Hotels Near The Landing in Lake Buena Vista

Absolutely a beautiful and Comfortable stay! The pool is really nice and the bar by the pool was nice too! We were in Orlando for 2 weeks so had to use the laundry room at the hotel and it was clean and nice but keep in mind $4 to wash and $4 to dry 1 load. I was charged a resort fee of $30 a night and parking was an additional $20 a night. I did not know this until.check in!! I asked to have parking removed because an extra hidden $50 a night cost was alot!! They did remove the parking said it was because I was an Annual Disney Passholder. I feel like you should know all the cost before you book. Other than the additional fees the hotel and our stay was great!

We were greeted by Franciely she was great and she took care of us and made sure we were well attended. We got a couple of frozen drinks and mixed drinks and they tasted so good! I highly recommend swinging by this bar and enjoying the fun in the sun and the great people!

We were very pleasantly surprised by the Courtyard Lake Buena Vista at Vista Centre. I have stayed at many Courtyards, but this one was the best I have stayed at. It was just recently renovated. The lobby, lobby bar, and pool are so nice. The pool has cabanas with tvs and couches, a waterslide for the kids, cornhole, ping pong tables and fire pits. There is a huge tv where you can watch games all day and they show movies at night for the kids. You can order food and drinks from the lobby bar and eat inside or take it outside to the pool or around the firepits. The hotel location is perfect if you plan on visiting the parks like we did, or if you want to visit Disney Springs or the outlet shops and there are so many restaurants nearby. The customer service was excellent. The staff was very friendly and helpful. They have a buffet breakfast you can take advantage of and even offer Starbucks too. This Courtyard has so much to offer and I can't recommend it enough.

I really wanted to love this resort. I have read good things and needed to try it for myself. There are good points to the resort. The rooms were comfy and clean. I liked the food options. Riding the boat to Disney Springs was a very relaxing experience with great new views of the grounds. Unfortunately they booked us into a building with no water service. No warning was given. I had mentioned during check-in that we were hoping to get a room and get some laundry done so nearby laundry would be great. We couldn't even flush the toilet. When I called customer service to let them know about the water issue they informed me there wasn't a restoration time but the outage would be temporary. I'm sorry - water availability is actually a need - not a nice option to have. They told me I could get my name on a list and be called back if another room became available with water. Uhh... we packed up and went back down to the lobby. When walking into the lobby there was a sign indicating there was a planned electrical outage for the next morning between 1:30 and 5:00 am. Terrific! No water and no electricity! At that point I was beyond upset and emotional. After wasting another 30 minutes waiting they magically found us a room with water. We went and got laundry started and sat by the closest pool. There was a sign off to the side of one of the gates indicating the pool was closed for refurbishment. However there were guests enjoying the pool so we went ahead and sat down to relax for a bit. Then we all get asked to leave the pool -it's a liability to have us in there we were told. Terrific. But don't worry - we were welcome at the other on-site pools. Again - not one word about the closed pool during check-in. It was a trek to the other pools. Multiple reviews and customer service reps described this a small and intimate resort. I did not find that to be the case at all. It is very spread out and has multiple bus stops. If you don't get a room in one of the buildings next to the lobby/restaurants you will be walking quite a ways. Be prepared for that. No elevators - I knew that going in and think you should as well. Overall I understand that all hotels have maintenance issues. It's how the staff handles those issues that makes the difference. Not being upfront and honest with the guests that you're inconveniencing is completely unacceptable to me. This is a staff and guest experience failure. That's not even ok at a lesser brand - definitely not ok at Disney. I have reached out to customer service - no response at all so far.

Hotel very well located , near supermarkets , department stores, outlet shopping and entertainment parks. The room cleaning service is not desirable because it is only 2 times a week . The pressure of the shower water is weak and because it is a room for 4 people could have more seats inside the room to give more support and support in any meals inside the room . The room is lighting deficient, just downstairs. But nothing of this has been a plunge in our stay , because we stayed longer in the street than in the hotel . The breakfast even in the daily is great ! Excellent cost benefit.

Check in is at 6 p.m. which is truly inconvenient since check out is at 11 a.m, Our room wasn't ready until after 7 p.m. Our room had a dead roach in it. On top, you need to pay for parking which is ridiculous. When you call the front desk, it takes over 10 minutes to get anyone on the phone. The rooms are small and cramped.4 of us in a room was truly tooooo much. The room wasn't cleaned while we stayed.

The room is big and the price is good, but the hotel doesn't know if it discriminates against the agency. We walked to the innermost room for us, and there is a swimming pool below, and we can't see animals at all... For breakfast, the hotel's breakfast buffet is good, and dinner is only for self-stay There are not many choices for simple meals at the bar, and it is recommended to come back after eating in the park

The hotel is very comfortable. The room is big and clean. The bathroom is also big and clean. The breakfast is rich and the gym is diverse and clean. You can order drinks by the pool. Everything is very convenient and close to Disney