Rinn Shirakawa South

Rinn Shirakawa South Reviews

Rinn Shirakawa South

Tsutsumicho 509, Higashiyama Ward, Kyoto City, Kyoto Prefecture, 605-0025, JapanView Hotel Details
Rinn Shirakawa South
Rinn Shirakawa SouthRinn Shirakawa SouthRinn Shirakawa South
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Guest Reviews of Rinn Shirakawa South

8.9/10
Very Good
83 review
Verified reviews
Location9.0
Amenities8.9
Service8.4
Cleanliness9.2
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All reviews(83)
Positive reviews(81)
Reviews with photos/video(27)
Awesome rooms(38)
Large rooms(25)
Clean and tidy(24)
Awesome stay(17)
Quiet & comfortable(14)
Easy to get around(13)
Convenient for shopping(10)
Close to metro(7)
Negative reviews(2)
☆彡
Superior Twin Room
Stayed in Aug 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Sep 12, 2025
I highly recommend this hotel. It's very close to the Jr line, bus station, and convenience stores, all within a 3-5 minute walk. The hotel has a very soothing aroma that's incredibly pleasant. There's an elevator, so you don't have to worry about carrying your luggage. I was lucky enough to get it during a special offer (only about $46 per person per night). The room was spacious and very clean, and I was truly blown away by the value! The front desk staff also speak English, so communication was generally straightforward. They will provide you chopstick, salt if you need. There's a water dispenser, washing machine, and ice cube dispenser on the first floor, which is super convenient. All amenities in the room were also provided. Overall, I'm very satisfied and highly recommend this hotel
6/9
Response from Property: Dear guest,Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience during your stay with us.We are delighted that you found our location convenient, with easy access to the JR line, bus station, and convenience stores. We also appreciate you mentioning the soothing aroma, our elevator, and the helpful amenities on the first floor. It's great to know that you found the room spacious and clean, and that our English-speaking staff made your stay more comfortable.Your kind words about the value and your high recommendation mean a lot to us. We look forward to welcoming you back again on your next visit!Sincerely, Rinn Shirakawa Minami Huyen
M251038****
Deluxe Twin Room
Stayed in Apr 2025
Family
7 review
10/10
Outstanding
Posted on May 12, 2025
The room is very big, with two bedrooms, a living room, and a bathroom. It is very spacious and is very good for four people to stay in.
Original textTranslated by Google
Response from Property: Thank you for your stay and sharing! We are glad to hear that you are satisfied with the space and design of the room and that it is very comfortable for four people. I hope I will have the opportunity to serve you again next time. Welcome to visit us again! Rinn shirakawa south
avoid****
Standard Twin Room
Stayed in Dec 2024
Couple
3 review
10/10
Outstanding
Posted on Jan 25, 2025
Very good, very close to Dongshan subway station, only 2 minutes to walk through the nearest path, very quiet, we booked a larger room, very comfortable ~
Original textTranslated by Google
Response from Property: Thank you for sharing your beautiful photos. There is also a bus stop nearby, which is very convenient for visiting other tourist attractions. Your comfortable stay is what we expect. We hope you can choose Rinn Shirakawa South next time.
Guest User
Superior Double Room
Stayed in May 2025
Travelling with friends
3 review
7.5/10
Posted on Jun 28, 2025
There should be a total of 4 futons, 3 futon sets and 1 double bed, but they only gave me 2 futon sets. When I asked, they said that if there were 5 or more people, they would give me a futon for free, or that if not, they would charge an extra 2,000 yen. I was really dumbfounded. I clearly said that the room could accommodate 4 people when I made the reservation, but how could 5 people fit in that room? It might have been different if they had said that the room could accommodate 5 people from the beginning or that they would only provide 2 futons. The location was a bit far from the station, but that made the area around the hotel feel very Japanese. Everything else was good and I was satisfied.
Original textTranslated by Google
Response from Property: Thank you very much for staying at Rinn Shirakawa South. We also appreciate your valuable feedback. We deeply regret that you were not satisfied with the bedding information. We apologize for any inconvenience. The room you reserved is a double room, and is sold on the assumption that two people will sleep on a double bed. Furthermore, when making a reservation, we send you bedding information through the reservation site and explain the above information in advance. However, depending on the reservation route, this information may not be delivered to you. We apologize for any inconvenience caused on the day. The information we sent is as follows. For reservations for up to two people, only beds are provided. In principle, bedding such as comforters are not provided for children under 6 years of age. An additional fee (2,000 yen or more) will be charged for adding bedding. Please understand that we may not be able to accommodate requests depending on the room type. Please contact us the day before to add or change bedding. However, we will share your feedback internally to improve our guidance for guests staying with multiple guests. Thank you very much for your stay and review. Riinn Shirakawa South Murata
Giggle
Deluxe Twin Room
Stayed in Apr 2025
Family
13 review
10/10
Outstanding
Posted on May 6, 2025
Second stay, still very satisfied. The hotel room is large and warmly decorated. The nearest subway station is only 3 minutes walk away. The hotel has a shared microwave and ice machine. There are two supermarkets and a coin-operated laundromat at the intersection, which is very convenient. There is a clear river behind the alley, and the children don't want to leave after playing in the water. Next time I come to Kyoto, I will choose to stay here again.
Original textTranslated by Google
Response from Property: Thank you very much for choosing to stay with us again and for taking the time to leave such a detailed and warm review. All our staff are very pleased to know that you are satisfied with the space and layout of your room and that you are conveniently transported and well-equipped. Also glad your child had a great time by the little river. We will continue to work hard to provide a stay that makes people feel at home. We look forward to serving you again when you visit Kyoto next time! Have a happy trip! Rinn shirakawa south
wylagate
Superior Double Room
Stayed in Aug 2024
Couple
5 review
8.5/10
Very Good
Posted on Oct 13, 2024
The room is big and comfortable, and the tatami area has an atmosphere. It is in a residential area, and there is no scenery outside the window. There is a small commercial street very close. The location is good, and the bus and subway are convenient. You can walk to Yasaka Shrine.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Rinn Shirakawa Minami. We will continue to maintain the quality of our accommodation. We are glad that you rated our location highly. Our store is not far from various attractions in Higashiyama District, Kyoto. It is also located along the Kyoto Subway and Keihan Electric Railway, making it easy to reach the city and tourist attractions in the Keihan Shinto area. We look forward to your next visit to Kyoto and choosing Rinn Shirakawa Minami again. Rinn Shirakawa South
Anonymous User
Superior Twin Room
Stayed in Jul 2024
Travelling with friends
8 review
4.2/10
Posted on Aug 23, 2024
Objective review: The rooms in the B&B are quite large and have good reviews. However, the mattress is really, really too soft. I don’t know where I bought a defective product, but I didn’t sleep well. Another thing I want to complain about is that check-in is strictly enforced at 4 pm and check-out is at 10 am. After all, it’s just a matter of sleep. If you want to spend more than 1,000 for a night's sleep, it's a big deal. I think there are people who have booked this hotel for more than 2,000 and I'm really speechless. It’s really not worth recommending if it costs more than 1,000 yuan. Better to stay in a big hotel
Original textTranslated by Google
Response from Property: Thank you for choosing Shirakawa Minami this time. Regarding your problem that the bed is too soft, we will make improvements as soon as possible. We are very sorry for your poor sleep quality. We will also make more improvements in this area in the future. Thank you for your evaluation. Our Any deficiencies will be adjusted as soon as possible. Thank you again for choosing us this time. Rinn shirakawa south
Anonymous User
Superior Twin Room
Stayed in Jul 2024
Family
42 review
7.2/10
Posted on Aug 23, 2024
It's all good. The location is good and there are many supermarkets nearby. The only bad thing is that the room is cleaned only if you stay for more than 4 nights. It's really a Japanese characteristic. However, some hotels clean after 3 nights. The trash can in the room is small and there is no place to throw the trash. So there is basically no service and you have to rely on yourself.
Original textTranslated by Google
Response from Property: Thank you for choosing Shirakawa Minami this time. I am really sorry that we will only clean it once every 4 days. You can use the magnet on our door to help you change towels and collect garbage for free. It must be posted before 12 o'clock. At the door, the cleaning staff will go in to change your towels and collect garbage. Please forgive us for not doing cleaning services every day. Thank you for your beautiful photos. I hope to have the opportunity to serve you again. Rinn shirakawa south
Anonymous User
Standard Double Room
Stayed in Dec 2024
Family
2 review
6.0/10
Posted on Feb 5, 2025
The check-in experience was average. We were a family of four and booked a double bed and two tatami beds. After communicating with the hotel at night, we only provided quilt covers and pillowcases. We wanted to add sheets after communication, but the hotel said that if we wanted to add sheets, we would need to pay extra. I didn't quite understand! The next day, after changing the waiter, we added sheets, but the hotel's towels and rooms were not updated or cleaned. The experience was average. It is recommended to check with the hotel in advance before check-in.
Original textTranslated by Google
Response from Property: Thank you for staying at Rinn Shirakawa South. We apologize for any inconvenience caused to you by our poor communication and negligence. We will immediately instruct our staff to make improvements to meet the needs of our guests. Thank you again for your message. All of our staff look forward to welcoming you back to Rinn Shirakawa South.
shanshan633
Superior Twin Room
Stayed in Jun 2024
Family
70 review
10/10
Outstanding
Posted on Jul 31, 2024
Shirakawa is the name of a river. There are many characteristic machiya and folk houses on both sides of the river. Suzu is a chain of B&Bs. This location is close to Sanjo. It takes 20 minutes to walk to Shijo and half an hour to Gion and other famous attractions. It is more convenient. It's cost-effective, but it's quite rigid that you can't cancel this restriction.
Original textTranslated by Google
6/9
Response from Property: Thank you for choosing Rinn shirakawa south among many hotels, and thank you for posting many beautiful photos to introduce our surrounding environment. Your evaluation is our motivation. We look forward to your visit to Rinn shirakawa south again.
205980****
Superior Twin Room
Stayed in May 2024
Family
22 review
10/10
Outstanding
Posted on Jul 6, 2024
Kyoto is as clean and tidy as ever. The rooms are very comfortable and suitable for family travel. It is very convenient to supermarkets and subways. It is also a short walk to Nishiki Market and Daimaru Department Store.
Original textTranslated by Google
Response from Property: Thank you for your message. We will continue to keep our room clean and tidy. We will also continue to update our rooms to bring guests a new experience. We hope that we can serve you next time and look forward to your visit to Rinn shirakawa south again.
Moggi77
Superior Double Room
Stayed in Oct 2024
Family
3 review
10/10
Outstanding
Posted on Nov 22, 2024
The room is very large and has tatami, which is very cost-effective. It is only a five-minute walk from Dongshan Station. The bathroom and toilet are separated, which is very private. The bathroom is also very clean! You can also take a bubble bath when you are tired at night.
Original textTranslated by Google
Response from Property: Thank you for booking Shirakawa Minami this time, and thank you for your high praise for us. We will continue to update our hotel in the future to give guests a more different experience, and we look forward to seeing you again next time. Rinn shirakawa south
Keaidejialebihaimao
Standard Twin Room
Stayed in Jan 2024
Family
126 review
10/10
Outstanding
Posted on Feb 13, 2024
The location is convenient. If not, you can go to Yasaka Shrine, Erlianban, Sanlianban, and Kiyomizudera Temple. The room is relatively large in Japan, clean, and divided into dry and wet areas. Check-out is too early, and you must check out at 10 o'clock. There is a microwave and washing machine. It is very close to Dongshan subway station, and you can reach the inn in a few minutes.
Original textTranslated by Google
Response from Property: Thank you for choosing Shirakawa South. Your praise for us will continue. We will continue to maintain our standards. There is a 24-hour supermarket nearby. You can also check it out at night. We look forward to serving you again. Rinn Shirakawa South
Phion🌸
Standard Twin Room
Stayed in Jul 2024
Family
39 review
7.0/10
Posted on Aug 17, 2024
The bed in the room is a bit soft, the old-fashioned mattress, 90cm is really narrow, I fell off directly~ Added a child, and the hotel did not reply to the price after asking in advance. When checking in, two nights + tatami bedding, charged 25,000... I can only say that there will be no next time! After checking in, don't expect service, it's all self-service!
Original textTranslated by Google
Response from Property: Thank you for booking Shirakawa Minami. I would like to explain to you that our hotel is based on the number of people. Anyone over 6 years old is considered an adult. If you make a reservation for 2 people and 3 people come, we will have to charge an additional fee for one person. Please forgive me. , I'm very sorry for not explaining it clearly to you. We will also immediately review the problem of the mattress being too soft to improve our shortcomings. Thank you for choosing us this time. Rinn shirakawa south
oceanrhyme
Superior Double Room
Stayed in Jul 2024
Family
19 review
9.5/10
Amazing
Posted on Oct 4, 2024
The room is large and has Japanese style. The hotel service attitude is very good, the only problem is the lighting through the windows. But in terms of overall convenience and experience, there is no problem.
Original textTranslated by Google
Response from Property: Thank you for choosing Shirakawa South this time. We will continue to maintain our service. We are very sorry about the lighting. Regarding the location, the lighting is a little insufficient. Except for the places that cannot be changed, we will immediately improve them. Thank you again for choosing Shirakawa South. All our staff look forward to seeing you again at Rinn Shirakawa South.