Property: 尊敬的顧客您好!非常感謝您對【麗呈酒店】的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!