Kodaiji Masuyacho 360, Higashiyama Ward, Kyoto City, Kyoto Prefecture, 605-0826, JapanView Hotel Details
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Park Hyatt Kyoto Guest Reviews
4.9/5
Outstanding
40 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.9
Service4.8
Cleanliness4.9
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All reviews(40)
Positive reviews(39)
Reviews with photos/video(13)
Awesome stay(13)
Friendly owner(12)
Awesome rooms(6)
Awesome amenities(6)
Great location(6)
Tasty food(5)
Negative reviews(1)
AlphAbel
2 Twin View Dlx
Stayed in Nov 2024
Solo travellers
6 review
4.8/5
Amazing
Posted on Dec 27, 2024
Fortunately, I stayed at the famous Park Hyatt Kyoto 701. When checking in at the lobby, the service staff knelt down to serve throughout the whole process. I could enjoy sake, champagne, etc. at the same time. It happened to be a guqin performance at 5 o'clock. The whole check-in experience was smooth and full of senses. When I entered the room and the service staff opened the window, I was intoxicated by the real scene even if I had watched many videos before. During my stay, I saw the red leaves of the ancient pagoda and even the rainbow in the early morning, which was poetic and picturesque.
The room supplies are basically the same as other Park Hyatts around the world, and there is no merit or demerit. The breakfast on the second day was mediocre because I had tried the breakfast at Kyoto Yamato before, so I chose Western style this time. The buffet had Chinese buns and rice dumplings, which were quite authentic. The dishes ordered were also amazing, and the udon noodles were delicious. At the breakfast location, you can see the comings and goings of people in Ninenzaka, and even feel that you are part of the street.
A small complaint is: there seems to be an exhaust vent for the heating system under room 701. There will be intermittent white smoke floating in the autumn and winter. When the smoke is heavy, it affects the viewing experience. If you want to take pictures, you have to wait for a while. I hope the hotel can make adjustments in the future.
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6/10
KEVINBIGBOSS
1 King Bed View
Stayed in Jul 2024
Couples
76 review
5.0/5
Outstanding
Posted on Aug 17, 2024
During my trip to Kyoto, I had the pleasure of staying at the Park Hyatt Kyoto and had an unforgettable experience. The hotel's location was very convenient, allowing me to easily visit Kyoto's attractions. The rooms are elegantly decorated with traditional Japanese style, while also offering modern comforts. The beds were soft and comfortable, allowing me to enjoy a sweet sleep every night. The hotel's service staff was friendly and always provided timely help when I needed it. In terms of dining, both the Japanese breakfast and the international dinner were a feast for my taste buds. In addition, the hotel's tranquil environment and well-maintained gardens provided a perfect space for me to relax. In short, the Park Hyatt Kyoto was the highlight of my trip and I would not hesitate to recommend this hotel to my friends.
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6/13
1.Yerz
2 Twin Beds Garden View
Stayed in Jul 2024
Travel with friends
67 review
5.0/5
Outstanding
Posted on Aug 20, 2024
There is a lady who can speak Chinese, very convenient
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Guest User
1 King Bed View
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Perfect! The view outside the window is amazing! Kiyomizu Temple is just around the corner! The old street is just outside! The room dining service is also great!
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Guest User
Ninenzaka House
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 3, 2024
all is well!
The service is perfect, shampoo and other supplies are from Aesop. Don't pay extra for Japanese breakfast, because there are already many styles to choose from for the free a la carte.
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lawrence X
1 King Bed Garden View
Stayed in Apr 2024
Family
18 review
5.0/5
Outstanding
Posted on May 5, 2024
The yasaka menu in yasaka is delicious, reservations are required, and the scenery is nice. The hotel facilities are also good, the rooms are large enough, and the bar is rich. The check-in reception staff are very patient in every aspect.
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Anonymous User
2 Twin View Dlx
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 17, 2024
The service was very good. The hotel gave us a room late on the day we checked in, and we just wanted to go out for a walk, so we didn't think it was a big deal. As a result, the hotel staff apologized all the way to the room when we returned, and offered to compensate us with breakfast or upgrade the room type. We declined, but it was very impressive. I hope this level can be maintained and it can remain in the top echelon of Kyoto.
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Anonymous User
1 King Bed Garden View
Stayed in Feb 2024
Couples
39 review
4.7/5
Amazing
Posted on Mar 31, 2024
The hotel's hardware and software are excellent, as always at the Park Hyatt level. The Japanese breakfast is good, but the dinner is not good... I didn't order Teppanyaki for dinner, so I went to Bistro. I ordered beer after I sat down, but it didn't come for a long time. I asked for it, and when it was served, I was so hasty that I spilled the beer on the table and changed it... My wife's main dish of fish was almost finished, and my main dish of steak hadn't come yet. I asked for it, and it came. To be honest, it tasted good, but the service was really not up to par. After observing it, it might be because there were not enough waiters. Everyone was very busy, but they just couldn't meet customer needs in time. This should be a problem with the management!
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Guest User
1 King Bed View
Stayed in Jan 2024
Couples
21 review
5.0/5
Outstanding
Posted on Apr 15, 2024
Facilities: Complete hardware equipment
Sanitation: Very clean
Environment: Highly recommended!! Park Hyatt is expensive at this price, but the location is amazing. If I had more money, I could stay for a few more nights
The hotel is really a different view at every step
Service: I have only stayed at Park Hyatt in Guangzhou and Shenzhen, but I think the service awareness of Park Hyatt in Kyoto is the most professional and the strongest
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.🐬Daniel
Ninenzaka House
Stayed in Jun 2024
Family
9 review
5.0/5
Outstanding
Posted on Jul 24, 2024
The room is very comfortable, the view is also very good, the Teppanyaki restaurant is also worth visiting, it is worthy of being the most expensive Park Hyatt Hotel in the world, it is still worth staying and experiencing
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Lulu
1 King Bed Deluxe
Stayed in Oct 2023
Couples
29 review
5.0/5
Outstanding
Posted on Dec 2, 2023
I booked a deluxe room with a view, but I still saw only a little bit of the Yasaka Tower. It seems that only the Yasaka Tower suite can see a better view. It is very value for money to order Yasaka Teppanyaki through Ctrip’s secretary. , the package is about 20,000-30,000 yen but you can enjoy the view of the sunset at Yasaka Tower. It is really worth it, but the price during the maple leaf season is still high even if you book it ten months in advance. There’s nothing wrong with it except that it’s expensive🥹🥹
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6/10
toyopico
Ninenzaka House
Stayed in Apr 2024
Family
83 review
5.0/5
Outstanding
Posted on Jun 4, 2024
The hotel is very good from the environment, style, service to food. It is very comfortable and warm to stay. The hotel hardware is well maintained and very luxurious. The room is large and the bathroom is spacious.
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Guest User
2 Twin Beds View
Stayed in Nov 2023
Travel with friends
14 review
5.0/5
Outstanding
Posted on Jan 10, 2024
very good. Toilet sanitary bags are different from others
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Aixiaodexiaomicai
1 King Bed
Stayed in Aug 2023
Family
16 review
4.7/5
Amazing
Posted on Sep 26, 2023
Except for the unhappy dinner at Yasaka Teppanyaki, I was very satisfied with everything else. From the greeter at the hotel entrance to the front desk reception, including the room attendant, the service was very considerate. The catering needs to be improved. There are not many breakfast varieties and the taste In general, the fruits are not very fresh, the Yasaka Teppanyaki set meal is expensive and not delicious, and the ingredients are very average. Yasaka is because of the beautiful scenery of the sunset. The scenery in Yasaka is good, but the food is average, and most importantly, you have to first Pay a deposit. If you don't cancel three days in advance, you will be charged the full amount. In short, the entire Park Hyatt Kyoto Hotel feels like its services are good except for the restaurant.
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6/8
Anonymous User
2 Twin Beds Garden View
Stayed in Aug 2023
Family
7 review
1.0/5
Posted on Sep 11, 2023
I was harassed in the middle of the night... I got a personal phone call from the hotel at three o'clock in the morning... It was very scary. I saw the same female customer in Xiaohongshu today and the hotel put her underwear in the room. So how can this happen in a luxury hotel?