Hotels in Kunshan North Industrial Zone, Kunshan

I was underwhelmed by the Crowne Plaza. I stayed for work, but it was my birthday while I was there. I asked if they wanted to upgrade my room because it was my birthday, but they feigned that they didn't understand (I did use English). The room was OK, but the carpet was definitely not clean. It was quite warm while I was there but the air conditioner was not on as the room temperature never changed. I used the swimming pool one day. Although it looks super cool in the pictures with a big glass infinity corner, it was very much leaking. Inside the pool the tiles were falling off the edges - there was even a sign acknowledging this. On my birthday I went up for a massage. I had to go into the back to find a lady and she made like I was bothering her phone time. Then she was on the phone while giving me a massage. The massage itself was pretty much the lamest massage I have ever had in my whole life. She barely massaged my skin much less my muscles. Also, the lights were on full bright and there was no much, just the sounds coming from the weight room that was around the corner. The whole experience left me wishing I had just stayed in my room. I do understand that the massage place, although in the hotel, was not related to the hotel.

The service of every hotel staff is very good, making people feel very comfortable and the environment is great. The rooms are clean, quiet, and very comfortable. It's worth staying at this price and will come again next time.

Had a wonderful stay at Mercure, the room was clean, the breakfast was not so versatile considering they advertise both western and Chinese food, there weren’t many options. The hotel staff were super friendly and were attentive to all our needs. Special thanks to Jackson, who always responded on time whenever we needed help and treated us very graciously. Looking forward to our next stay at Mercure.

The hotel is very new, the facilities are perfect, the attitude of the service staff is also very good, kind and polite, and the response is quickly resolved. Unfortunately, the sound insulation effect is average, because the room is close to the road, and the sound of the car outside can be heard at night.

I checked in at three o'clock in the morning alone that day, and repeatedly confirmed with the front desk that I checked out at two o'clock in the afternoon. As a result, I called me to check out at 12:30 the next day. I said that your front desk said two o'clock yesterday. She still sighed there as if I was unreasonable. Like, I said something, You can also come down at two, inexplicably. In addition, the room I gave to me at the beginning, the chair was placed on the bed when I entered the door, and it was not cleaned at all, but the little girl at the front desk immediately upgraded the room type for me, which was handled well. There are cigarette butts under the sink in the new room, and the towels are all drawn and pulled into a cloth, but overall it is decent.

The first time I stayed at the hotel, the price is OK, the traffic is more convenient, I will come back next time I have a chance, the front desk is warm, praise praise praise praise.

The hotel is very cost-effective, the room is very clean, the service is very thoughtful, I will choose here again next time, very relaxed environment, aromatherapy smells good, advanced

The front desk staff was kind and the check-in and check-out procedures were very fast and efficient. Moreover, they can patiently answer various questions about the surrounding play and give a lot of useful suggestions.

The attitude of the front desk is super good, luggage is stored for free, there are many lighting modes in the room, the breakfast is good, I forgot something in the room when I checked out, the front desk contacted me in time, thank you very much, it's great! It is safe to live in such a hotel!

Facilities: New Sanitation: Clean Environment: Very comfortable Service: Very good👌🏻It is very convenient for me to live here, and the surrounding area is very good