PARKROYAL Langkawi Resort Reviews

Response from Property: Dear Ridzwan Mahmud, Thank you for sharing your experience at PARKROYAL Langkawi Resort. We are delighted to learn that you truly enjoyed our beautiful beachfront location, the relaxing atmosphere, and the comfort of your room. It is also wonderful to know that you found our facilities to be excellent and well maintained, with special appreciation for the swimming pools and the beach area. We are equally pleased that our team provided friendly, attentive, and professional service throughout your stay. Your kind comments reflect the dedication of our colleagues in creating a calm and memorable holiday for every guest. Once again, thank you for your wonderful feedback. We look forward to welcoming you back for another relaxing stay at PARKROYAL Langkawi Resort.Simply Yours, PARKROYAL Langkawi Resort

Response from Property: Dear Valued Guest, Thank you for sharing your feedback. We are glad you enjoyed the breakfast and the Adult Pool with sunset views. We sincerely apologize that certain aspects did not meet your expectations, including the beach access, the cleaning frequency, and the lack of recognition for your honeymoon. Your comments are important to us, and we will take them under consideration to improve the overall guest experience. We hope to have the opportunity to welcome you back and provide a more attentive stay.Simply Yours, PARKROYAL Langkawi Resort

Response from Property: Dear Valued Guest, Thank you for sharing such a detailed and thoughtful review of your stay. We are pleased to hear that your Sea View Twin Room was comfortable and that it offered a lovely ocean view along with the nearby large swimming pool, making the sunset truly memorable. We are also glad you enjoyed the5th-floor infinity pool—clean, quiet, and uncrowded—which helped create a relaxing atmosphere throughout your visit.It means a lot to know we could make your birthday special. Your kind comments about the small decorations, the cake, and the restaurant discount are greatly appreciated, and we are delighted that the children found the cake absolutely delicious.We are happy that you enjoyed the resort lounge facilities, including the pool table, and that the overall vacation vibe—after-dinner time with friends and a pleasant water-side experience for the kids—met your expectations. We look forward to welcoming you back for another enjoyable stay.Simply Yours, PARKROYAL Langkawi Resort

Response from Property: Dear Valued Guest, Thank you for choosing to stay with us and for sharing your detailed feedback. We are pleased to hear that our convenient location near the airport made your journey easy, and that you and your family enjoyed the beautiful sunsets at Cenang Beach, with its fine sand that your kids loved. It is also wonderful to know that the children’s pool provided a safe and enjoyable space for splashing and playing games. We are glad breakfast and our à la carte options at the restaurant were to your taste and that the little ones enjoyed them as well. Regarding your room, we appreciate your comment on the overall cleanliness, and we will continue to maintain consistently high standards. Most of all, we are delighted that the stunning sea view stood out for you, and that our twice-daily cleaning and replenishment service helped make your stay more comfortable. We look forward to welcoming you back for another memorable seaside holiday.Simply Yours, PARKROYAL Langkawi Resort

Response from Property: Dear Thisis.Gwen, Thank you for your kind review. We are delighted to hear that you appreciated our thoughtful service and the dedicated kids’ section at the buffet. It is our pleasure to create a comfortable, family-friendly dining experience, and we look forward to welcoming you and your loved ones again.Simply Yours, PARKROYAL Langkawi Resort

Response from Property: Dear Valued Guest, Thank you for sharing your experience. We are delighted to hear that you enjoyed the fantastic environment and the beach. We are also grateful for your kind recognition of our front desk team, who arranged Chinese assistance to assist your check-in. Your satisfaction means a great deal to us, and we look forward to welcoming you back again for another perfect stay.Simply Yours, PARKROYAL Langkawi Resort

Response from Property: Dear Valued Guest, Thank you for sharing your experience with us. We appreciate your kind comments regarding the overall standard of the room and the cleanliness, and we are glad these aspects met your expectations. It is especially rewarding to hear that you enjoyed the pool area atmosphere—our team works daily to organize activities and create an engaging environment for our guests. We also note your feedback about the pool bar pricing and will take it into consideration as we continuously review our guest experience. Overall, we are pleased you found your stay enjoyable, and we look forward to welcoming you back for another pleasant visit.Simply Yours, PARKROYAL Langkawi Resort

Response from Property: Dear Valued Guest,Thank you for sharing your experience with us. We are pleased to hear that you found our resort new and well suited for families with children, and that our location near Cenang Beach works well for guests who enjoy a lively atmosphere. We also appreciate your honest personal perspective regarding the more relaxed pace you prefer, similar to older resorts in the north. We respect different travel styles and aim to provide a comfortable stay tailored to varying needs—whether you are looking for energy and convenience or a calmer rhythm. We value your feedback and hope to welcome you again in the future, so you may continue to enjoy a memorable family holiday.Simply Yours, PARKROYAL Langkawi Resort

Response from Property: Dear Valued Guest,Thank you for your kind feedback and for highlighting the excellent service. We are delighted to know you enjoyed your stay and found the overall experience outstanding. Your strong recommendation means a great deal to us. We look forward to welcoming you back for another comfortable stay.Simply Yours, PARKROYAL Langkawi Resort

Response from Property: Dear asdzyf,Thank you for sharing your detailed feedback with us. We are pleased to hear that you appreciated the hotel’s excellent location, just a little over10 minutes from the airport, as well as the long beach and the wide range of recreational facilities. We are also glad that your room experience met expectations, particularly regarding the spaciousness, cleanliness, and the overall quality of the in-room amenities. Regarding breakfast, we truly value your recognition of its variety and range. At the same time, we understand that during peak hours the dining area can become busy, which may lead to waiting for a table. We take this concern seriously and will continue to monitor and improve the guest dining experience. We also note your comment about value for money. Your perspective helps us evaluate how we can better align our offerings with guest expectations. We hope to welcome you back for an even more satisfying stay.Simply Yours, PARKROYAL Langkawi Resort

Response from Property: Dear Valued Guest, Thank you for sharing your experience. We sincerely apologize for the inconvenience caused by the check-in process and the delay you experienced, as well as for not meeting the level of attentiveness expected during your arrival. Your feedback is noted and will help us better align our service with guest expectations. At the same time, we are pleased that you enjoyed the pool and the rooms, and that you found our dinner a highlight, including the option of ordering wine. We are also glad to hear you had a fantastic time at the spa and that you would highly recommend it. We appreciate your overall remarks and hope to welcome you back for a more seamless stay in the future.Simply Yours, PARKROYAL Langkawi Resort

Response from Property: Dear Valued Guest, Thank you for choosing our resort and sharing such detailed feedback about your stay. We truly appreciate your kind remarks about our covered swimming pool, which offers a comfortable shaded space for children, as well as the convenience of our restaurant next to the pool where families can dine while watching their children swim. We are also glad to hear that the kids’ playground and recreation area kept your children engaged throughout your visit, and that you enjoyed the fried rice in the restaurant.At the same time, we sincerely apologize for the inconveniences you experienced. We are sorry that the bathtub water in your room was yellowish, and that breakfast quality did not meet your expectations, including the availability of certain items on subsequent days. We also regret that the breakfast arrangement for your child was not refunded according to your expectation. Your comments are very important to us, and we will review them carefully to improve the overall guest experience.Simply Yours, PARKROYAL Langkawi Resort

Response from Property: Dear Valued Guest, Thank you for sharing your feedback. We are pleased to hear that you appreciated the quieter setting on Pantai Tengah, offering a more relaxed environment compared with Pantai Cenang. We also note your comment regarding meal access, and your guidance about the approximately10–15 minute walk to Cenang is greatly helpful for future guests. At the same time, we are glad you found convenience in having the Hidden Sunset Restaurant right next door. We are delighted that you enjoyed the spacious, well-equipped rooms and that the breakfast met your expectations as a decent start to the day. We sincerely appreciate your insights and hope to welcome you back for another comfortable stay.Simply Yours, PARKROYAL Langkawi Resort

Response from Property: Dear Valued Guest, Thank you for sharing your detailed experience with us. We are glad you found the location convenient, with easy access to Cenang Mall and the night markets, and that your Grab arrangements as well as the pickup and drop-off process were straightforward. We also appreciate your positive remarks about the family-friendly facilities, including the kids club, outdoor playground, and activity room. Regarding breakfast, we sincerely regret that the quality did not feel consistent, particularly with the meat dishes, even though you found the curry and oriental selections enjoyable. Most importantly, we apologize for the cleanliness concerns you experienced, including the musky smell from the pillows and the bathroom area, which caused an allergic reaction for you. Your feedback has been noted and we will work to strengthen our hygiene standards so future stays are more comfortable and reassuring. We hope to welcome you back for an improved experience.Simply Yours, PARKROYAL Langkawi Resort