Niseko Inn of Youtei Raku Suisan Reviews

The service and ambience is superb. But is very far away from this hirafu so you will need their shuttle or rent a car. There is no microwave in room or public area, but you can ask them to microwave for you if u r hungry at night.

The rooms are very spacious and tidy, love the Onsen spa very much, it’s so relaxing after skiing. Everyday the meal was served with different assorted dishes and they were super yummy. The washing machine with dryer function is a big plus as well. Will definitely come back again!

The best choice for those who want to see snow and play in the snow but not ski in Niseko. The hotel is very quiet. There are only 18 rooms. The room you book includes breakfast and dinner. There are ********* service staff who can speak Chinese. Once you arrive at the hotel, they will give you a detailed introduction to the arrangements for breakfast and dinner and hotel details. Breakfast is a 2-choice Chinese/Western set meal, and dinner has Japanese Sukiyaki/Western choices (four adults chose 2 Sukiyaki and 2 Western dishes, which were very delicious). The room is 75 square meters, and the design is very user-friendly. There is even a washing machine in each room. You can see the snow scenery of Mt. Yotei by opening the balcony door. You can enjoy the beautiful scenery while soaking in the hot spring. It is really worth staying for 1-2 nights. The hotel also has 24-hour tea and refreshments in the lobby. There is also a Japanese-made handicraft area for sale. There is a large area of ​​snow just outside the hotel, and children can have a lot of fun. In short, it is a very memorable and recommended Japanese inn.

I love this place so much. The scenery is so beautiful that I don't want to leave. Hahaha. The room is very, very big. It's not easy to stay here. There are big floor-to-ceiling windows and snow outside. There are hot springs, washing machines and floor heating in the house. The configuration is quite complete. We ordered a dinner package and we chose Western style. The dishes were exquisite and the portions were quite large. I especially want to thank the driver who came to Hirafu to pick us up because we made a mistake and asked him to drive to Hilton. The driver who took us to the JR point in Kujian also helped to carry the suitcases. He was very considerate. The service staff here are very enthusiastic ❤️

The view from the room is really beautiful! The private hot spring is also very comfortable. You can enjoy the beautiful view of Mt. Yotei while soaking in the hot spring in the room! The room rate includes breakfast and dinner. The dinner is still very good, but the breakfast is too monotonous. The Japanese style is slightly different every day, but the Chinese food is the same every day, and the ingredients are too simple. You can also enjoy the mountain view while eating in the restaurant, and the same is true in the lobby! In short, the scenery is so beautiful! There are Chinese-speaking waiters at the front desk, which is very convenient for consulting information and booking a car. In short, it is a very good hotel! Highly recommended!

The hotel facilities, catering and services are in line with the imagination of a vacation. The room is comfortable and has a private hot spring. Although breakfast and dinner are fixed set menus, the ingredients are fresh and not repeated. The hotel has a car to pick up and drop off the ski resort, and reservations are required at the front desk. Thanks to all the service staff! I spent a pleasant three days and two nights with my family I will choose here next time!

A hotel with a great view! It faces Mt. Yotei. You can pick up at Kutchan Station. If you want to ski, there is also a hotel car to pick you up at the cable car. You can call to make an appointment at any time. It is almost like being on call. A great vacation choice. The hot spring pool in the room. The clerk said it was a natural hot spring. It does have a strong sulfur smell. There is no difficulty communicating in Chinese. The price is slightly higher during the snow season

The environment, room, environment, and food are all good, but the service is really average. We checked in at 5:30 pm. There was a person to greet us when we entered the door, but he disappeared when we arrived at the lobby. There were no other staff in the lobby. We waited in the lobby for 7 or 8 minutes before someone came with a luggage cart. There was no one in the lobby to greet us, and no tea was served. For a hotel of this price, this kind of service is really unbelievable, and when we checked out, there was a man (young) with a very bad attitude, which was speechless.

Very good hotel, all hardware and services are worth or more than worth the money. The beautiful view outside the balcony window, Mt. Yotei appears and disappears in the quiet snow scene. The room is very large, which can be considered as two bedrooms and a living room. There is a washing machine and dryer in the room, which is very helpful and considerate. Open the window of the private bath room and enjoy the excellent open-air bath view. The hot spring water is naturally introduced from underground. Dinner is indeed as others have commented, rich and delicious, and the price is reasonable. Delicious food indoors, and the snow falling silently outside the window is wonderful. The service staff are thoughtful, enthusiastic, polite, and the introduction of indoor facilities is also very detailed. The snow scene around the hotel is worth going out to see, with few people and beautiful scenery, and it is very artistic. In short, very satisfied and highly recommended.

This is a hotel with obvious advantages and disadvantages. Let's talk about the disadvantages first: The disadvantages are particularly obvious: 1. The food is unpalatable. Dinner is divided into Western and Japanese food, but they are both very simple. The sea urchin rice that is added for an extra fee is very bitter. I don't know why 2. One of the Chinese-speaking female service staff in the hotel is very mean, which makes people feel uncomfortable. She even lectured us at breakfast on the last day... She didn't even know when we would check out. I was convinced. It really makes people feel uncomfortable. I don't know why the hotel would hire such employees 3. The breakfast is also very simple. As shown in the picture, it is completely incomparable to the level of other hot spring hotels 4. The hotel has few shuttle buses. It may not be available even if you book in advance. For example, the previous person got off work and asked him to book. When the next person came, he said that you didn't book. I was convinced Let's talk about the advantages: 1. Good environment and good photos 2. Large room and good photos 3. There is an indoor private bath with a suitable temperature

A very unexpected and satisfactory hotel. There are only 18 rooms in total. It is not easy to find but it is really quiet. The rooms are very large. The suites can be up to 95 square meters and the ordinary ones are 75 square meters. There is Chinese service. If the breakfast is not enough, you can refill it. The Japanese and French dinner is not too large, very appetizing, and the price is reasonable. Overall, it is a big surprise. I will definitely book again when I come to Niseko in the future.

After staying for five nights, I can only describe it in two words: comfortable. From the view room facilities to the hot spring and dining services, all the staff I came into contact with were very enthusiastic and professional, especially the two male front desk staff who spoke Chinese. They were very professional and serious and provided us with a lot of convenience. I would like to express my gratitude! However, there was a female front desk staff who spoke Chinese. Although I didn’t come into contact with her much, she only did a very simple little thing, but she said that she couldn’t complete it and gave me a very low IQ explanation. I knew that this explanation was completely untenable, but I didn’t want to argue with her at all... I found other employees later and completed it on the spot! Such a person with no attitude and no IQ is not suitable for working in Japanese hotels, which affects the image of the hotel. It is best for her to go home and lie down and do nothing!

Good service Good environment Good private bath Recommended!

The room facilities are good, but the location is a bit remote and not very convenient. The most important thing is that the waiter's attitude is very bad. He quarreled with customers early in the morning and had a very bad face. I needed the hotel to call a taxi for me, but the reply I got was "I won't help you call a taxi". I can't believe the quality of the service staff in this high-end hotel! It's very annoying!